Vodafone India Complaints & Reviews

I would like to deactivate/ cancel this number +91 [protected], as at the time of purchase i was provided with wrong information about the plan.
When i ask the csr to cancel deactivate this number, and that i would be willing to pay the bill of this month as i have been using it, he says that i simply must use this number for 90 days.
I apologise but i simply refuse to pay for a service i dont want to use, and if vodafone has this policy, its extreamly shadey and underhanded of them to not inform the customer regarding the same when they are purchasing the plan.
So do cancel deactivate this number +91 [protected].

A worst a ever network i have seen, to connect for customer care it will take minimum 30 mins. I have face the problem on dated 6th of february and from evening 6 to 7, a complete network fall (No stability of network) for every fraction of second network connecting and disconnecting due to this i have lost 1 l rupees, actually i have price negotiation but due to this vodafone network i lost it..
I gone through customer care more than 1 hour and for connecting that people it's take a minimum 30 min's, because of your network i lost my money and 1 hour valuable time.
Every day exact at 12 am the network will gone that to for minimum 10 mins.

I have already launched my complaint couple of times against vodafone just charging me the bills but not providing the facilities at all i am terribly pissed on this noone is interested to solve it plus i am adding the screnshot if what speed i receive for my 4g data and now they have put a dialler tone saying pay the bills what bill should i pay when i dont get the services only i am just tired of this as i am complaining it since long time and they are just not solving the problems just not i pay for 4g speed and what speed i receive is 0.23mbs and all i never get a speed anywhere all over just please solve this problem or else much high time now i take some actions

I got a phone call from [protected] this number asking my aadhar and bank details and when i'm refused to share he use slang word. I don't know why this cellular provider don't take any action against them. They also know that what is wrong and what is right. Please do something so that we could use mobile phone without any hesitation. And jio please take action against them. Please

I have registered a complaint regarding the billing and tariff plan change issues in 30th january 2018, till now it is not fixed.

1st week of feb 2018, i received the message from customer care stating that the issue has been resolved, even received feedback call from customer support for the same without resolving the raised issue. I explained them clearly, about the issues and they said the existing plan withdrawn from market, that’s why they have changed my old plan with additional benefits of increased tariff from rs. 299 + tax to rs. 399 with same benefits which i received earlier with rs 299 + tax.

I asked customer care person to redirect my call to higher official. He told me like, they will give the call. But till now, i did not receive any call from customer support and even my issues still persist.

Please do the needful.

Hi,

I have registered a complaint regarding the internet issues in november 2017, till now it is not fixed. I have given the complaint many times through the call as well as the mail. Now the problem is more then the before. Now at my residential area my network is getting fluctuated continuously due to which i am not able to call as well.

Few days before i have given a complaint about the network issue, the person told me that i will be getting a call from there side in 24-48 hrs. But i have not received any call from there side.

Dear sir/ madam

My mobile number is [protected]. My several times disappointment due to internet connectivity. Several times i am compiled in vodafone care. But till now no resolvenment done to me. Pls done need full action. Vodafone care tells use my mobile on 3g setting. For that why i pay for 4g.in our office we have 40 connection. Same problem occurs again. I will disconnect all connection. Otherwise i compiled in customer court.

Dear sir
I am Ram punit jha
And I requested you to my Vodafone phone mobile number has been stolen this is very bad new for me so I requested you to please deactivate my Vodafone phone number immediately. Dear sir please do it very fast my phone number is [protected].is this my Vodafone phone number so please deactivate it ..

Thanking you

I've been trying to reach out to vodafone customer care to talk to a customer care executive and resolve my slow internet speed issue. But when i try the customer care number, they purposely give wrong ivr info so that customer won't get an option to make a direct conversation with customer care executive. So since i have no other option, i wish to port to another network. But now when i try to send port sms to 1900. They are blocking that too. Please do what's necessary to make atleast my porting smoother since you have made it clear that you are not interested to resolve the slow speed issue.

I had 3 airtel postpaid numbers which i previously ported into vodafone a few months ago, but there was a condition to get in to the vodafone that i have to take postpaid connections.
And i agreed to the condition, they were so greedy and one of their executive came to my office directly to take all documents and complete the formalities and handed over the new sim to me and they were so in a hurry that they couldn't even wait for me to be free from my work.

Now, i am fed up with vodafone postpaid as they are charging excessive amount while they are already offering almost same features in prepaid connections, so i decided to quit in postpaid and have my connections in prepaid with same network provider.

I visited the vodafone store in tri nagar, delhi few days back, i told them my concern and they told me to go & visit some other store as they can't change any postpaid connection to prepaid. And this is the same store where they are changing the prepaid connections to postpaid.

Why are they not changing my postpaid numbers to the prepaid? Or they are just intended to complete their targets even if they have to compromise on the services. And as far as i can see the image, losing the postpaid users can downgrade the position of company.

Recurrent network problems...
Network problem from past 5 months... Complained earlier also. It was resolved then... My voice doesn't sound clear when i call... I. E problem in outgoing calls voice.. We have 5 vodafone connection in our family and we are planning to port to airtel.. If it's not resolved soon... We have missed important calls and we can file the compensation also in vodafone for that loss

Sir,
am came to days back to pay my home credit mobile emi that sale girl and the sale person not give the bile after two day my bill not paid and no msg came to my mobile, and today am going to ask a bill he say we con't give speaking bad voice an ragard behavier kinly punish that sale man of the show room

Claim no. [protected]

Dear sir,

I have put a complaint against my mobile phone damage, which was under insurance with vodafone - red shield tie-up with you on dated 30.05.2017.

Till than i have not received my payment which has already approved by the insurance company.

Please update me asap

Regards
Navin kumar mudgil

I had bought a sim on 23rd after linking my adar details. I have been receiving calls and watsapp for naman who seems to be the previous user of this number. How can this be possible?? Also receiving bank billing etc on daily basis which leaves me with a fact that probably my adar detail could also be misused coz the vodaphone providers seems to be extremely negligent towards their customers detail and this is a serious issue

I tried to call customer care since 2 weeks but my call was not received by any vodafone member. Last day i dropped the mail to vodafone and today i received a call from vodafone customer service member but he did not listen to my problem and he did not talking properly also. I'm facing some internet problems. And my 2 times my balance wat cut. Frist time 7₹ then again 7₹. But i[censored] did not want to listen to my problem then i'm porting my vodafone no.
And i just dropped the no. Who called me from me vodafone customer service -
+[protected]
Please give me a reply
Thanks

I have a vodafone number with a corporate plan that i was using. However, due to non-use it was suspended. Irrespective of suspension, it was still being charged.

After a while, my account showed no plan active and i am still receiving a monthly bill. I'm not sure why i am even being charged if there is no active plan on my vodafone account.

I spoke with customer care over chat who said that they see the number being activated after suspension (I had not given any instructions or consent to doing so). I was then told to email corpcare. [protected]@vodafone.in to resolve the matter since mine was a corporate account.

I tried emailing my details and the situation expecting a prompt reply (Customer care told me they would respond in 24 hours). Its been more than 10 days, i have not received any response.

The vodafone office initially told to sms 199 regarding conversion of postpaid to prepaid from my no. After getting a call from the customer care, the executive seems listening not my voice at all and disconnected the call. This has happened for 2-3 times. It seems they don’t want to do it at all. For bills they will call you many times, but this is very unprofessional from such a big company.

I have done recharge of rc373 on november, 2017 with validity of 84 days. But they disconnected voice calling and data benefits on 31st jan, 2018 before expiry of 84 days. I have called customer care on this issue they were saying that offer is valid for 70days and expired on 31st. But when i did recharge rc373 it is validity 84days &got confirmation from vodafone care. Now how it changed to 70 days validity. I didn't get any solution even after talking with vodafone customer care executive several times. This is cheating by vodafone. Please do the necessary actions to compensate me for the services lost due to cheating activity by vodafone.

Dear sir/madam
Sir, a sim vide no.[protected] was taken portability from airtel to vodaphone postpaid scheme.in this connection outlet of naihati has taken charge of rs 300 as a security money on dated 15.07.2017. I have been re-changed my number in to prepaid connection on 28.08.2018 vide relationship no.[protected]. As per terms and condition i have yet not been received my security money. Please arrange to refund the same money to my procrastination.

Please port my number [protected] from Vodafone postpaid to prepaid. I had request so many times to customer care and I paid update bill up to 23, 09, 2017 and then I refuse to pay bill payment even not using phone I was paid bill and hambaling to customer care I got there voice recording also so please I have no more route (Vodafone mobile service is too hope less service)