Vodafone India Complaints & Reviews

Vadafone team
I on my vodafone no ([protected]). I have received sms's saying that "re 1 store pack now active" and charges are being deducted.

As this service has not been requested by me, i would appreciate if someone in vodafone reviews my account, cancel all premium services or service packs and refund me the overcharged amount onto my mobile other wise i will put this complain to the consumer court.

Kindly confirm once this is actioned.

Thanks,

Hi recently in the month of December I ported my number from Airtel to Vodafone. Expecting a good service and network in Bangalore.
Out of several disturbance I raised a complaint over network issue. Cx told that some technical people will sort this issue that technical engg. Clearly said this problem can't be solved. We are sorry. When i asked for refund for the money invested by me, they simply hung the call. And they don't even care about providing some back up for the situation.
Very foolish immature cx customer care people. They don't even know what to talk and what problems a customer is facing. Sometimes they say it's my handset problem, where I'm using latest version mobile where other networks work very good that Vodafone

Let's say problem is with particular location, but why I faced fxxx problem while I traveled all over Bangalore and Hyderabad for last 3weeks. I missed several calls several business calls, lost plenty of opportunities.

Im looking for a value for money.
I need my money back or proper response.
.I shall go to consumer court. I[censored] don't report asap

This is for your information that i have connected with vodafone sevice since last 8 years. But last month they have introduced new plan red 499 that provide 20 gb 4 g internet pack per month. After that problem starts. Internet connection look like i am using 1 g connection even at night there was no internet connection available. I repeatedly complain to various branches (Like naktala, baghajatin). But no action can taken. So please do the needful

Am vodafone customer and using [protected].
This is fourth time vodafone has deducted my balance without ant reason by saying that i have downloaded some kind of game.
Last time they revert my balance. Today when i tried to complain im customer care. The customer care executive misbehaved with me n said this is your fault and we will not revert any such balance.
This is my humble request to the authority take an appropriate action against this and also against the customer care executive misheaved with me.

Dear vodafone sir/madam,
This is to inform you that my vodafone prepaid number [protected] i would like to update my sim card from 3g to 4g kindly arrange courier 4g sim card to my home address
303 rupabai niwas, datta naagar ayre road near swamivivekanand high school, dombivali (E) pin code:- 421201. Thane maharashtra india.
I had request so many times to customer care and customer care are not able to help me even. They suggest me to visit any vodafone store.
Their not satisfied with vodafone & harassment by appellate and nodal offices havn't responded back on my compliant...
I am trying to reach you from last severn month but unable to do that till now.
I am very frustrated from your service. This is cheating by vodafone. Vodafone is playing with customers it seems...
What kind of service is this? I think i should port my sim card to other service providers
This is the worst experience i had from vodafone.
Please help to resolve the above issues.
I hope you guys will take it at high priority, otherwise i have to port my number to other provider...
With reference to the below trail mail this is to inform you that their not satisfied with vodafone & harassment by appellate and nodal offices havn't responded back on my compliant...

On 12/10/2017 9:10 pm; from: [protected]@rediffmail.com; to: appellate. [protected]@vodafone.com; vodafonecare. [protected]@vodafone.com; ;? Cc: ; subject: i'm highly disappointed with such a poor service given by vodafone. This harassment and no one to reply on that ;

Feedback: i would like to inform you that, i was called [protected] nodal nodal officers ankit mumbai regarding my 3 g sim to convert 4 g sim on dated 17.10.2017 time 16:47 to 17:26 betwen not responding satisfaction he was disconnect my no [protected] also blocked this no form [protected] nodal nodal officers why he is doing this my mobile number (Prepaid) is [protected] / [protected] kinldy highlight my call phone records, kindly look this matter as high priority asap. So plz take a suitable step to vodafone officers otherwise i complained to consumer court... Or we will switch mobile portability to other service provider. Kindly take action regarding my complaint id i have mentioned details below regard convert sim 3gto4g[protected]/[protected]/[protected]/[protected]/[protected] i'm highly disappointed with such a poor service given by vodafone. This harassment and no one to reply on that kindly do the needful asap...

I am using vodafone netwok for long time but there is no signal in my location i have complained many times but there is no steps taken to resolve my issue, customer support sending the same response saying currently there is no plan to give signal in my location due to less users.

Few weeks before one engineer visited in my location and nothing happened and customer services always trying to ignore me, without any information they stopped the signals in my location pls take necessary action

Pls do the needful

My number is [protected]

I am using a prepaid vodafone connection. 30 rs was deducted from my balance to activate caller tune that too when i had never requested it. Even after complaining to the customer care my money has not been credited back. Please take this into consideration and credit the money back to the balance.
This is the third time i am using the vodafone connection, and still having the same issues. Always some or the other value added services are activated without permission and deduct amount from the balance.
Why do we add the balance, to use for calling right. But if balance is deducted for such unnecessary services then whats the use.

No. [protected]

Hello my name is arun as i'm getting missed calls from a vodaphone user [protected] abusing me continuously by messaging also message filled aid vulgar words gassing me completely.. I'm not sure how to file complain against it my friend suggest it to file complain in consumer forum so i did it as make call to same no. Many time but its always switched off as i'm not sure about no. So i'm waiting for another missed call as soon as i get the exact no i will post in same i will provide full details soon as possible

Hi,

I have stopped using my vodafone postpaid card on 1st sep 2017. Have cleared my last bill on 31st oct 2017, post which the operator assured that the connection will be disconnected. Now i got an email threatening me that a legal action will be taken, if i don't clear my payment of 593/-. I am surprised at this, since i thought the connection was deactivated 3 months back.

Please advice.

I had visited a vodafone mini store in my locality to convert my post paid connection to pre paid. They told me to come back after paying my latest bill. As soon as the bill for january 2018 was generated on 7.2.18, i paid the bill and visited the store again. I was told to send as sms - p2p to 199.in reply i received an sms that i will be contacted within 48 hrs regarding the migration. As there was no call from vodafone i sent the sms twice again on 9.2.18. Till date there is no response.

Hello customer care team, i had taken a new vodafone connection ([protected]), it's services are now stopped with reason "address verification failed". I have asked to re-verify the address but no one has came to verify it. Even i had visited the vodafone store but no use. Is there any address where i can email them to get the address verification done? My no is [protected]

I would like to deactivate/ cancel this number +91 [protected], as at the time of purchase i was provided with wrong information about the plan.
When i ask the csr to cancel deactivate this number, and that i would be willing to pay the bill of this month as i have been using it, he says that i simply must use this number for 90 days.
I apologise but i simply refuse to pay for a service i dont want to use, and if vodafone has this policy, its extreamly shadey and underhanded of them to not inform the customer regarding the same when they are purchasing the plan.
So do cancel deactivate this number +91 [protected].

A worst a ever network i have seen, to connect for customer care it will take minimum 30 mins. I have face the problem on dated 6th of february and from evening 6 to 7, a complete network fall (No stability of network) for every fraction of second network connecting and disconnecting due to this i have lost 1 l rupees, actually i have price negotiation but due to this vodafone network i lost it..
I gone through customer care more than 1 hour and for connecting that people it's take a minimum 30 min's, because of your network i lost my money and 1 hour valuable time.
Every day exact at 12 am the network will gone that to for minimum 10 mins.

I have already launched my complaint couple of times against vodafone just charging me the bills but not providing the facilities at all i am terribly pissed on this noone is interested to solve it plus i am adding the screnshot if what speed i receive for my 4g data and now they have put a dialler tone saying pay the bills what bill should i pay when i dont get the services only i am just tired of this as i am complaining it since long time and they are just not solving the problems just not i pay for 4g speed and what speed i receive is 0.23mbs and all i never get a speed anywhere all over just please solve this problem or else much high time now i take some actions

I got a phone call from [protected] this number asking my aadhar and bank details and when i'm refused to share he use slang word. I don't know why this cellular provider don't take any action against them. They also know that what is wrong and what is right. Please do something so that we could use mobile phone without any hesitation. And jio please take action against them. Please

I have registered a complaint regarding the billing and tariff plan change issues in 30th january 2018, till now it is not fixed.

1st week of feb 2018, i received the message from customer care stating that the issue has been resolved, even received feedback call from customer support for the same without resolving the raised issue. I explained them clearly, about the issues and they said the existing plan withdrawn from market, that’s why they have changed my old plan with additional benefits of increased tariff from rs. 299 + tax to rs. 399 with same benefits which i received earlier with rs 299 + tax.

I asked customer care person to redirect my call to higher official. He told me like, they will give the call. But till now, i did not receive any call from customer support and even my issues still persist.

Please do the needful.

Hi,

I have registered a complaint regarding the internet issues in november 2017, till now it is not fixed. I have given the complaint many times through the call as well as the mail. Now the problem is more then the before. Now at my residential area my network is getting fluctuated continuously due to which i am not able to call as well.

Few days before i have given a complaint about the network issue, the person told me that i will be getting a call from there side in 24-48 hrs. But i have not received any call from there side.

Dear sir/ madam

My mobile number is [protected]. My several times disappointment due to internet connectivity. Several times i am compiled in vodafone care. But till now no resolvenment done to me. Pls done need full action. Vodafone care tells use my mobile on 3g setting. For that why i pay for 4g.in our office we have 40 connection. Same problem occurs again. I will disconnect all connection. Otherwise i compiled in customer court.

Dear sir
I am Ram punit jha
And I requested you to my Vodafone phone mobile number has been stolen this is very bad new for me so I requested you to please deactivate my Vodafone phone number immediately. Dear sir please do it very fast my phone number is [protected].is this my Vodafone phone number so please deactivate it ..

Thanking you

I've been trying to reach out to vodafone customer care to talk to a customer care executive and resolve my slow internet speed issue. But when i try the customer care number, they purposely give wrong ivr info so that customer won't get an option to make a direct conversation with customer care executive. So since i have no other option, i wish to port to another network. But now when i try to send port sms to 1900. They are blocking that too. Please do what's necessary to make atleast my porting smoother since you have made it clear that you are not interested to resolve the slow speed issue.