Vodafone India Complaints & Reviews

Each time i try calling any number i have to listen to a 20 sec mpesa ad or about some other service of vodafone... Pls help me get rid of it... My vodafone no. Is [protected]
—

Am using Vodafone sim ...I am sending msg to my family and friends..in 2nd February onwards my sms service as been stop.i called customer care..they send your service as been blocked in trai.there is no warning msg send by Vodafone customer service.so now my sms service as been blocked so i could not use my sms service so kindly rectify this issue.thanking you

I am a retired soldier. I have served the country for 15 years. Due to service requirements i had to reside in various parts of the country and hence had to take mobile connections of the local circles.
Under such circumstances i had taken a vodafone prepaid connection under maharashtra circle bearing the no. [protected] and have been using the same for nearly 2 years now. But now as i have retired and settled down in kerala i would like to retain my number as it already with my relatives and friends and is also linked to my social networking accounts.
I decided to port the number to kerala circle so i visited my nearest vodafone office and they tried to generate the upc (Unique porting code) but were unable to send the porting message. Under their instructions i called 199 and raised the issue. I got the assurance that the problem will be resolved within 24 hours. When it didn't happen i again called up 199 after repeated requests they accepted my request and sent me message that the local vodafone circle representative will get in touch with me.
The call came but they tried to blackmail me into changing my number into a post-paid connection. When i refused they disabled my services to 199 and 198 so i wouldn't be able to raise a complaint. The number is a good one so they must be thinking to sell the number to some new postpaid customer.
Seeing no other way i somehow managed to get the maharashtra vodafone customer care number and using another number i called and tried to resolve the issue. But after hearing my problem they tried to harass me by keeping my call on hold for long durations without informing me.
They tried to blackmail me that i have to change it to postpaid for minimum 3 months and also for a rental of nearly rs. 450/- when i could get better options in prepaid for less than half the amount. I wanted to talk to their senior but they didn't allow that also.
If such corporates starts resorting to such low standards to fulfill their greed & illegitimate gains then it must not be allowed and justice must be done to me.

Your service is very poor and not satisified with your services. My phone is misplaced on 29th jan so i called in voda customer care no, on next day delivery boy tejpal [protected] deliverd sim to me in my office as per delivery boy sim is activated after 2 hours, but sim not activated till date. Then he give me his manager number mangaer directly say to me this is not my headache and he approach to me in voda main store. But i visit in voda mini store as per sim not activated because some document not submit. Kindly activate my sim otherwise sent me delvery boy in my office and pick up that sim and provide me new sim which is activated. You coordinate with me [protected]

This is hemanth kumar of dr mobiles. I have been contacting the vodafone distrubutors to give me a demo sim for recharge and sim sale options but they havent responded properly and now they have stopped taking my calls. I even contacted the tsm for the concerned area. Even the tsm is not responding to my calls. Please take nevessary action against the concerned persona. My
Contqct no [protected]

Hi team,

I have sent a port sms near by 22 jan 2018, as convinced by vodafone operator telecoller for the 350 rs. Monthly rental plan and they taken my documents and provided their sim to me.
Then my airtel operator offered me better pan and i decided to stay with airtel network. But the vodafone operator are porting my mobile no. As they have my documents and porting request no - am131579, they are sending porting request to airtel again and again though i have told the vodafone operator not port my mobile no.

Request your kind attention on this type of issue and help me to stay with my airtel network.

My mobile number is [protected]
Bill for january 2018 was paid today by online mode
Through "vodafone.in quick bill pay - billdesk" portal.
Amount of rupees 203.73 was paid and bank ref is
Lsbi[protected]gacvozxl6. (Bank sbi)
Payment was made at around 4.00 pm today 03/02/2018.
Payment receipt has not been transmitted.
Kindly reconcile the payment confirmation.

Anant pundle
[protected]
Date= 03/02/2018.
[protected]@gmail.com

My name is sanjeev kumar & my mobile no is [protected]. I want to give complain against vodafone retention team & their customer care team. I generated a porting code vd211318 on 22 jan 2018 to port out from vodafone. I received a call from vodafone team asking not to port out & in lieu of that they will provide me 10 gb free data for 6 month. He also promised that in between if any better plan will be launched they will tell it to me. After 1-2 days i received a call from a guy from vodafone telling me that it was a wrong commitment & he would provide me plan of rs 249 in which they will provide me unlimited free calls & 11 gb 4g data per month. After 2-3 days when it was not given to me i made a complain on their telephonic customer care, they again told me that it was a wrong commitment & they can not provide me this plan also. & asked me to wait for atleast 48 hours to give some resolution. Even i came to know during call that any guy from customer care has mentioned to disconnect my contact no. Really it is a big cheating & fraud done by vodafone team. & i will suggest people to avoid vodafone. I have recording also of my all conversation with them. & it tells that how much fraud can be done by this mobile company. Really shameful...

My number is [protected] and name vicky kotwani.
I am absolutely shocked, angry and irritated by your foolish tricks to charge me unnecessarily for those stupid services which i never bought.
I would like to assert that i am continuously being charged for 100's of vas (Value added services) which by the way i have never opted for.
The prompt comes up on my screen, weather to select a service or not, in spite of me pressing "cancel" the idiotic service still gets activated and i'm being subscribed for some unwanted game, tv or god knows what.
It doesn't end here, when i try to cancel it all it says is there is some problem at this moment, please try again later and doesn't get cancelled, but gets renewed automatically.
I warn you to stop these forceful antics or else i will do the following:
1.) stop paying my bills from immediate effect as i'm being charged for services which i have explicitly explained no interest for.
2.) definitely change my service provider.
3.) spread social awareness and make sure your company's reality is exposed.
4.) if needed, take you to court and make sure justice is served.

I have attached my screenshots below to prove what i'm saying is not false.

Initially i had postpaid connection for which i did not face any network problem at all. But when i switched to prepaid connection for the same number, network problem started. I usually have to restart my cell phone 4, 5 times in a day to get the network. This is the worst experience i had from vodafone.
I hope you guys will take it at high priority, otherwise i have to port my number to other provider

I have not seen any network to be as bad as this so called vodafone network.. They are here to betray their clients, pathetic 4g service.. My advice to them is to shut their 4g bcuz in the name of 4g you buggers not evn give 2g service. It gives mental stress this horribe vodafone network.. I have tried reaching your customer care ppl as well with regards to the network issues but as usual they are also clueless.. So request you to please help me get rid out of this.. Odrs i'll have to change my network and shift to another network which are not robbers like you.. Zero percent service and 💯 percent bill is the policy i think at your so called vodafone

A very frustrated customer

I am very disappointed from vodafone company thay daily basis deduct money from my phone and i have lodge many complaints in their customers care number but they are not going to stop this.
Please resolve this issue on urgent basis otherwise i will take another option.
Further above they used to deactivate my number to call in customer care executive

I am facing issue similar to the one reported in complaint : https://www.consumercomplaints.in/vodafone-india-vodafone-ad-before-caller-tune-...⇄

The cheap ad that vodafone plays before the caller tune starts totally ruined the purpose. They are charging money and doing their own marketing... Horrible. These companies have so cheap mindset of fooling their customers. I am paying for caller tune service. I dont want my callers to hear vodafone marketing ads instead of the songs.

I am a vodafone postpaid customer.
I have already enabled the dnd service. I want to complaint about lot of calls from number like[protected] and messages regarding real state from senders md-calknw, md-hmutsv, md-nkujlh, md-hmbook, md-hhomes, vk-adyaco, am-einfra, md-flthom, hp-godprp, vm-cpsbam, md-devlpm etc.

I want to know what is the benefit of dnd service??

Sir
I am in the plan of Rs 399 in this plan they are giving 10GB.after 10GB they were charging 50 paise per MB that details they are not givin in the plan they have charged 499 for just 1GB usage.
kindly see the below message from vodafone about the plan information.

You are now active on RED Basic Plan which GUARANTEES you Unlimited calls to any Local or STD number anywhere in India. You get 10GB data & you can carry forward your unused data upto a total of 200GB. This plan guarantees some of the BEST Value Adds like Free subscription to Vodafone PLAY (Click http://bit.ly/2hZktn7 ).All this at Rs399/month
Kindly take action gainst them.
Thanks
Regards
K.pushpanathan
[protected].
Thanks
Regards
K.pushpanathan
[protected]

Please note, i was using vodafone data services with the number [protected].

I had made the complete payment in the month of december as to whatever was pending and have sent emails and called up vodafone executives to cancel the services.

In spite of the fact, i have been getting monthly e-bills and am getting constant calls for paying them.

This is a heightened case of irresponsibility and callousness.

Please look into the issue.

Hi team,
I requested to port my vodafone number to other network due to its low service standards. I port out the request, all the documents are processed, i payed the complete bill. They rejected my port request saying bill was not payed. Again i payed the bill twice assuming a smooth port out as i am fed up of receiving calls from to be ported network. Today they called, after new billing cycle started saying me that to send message again for port out request. I have to pay bill at two places. I am really fed up receiving this kind of service being loyal customer for 7 years

I am not able to do conference call through my vodafone number and also i am not able to contact customer care for any issue whichever i am facing. I am struggling a lot after trusting on vodafone.

This kind of service was never expected from vodafone and i am regretting now after porting my number.

Please help to resolve the above issues.

My number: [protected]

Hi i am using a vodafone number since 5-6 years problem which i am facing now i never face such this month bill which i have received is too much when i called up to customer care they are saying that you have downloaded some stuff from google play store but i have not downloaded anything at all they have charged me for this 2084 rupees there's still claiming that you have download it from google play store and charges are made correct but this is very true that i have not been notified while charging and i never download anything from google play store for that much of amount i have requested to them several times that i have not downloaded they are not understanding saying that it's correctly charged on your account i would kindly request you to solve my issue with the waiver i can't make that much payment thank you so much.

Regards
Inamul hasan

My mobile no [protected] and today i have not logged in in any website. I have been continuing package for use of net as well as voice call. Unfortunately today while calling at 2.50 p. M i got a notice with the remark that no balance available in your mobile and while checking i got a message the use of 10.24 mb data pack and the same immediately posed to increase my mental agony.
Such type of acts surely turnish the image of the co. Towards earning bad name in the industry. Hope to make discreet inquiry for such acts.
Debasish