Claimed

Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
Complaints 27130
Resolved
9563
Unresolved
17567
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Vodafone India reviews & complaints page 367

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Neelkanth Hotel
from Siliguri, West Bengal
Feb 4, 2018
Report
Copy

Address: 713347

Each time i try calling any number i have to listen to a 20 sec mpesa ad or about some other service of vodafone... Pls help me get rid of it... My vodafone no. Is [protected]
Vodafone India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Aseena wani
    from Coimbatore, Tamil Nadu
    Feb 5, 2018
    Report
    Copy

    Address: Chennai, Tamil Nadu, 600116

    Am using Vodafone sim ...I am sending msg to my family and friends..in 2nd February onwards my sms service as been stop.i called customer care..they send your service as been blocked in trai.there is no warning msg send by Vodafone customer service.so now my sms service as been blocked so i could not use my sms service so kindly rectify this issue.thanking you
    Vodafone India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      NNNMohammed
      from Palakkad, Kerala
      Feb 4, 2018
      Report
      Copy

      Address: 679336

      I am a retired soldier. I have served the country for 15 years. Due to service requirements i had to reside in various parts of the country and hence had to take mobile connections of the local circles.
      Under such circumstances i had taken a vodafone prepaid connection under maharashtra circle bearing the no. [protected] and have been using the same for nearly 2 years now. But now as i have retired and settled down in kerala i would like to retain my number as it already with my relatives and friends and is also linked to my social networking accounts.
      I decided to port the number to kerala circle so i visited my nearest vodafone office and they tried to generate the upc (Unique porting code) but were unable to send the porting message. Under their instructions i called 199 and raised the issue. I got the assurance that the problem will be resolved within 24 hours. When it didn't happen i again called up 199 after repeated requests they accepted my request and sent me message that the local vodafone circle representative will get in touch with me.
      The call came but they tried to blackmail me into changing my number into a post-paid connection. When i refused they disabled my services to 199 and 198 so i wouldn't be able to raise a complaint. The number is a good one so they must be thinking to sell the number to some new postpaid customer.
      Seeing no other way i somehow managed to get the maharashtra vodafone customer care number and using another number i called and tried to resolve the issue. But after hearing my problem they tried to harass me by keeping my call on hold for long durations without informing me.
      They tried to blackmail me that i have to change it to postpaid for minimum 3 months and also for a rental of nearly rs. 450/- when i could get better options in prepaid for less than half the amount. I wanted to talk to their senior but they didn't allow that also.
      If such corporates starts resorting to such low standards to fulfill their greed & illegitimate gains then it must not be allowed and justice must be done to me.
      +2 photos
      Vodafone India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Himachali Pandit
        from Delhi, Delhi
        Feb 4, 2018
        Report
        Copy

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: [email protected]

        Your service is very poor and not satisified with your services. My phone is misplaced on 29th jan so i called in voda customer care no, on next day delivery boy tejpal [protected] deliverd sim to me in my office as per delivery boy sim is activated after 2 hours, but sim not activated till date. Then he give me his manager number mangaer directly say to me this is not my headache and he approach to me in voda main store. But i visit in voda mini store as per sim not activated because some document not submit. Kindly activate my sim otherwise sent me delvery boy in my office and pick up that sim and provide me new sim which is activated. You coordinate with me [protected]
        Vodafone India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vishal Vaishnaw
          from Coimbatore, Tamil Nadu
          Feb 3, 2018
          Report
          Copy

          Address: 600067

          This is hemanth kumar of dr mobiles. I have been contacting the vodafone distrubutors to give me a demo sim for recharge and sim sale options but they havent responded properly and now they have stopped taking my calls. I even contacted the tsm for the concerned area. Even the tsm is not responding to my calls. Please take nevessary action against the concerned persona. My
          Contqct no [protected]
          Vodafone India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            PrashantG7073
            from Delhi, Delhi
            Feb 3, 2018
            Report
            Copy

            Address: Mumbai City, Maharashtra, 400708
            Website: www.vodafone.in/home-mumbai

            Hi team,

            I have sent a port sms near by 22 jan 2018, as convinced by vodafone operator telecoller for the 350 rs. Monthly rental plan and they taken my documents and provided their sim to me.
            Then my airtel operator offered me better pan and i decided to stay with airtel network. But the vodafone operator are porting my mobile no. As they have my documents and porting request no - am131579, they are sending porting request to airtel again and again though i have told the vodafone operator not port my mobile no.

            Request your kind attention on this type of issue and help me to stay with my airtel network.
            Vodafone India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              anant shankar pundle
              from Mumbai, Maharashtra
              Feb 3, 2018
              Report
              Copy

              Address: Thane, Maharashtra
              Website: vodafone.in quick bill pay- bilsdesk

              My mobile number is [protected]
              Bill for january 2018 was paid today by online mode
              Through "vodafone.in quick bill pay - billdesk" portal.
              Amount of rupees 203.73 was paid and bank ref is
              Lsbi[protected]gacvozxl6. (Bank sbi)
              Payment was made at around 4.00 pm today 03/02/2018.
              Payment receipt has not been transmitted.
              Kindly reconcile the payment confirmation.

              Anant pundle
              [protected]
              Date= 03/02/2018.
              [protected]@gmail.com
              Vodafone India customer support has been notified about the posted complaint.
              Feb 03, 2018
              Updated by anant shankar pundle
              I am anant s pundle.
              Mobile number [protected] bill for january 2018 was paid today around 4.00pm throygh online quick bill pay - billdesk.
              Amount being rupees 203.73.
              Payment reference of bank (Sbi) is
              Lsbi[protected]gacvozxl6.
              Payment receipt was not posted on line.
              Kindly reconcile and confirm receipt.

              Anant pundle
              [protected]
              Date - 03/02/2017
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                from Patna, Bihar
                Feb 3, 2018
                Report
                Copy

                Address: 122091

                My name is sanjeev kumar & my mobile no is [protected]. I want to give complain against vodafone retention team & their customer care team. I generated a porting code vd211318 on 22 jan 2018 to port out from vodafone. I received a call from vodafone team asking not to port out & in lieu of that they will provide me 10 gb free data for 6 month. He also promised that in between if any better plan will be launched they will tell it to me. After 1-2 days i received a call from a guy from vodafone telling me that it was a wrong commitment & he would provide me plan of rs 249 in which they will provide me unlimited free calls & 11 gb 4g data per month. After 2-3 days when it was not given to me i made a complain on their telephonic customer care, they again told me that it was a wrong commitment & they can not provide me this plan also. & asked me to wait for atleast 48 hours to give some resolution. Even i came to know during call that any guy from customer care has mentioned to disconnect my contact no. Really it is a big cheating & fraud done by vodafone team. & i will suggest people to avoid vodafone. I have recording also of my all conversation with them. & it tells that how much fraud can be done by this mobile company. Really shameful...
                Vodafone India customer support has been notified about the posted complaint.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vicky Kotwani
                  from Mumbai, Maharashtra
                  Feb 3, 2018
                  Report
                  Copy

                  My number is [protected] and name vicky kotwani.
                  I am absolutely shocked, angry and irritated by your foolish tricks to charge me unnecessarily for those stupid services which i never bought.
                  I would like to assert that i am continuously being charged for 100's of vas (Value added services) which by the way i have never opted for.
                  The prompt comes up on my screen, weather to select a service or not, in spite of me pressing "cancel" the idiotic service still gets activated and i'm being subscribed for some unwanted game, tv or god knows what.
                  It doesn't end here, when i try to cancel it all it says is there is some problem at this moment, please try again later and doesn't get cancelled, but gets renewed automatically.
                  I warn you to stop these forceful antics or else i will do the following:
                  1.) stop paying my bills from immediate effect as i'm being charged for services which i have explicitly explained no interest for.
                  2.) definitely change my service provider.
                  3.) spread social awareness and make sure your company's reality is exposed.
                  4.) if needed, take you to court and make sure justice is served.

                  I have attached my screenshots below to prove what i'm saying is not false.
                  Vodafone India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    patilshailesh24
                    from Mumbai, Maharashtra
                    Feb 3, 2018
                    Report
                    Copy

                    Initially i had postpaid connection for which i did not face any network problem at all. But when i switched to prepaid connection for the same number, network problem started. I usually have to restart my cell phone 4, 5 times in a day to get the network. This is the worst experience i had from vodafone.
                    I hope you guys will take it at high priority, otherwise i have to port my number to other provider
                    Vodafone India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vinny Mehra
                      from Mumbai, Maharashtra
                      Feb 3, 2018
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra, 400037

                      I have not seen any network to be as bad as this so called vodafone network.. They are here to betray their clients, pathetic 4g service.. My advice to them is to shut their 4g bcuz in the name of 4g you buggers not evn give 2g service. It gives mental stress this horribe vodafone network.. I have tried reaching your customer care ppl as well with regards to the network issues but as usual they are also clueless.. So request you to please help me get rid out of this.. Odrs i'll have to change my network and shift to another network which are not robbers like you.. Zero percent service and 💯 percent bill is the policy i think at your so called vodafone

                      A very frustrated customer
                      Vodafone India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        ManishV98725249
                        from Delhi, Delhi
                        Feb 2, 2018
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110092

                        I am very disappointed from vodafone company thay daily basis deduct money from my phone and i have lodge many complaints in their customers care number but they are not going to stop this.
                        Please resolve this issue on urgent basis otherwise i will take another option.
                        Further above they used to deactivate my number to call in customer care executive
                        Vodafone India customer support has been notified about the posted complaint.
                        Mar 09, 2018
                        Updated by ManishV98725249
                        Still I have same problem
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          I
                          Important_Customer
                          from Mumbai, Maharashtra
                          Feb 2, 2018
                          Report
                          Copy

                          Address: 400063

                          I am facing issue similar to the one reported in complaint : https://www.consumercomplaints.in/vodafone-india-vodafone-ad-before-caller-tune-...

                          The cheap ad that vodafone plays before the caller tune starts totally ruined the purpose. They are charging money and doing their own marketing... Horrible. These companies have so cheap mindset of fooling their customers. I am paying for caller tune service. I dont want my callers to hear vodafone marketing ads instead of the songs.
                          Vodafone India customer support has been notified about the posted complaint.
                          Feb 09, 2018
                          Updated by Important_Customer
                          Dear Team,

                          My issue is still not resolved :-(

                          Can you please escalate this ?
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Agupta993
                            from Gurgaon, Haryana
                            Feb 2, 2018
                            Report
                            Copy

                            I am a vodafone postpaid customer.
                            I have already enabled the dnd service. I want to complaint about lot of calls from number like[protected] and messages regarding real state from senders md-calknw, md-hmutsv, md-nkujlh, md-hmbook, md-hhomes, vk-adyaco, am-einfra, md-flthom, hp-godprp, vm-cpsbam, md-devlpm etc.

                            I want to know what is the benefit of dnd service??
                            Vodafone India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Namam111
                              from Chennai, Tamil Nadu
                              Feb 2, 2018
                              Report
                              Copy

                              Address: Chennai, Tamil Nadu, 600073

                              Sir
                              I am in the plan of Rs 399 in this plan they are giving 10GB.after 10GB they were charging 50 paise per MB that details they are not givin in the plan they have charged 499 for just 1GB usage.
                              kindly see the below message from vodafone about the plan information.

                              You are now active on RED Basic Plan which GUARANTEES you Unlimited calls to any Local or STD number anywhere in India. You get 10GB data & you can carry forward your unused data upto a total of 200GB. This plan guarantees some of the BEST Value Adds like Free subscription to Vodafone PLAY (Click http://bit.ly/2hZktn7 ).All this at Rs399/month
                              Kindly take action gainst them.
                              Thanks
                              Regards
                              K.pushpanathan
                              [protected].
                              Thanks
                              Regards
                              K.pushpanathan
                              [protected]
                              Vodafone India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kg123
                                from Chennai, Tamil Nadu
                                Feb 2, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Bangalore, Karnataka, 560037
                                Website: vodafone.com

                                Please note, i was using vodafone data services with the number [protected].

                                I had made the complete payment in the month of december as to whatever was pending and have sent emails and called up vodafone executives to cancel the services.

                                In spite of the fact, i have been getting monthly e-bills and am getting constant calls for paying them.

                                This is a heightened case of irresponsibility and callousness.

                                Please look into the issue.
                                Mar 19, 2018
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 15, 2018
                                Vodafone India Customer Care's response
                                Hi,

                                Please allow us sometime to look into it.  A team member will contact you shortly.

                                Regards,
                                Vodafone India.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  Lahari poranki
                                  from Hyderabad, Telangana
                                  Feb 2, 2018
                                  Report
                                  Copy

                                  Address: Mumbai City, Maharashtra
                                  Website: www.vodafone.in

                                  Hi team,
                                  I requested to port my vodafone number to other network due to its low service standards. I port out the request, all the documents are processed, i payed the complete bill. They rejected my port request saying bill was not payed. Again i payed the bill twice assuming a smooth port out as i am fed up of receiving calls from to be ported network. Today they called, after new billing cycle started saying me that to send message again for port out request. I have to pay bill at two places. I am really fed up receiving this kind of service being loyal customer for 7 years
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    suman1313
                                    from Bengaluru, Karnataka
                                    Feb 2, 2018
                                    Report
                                    Copy

                                    Address: 560037

                                    I am not able to do conference call through my vodafone number and also i am not able to contact customer care for any issue whichever i am facing. I am struggling a lot after trusting on vodafone.

                                    This kind of service was never expected from vodafone and i am regretting now after porting my number.

                                    Please help to resolve the above issues.

                                    My number: [protected]
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      hasaninamul
                                      from Solapur, Maharashtra
                                      Feb 2, 2018
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi, 110025
                                      Website: www.vodafone.in

                                      Hi i am using a vodafone number since 5-6 years problem which i am facing now i never face such this month bill which i have received is too much when i called up to customer care they are saying that you have downloaded some stuff from google play store but i have not downloaded anything at all they have charged me for this 2084 rupees there's still claiming that you have download it from google play store and charges are made correct but this is very true that i have not been notified while charging and i never download anything from google play store for that much of amount i have requested to them several times that i have not downloaded they are not understanding saying that it's correctly charged on your account i would kindly request you to solve my issue with the waiver i can't make that much payment thank you so much.

                                      Regards
                                      Inamul hasan
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        bha.debasish
                                        from Kolkata, West Bengal
                                        Feb 1, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        My mobile no [protected] and today i have not logged in in any website. I have been continuing package for use of net as well as voice call. Unfortunately today while calling at 2.50 p. M i got a notice with the remark that no balance available in your mobile and while checking i got a message the use of 10.24 mb data pack and the same immediately posed to increase my mental agony.
                                        Such type of acts surely turnish the image of the co. Towards earning bad name in the industry. Hope to make discreet inquiry for such acts.
                                        Debasish
                                        Mar 19, 2018
                                        Complaint marked as Resolved 
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 15, 2018
                                        Vodafone India Customer Care's response
                                        Hi Debasish,

                                        Please don't worry! We will have this checked and will call you shortly with an update.

                                        Regards,
                                        Vodafone India.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit