Vodafone India Complaints & Reviews

I am a vodafone user. Offlet, i have seen that vodafone is charging me rs. 1260/- for a call on special no. 51717 with a standard duration of 90 mins although i have not made any calls to this no. There was no satisfactory answer received even after having a discussion with customer service executives. I have seen multiple such complaints registered by other users on this site.
This amount was charged to me in several months i. E. Vide bill ref no.[protected] dated 25jun17, 151mh[protected] dated 25jul17, 151mh[protected] dated 25oct17, 151mh[protected] dated 25jan18. This appears to be a cheating and it is evident that vodafone is also party to it. How can one person speak to someone for same duration?

I request a refund and even going forward such charges should not be levied. I am sure vodafone will have all the billing details.

This is madhumitha, law college student, trichy. And my number is [protected]. Am a vodafone user from august month shifted my service provider from aircel to vodafone. There was a network issue from beginning itself. I registered complaints so many times. Since the issue was not resolved. There was problem in their billing too. The service provider is charging me high tariff when i applied for port out option. I applied for shifting to another service provider airtel on december 18. After that i was charged high tariff. Even they are not assisting me to shift the port though i paid all the outstanding dues on 23rd jan. The reason i want to shift from vodafone to airtel was network issue and the secondary reason is vodafone disconnected my incoming call and deactivated my number for a month and charged regular tariff. Without any usage vodafone charged rs.490 for a month even though the number was deactivated by them. While complaining this regarding to vodafone customer care people, nodal officers. Every one of they providing incorrect and mismatching information. They are saying incoming call was not blocked. They are lying and providing me false information. I paid a sum of rs.980 on dec 6 as 2 month tariff. Though my number was dead for 1 month nearly they charged me usual tariff. Without providing any service how could they charge me? Again i applied for shifting my port on 18th jan. They told me outstanding balance as rs.301. I paid rs.400. On 23rd i got a call from vodafone officer and she intimated me that there was surplus amount of rs.73 something. Agian i called vodafone on 26 jan, that why didn't they shifted my service provider even i paid in excess. on 29th my outgoing service was withdrawn i called vodafone and they intimated me port will be shifted within 48 hours. By today morning i got an sms that my outstanding balance was rs.377. If i pay the amount then only can shift the port. Always providing mismatching info from vodafone officers, nodal officers and customer care. They are charging high amount when i try to shift my service provider. They are disconnecting even my incoming call without giving me any intimation. Who gave the rights to block my incoming call and bar my number. Even they can't sort the network issue. Called nodal officer regarding the issues, she told that she needs some time and will revert back within 2 hours. I called them before 5 days till now didn't received any call from her. Needs solution for this issue. Even am not using the benifits of the plan. Am a basic mobile user. Didn't even used internet service they availed for me.

I took vodafone were the agenda promised to give me lots of things but their was lots of bill disturbance when o asked that customer service they said i have been charged for what the agent told free days passed i kept fighting for what they promised my bills etc... These people never helped so i shifted to airtel these people don't allow me to port to airtel asking i have a pending bill i said i paid they said its pro rata bill i was like i will pay... They confirmed that this is the last bill after k ported to airtel vodafone people again sent me a billl stating i have pending bill and i called them to ask they said its pro rata again i was like what the hell... I refused to pay they threatened me telling they will take off my present network connection man how can u take my phone connection and on[protected] again they sent me a email stating they will put a case on me.. If i don't pay billl how many bills should i pay man i don't owe anything to u bullsshit ppl u have troubled me enf one more email i receive u r i will put a case on it

I recharged my vodafone sim today with rs 60 amount deducted from my online bank account but not added in vodafone balance contact [protected] i recieved a mesage that your transaction cannot be process now but amount is debited please refund my amount in my vodafone talktime as soon as possible my transaction number is onr[protected] give me details regarding this

Sir, allredy complaint log to customer care executive dated 20/01/2018 .complent no[protected].pl...request all services stops my Vodafone no [protected]. All Reddy paid total billed and unbilled amount.amount paid 1110.00 dated 29/01/2018. thanks from Govind Singh, p11/6 old aps colony, near water tank, Delhi cantt 110010.my alternate number [protected], [protected]

Dear Vodafone,
I was in Airtel postpaid and I was getting unlimited local, STD, roaming unlimited call outgoing, 3000 SMS and 30 GB data in rupees 299.Your executive called me and promise to offer the same in Rupees 245 but I am unable to avail it now.I am feeling cheated kindly resolve my problem please!.Perhaps I was happier in Airtel.he also pressurized me about port, if I will not get any good solutions then I'll go for consumer court.this is very unprofessional behave from Vodafone postpaid.
Your executive name and number who called me-:
Amit bhatiya:+[protected]/+[protected]..
Thanks.
Ritesh singh

This is to complain against Vodafone India, as they have been sending mails and calling my alternate numbers asking to pay bills for the number I no longer possess. I have paid the bills and settled, closed the account with Vodafone in October and they still bother me with improper communication, threatening me that they will send demand notice and sue me.

Sir mera [protected] number Dec 2017 tak postpaid tha jan2018 me perepaid Kia tha Usme mera 70day ka pack&199ru balance tha Lekin mera sim Chand hogia tha bolke mera phle wala balance &pack nahi Mila nodal officer mera sabkuch deneka wada Kia fir mereko nahi Mila, Voda store vi Gia tha barhampur, Murshidabad Lekin mera solf nahi hoa

Vodafone sent recover agents on 29 january, 2018 to my home who talked in foul language with my parents. I was not at home and they were forcing my parents to give them the money. I had already filed complaint against the wrong billing with their nodal and appellate office and they are not resolving it and rather sending bouncers to my home threatening my family. Their appellate and nodal offices havn't responded back on my compliant.

I have made the bill payment of my vodafone number on 15th jan by icici net banking. I have called million of times and dropped number of mails to them. But they are not responding and saying that payment has not been credited to my vodafone number. I have sent them my bank statement and screenshots of the payment made. But they are denying the same things

Hi,

I have given the complaint regarding the internet issue in the month of november 2017. Till now it's not been resolved and even i am not getting connected to the customer care. I have already informed them through mail and even through call with some other vodafone number. They will just take the complaint and say that it will take 7 working days.

I don't know what to do and how to get this issue resolved.
My vodafone number is [protected].

Hi
I immediately want to disconnect my current vodafone postpaid connection.
I am focusing on a pre-paid connection but not with vodafone anymore.

Please help me to accelerate this process online and do the needful.
My current connection no is - +91-[protected]
Email - [protected]@gmail.com

Your executive can reach me out anytime for more clarity.

Hello, since the last 2 days whenever i try calling, i get the message saying' my calls are barred because there is no service' this is persisting in spite of recharging my account, not once, but twice i have wasted my money. Same applies to messaging, as i am not being able to send any text message either. This is the first time i am facing this problem, kindly look into it. My number is [protected].

Meri sim 3 years purani he meri ko company walo ne apni laparwahi se band kar diya jisse me abhi bhut hi paresan hoon sir/medam agar meri sim 7 day not on to me vodafone company per f i r darj kaeaunga meri sim iss 1sall (Year) me 3 bar band ho chuki he our me vodafone care se on kara rha hoon too karpya karke meri request accept kar le

Thank you
My sim no.[protected]
My name vinod singh bhati
Village anwana. Osian
Jodhpur
Rajsrhan
Add aatmja vinod singh anwana anwana anwana osian
My on con. No [protected]

I converted my airtel no to vodafone through mnp in late october. After some time airtel stop to work but vodafone's sim never got any network, i went to vodafone's office where they told me that it might be sim card error so get new with same no. So they gave me another sim, but this too doesn't work so what i do, even vodafone's official are not helping me
. Khushwant pareek ([protected])

Today i. E. 28 jan 17 sunday, i went to vodafone barrackpore store chiriamore for paying my and my mrs bill (No [protected], [protected]). I seen store is open for public and all staffs are in uniform. Then i approached one of the staff and asked for services, he said today shop was closed. And in addition manager told today we have a picnic. My questions sir why then shop was closed. Please i have a request me and my wife no make postpaid to prepaid immediately. My no is [protected] name anirudha ghoshal and my mrs name sampa ghoshal having vodafone no [protected]. With regards anirudha ghoshal.

Am a postpaid customer in last couple of months .but Vodafone is pretending as 4g network provider in india .but am not able to to see my internet speed beyond 2g.Either give the popper service or stop the service but don t cheat with your trusted customer.you people can contact me with below number.

mob-[protected]

Dear vodafone,

I recharged rs. 458 for my vodafone prepaid mobile ([protected]) on 24.01.2018 at 9:21 pm via my vodafone app and paid the amount using debit card. But the recharge was not processed and i got a message stating "your request to recharge 458 inr cannot be processed at this time. Transaction number is onr[protected]." while rs. 458 was deducted from bank account.

Please do the needful to get it corrected or return my money as early as possible as it has already been 4 days and no return has been done.

Regards,

Tushar prince
Delhi
Email:[protected]@gmail.com

I port my reliance 4g postpaid to vodafone post reliance stopped their voice services in october-2017. I was using my reliance number since 2006 and is my primary number so i couldn't afford to loose this number and preferred to retain via porting, which was in fact my biggest mistake ever. I chose a plan of rs. 399 with unlimited voice calls. Now within 2 months i have called around 8-9 times to vodafone customer care to register my complaints which was otherwise hardly one or twice in throughout my 12 year stay with reliance communication.
Every now and then i receive an sms confirming vas added and rental is added in bills, which even i m not aware of or never opted for. While contacting customer care they apologized and assured to waive off and remove charges. Now situation is too grave that it become my daily routine to check unfilled amount for vas. Its become so inconvenient that i need to call customer care for removing all these vas which otherwise shouldn't be added without customer consent.

Just want to add that vodafone can not perish innocent customers to make their sinking company profitable. This is ridiculous and need to be controlled. Any inaction on this piece will force me to go with social media will all available proofs.

Vodaphone it is once again.
Shocked to be a victim myself.
I am on a 1299 red package and my bills would never cross more than 2000 inclusive of all taxes.
I had kept my credit limit of 3000 because of that
I have no idea when they changed it to 12, 600.
On 14th september 2017 i received a message from them that there is a 25000 plus gst charge for a roaming and download of 44mb that i have to immediately pay.
I immediately spoke to them, wrote to them and while on the phone they have just one sentence to say that it is due and should be paid. I wrote them half a dozen times and never a reply.

Meanwhile they cut my mobile line.
And i started getting dozen calls a day with the same story and threat of payment orelse!!!

I kept writing to them and also asking for proof but all they can say is it is billed and that is proof. I said that your computer can make mistakes so recheck it. On one occasion they mentioned to me an account number that was not mine, but next call onwards just denied any knowledge of it. Each time a new person, a new voice, a new name but same story. I said i have replied to it so answer my emails. Eventually their reply or email is also just a threat to pay - orelse!!!

This has been going on for last 4 + months and now they have sent me a legal notice to pay or settle 50% of the amount which they say is 17000+.

This is a pure case of bully and they are calling me 10 times a day. I have agreed to settle it to the extent of the limit 12600 to just get rid of this nuisance although my advocate friend advises me to fight it out.