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Vodafone India Complaints & Reviews

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V
from Patiala, Punjab
Jan 30, 2018
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I recharged my vodafone sim today with rs 60 amount deducted from my online bank account but not added in vodafone balance contact [protected] i recieved a mesage that your transaction cannot be process now but amount is debited please refund my amount in my vodafone talktime as soon as possible my transaction number is onr[protected] give me details regarding this
Feb 1, 2018
Complaint marked as Resolved 
No one resolved my complaint i mailed to vodafone gmail id
Vodafone India customer support has been notified about the posted complaint.
Issue escalated to DoT/TRAI vide DOTEL/E/2018/02306
Worst company
First time i tried vodafone today and query starts before activation
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    G
    from Agra, Uttar Pradesh
    Jan 29, 2018
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    Address: 110010

    Sir, allredy complaint log to customer care executive dated 20/01/2018 .complent no[protected].pl...request all services stops my Vodafone no [protected]. All Reddy paid total billed and unbilled amount.amount paid 1110.00 dated 29/01/2018. thanks from Govind Singh, p11/6 old aps colony, near water tank, Delhi cantt 110010.my alternate number [protected], [protected]
    Vodafone India customer support has been notified about the posted complaint.
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      R
      Rit99
      from Mumbai, Maharashtra
      Jan 29, 2018
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      Address: New Delhi, Delhi, 110088

      Dear Vodafone,
      I was in Airtel postpaid and I was getting unlimited local, STD, roaming unlimited call outgoing, 3000 SMS and 30 GB data in rupees 299.Your executive called me and promise to offer the same in Rupees 245 but I am unable to avail it now.I am feeling cheated kindly resolve my problem please!.Perhaps I was happier in Airtel.he also pressurized me about port, if I will not get any good solutions then I'll go for consumer court.this is very unprofessional behave from Vodafone postpaid.
      Your executive name and number who called me-:
      Amit bhatiya:+[protected]/+[protected]..
      Thanks.
      Ritesh singh
      Vodafone India customer support has been notified about the posted complaint.
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        M
        manisha6991
        from Hyderabad, Telangana
        Jan 29, 2018
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        Address: Hyderabad, Andhra Pradesh, 500081

        This is to complain against Vodafone India, as they have been sending mails and calling my alternate numbers asking to pay bills for the number I no longer possess. I have paid the bills and settled, closed the account with Vodafone in October and they still bother me with improper communication, threatening me that they will send demand notice and sue me.
        Vodafone India customer support has been notified about the posted complaint.
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          M
          Mehedi hossain
          from Bhubaneshwar, Odisha
          Jan 29, 2018
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          Address: Murshidabad, West Bengal, 742202

          Sir mera [protected] number Dec 2017 tak postpaid tha jan2018 me perepaid Kia tha Usme mera 70day ka pack&199ru balance tha Lekin mera sim Chand hogia tha bolke mera phle wala balance &pack nahi Mila nodal officer mera sabkuch deneka wada Kia fir mereko nahi Mila, Voda store vi Gia tha barhampur, Murshidabad Lekin mera solf nahi hoa
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            I
            i_Anshul
            from Delhi, Delhi
            Jan 29, 2018
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            Vodafone sent recover agents on 29 january, 2018 to my home who talked in foul language with my parents. I was not at home and they were forcing my parents to give them the money. I had already filed complaint against the wrong billing with their nodal and appellate office and they are not resolving it and rather sending bouncers to my home threatening my family. Their appellate and nodal offices havn't responded back on my compliant.
            Vodafone India customer support has been notified about the posted complaint.
            The charges compared to Airtel are very expensive. Data is very expensive. More so you have data limit, same inst with other service providers.
            Wrong plan activated against my number [protected]
            1st your executive says 199 plan which includes 500min & 1gb data
            & Now Vodafone send me 350 bill
            I want to know the currect adress of this number . Becouse he calling and messeging to many of my relatives so kindly provide the proper adress of this no.
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              A
              aroraheena.18
              from Delhi, Delhi
              Jan 29, 2018
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              I have made the bill payment of my vodafone number on 15th jan by icici net banking. I have called million of times and dropped number of mails to them. But they are not responding and saying that payment has not been credited to my vodafone number. I have sent them my bank statement and screenshots of the payment made. But they are denying the same things
              Vodafone India customer support has been notified about the posted complaint.
              With out telling about wwe zone, I never activated this pack, and they deducted 90/- rs from my balance.. pl I need my money back
              I had recharged my vodafone no through sbi buddy app for Rs. 20 /- on[protected] on my no. [protected] the TID was [protected] . Account was debited by Rs. 20 /- but no recharge recd. Previous recharge done from SBI buddy app were credited to the mobile number . Kindly see to it that the recharge of rs. 20 gets credited to the no [protected]
              I recharged 459 plan to my friend Vodafone number [protected]. This plan shows unlimited calls for 90 days and 2G data for 91 days but when we called the currency is deducting why?

              Kindly reply to my email I'd [protected]@gmail.com

              Please process immediately

              Best Regards

              M Parvathi
              [protected]
              My internet is very very slow it shows 4G but doesn't work like that. Signal strength is full still the i am facing this issue. Please fix this asap else i will port my number to some other service provider.
              You people are thief.
              I am trying to convert my post paid number to prepaid.. Vodafone guys are telling that I can convert after 4 months only. Today morning I visited store
              Nymber_[protected]
              My number is offline
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                I
                IshankKumar
                from Bengaluru, Karnataka
                Jan 29, 2018
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                Address: Bangalore, Karnataka, 560037

                Hi,

                I have given the complaint regarding the internet issue in the month of november 2017. Till now it's not been resolved and even i am not getting connected to the customer care. I have already informed them through mail and even through call with some other vodafone number. They will just take the complaint and say that it will take 7 working days.

                I don't know what to do and how to get this issue resolved.
                My vodafone number is [protected].
                Vodafone India customer support has been notified about the posted complaint.
                Vodafone has charged extra amount of Rs. 90 against gameszone wwe without any prior intimation. Why they are charging additional amount and adding in the bill without notifying tbe customer. even the customer care no though connected but at the time reaching out to customer care executive, the call is automatically disconnected.
                My mob. no. [protected]. I have moved to the home state to other and trying to get home network sim. but Vodafone blocked port massage not able to send it. please help me it is scam which is not highlighted and we are getting troubled. please help
                Rchrg of MRP Rs 94 on 20/01/18 successful.Tlktime rcvd Rs 2.84, GST Rs 14.34, AccessFee Rs 76.82, New Bal Rs 51.80.TransID ONR[protected]..
                The above msg I got for recharge of 94 rs.They charged access fee rs 76. Rs 2.84 talktime finished the same day.Why they cheat like this.
                I'm unable to send or receive text messages on my Vodafone number. Only calls can be made. Please look into the matter ASAP as I'm unable to make bank transactions.
                From last week i am having issue in network .i have noticed that it only happening to me my friends have also vodafone sim but their network are quite good.
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                  P
                  Parichay Tayal
                  from Delhi, Delhi
                  Jan 29, 2018
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                  Address: 122017
                  Website: vodafone

                  Hi
                  I immediately want to disconnect my current vodafone postpaid connection.
                  I am focusing on a pre-paid connection but not with vodafone anymore.

                  Please help me to accelerate this process online and do the needful.
                  My current connection no is - +91-[protected]
                  Email - [protected]@gmail.com

                  Your executive can reach me out anytime for more clarity.
                  Vodafone India customer support has been notified about the posted complaint.
                  My ex vodafone number is still getting billed inspite of getting confirmation mail. Hope the authorities will find the resolve the problem. If I get any more trouble I will have to move legally.
                  I want to change my mobile no.-[protected] to postpaid fro prepaid.Please help me
                  I am getting sms that if I dont update to 4g my sim will get expire.But am unable to upgrade to 4g, I dont know why. As of now am working in Goa, but my sim is from tamilnadu, I applied for online upgrade, but still it got rejected .Please help me in upgrading to 4g ?
                  My mobile phone get lost today. Please block my SIM no [protected] and [protected] .[protected]
                  name:sunita borade
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                    R
                    Rohit Iyer
                    from Mumbai, Maharashtra
                    Jan 29, 2018
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                    Address: Thane, Maharashtra, 421201

                    Hello, since the last 2 days whenever i try calling, i get the message saying' my calls are barred because there is no service' this is persisting in spite of recharging my account, not once, but twice i have wasted my money. Same applies to messaging, as i am not being able to send any text message either. This is the first time i am facing this problem, kindly look into it. My number is [protected].
                    Vodafone India customer support has been notified about the posted complaint.
                    Sir
                    I recharged vodafone numbers [protected] o[censored]nlimited calling and data for Rs 460 having validity of 84 day but call are not connecting after 5th day of purchasing
                    I reacharge on vodafone app but i have refund on reacharge
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                      V
                      Vs Bhati Anwana
                      from Jaipur, Rajasthan
                      Jan 29, 2018
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                      Address: Jodhpur, Rajasthan, 312001
                      Website: [email protected]

                      Meri sim 3 years purani he meri ko company walo ne apni laparwahi se band kar diya jisse me abhi bhut hi paresan hoon sir/medam agar meri sim 7 day not on to me vodafone company per f i r darj kaeaunga meri sim iss 1sall (Year) me 3 bar band ho chuki he our me vodafone care se on kara rha hoon too karpya karke meri request accept kar le

                      Thank you
                      My sim no.[protected]
                      My name vinod singh bhati
                      Village anwana. Osian
                      Jodhpur
                      Rajsrhan
                      Add aatmja vinod singh anwana anwana anwana osian
                      My on con. No [protected]
                      Vodafone India customer support has been notified about the posted complaint.
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                        K
                        Khushwant Pareek
                        from Jaipur, Rajasthan
                        Jan 28, 2018
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                        Address: 331403

                        I converted my airtel no to vodafone through mnp in late october. After some time airtel stop to work but vodafone's sim never got any network, i went to vodafone's office where they told me that it might be sim card error so get new with same no. So they gave me another sim, but this too doesn't work so what i do, even vodafone's official are not helping me
                        . Khushwant pareek ([protected])
                        Vodafone India customer support has been notified about the posted complaint.
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                          A
                          Anirudha Gh
                          from Kolkata, West Bengal
                          Jan 28, 2018
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                          Today i. E. 28 jan 17 sunday, i went to vodafone barrackpore store chiriamore for paying my and my mrs bill (No [protected], [protected]). I seen store is open for public and all staffs are in uniform. Then i approached one of the staff and asked for services, he said today shop was closed. And in addition manager told today we have a picnic. My questions sir why then shop was closed. Please i have a request me and my wife no make postpaid to prepaid immediately. My no is [protected] name anirudha ghoshal and my mrs name sampa ghoshal having vodafone no [protected]. With regards anirudha ghoshal.
                          Vodafone India customer support has been notified about the posted complaint.
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                            D
                            Debadatta12
                            from Nileshwar, Kerala
                            Jan 28, 2018
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                            Address: 560068

                            Am a postpaid customer in last couple of months .but Vodafone is pretending as 4g network provider in india .but am not able to to see my internet speed beyond 2g.Either give the popper service or stop the service but don t cheat with your trusted customer.you people can contact me with below number.

                            mob-[protected]
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                              T
                              Tushar Prince
                              Jan 28, 2018
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                              Address: New Delhi, Delhi, 110086

                              Dear vodafone,

                              I recharged rs. 458 for my vodafone prepaid mobile ([protected]) on 24.01.2018 at 9:21 pm via my vodafone app and paid the amount using debit card. But the recharge was not processed and i got a message stating "your request to recharge 458 inr cannot be processed at this time. Transaction number is onr[protected]." while rs. 458 was deducted from bank account.

                              Please do the needful to get it corrected or return my money as early as possible as it has already been 4 days and no return has been done.

                              Regards,

                              Tushar prince
                              Delhi
                              Email:[protected]@gmail.com
                              Vodafone India customer support has been notified about the posted complaint.
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                                D
                                Deepak Sebastian
                                from Cherthala, Kerala
                                Jan 28, 2018
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                                Address: Thrissur, Kerala, 680013

                                I port my reliance 4g postpaid to vodafone post reliance stopped their voice services in october-2017. I was using my reliance number since 2006 and is my primary number so i couldn't afford to loose this number and preferred to retain via porting, which was in fact my biggest mistake ever. I chose a plan of rs. 399 with unlimited voice calls. Now within 2 months i have called around 8-9 times to vodafone customer care to register my complaints which was otherwise hardly one or twice in throughout my 12 year stay with reliance communication.
                                Every now and then i receive an sms confirming vas added and rental is added in bills, which even i m not aware of or never opted for. While contacting customer care they apologized and assured to waive off and remove charges. Now situation is too grave that it become my daily routine to check unfilled amount for vas. Its become so inconvenient that i need to call customer care for removing all these vas which otherwise shouldn't be added without customer consent.

                                Just want to add that vodafone can not perish innocent customers to make their sinking company profitable. This is ridiculous and need to be controlled. Any inaction on this piece will force me to go with social media will all available proofs.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  hasnainms
                                  from Hyderabad, Telangana
                                  Jan 28, 2018
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                                  Address: Mumbai City, Maharashtra, 400050

                                  Vodaphone it is once again.
                                  Shocked to be a victim myself.
                                  I am on a 1299 red package and my bills would never cross more than 2000 inclusive of all taxes.
                                  I had kept my credit limit of 3000 because of that
                                  I have no idea when they changed it to 12, 600.
                                  On 14th september 2017 i received a message from them that there is a 25000 plus gst charge for a roaming and download of 44mb that i have to immediately pay.
                                  I immediately spoke to them, wrote to them and while on the phone they have just one sentence to say that it is due and should be paid. I wrote them half a dozen times and never a reply.

                                  Meanwhile they cut my mobile line.
                                  And i started getting dozen calls a day with the same story and threat of payment orelse!!!

                                  I kept writing to them and also asking for proof but all they can say is it is billed and that is proof. I said that your computer can make mistakes so recheck it. On one occasion they mentioned to me an account number that was not mine, but next call onwards just denied any knowledge of it. Each time a new person, a new voice, a new name but same story. I said i have replied to it so answer my emails. Eventually their reply or email is also just a threat to pay - orelse!!!

                                  This has been going on for last 4 + months and now they have sent me a legal notice to pay or settle 50% of the amount which they say is 17000+.

                                  This is a pure case of bully and they are calling me 10 times a day. I have agreed to settle it to the extent of the limit 12600 to just get rid of this nuisance although my advocate friend advises me to fight it out.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    V
                                    Vaibhav Aggarw
                                    from Delhi, Delhi
                                    Jan 28, 2018
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                                    I am very disappointed by the type of services vodafone has started providing. Vodafone can never be lower than this in cheap tactics. I had visited a vodafone store (Alfa commercial belt, greater noida-201310) for transfer of postpaid to prepaid. I have waited foyr 3 hours in the queue and cleared all my remaining bills after which i got a prepaid sim with a assurance of transfer in few hours or days.
                                    When i returned home i got a sms stating that my postpaid plan is changed to some other postpaid plan. What the hell vodafone. Is the the way you deal with your customers and to make money by forcing them to stay in postpaid

                                    Vaibhav aggarwal
                                    [protected]
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      aqsasaliq khan
                                      from Mohali, Punjab
                                      Jan 28, 2018
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                                      Address: Lucknow, Uttar Pradesh, 210001

                                      I aqsa saliq mob no [protected] have changed the state from up to telangana.. Since some couple of days daily new vas services ate activated and no customer support n no refund provided.. I m fed up plz activate dnd and cancel all vas... I cannot contact customer care bcz lot pf money deduction and i have free call which donot work on it... So plz help me out.. Im here for some work not to daily sit and talk to customer care..
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        PCKaranth
                                        from Puducherry, Puducherry
                                        Jan 28, 2018
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                                        Yesterday i was using 3g data. I logged into my vodafone app. I was shocked to see my balance reduced from 88 to 28rs. When i looked into my last 3 deductions. There was some statements for which ₹49 and ₹10 was deduced. I was recommended to port my sim to vodafone by a phonecall from vodafone. I have never seen it with other companies. Really annoying..!
                                        Vodafone India customer support has been notified about the posted complaint.
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