Vodafone India Complaints & Reviews

My number is [protected]. Today vodafone has activated value added service and deducted rs 480 from my balace. They activated game buzz pack, tv all channel pack and sufi zone. When i deactivated game buzz pack they again activated tv all channel pack and deducted rs 150 again from my balance.
When i tried to contact customer care they say press 9 to contact customer care executive, i press 9 and again the same menu is coming back. I am fed up calling them. Very much unprofessionà l approach from vodafone. I need my money back.

The branch manager
Vodafone mobile service ltd.
Alwar (Raj)

We would like to convert our 9 post paid number to pre paid, since its inconvenience for me. So please provide me the procedure to convert the same as soon as possible.

Our phone details:
Name of the card holder: m/s. Koolwal electronics
Phone number : [protected] / [protected] / [protected] / [protected] / [protected] / [protected] / [protected] / [protected] / [protected]
Place of purchase : alwar

Thanks and regards,

Koolwal electronics
(Rajbala gupta)

Dear sir/madam,
Subject: waiver the excessive/illegal charges of rs.332/- for down load (Gp epic epic on 3) and late fee against disconnection mobile no.[protected], invoice no.12iwb[protected], bill perod 15/12/17-14/01/2018

# i have been paid within due date (Due date -02/01/18) the exact bill amount of rs.175.82/- (Out of rs.715.32/- in which of rs.539.50/- is excess bill) dated on 21/12/17 against which invoice no.12iwb[protected] and bill period 15/11/17-14/12/17, against which bill (Service request ref. No.[protected] dt.11/01/18 and 13/01/18) voda fone has been waiver the illegal/excess internet charges of rs.539.50/- dated on 13/01/18, and disconnected the connection so late fee of rs.118/- (Including gst) will be not applicable on the waiver amount of rs.539.50/- but inspite of the same voda fone has been charged late fee in the current bill (Invoice no.12iwb[protected], period 15/12/2017-14/01/2017)

And

I have been using jio internet service/sim card in sim-1 by default, and was used vodafone sim card in sim-2 for voice call by default so there is not possible to down load (Gp epic epic on 3) by vodafone sim, but vodafone further charged of rs.214/- (Including gst) in the current bill (Invoice no.12iwb[protected], period 15/12/2017-14/01/2017) which is completly false like as previous bill invoice no.12iwb[protected] and bill period 15/11/17-14/12/17

Regarding the same i have been mail to vodafone (Service request number: [protected]) dt.18/01/18 but they didn't agreed to waive the same, but i have been suffering mental torture by vodafone in every month, so pls make an arrange to waiver the same (Internet charges of rs.181.28 + late fee of rs.100 + gst 18% = total rs.332/-)

You are requested to pls lookafter the matter and oblige.

Regards

Gopal banerjee (Other mob. No [protected])
Mail id: [protected]@gmail.com

[protected] (Ex vodafone connection)

I had ported my number from airtel to vodafone, i had cleared my previous service provider bill on time despite of that i number has been deactivated by vodafone. I had sent the payment receipt also to vodafone customer care and had visited store will bill as well. Past 8 days i am being harassed by these people. I need to get this resolved and compensated by vodafone. This is unacceptable at all. I have been writting several mails and visiting stores but all in vein.

Mohit sharma
[protected]

I have converted my vodafone number to prepaid from postpaid, the service desk executive at vodafone store, relief road, ahmedabad took cash in advance for the frc, not even gave any receipt for the same and they told the recharge will be credited to your account once the sim get activated (Within 5 days). It's been 10 days after activation but the recharge didn't get credited. Also i am unable to recharge the number by my own.

Evenafter visiting the same store many times for frc they are saying that we did not have enough recharge balance to do your frc

Hi mr. Sunil sold,

This is my vodaphone number [protected].

From this number ([protected]) you guys received my call.

I would like to inform you that without information you guys activated my 399 to 499 plan and also vas services getting activated without my concern.

After calling and sending so many mails i got waver for only vas services and i was getting lot of network issue offen i was getting network problem.

Please understand the simple logic if i am not using 10 gb in 1 month why will i go for 499 plan.

Note: opps manager disconnect my call on 20/1/2018 without giving proper information. Now i will not pay any singel amount.

You gyus say 24/7 but how he has disconnected the call.

I will take a serious action against it.

Thank you
Syed saddam

[protected], on this number from past 4 days money is getting deducted for services that i dont even opt for. I have turned off my flash services, vas and applied for dnd still money is getting deducted even when my data is off. I have called coustomer care 6 times yesterday. The minute i get my money back and new deduction is done from vodafone. I have hardly used my account balance for making calls, rest of it is just getting deducted for some services without my consent. I dont even get a msg alert of balance deduction.
Solve this asap.

Hello my number is [protected]. I recently shifted from airtel to vodafone in december. I was having issues with incoming calls so as advised by mini store i swapped my sim on 13/01/18. since then im unable to receive and send any message from my number. I filed complaint more than 3 times but all they do is give me limit for 72 hrs n assure me 100% that service will start but of no use. They (Vodafone store) are not having any idea why its not being solved either they are not trained enough or simply dont care. All my bank accounts are linked with this number. Im having issues since one week as i get otp of any transaction on this number which im not receiving now.
Thaning you

I can't call and use internet. When i call customer care then it is showing me the network is not regester plz fix this problem. One more big problem is that my many neighborhood friends uses this company sim card but they don't have such problem why i faced it. I had recharged net pack yesterday but it of no use.
Plz help me
Thanks your loving customer.
(Mo):- [protected]
E-mail:- [protected]@gmail.com

As i am using vodafone services from past 6-7 years. I think its time for me to move on from vodafone.

I am having some problem with [protected] bill for nov, 18 to dec, 18 i was using plan @499/- per month from past 2 years. Next bill i have received in which they have charged rs.3936/- for usage. Angryconfused

Later i tried to get this bill adjusted many times via telephonic conversation with vodafone but none of customer care executive helped me out for the same and they barred my services even i am not able to receive the calls on that number ([protected]).

Now they are threatening me that i have to pay whole amount otherwise they will drop the the services for my another postpaid number of vodafone. This is like mental harassment for me. I need the solution because this is really pathetic.

I am no more satisfied with the services of vodafone. I want this bill to be adjusted and let me move to other service provider

Thanks and regards

Chirag singhal

[protected]

I have recharge a no -[protected] and i wanted to recharge my no-
[protected] please revert back in my account or recharge my no with
[protected]. Please do it asap
Transaction date-19/01/2018 time 10.06.17
Transaction amount - 399
Payment gateway tgransaction no-linb[protected]
Bank name-indian bank
Payment gateway success
Mobile recharge done wrongly [protected] instead of [protected].

Swati
My name
[protected]

I want to address a complain of network in my area which I am facing from last two years. Not a single call I get full coverage and its a hard time understanding both side. Even there are many people who complains me that my phone was saying not reachable.

I have raised this complain many times it has never been addressed in this two years.This clearly indicate that how much do you care your customer.

I have been fed up chasing you people and wasted a lot of times to call you and address this concern.

Probably this time it will be my last mail and henceforth I will escalate it my way and find a different channel to make you popular.

My old mobile no [protected] is cancel and not contact but bill amt is generated pls take action that pls cancel that connection and rectify for that problem.vodafone service same problem great all over my friend and relation circle .some person are change network and bill amt is high and no customer care support no response for customer but bill amt will be produced every month with using mobile

My name is ishan bhatt..
[protected].
I am a customer of vodafone from 2011.
Recently i am facing lot of problem..
From december company is robbing me... I had an unlimited plan previously with limited data (So via my knowledge unlimited ment to be unlimited and data was not so they mentioned) i was charged 1600 rupees for sms which later i came to know unlimited have different definition for vodafone.. So i had a talk with some executive.. And he committed me a waver but that never happened. Another executive changed my plan and added a 3000sms (Rs 145 approx) over a call when i required to port out.. And committed me that i will not face this problem again. He suggested me to download vodafone application so that i can keep count of my sms what i did.. And paid all of the bill without waver (So foolish of me/ i thought it was my mistake although it wasn't)..
.
Now i kept the count of my sms i have 3 different plans on my number.
1 - primary plan which have some sms.
2 - sms pack 30 rs which had 300 sms (Activated before 18 dec 2017)
3 - sms pack 145 rs approx which had 3000sms.. (Activated just after my bill date 18 dec 2017).
.
So i have minimum of[protected] sms..
I did approx 2600 messages.. And i am again charged some 450 approx for my sms on 18 jan 2018 plus all the rental charges for sms pack... Why.
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I am not able to understand
.
And i had a count of sms on my application which shows me how many sms i am left with... Which i kept count from the first day...
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So why am i charged again...??
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Or there is some hidden fraud charges what vodafone guys add after targeting their old customers...
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Or the application is a trap??.
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Or the commitments of their teli calling executives are just a joke....
.
I was committed a waver what i didnt got till now..
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Executive promised me that i would not be charged for 145rs plan for 6 months (Which again is a false commitment / coz i am charged for it)
.
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My money doesn't grow on tree..
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And last time i supposed it was my mistake so i paid every dime of their worthless bill.. But not this time.. I m not wrong this time.
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I am charged for sms even i didnt used all sms i had.. I am charged even i have 3 plans of sms...
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I dont know where this company is from and i don't even care.. But this is india. And there are many other networks which r way cheaper than vodafone.. And vodafone being expensive and specially robbing me.. Putting a hole in my pocket.
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I will not pay the extra fraud unreasonable charges...
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And if needed i will change my connection to some another reasonable connection provider.. And file a legal case against the company.. 1000 is not a big amount for me.. I paid 2000 bill in december which i shouldn't had.. Coz i think it was my mistake that i think unlimited is unlimited.. But this time i am not wrong and i am very angry coz vodafone people are robbing me again..
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I want conclusion asap..
Coz time is more valuable than money for me..
.
.
. I want result asap.
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(Vodafone's victim)
Ishan bhatt.

[protected].
I as postpaid user paid double when i was told to pay the monthly payment since no one told me how much exactly to pay.

I was frustrated by quality of services and ported out from vodafone.

I followed up for refund.. They make excuses to eat money.. Ones person said refund cheque came back.. Another said my account is closed cannot create cheque.. Another said it is reaching you in 7 days... Another said it will reach in 10 days...

This all was in a span of 2 weeks.

Ported out in august..
I got cheque in january with wrong details and cheque bounced.

I reached bussnesssupport since with advice their email was given when i reached out yo them they reply they are not correct contact i should visit local vodafone store..

Its a non progressive org it seems instead of giving phone number or email they are sending client to stores for physical appearance... It seems its not an mnc but a shop.

And they have harassed me to the hilt delayed payments i have reasons to believe tbey eat money.. Harass and do not refund but delay harass agonise and make money without following lawful ethics.

Kindly help me with my refund asap.

My phone # [protected]
Name : rajesh motwani
Complaint against : vodafone india

May kindle see the complain regarding unnecessary deduction of balance & misbehavior by call center representative. I am valuable customer of vodafone having cell phone no. [protected].in my vodafone account balance is rs. 58 before 3-5 days now i suddenly check my balance i was shocked that available balance is rs. 28, for the deduction i have contacting customer care representative at 198. My call is attended by mr. Harkesh having employee code/id is 515801. Mr. Harkesh told me that you have open any link in web browser for that rs. 30 had deducted for that. I told mr. Harkesh that in my plan everything is unlimited free for web browsing. But mr. Harkesh talk to me in rudely behavior and told me that the amount is cutting in right manner. He talk to me very bad manner and not listen me properly.

For that i am requesting you to provide me docket number & confirming registration no of my complaint for above cited matter. And refund my balance as soon as possible.

Dear sir,
I have learned from your vodafone coustomer care that you are going to postpaid connection to me. I am to state that i am incapable to bear the cost of postpaid connection for being an unemployed student. So i would request you to kindly cancel my postpaid connection immediately if it is already done or not. Please confirm by email [protected]@gmail.com

My mobile number [protected] visited your franchise at ganganampet, beside asn college, tenali 522201, guntur district, andhra pradesh for adhar linking and duplicate sim card. Adhar linking is government guideline, to be done mandatory with free of cost, where as your said franchise is charging in an unauthorized way to the extent of rs.40/-, which i feel its your responsibility to implement adhar linking for your customers in letter and spirit withourt burdening them. Seek your intervention to resolve the same, failing which i shall be forced to escalate trai

When i going to use my mobile data in my iphone that shows only 4g signal but even cannot open 240p video in youtube... And vodafone is using new tech that they were stolen internet mega bits.. After finished in your data pack (Wrong information ex: when you used 273mb they will send text sms that shows you’ve used 50% of internet pack like wise) must be stolen in your money from in your main balance...
Even if you changes network from vodafone to any other network they will not send that unique numbers from 1900 port response... Cheater vodafone

Sir,
I received subject upc code no. Against my no.[protected] from reliance communication service as they closed their business. I registered the above code to vodafone on 29/11/2017 with aadhaar no and finger print though the valid date of the no was 31/12/2017. Earlier they (Vodafone) told that the reliance service has not released your no. Reliance has closed/stopped their offices at kolkata in the middle of dec, 2017. After that vodafone giving time again and again stating that the matter forwarded for validation to concerned authrority. However, they sent a rep. For activation the number on vodafone post paid for three months and their will convert to pre-paid. I returned him with remarks why not pre-paid. Still the case is pending and they not activating the number. What should i do? Each and every proceedure as per trai has been completed by me. The said was registered in bank, lpg. What should i do?