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Vodafone India Complaints & Reviews

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Last updated May 27, 2024
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Vodafone India reviews & complaints page 378

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S
Shraddha Mhatre
from Mumbai, Maharashtra
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constant calls harassing me for offers even after porting out

I am ex consumer of vodafone. I ported out of their subpar service after 8 yrs. I keep getting calls from them every day despite telling them i am no more with vodafone. This pisses me off.

1. I registered complaint twice.
2. I pinged them on social media platforms, they said they will call never called!
3. I have told every one of their calling agent to remove me from database, are they illterate?
4....
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M
mayankapant
from Jaipur, Rajasthan
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disconnect my number last 15 days

Address:Jaipur, Rajasthan, 302019

I have port my number from reliance to vodaphone. Many calles are received by vodaphone executives about mouth watering offers. After porting and received registration charges they port number. After some days suddenly stop my number without any information. And saying your fi is negative. I have asked their executive even i have another post paid connection also.
Now i have to fill a important govt form and opt will sent on my old...
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S
shefalidshah
from Mumbai, Maharashtra
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related to vodafone bill

Address:400064
Website:[email protected]

I have port my reliance number to vodaphone and that time i have activated rome like home but as i get my first bill, it is without rome like home so its double. So i have paid actual amt as per their details. After that they disconnect my number and told me to pay full amt. As they told me about reverse that amt in 48 hrs but before that they have disconnected my phone. Its disappointing way....
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M
Melvin Francis
from Mumbai, Maharashtra
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no 4g data in my location

Address:Mumbai City, Maharashtra, 400099
Website:www.vodafone.in/home-mumbai?section=consumer

Hi

There is no 4g data in my location. My house is just behind sahar super market - this location is available in google map.
My number -[protected], please be kind enough to help us with a good network. I written so many mail on it but i only get automated mail reply.

They dont even botther to resolve the issue.

I only get automated mails for all my reply.

Regards
Melvin...
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Address:110067

Hello
This is your reference to your notice regarding outstansing of rs. 2268/ on my vodafone no-[protected], which services have already been stoped by your side. I would like to communicate you that before 19/09/2017 my vodafone no-[protected] had monthly rental of rs.299/. By the communication of your customer care executive i requested to change my plan to rs. 349 monthly rental and they assured that they changed my plan to rs.349...
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M
Madhu Kakatkar
from Thiruvananthapuram, Kerala
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wwe zone pack

Date of incident: 9th jan 2018

Description:
90 rs has been deducted from my balance amount towards subscription of wwe zone. I do not understand how can you charge without the consent of your customer. I just receive some random text for special offer and you deduct money.. This is not done.. I want my money to be reversed asap.
Looking forward for your response...
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N
nimesh48
from Vapi, Gujarat
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billing extra charges for last 4 months

Address:396135

Dear sir,
Mera vodafone me pospaid connection he jis me last 4 months se extra charges lag kar aa rahe he har bar call karke cut karvana padta he aur har bar aage se nahi hoga kar ker bola jata he lekin agli bar vapas vahi ho ta he.. To muje is ke liye help ki jaurat he.
Maine har baar call karke solution manga per muje solution nahi diya jata, is baar bhi call kiya to waiting me rakh ke 15 minit tak kuch javab nahi diya, is...
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M
Murtaza Zakir
from Mumbai, Maharashtra
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balance deducted for no reason

Address:Mumbai City, Maharashtra, 400059

Hi,

This is very sad to inform you that my balance is debited for using internet which i did not do. I get a daily credited of 1gb for internet usage out of which i end up using few mbs (Less than even 150mb) everyday. However today, right in the morning, i got messages that my balance is getting deducted, and by the time i could turn off my datapack, my entire balance was wiped off.

I haven't used even 50 mbs...
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S
swapanilm
from Bengaluru, Karnataka
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vodafone company in fraud

Address:Nagpur, Maharashtra, 440027

Pl. Sir my activate my old plan in gv_mg_mv_pm99 reactived in my number
99 rental plan activate in mo. [protected].
Pl. Chek my october bill in 99 rental paln complent. Objection in vodafone company in my plan deactivated also company.

When i was informed by e-mail for activating my [protected] plan. When i was changed in october. But my plan de activated by my company. But i have not been told anything about...
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G
guptaconsultant
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network problem issue so many years but always remain same statement work in progress.

Address:New Delhi, Delhi, 110059

Call barrier service active for so many days as harassment feel on vodafone customer. Many times complaint last 3 years to customer care number or mail but not resolve till time. Always say work in progress or tower work continues. I have uses 8 numbers if not solve. Then, disconnect all numbers as early, i will take legal opinion and trai benefits like call drop charges etc. Please take necessary action.

Exact location: vani...
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S
sonal solanki
from Delhi, Delhi
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recharge amount debited from account but still no is not recharged

Address:Pune, Maharashtra, 40057

Hello team,

I have recharged my prepaid vodafone no online. I received transaction success message at the end. Also received message that amount has been deducted from my account. But after that again received another message in which it was mentioned that
Your request to recharge can not be proceed at this time.
Transaction no is onr[protected]

Can you please check this asap and either recharge...
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R
raj.jadhav1112
from Pune, Maharashtra
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regarding update sim card from 3g to 4g

Address:411015
Website:Vodafone mini store

Sir today i am going to vodafone mini store which is situated at bhosari alandi road near surya hotel. When i was going there and tell them to update my old vodafone sim card from 3g to 4g network they charged me rs 100/- for this. When i told them this is free of cost service they use abused me... They treat me very badly i dont like their service....
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Address:New Delhi, Delhi

Dear sir/mam i am anil yadav my mob no is [protected]. Dear sir this is complain regarding my reliance prepaid number ported into postpaid vodafone number instead of prepaid. Actually sir this incident was happened on 28 november when a call was came from r. P. Enterprises and i agreed with caller that they convert my reliance prepaid number to vodafone prepaid number, but after some days i have received a call from vodafone headquarters for...
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R
Ramya Devi s
from Chennai, Tamil Nadu
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recharge unsuccessful

Website:shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp

On 06/01/2018 i recharge my mobile phone online at https://shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp, i received a notification from my bank saying the amount has been taken from the account, but when moble phone was not recharged and i didn't receive any message or e-mail from vodafone about this. It's more than 48 hours now and i'm still waiting for a reply from vodafone. Please respond as soon as possible....
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S
sinhaleeza
from Delhi, Delhi
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postpaid not activated after 10 days

Address:411057

I had subscribed for this vodafone postpaid number [protected] on 28th december and was assured that the number would be activated within 24 hours. It did activate for a day but then got deactivated due to address verification failure. While purchasing the connection, i had clearly mentioned that i intended to provide my current address proofs for the purpose but i was wrongly assured that the verification will be successful anyhow. Its been...
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Address:New Delhi, Delhi, 110065

Wtf... What a coincidence how it is possible that same happened with me even twice... Initially i thought it is my kids who had done this... But this is an astrologer number and no one interested in this bloody # numbers

"i have been charged 1260 for calls i din't even make to 51717 with duration of 90 mins. I was shocked and first mailed. When i googled this number many people with same problem have posted! Please...
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A
agsd31
from Ahmedabad, Gujarat
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irrelevant balance deduction again

Address:110043

Name: aditya singh
Mobile no.: [protected]
Service provider: vodafone

Dear sir/madam,
I've been facing this problem since a long time. They are deducting my balance without proper reason. I faced this problem in two sim cards. This problem is continuing so many times. And they are not connecting my call to customer service representative.
Balance deduction was ₹49/-, again ₹10/- and ₹10/-...
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S
srilaksmi signs
from Chennai, Tamil Nadu
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how to unblock message service

Address:600014

My vodafone number [protected].
Actually i am changed my number postpaid to prepaid at 2nd jan 2018.
After the prepaid number is activated the message will be blocked from 3rd january 2018.
When i asked customer care they asked me to register in trai. I have sent sms only to my friends. But without giving any alerts they blocked my number. How to unblock?
Please release my sms service as soon as possible....
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T
taret79
from Ahmedabad, Gujarat
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vodafone's lethargic and pathetic service

Address:Mumbai City, Maharashtra, 400703

I have visited vodafone mini store located in vashi-sec-14, navi mumbai to change my address with valid documents but till now this is not done. I have damaged a pair of shoes to roam around the store, is it so complicated. My work could not done because i could not submit the address proof. Why you people take your customers for guaranteed? I was your customers for more than 10 years but enough is enough. You have lost a customer....
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M
Mayur Kankale Patil
from Noida, Uttar Pradesh
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message not sent on 1900

Dear sir,
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to jio... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

1. I suppose to change message...
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