Vodafone India Complaints & Reviews

Dear sir,

Request to pls pls arrange to stop trading sms and calls,
That i hv received on my numbers.
I already requested via call on customer care, sms, online, my vodafone live chat and three time personally visited at your hisar main office.
But problem is still not resolve.
Can u help me???

You can contact me @ jasvir. [protected]@tatacapital.com

I am really pissed of vodafone services, as i am a frequent traveller to uae and takes i roam pack for 28 days. Every time bill comes and they suspend the account and then you have to do multiple follow ups.
This time vodafone has charges 10k instead of 5k for i roam pack and now they have suspended my account after doing multiple follow ups and complain.

I am really pissed of with the services and every time i have to write an inmail to ceo - sunil sood.

Please look in to it as i am escalating to group ceo in uk.

Thanks
Shobhit elhance

After continuous follow-up from sep 2016, still i am not getting any network in my home. Month y month i am payment the bill and following up with vodafone team for network resolution. They confirmed and comitted several times by giving dates of resolution but till date the issue has not been resolved and no person from vodafone team visited my place.

I am ex consumer of vodafone. I ported out of their subpar service after 8 yrs. I keep getting calls from them every day despite telling them i am no more with vodafone. This pisses me off.

1. I registered complaint twice.
2. I pinged them on social media platforms, they said they will call never called!
3. I have told every one of their calling agent to remove me from database, are they illterate?
4. I am hr and i dont have liberty to ignore unknown calls. Vodafone has harrased me over 6 months now and most in last 3 months.
I buy service for communication not for telemarketing!
Stop this mental anguish & harrasement!

I have port my number from reliance to vodaphone. Many calles are received by vodaphone executives about mouth watering offers. After porting and received registration charges they port number. After some days suddenly stop my number without any information. And saying your fi is negative. I have asked their executive even i have another post paid connection also.
Now i have to fill a important govt form and opt will sent on my old number. I was in trouble from past 10 days. All are fraud in vodaphone.

I have port my reliance number to vodaphone and that time i have activated rome like home but as i get my first bill, it is without rome like home so its double. So i have paid actual amt as per their details. After that they disconnect my number and told me to pay full amt. As they told me about reverse that amt in 48 hrs but before that they have disconnected my phone. Its disappointing way.

Hi

There is no 4g data in my location. My house is just behind sahar super market - this location is available in google map.
My number -[protected], please be kind enough to help us with a good network. I written so many mail on it but i only get automated mail reply.

They dont even botther to resolve the issue.

I only get automated mails for all my reply.

Regards
Melvin

Hello
This is your reference to your notice regarding outstansing of rs. 2268/ on my vodafone no-[protected], which services have already been stoped by your side. I would like to communicate you that before 19/09/2017 my vodafone no-[protected] had monthly rental of rs.299/. By the communication of your customer care executive i requested to change my plan to rs. 349 monthly rental and they assured that they changed my plan to rs.349 monthly rental. But without my consent they changed my plan to rs. 399/ monthly rental by themselves by 20/09/2017. I requested him several times to update my monthly rental to rs. 349, which i requested but they did not do so, hold my call and after that cut the phone. After that i also requested your customer care executives to stop the services of my no-[protected]. But they did not bother about it.

I am having voice recording clips of all the conversation i had with your customer care executives. I have attached all this for your reference.
I would also like to state that i did not get data services on the number-[protected], which was committed by your customer care executive.in between they also stop my outgoing call facilities.
Now please stop harrasing me.

Regards
Arun kumar
[protected]/[protected]

Date of incident: 9th jan 2018

Description:
90 rs has been deducted from my balance amount towards subscription of wwe zone. I do not understand how can you charge without the consent of your customer. I just receive some random text for special offer and you deduct money.. This is not done.. I want my money to be reversed asap.
Looking forward for your response

Dear sir,
Mera vodafone me pospaid connection he jis me last 4 months se extra charges lag kar aa rahe he har bar call karke cut karvana padta he aur har bar aage se nahi hoga kar ker bola jata he lekin agli bar vapas vahi ho ta he.. To muje is ke liye help ki jaurat he.
Maine har baar call karke solution manga per muje solution nahi diya jata, is baar bhi call kiya to waiting me rakh ke 15 minit tak kuch javab nahi diya, is liye me bahot pareshan ho gaya hu to muje insaf chahiye.. Mera pura din kharab jata he..

Hi,

This is very sad to inform you that my balance is debited for using internet which i did not do. I get a daily credited of 1gb for internet usage out of which i end up using few mbs (Less than even 150mb) everyday. However today, right in the morning, i got messages that my balance is getting deducted, and by the time i could turn off my datapack, my entire balance was wiped off.

I haven't used even 50 mbs from my daily limit. Moreover, if my daily credit gets over, my internet should stop and my balance should remain as it is.in no way my balance should be deducted.

Please make sure that my balance is credited immediately and my daily internet balance is given to me right away. Else would be forced to move to another provider who are giving better services. Also would not be difficult to spread the fraud done by vodafone through media

Pl. Sir my activate my old plan in gv_mg_mv_pm99 reactived in my number
99 rental plan activate in mo. [protected].
Pl. Chek my october bill in 99 rental paln complent. Objection in vodafone company in my plan deactivated also company.

When i was informed by e-mail for activating my [protected] plan. When i was changed in october. But my plan de activated by my company. But i have not been told anything about it. Also, when i have called the customer in all, i was told that you have done it by e-mail. It was said that. But i had e-mailed about 99 rentals. And frequently your company is making a mistake. So, i understand that your company is a fraud.

Swapnil d. Modak
Nagpur[protected]

जेव्हा मी माझा ८४४६००६२३६ प्लॅन ऍक्टिवेड करण्याकरिता ई-मेल द्वारे कळविले होते. तेव्हा मला ऑक्टोबर मध्ये चेंज करण्यात आले होते. परंतु आपल्या कंपनीद्वारे माझे प्लॅन डी ऍक्टिवेड करण्यात आले आहे. परंतु मला त्याबद्दल काहीही कळविण्यात आले नाही. तसेच मी जेव्हा कस्टमर सारे मध्ये कॉल केला आसता तेव्हा मला सांगण्यात आले कि तुम्ही ई-मेल द्वारे करविले आहे. असे सांगण्यात आले होते. परंतु मी ९९ रेंटल चा बद्दल ई-मेल केलेला होता. आणि वारंवार आपल्या कंपनीद्वारे अशी चूक करण्यात येत असते. म्हणून आपली कंपनी फ्रॉड आहे अशे मी समजतो.

स्वप्नील दि. मोडक
नागपूर. ८८०६९९७८६८

Call barrier service active for so many days as harassment feel on vodafone customer. Many times complaint last 3 years to customer care number or mail but not resolve till time. Always say work in progress or tower work continues. I have uses 8 numbers if not solve. Then, disconnect all numbers as early, i will take legal opinion and trai benefits like call drop charges etc. Please take necessary action.

Exact location: vani vihar, opposite bhatia college, uttam nagar, new delhi-110059

Mobile : [protected]

Hello team,

I have recharged my prepaid vodafone no online. I received transaction success message at the end. Also received message that amount has been deducted from my account. But after that again received another message in which it was mentioned that
Your request to recharge can not be proceed at this time.
Transaction no is onr[protected]

Can you please check this asap and either recharge my no or revert the recharge amount.

Sir today i am going to vodafone mini store which is situated at bhosari alandi road near surya hotel. When i was going there and tell them to update my old vodafone sim card from 3g to 4g network they charged me rs 100/- for this. When i told them this is free of cost service they use abused me... They treat me very badly i dont like their service.

Dear sir/mam i am anil yadav my mob no is [protected]. Dear sir this is complain regarding my reliance prepaid number ported into postpaid vodafone number instead of prepaid. Actually sir this incident was happened on 28 november when a call was came from r. P. Enterprises and i agreed with caller that they convert my reliance prepaid number to vodafone prepaid number, but after some days i have received a call from vodafone headquarters for postpaid number verification then i said to verification executive that i have requested for prepaid connection not for postpaid connection then they suggest me to go on nearest vodafone store and request him to change my postpaid number to prepaid number but when i went to vodafone store mahipalpur then store executives said that now its take three months time for change. Dear sir i really very harrased and i request you to please immediately port my number from postpaid to prepaid.

On 06/01/2018 i recharge my mobile phone online at https://shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp, i received a notification from my bank saying the amount has been taken from the account, but when moble phone was not recharged and i didn't receive any message or e-mail from vodafone about this. It's more than 48 hours now and i'm still waiting for a reply from vodafone. Please respond as soon as possible.

I had subscribed for this vodafone postpaid number [protected] on 28th december and was assured that the number would be activated within 24 hours. It did activate for a day but then got deactivated due to address verification failure. While purchasing the connection, i had clearly mentioned that i intended to provide my current address proofs for the purpose but i was wrongly assured that the verification will be successful anyhow. Its been 10 days now and innumerable number of follow ups but still the mobile is not activated. I had been finally told today that the new address update would take another 7 days, this should have been done 7 days ago. This is a mental harassment and is greatly hampering my day to day activities. My grievance is against the unprofessional behavior of the vodafone staff involved and complete lack of knowledge on their part of the vodafone processes and policies on their end. Staff concerned:
Sunny : [protected]
Binay : [protected]

Wtf... What a coincidence how it is possible that same happened with me even twice... Initially i thought it is my kids who had done this... But this is an astrologer number and no one interested in this bloody # numbers

"i have been charged 1260 for calls i din't even make to 51717 with duration of 90 mins. I was shocked and first mailed. When i googled this number many people with same problem have posted! Please look into this issue vodaphone".

Name: aditya singh
Mobile no.: [protected]
Service provider: vodafone

Dear sir/madam,
I've been facing this problem since a long time. They are deducting my balance without proper reason. I faced this problem in two sim cards. This problem is continuing so many times. And they are not connecting my call to customer service representative.
Balance deduction was ₹49/-, again ₹10/- and ₹10/- now ₹49/- again.

Please view it seriously and i want immediate response for this mail and even through this mail i'm asking you to refund my whole money. This is my second complaint regarding this issue no action taken by vodafone. I have unlimited plan still deduction happens it feels like fraud.
Complaint costumercare number not working that is 198.

... Refund is necessary... And take strict action towards companies policies

Thank you...