Vodafone India Complaints & Reviews

Dear team
[protected]
This is my indian number and ian come to uae for a year. I had been to vt mumbai vodafone gallery to convert my post paid connection to prepaid the agent told me no need to port it as he is giving me a good deal 99 rental i was ok with it and in just 2 days i got a bill of 15000... However i told them i would be paying it by jan as my account is blocked and i am coming to india by jan. The person called me from vodafone [protected] sunil and started abusing me... Being a lady he was just jot listening i told him i would pay the amount...

Request you to be in favour of female critisimsm

Sir, there is no vodafone network in my office. My office staff 10 people all are vodafone customer. And other company network have in office like airtel, idea and jio. And i tried to go to jio but vodafone is not leaving us why please solve my problem. My office situated in 94/100 1 st floor maruti mandir road 1st floor office no 8 5th khumbharwada, mumbai 400004

Good morning sir/madam

This is vishal kumar mishra new customer of vodafone through [protected].

I was customer of tata docomo and because of their slackness i switched it to vodafone because of their better service and privilege.

I got message from vodafone that if i will recharge through vodafon application on my mobile then i will get @ gb data. Then i recharge rs 105/- and nothing got on my number.

Again i saw rs 179 offer on my vodafon application and i dial customer care to ask that if i can convert my main balance to activate that plan and he told yes, for that i recharge 105 to maintain proper balance,

I send a request to recharge that offer.

I got message same time that i got 1 gb of data. And i dial to customer care executive to confirm my service. He told that it will take ten minutes.

I dial some place and i cut my main balance same time i dial to customer care.

Then i saw that you people are so smart and such type persons you have recruit. He told that you will get only data. Then i asked that if you have any recharge of 179 who is having privilege of 1 gb data. He did not have any answet. He told that your call service will start from 1200 hrs mid night.

Still i do not get that privilege of rs 179 recharge.

Vodafone people are not capable to handle customer and i am temporary in vodafone because of their services.

Vodafone india customer care number neither toll free nor paid was not picked by any one. My amount has deducted in them also.

Settle out my problem and credit my deducted amount which i lost in call after service activation.

Regards

Vishal mishra
[protected]
[protected]

Thanks. I would like to share some things about this issue. Before writing complaint here (Complaint consumer), 3 times i did speak to customer care and visited 1 mini vodafone store. But result remain same, they said that "we can not help you, you should have register with trai as tele marketer". But i am not a tele marketer and i did not send any marketing message and i used to send messages to well known friends only. Vodafone is not maintaining good relationship with customer. Last 8 years i have been customer of vodafone. But they did not inform and not giving any warning but suddenly they stopped service. Very very poor...

I tried activating a pack of 450 (An offer) it didn't work, since i had taken a loan i first used a recharge, (I have never recharged this number after getting this sim) after the recharge the offer finally worked... And in another 40 mins (Probably) a lifestyle pack (Of rs. 14) got activated, i'm not even sure why? Or how can you plz explain whats the use of it? (No info was provided)

Sir vodafone company wale jhute prachar kar rahe hai hamare yahan se jila mukhyalaya ki doori sirf 35 kilometre hai lekin hamare yahan 3g ka coverage nahi hai main teen char bar company mein iski complain darj karwa chuka hoon lekin is par koi karyavahi nahi ho rahi hai main chahta hoon agale 48 ghante mein yahan par 3 ji ka tower lage ya phir mujhe mere recharge ke paise wapas de

Dear customer, your voucher for win iphone x 64gb bid deal for rs 29 is mydala361034. Win or get 100% cash back in points. Be the fastest to score points. To play dial *778*1# (Free) and answer 29 ques. Buy more and increase chance to win. Tnc at www.vodafone.in. the voucher is valid till[protected]:59:59. Call at[protected] for any query. Deal powered by mydala.com

I have a vodafone prepaid mobile [protected] in my name meena goswami. I find that couple of days back they have added a caller tune and deducted rs.30/ from me without any request from me. I find that their customer care number do not provide for lodgement of complaint asking for refund. Also the internet sites provided by them do not open and there is no way for asking the refund. The company has made it as difficult as possible to lodge such complaints. This is cheating and fraud.

Also when we get a call from other vodafone nymbers they first propt us to copy the incoming caller tune wasting our precious time and making it possible to mistakenly press a button that will send a request from me for a caller tune and they will deduct money from me immediately. This is devious and unfair means used by vodafone india. Due action must be taken.

I have been cheated with rs. 34940/- through my sbi credit card on 19/12/2017. On that day when i was busy at my work, i got two phone calls from a lady (Mob. No. [protected]) at 15.31 and at 15.34 on my mobile phone. She has made 5 fraudulent transaction of amounting to rs.34, 940/- from my sbi credit card.

Please take necessary steps against the person who is holding the mob. No.

I have been having a vodafone postpaid connection 99625020* for the last 10 years, and am seeing that vas are getting added for the past few months. Every time we call vodafone, they say amount is being reduced, but again bill is inflated. Talking to customer care is of no use as they say my # is block listed but nothing happens after that. Track the complaint #[protected] and reach out to me or i am porting out for sure

I am using voda no [protected]. Recieved bill as on 21-dec-17 having wrong usage charges for internet rs 500. On 18th i was wrongly charged for internet usage. I called customer care many times for this issue but not get a proper respond even called appellate authority no[protected] but call disconnected by executive. Why should pay for the same if i have not used the services.

Sir we are very disappointed with your third party provider from GLOBAL DIRECT code no IS 003, name Mr OMKAR DODEJA who is supposed to be trainee manager and is the associate of vodafone as his I'd card mentions and resides in ulhasnagar.
In November first week he took all the relevant information to port my wife no [protected] docomo to Vodafone. Till date the number is not ported saying that docomo bill is not paid. But the payment has been made to docomo twice by my wife but still further process is not initiated by Mr OMKAR DODEJA. We called him many times saying the same. But he is saying the same story.
I'm sorry to inform you that this type of service from Vodafone rendering no help is not acceptable. And I refused him now to not port my number as im fed up of calling to your Vodafone executive.
Very bad service...

My name is diwakar prasad. I stay in navi mumbai. I have vodafone prepaid account nos. [protected] and [protected]. On both the numbers for the last 15 days, whenever i refill the accounts of some amount, those get deducted immediately the moment i come into the network of vodafone.
I complained about this to their complained number 198 many a times. Sometimes they refund, but most of the time they do not. I have already lost a good sum of money in this way. Even visiting and complaining at the vodafone gallery did not result in proper solution of this problem.
I even formatted the phones two three times in the hope that it could solve the problem. But of no avail. It still is the same as before. The service centres of my android phones [[protected]Gionee f108 po) and [protected] (Micromax canvas 1)].
It seems that the vodafone damn care for its customer.in desperation, i am writing to you to kindly look into the matter.in dire case, i am left with no other choice but to move on to some other service provider with my number portability. But that is not the solution. If i come across the same situation there too, where will i go to then?
Hence, i am of the opinion that this matter must be sorted out at vodafone itself. Moreover, i have been using both the numbers for the last 10 yeas and never in the past i had to face such problem.

I am using my no.[protected] since 10 years for now.This year May, a lady named Soniya called up and ask me to port my no.[before that it was in airtel for past 7years]the proposal was good so I proceeded, few months everything was fine, but later, the foul game started, auto downloading, auto services activation, that too in huge amount.
Now from three months i am suffering, my no.outgoing gets block every second day, I have to call customer care and repeatedly explain the situation again and agin as everytime there is a new guy on call.No one in your company is acceptting mistake, which is on your part.
I mean to say that is this the way your treat your customers, false billing, all fake fraud, giving you bussiness is like developing a cancer, pathetic, you people simply dont care, I will never recomend anyone vodafone, rather word of mouth will be negetive for you guys, evn on social media too.

I am user of vodafone from last couple of years but i am totally shocked that after payment of my old mobile bill and get that account closed on date 28.03.2016 with conformation of your customer care executive for payment of bill of my mobile no. [protected] of rs.1400/- and he say that i will never get any bill in future. Hence i had make payment.
But from last 2 weeks your c. C. E. Again call to pay bill of my closed mobile no. [protected] of rs. 1000 or above.
Also i am totaly shocked that my other mobile no. [protected] whose outgoing calls barred by your customer care executive for non payment of my old no. Bill.
It is not fare to closed all calls whose bill is in credit and not as per rules and regulation of tri.

I had enclosed my account statement herewith of rs.1400/- payment.
Please check your call record what your executive say for bill payment on dt.28.03.2016.

I request you to please do needful and please start outgoing call service of my [protected] mobile no.

Hi,
This is kindly inform we are faceing the problem to my number :[protected]. On 22 nov 2017 already recharge 352 on 56 day but the plane is given to me 28 day only. I have revived one message on 10 march 2017 if you are recharge before 15 march 2017 you have given one year granted plane but it is given to 28 day please resolve as soon as

Regards

I have already requested tariff plan change with service request n0 with the mentioned dates:-

[protected]dec-2017
[protected]dec-2017

After 24 hours i got the message that based on my request we have successfully applied special offer.

But still they haven't activated it yet.

Today 21 - dec-2017 - 2 request no has been logged[protected],[protected]

1 agent says it has been activated
1 agent says it not activate due to some issues.

Again they said to wait for next 24 hours.

They are billing me up with 300 (Approx) which is of no use.

I had converted my mobile phone connection from airtail to vodafone for more than two years or so. I also use another post-paid vodafone connection. I pay more than 2500/- to 5000/- every month which is borne by my office. For the last eight days i was travelling to europe for meetings etc.
I received a call from one baisakhi[protected], who called on behalf of vodafone asking me to pay 2000/- immediatedly which my office deposited very next day by cash at vodafone office, ideal plaza, kolkata. Again the lady called me and asked whether i have paid. I told her yes. She wanted to know whether by cash or cheque. But as i was out of my office, i told her by cheque, because usually my office pays the bills by cheque. But it was paid in cash. Today, again i got call from her when i was in a very important meeting in a different office. I told her that i paid by cash. She asked rudely for the receipt no. Which was in my office. Immediately after that i found my phone has been made one way.
In this context, i would like to state that i have received a bill for rs.-537.85 payable on 2.01.2018. I am surprised to know how could she ask for 2000/- more and even after paying the sum, how dare she disconnect the line.
I seek action on your part otherwise i will go to the comsumers' forum or other appropriate authority for redress.
Awaited your sharp reply.

I did a rechare of 458 in rajasthan vodafone then two days after my 3g network is not connecting and registers i have comlain on vodafone 199 no. And register a complain, they gave me 24 hours and now it is 48 hours and till my problem is not solved by vodafone company, i'm having problem with my data not using it very well my 1 gb data not used properly, what i have to do.

I have been wrongly charged by vodafone for international data usage. I was informed that my credit limit is 3500/- and a bill of 24677.57/- has been generated for the month of september. I had activated my international roaming pack while my visit to singapore and malaysia from 6th sep 2017 to 14th sept 2017. This pack included unlimited calling and data during my stay in singapore and malaysia. While i was cruising from singapore to malaysia i had activated my cruise wifi to avoid any unwanted charges, but inspite of it i have been charged by vodafone for data usage and the unbilled amount was rs 16000/- initially. I was informed that my credit limit was 3500/- but later vodafone disclosed that the credit limit is dynamic for international roaming and this was only informed after a bill of 24677.57/- was generated. Now i am being forced by vodafone to pay the total amount that i have not even used. Could you please help me with the same as i have all the messages sent by vodafone for my international roaming and its credit limit also.
I had registered to vodafone.
My complaint registration no at vodafone
My vodafone no - [protected]
Complaint no[protected]
I am ready to pay the amount for the international roaming activation which was 3500/- and my monthly rental along with the tax applicable. Anything beyond it is not ok.

Name - akshata kamath
Mob no - [protected]
Email id - [protected]@yahoo.in