Vodafone India Complaints & Reviews

I need to change plans for my fathers phone number [protected]
He is suffering from neurological problem and not being able to change his plan. His current plan is talkmore299_b it is required to be changed to some plan which will be within rs100/- and it will be only for talk time and message.
Please provide details to my number [protected].
I am really disgusted with the way vodafone has served, many a times there representatives after giving mail have not responded.
The stores are so crowded that i have to wait for 1 hour to 2 hour for resolving the simple issue.

I got fake call from the unknown mobile no [protected] saturday 5.30pm (16.12.2017) they deducted 20000rs in my sbi creditcard account through vodafone builldesk please block the transaction immediately
Reference no given by sbi
Ref no[protected]rs

Kindly block the transaction immediately. I raised complaint in chennai crime branch commissioner office and i attached the police complaint copy for your reference.
Kindly help with us as soon as possible

I am jacky sirwani i am the previous employee of d son's firm they allowed me number for using and the number is changed on me with there permission of the d son's after six months the vodafone care allowed this no. To d son's without my permission i had use this no. From six months on my name using for banking also so please help me to give that no.

I am having vodafone mobile connection bearing mobile number [protected]. For the billing period 16.11.2017 to 15.12.2017 company has charged rs.224+gst for content downloads under vas. After complaining to the customer care as a gesture they waived off the rs.224+gst and said that i was used vas while browsing internet and clicking popups and ads. But i am sure that in my my browser settings popups blocked and i am not clicked any ads during browsing. But on 17.12.2017 once again they charged rs.99+gst extra for content download under vas, even though i was not browsed any thing in browser except balance checking in vodafone app. This looks like scam by vodafone and they are looting public money like leeches. Customer care told that they are helpless to stop adding these vas. Vodafone app is the main source for spreading these popups. I wonder that even a single message not received for availing any service. Hence concerned may look in to the matter and provide justice to customer.

I recharged my vodafone with 399 and got 1 gb per day offer. It worked for some days then suddenly the internet stopped working. I contacted the customer care they told me that my cellphone is not working. I put in different sims like idea and airtel they work splendidly. Now how can that be a cellphone problem? I contacted the customer care again but then they wont take my call.
I registered an email complaint but still no response. This unscrupulous of these people to not assist customer and say that its customer's fault whereas it is clearly a technical problem on their end. I have already tried changing the apn setting but that doesn't work.
Now this is a good scheme get people to join the network. Get them to recharge high values, then don't provide any service and leave them hanging about.

Firstly, i get a sim from vodafone store amritsar opposite subhash juice bar the employee name vikrant deal me wrong i am here for minimum plan of rs 200 and confirm about it but next day when i check my plan it was of rs 499 i changed it with calling customer care.. Secondly, i want to change from postpaid to prepaid then the person named jatinder from same store deal me wrong ask me to pay the bill and your prepaid sim get activated within 4 hours i pay but the sim which i get is not activated for 2 days then i call customer care they said it was not activated because of a month not completed to get sim.. The employee over here are out of mind i must say they dont know the procedure or they dont want customer to join your network.. I again ask about two person vikrant and jatinder who not deal well.. They deal customer like they are sons of store executive... # #...

Hi,
I have been using my vodafone number for the past 10 years but as we are outside india i was not using my number from last couple of months.

I had used my number last in the second week of october 2017.in december i decided to use the number and i realized that there was no service on my phone.

I immediately called vodafone customer care and told them about the issue.

They told me that the number has been allotted to some corporate user.

I was shocked and asked then how could they do so. He told me that if the number is not active for couple of months it will be recycled.

I then tried calling that number to check who has been allotted with my number. However no one seems to be picking up the call.

I am really disappointed with vodafone for this as they did not bother to intimate me even through mail or sms.

I have all my banks connected to me through my vodafone number. Even my bank statements and other personal information go to that number.

Please help me to get my number back.

Hi,

I settled my vodafone bill for rs. 2500/- against total due of rs. 4700 which vodafone created wrongly. The collection team promised me that they will close all dues and i agreed to paid 2500/- however even after closing the vodafone number permanently. The vodafone collection team is still chasing me and asking that there was no settlement done and i have to pay remaining amount.

This is just a fake commitment done by vodafone collection team. My all comments and call record is held with vodafone customer care but they dont check it and collection team is chasing without checking internal record.

Mobile number was - [protected]
Name - eshant dhingra
Please help.

Thanks
Eshant

Erroneously recharge with amount i. E rs. 176 against mobile no [protected] which was not fulfill the requirement. Thereafter call to customer care for refund some amount. Roll back not possible, this type of answer is real cause of attract to go another network except vodafone network. As a vodafone user must have some roll back policy after also use of offrs. Quick reply should be excepted by customer care on [protected].

Vodafone costumer recharge for 348 offer 56 days call and data free but when i recharge i don't get any benefit and company take no action upon my complaint.. I have proof of the recharge offer and recharge details.. Company costumer executive hold my phone so many time my all work is not done because i don't have net pack and company did not take any action.. Email regarding my complaint soo many time but no action taken by the company

I guess i hv made a crime to port out of vodafone as they are continuously behind me after generating my port out request. Its second time in a month that i m trying the port to another service provider. First time they called me almost everyday to ask the reason, which they are not bothered to solve. Those calls were rrally irritating and harrassing. Their whole purpose is to retain the client by hook or by crook. They cancelled my port request without my consent. Now again i have raised port request and again they hv started calling me from unknown cell numbers.

The vodafone representative on the counter told me that a recharge of rs. 99 was available for the internet usb stick, when i reached home it displayed recharge not done. Taking to the vodafone customer care [protected] was useless as the person on the other end was unaware of the issue and told me you have to go to the said branch. The next day when i visited the vodafone bandra branch the representative was extremely rude and said he couldn't refund that amount and demanded rs 200 more for a recharge.
More than the amount it was the lack of respect and the unapologetic behaviour of your staff which is concerning.
Vodafone bandra please educate your staff so that they speak to customers politely

I have done postpaid to prepaid migration on 15 dec 2017 in okkiyampettai chennai vodafone store (More than 30km traveeld to this store becasue of worst response in kelambakkam mini store).

But i m getting only incoming calls.. Outgoing call is not happening even to 198 also.. If i aski in customer care they are saying go and check in vodafone store...
[protected]

Sir i have ported from realince to vodafone and i am suffering from this decision as i have marked as barred due to adress marked as negative and i told by customer executive that i have to reach their store to continue service but this still not worth and my service of outgoing still stops and told to visit again my number is [protected] which is ported. I have given 2 another no for convience but still i cant receive call for address verification but bill still generate please help me in this regard

So last night on 16th of december of 2017 before midnight i had activated rs 24 super night pack (Validity starts from 1am to 6am) by dialing ussd code *444#, i started using the net on 17th of december after midnight from 1:08 am then after a while my internet connection got disconnected, which made me check my main balance now deducted to zero balance. I called customer care support one of them told me that they have no update on their system regarding the issue and told me to contact them in the morning. This is a very unacceptable service for a person who's been using vodafone service for such a long time. I want my refund for both rs 24 net pack and main balance. My contact no [protected]

Regards,

Hoping for a viable resolution.

I recharged my vodafone card with 448 rs for 84 gb internet (3g/4g/) for 84 days. The internet speeds are very slow (10kbps download/15kbps upload.
I want true 3g speeds or a refund of my money as airtel provides 1mbps both up and down at minimum at the same place.
I tried calling customer care but they said it is not possible to increase the internet speed and said to change sim slots (Which i tried but it made no effect).
I want quick help as it is hurting me economically and educationally.

I had purchased the data card in september and started facing problems related to network and billing from day one. Moreover no one responds properly even after we had approached so many times. I wanted to change plan but still not changed. The network is pathetic with the wifi dongle. I cannot even check my emails and it says its a 4g dongle.

Please cancel the connection immediately.
The data card number is [protected]

Dear sir/madam,

I am corporate postpaid customer of airtel & my mobile number is [protected], a week ago i have got a call from vodafone for porting my number into vodafone, i was agreed but while doing monthly rental confirmation, i was not agreed and i said i do not want to port my number please cancel. Because of they are violating the compliance of bses yamuna. As i am not the employee of bses but they are convincing that once will get call from our verification department please say them i am working in bses, which i have not accepted
I request you to please transfer my number in airtel and activate it as soon as possible
My alternate no is -[protected]

My name is dipu singh, i was using the no [protected] (Vodafone) since 2015, i could not use it because i was in aboard, when i came back it was disconnected from service, i contacted the call center they instructed to submit the document for the same i visited the store with the document but the executive said that the prepaid sim has been deactivated. Pls sir to active my no. [protected] because this no. Use in important place like aadhar car, banks, offices nd document.
Sim is deactivate only 25 days
Thanks
Regards dipu singh alternate mobile : [protected]

Mobile number [protected] has no connection and no activation for all india calls in cheanni. Why? Dated december152017
Fare notice:
I am mark c brown and my vodafone number is.
I will be filing a consumer complaint against vodafone if this connotative problem persists any further, so please resolve all these issues (Asap) as soon as possible. And for god’s sake please re-connect my mobile number so that can at least receive incoming calls and/or the entire benefits that i recharged for. Reply to: [protected]@gmail.com mobile[protected].
Fare notice:
I am mark c. Brown and my vodafone number is. I recharged my mobile phone at the karnataka nanjangud vodafone mini shop branch for some 390+ rupees for their services due on all india calls plus 1 gb data per day, for a duration of some 70-84 days. (Per the vodafone plan). But when i visited chennai on december -15-2017 my phones sim card shut down and would not even register the sim on the chennai vodafone network. Why? I visited the chennai vodafone mini shop located on triplicone high road (Mahalakshmi communications). Note: this vodafone mini store at triplicone high road (Mahalakshmi communications) had 3 employees (2 male and 1 female) yet, they could not even get access to retrieve my own vodafone mobile number, and furthermore refused to link my mobile number with my addhar card number. Yet, furthermore, when i asked to speak to his manager they all refused to do so, and also refused to give me their names and their vodafone mini stores address, so that i may contact their manager to resolve this matter on my one time at a later date. “why are they so scared to revile this basic information”? Do question your employees on their behavior regarding good customer relations. And next please train them well to deal with just such an incident.
And would please update your 189 customer care number to receive complaints direct to a vodafone operator. “just exactly why does this 198 number keep repeating the original menu option when indeed you have ash to speak to a vodafone representative in the first place. I guess it just must be one of your cheep tricks to save money, right.!!!
I will be filing a consumer complaint against vodafone if this connotative problem persists any further, so please resolve all these issues (Asap) as soon as possible. And for god’s sake please re-connect my mobile number so that can at least receive incoming calls and/or the entire benefits that i recharged for. Reply to: [protected]@gmail.com mobile[protected].