Vodafone India Complaints & Reviews

Address: Gurgaon, Haryana, 122002

Vodafone india calls up every day asking me to port to vodafone. Despite my number being a corporate number, i've received over 4 calls a day from vodafone regarding the same. I would want them to delete my number from the database so that i do not get any calls in the future. They have called me from different numbers everyday after i blocked their previous numbers. If this happens again, i'll file a case in the consumer court.

Vodafone India customer support has been notified about the posted complaint.

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Address: Ernakulam, Kerala, 682030

Website: Vodafone.in

I am a vodafone customer for past two years and i wanted to port my number from vodafone postpaid to prepaid. But i could not send any messages to 1900. However i could send message to any number from my mobile.

Is this a cheap trick to withhold their customers?. I like to lodge this as a compliant and my vodafone number is [protected].

I have already raised a compliant with vodafone customer care and i don't believe they will resolve this issue [complaint number :[protected]], and i have suspicious feeling that they will take long time purposefully.

Dec 19, 2017

Complaint marked as Resolved

I got a message from vodafone stating that the issue got resolved, also I checked by sending message to 1900 .

Vodafone India customer support has been notified about the posted complaint.

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M

Munira Begum

from Hyderabad, Telangana

Dec 19, 2017

I have been running around the voda stores since the past 10 days.
These cheap low lives will do anything to delay and NOT PORT your number.
I sent a request and confirmed on 8th Dec. Cleared my bills and paid extra Rs.50 for any outstanding ### that they will claim.
On 14 Dec received a SMS stating it was rejected due to outstanding bill.
Reached out to Voda Chat and got a confirmation stating that the message is wrong and my port request was accepted and I will get a confirmation by 15 Dec.
NOTHING.
LIKE WHAT THE FK?
I went to Voda store again yesterday and they stated I have outstanding bill.
FKING THEY ARE DELAYING IT FOR NO REASON. I THREW ANOTHER Rs.100 and came home.
"
Got a call just now, stating my porting request has been sent because of "network issues" and a ticket has been raised for rectifying the network issues. It will be resolved by 26 Dec.
I DONT FCKING WANT ANYTHING TO BE DONE WITH THIS NETWORK.

These people are absolutely pathetic, money grubbing pigs.

NEVER EVER GO FOR VODAFONE!!!

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Address: Kolkata, West Bengal

Website: [email protected]

Sir,
I have blacklisted vas service 5 month ago, but it is charged in every bill, getting waived off by calling customer care. But this month they charged rs 732, and harassing me to get waived off, they are saying i have intentionally downloaded vas. I have called customer care service, they have registered my complain, but not waiving my money. I have also wrote mail & visited vodafone store, but they denied to waive off putting finger to me. But customer care is accepting the fact that i have blacklisted the service 5 months ago. Every vodafone person is telling that this waiving off is to be done by senior manager but not giving any contact & harrasing me for making payment. I have paid rs 2000 out of rs 2975 bill amount excluding vas amount.
Regards
Shibasish sen

Vodafone India customer support has been notified about the posted complaint.

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Address: Kota, Rajasthan, 324001

Just after login in my vodafone it show only outgoing call but incomming call is not show
Call detail should show incoming, out going call even with miss call
Even our childrens are use this mobile so we can moniter their activity because if they delete their call then we cant see their call history after login form my pc. So their must be a complete call history updated on online account for outgoing ands recived call with detail

Feb 12, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

Vodafone India Customer Care's response Hi,

Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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H

harishasb

from Chennai, Tamil Nadu

Dec 18, 2017

Vodafone staff called me and gave fake assurance for their need.

Now i am asking about that assurance, she avoiding my call.

if i call from some-other number, she picking and giving a bad response.

Also speaking unnecessary words.

This is not fair.

Paid 300 for this.

I got a call from vodafone customer care :[protected]

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Address: 500062

Website: [email protected]

Dear concern,

I have been trying to port my number from vodafone for more than 2 times.[protected] first time,[protected] second time,[protected] but vodafone is not allowing me to do this and harassing me. They changed my plan without my consent their customer care people misguide me i am facing so many problems using vodafone service with adversely affecting my job. I am in real trouble. Kindly help me and save me from vodafone. I trust the policies of my government and have a lot of hope with you kindly helping out

Thanks & regards,
Durgaprasad davu
[protected]
Maii [protected]@gmail.com

Vodafone India customer support has been notified about the posted complaint.

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I had complained about the data speed being very low in my area. The vodafone executives called and reported that the complaint has been resolved.
I did not see any change so raised the complaint again. The executives told that one technician will come and resolve the issue. No one came and i am facing the same problem.
Very worst service from vodafone to a customer who is related to vodafone since 6 years

Vodafone India customer support has been notified about the posted complaint.

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S

SudeshnaC

from Kolkata, West Bengal

Dec 18, 2017

This is to inform you that my mobile number is [protected]. I want to change the address of mine and request Vodafone to update my below mentioned address in your record for future communication.
Sudeshna Chakraborty
7/1, Garfa First Lane, Kolkata 700075

Sudeshna Mitra

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H

HP pavilion

from Lucknow, Uttar Pradesh

Dec 18, 2017

Dear sir/mam: going say my data not work properly and speed is like 2g network but data pack is in 3g and 4g device compitable with 3g so solve this problem too fast

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I need to change plans for my fathers phone number [protected]
He is suffering from neurological problem and not being able to change his plan. His current plan is talkmore299_b it is required to be changed to some plan which will be within rs100/- and it will be only for talk time and message.
Please provide details to my number [protected].
I am really disgusted with the way vodafone has served, many a times there representatives after giving mail have not responded.
The stores are so crowded that i have to wait for 1 hour to 2 hour for resolving the simple issue.

Vodafone India customer support has been notified about the posted complaint.

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Address: 600041

I got fake call from the unknown mobile no [protected] saturday 5.30pm (16.12.2017) they deducted 20000rs in my sbi creditcard account through vodafone builldesk please block the transaction immediately
Reference no given by sbi
Ref no[protected]rs

Kindly block the transaction immediately. I raised complaint in chennai crime branch commissioner office and i attached the police complaint copy for your reference.
Kindly help with us as soon as possible

Vodafone India customer support has been notified about the posted complaint.

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Address: Amravati, Maharashtra, 444603

I am jacky sirwani i am the previous employee of d son's firm they allowed me number for using and the number is changed on me with there permission of the d son's after six months the vodafone care allowed this no. To d son's without my permission i had use this no. From six months on my name using for banking also so please help me to give that no.

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R

Raheja Raheja

from Delhi, Delhi

Dec 18, 2017

Hello Sir/Madam
Please return my Balance Rs 500 /- From my old mobile number [protected]. Please Transfer the money in my new Mobile number [protected].

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Address: New Delhi, Delhi, 110065

I am having vodafone mobile connection bearing mobile number [protected]. For the billing period 16.11.2017 to 15.12.2017 company has charged rs.224+gst for content downloads under vas. After complaining to the customer care as a gesture they waived off the rs.224+gst and said that i was used vas while browsing internet and clicking popups and ads. But i am sure that in my my browser settings popups blocked and i am not clicked any ads during browsing. But on 17.12.2017 once again they charged rs.99+gst extra for content download under vas, even though i was not browsed any thing in browser except balance checking in vodafone app. This looks like scam by vodafone and they are looting public money like leeches. Customer care told that they are helpless to stop adding these vas. Vodafone app is the main source for spreading these popups. I wonder that even a single message not received for availing any service. Hence concerned may look in to the matter and provide justice to customer.

Vodafone India customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411027

I recharged my vodafone with 399 and got 1 gb per day offer. It worked for some days then suddenly the internet stopped working. I contacted the customer care they told me that my cellphone is not working. I put in different sims like idea and airtel they work splendidly. Now how can that be a cellphone problem? I contacted the customer care again but then they wont take my call.
I registered an email complaint but still no response. This unscrupulous of these people to not assist customer and say that its customer's fault whereas it is clearly a technical problem on their end. I have already tried changing the apn setting but that doesn't work.
Now this is a good scheme get people to join the network. Get them to recharge high values, then don't provide any service and leave them hanging about.

Feb 19, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

Vodafone India Customer Care's response Hi,

Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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Address: Amritsar, Punjab, 143001

Website: vodafone store near subhash juice bar amritsar

Firstly, i get a sim from vodafone store amritsar opposite subhash juice bar the employee name vikrant deal me wrong i am here for minimum plan of rs 200 and confirm about it but next day when i check my plan it was of rs 499 i changed it with calling customer care.. Secondly, i want to change from postpaid to prepaid then the person named jatinder from same store deal me wrong ask me to pay the bill and your prepaid sim get activated within 4 hours i pay but the sim which i get is not activated for 2 days then i call customer care they said it was not activated because of a month not completed to get sim.. The employee over here are out of mind i must say they dont know the procedure or they dont want customer to join your network.. I again ask about two person vikrant and jatinder who not deal well.. They deal customer like they are sons of store executive... # #...

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Address: 421201

Hi,
I have been using my vodafone number for the past 10 years but as we are outside india i was not using my number from last couple of months.

I had used my number last in the second week of october 2017.in december i decided to use the number and i realized that there was no service on my phone.

I immediately called vodafone customer care and told them about the issue.

They told me that the number has been allotted to some corporate user.

I was shocked and asked then how could they do so. He told me that if the number is not active for couple of months it will be recycled.

I then tried calling that number to check who has been allotted with my number. However no one seems to be picking up the call.

I am really disappointed with vodafone for this as they did not bother to intimate me even through mail or sms.

I have all my banks connected to me through my vodafone number. Even my bank statements and other personal information go to that number.

Please help me to get my number back.

Vodafone India customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110088

Hi,

I settled my vodafone bill for rs. 2500/- against total due of rs. 4700 which vodafone created wrongly. The collection team promised me that they will close all dues and i agreed to paid 2500/- however even after closing the vodafone number permanently. The vodafone collection team is still chasing me and asking that there was no settlement done and i have to pay remaining amount.

This is just a fake commitment done by vodafone collection team. My all comments and call record is held with vodafone customer care but they dont check it and collection team is chasing without checking internal record.

Mobile number was - [protected]
Name - eshant dhingra
Please help.

Thanks
Eshant

Vodafone India customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal

Erroneously recharge with amount i. E rs. 176 against mobile no [protected] which was not fulfill the requirement. Thereafter call to customer care for refund some amount. Roll back not possible, this type of answer is real cause of attract to go another network except vodafone network. As a vodafone user must have some roll back policy after also use of offrs. Quick reply should be excepted by customer care on [protected].

Mar 15, 2018

Complaint marked as Resolved

I am not following the resolve menu also exists.

Vodafone India customer support has been notified about the posted complaint.

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Address: Ludhiana, Punjab

Vodafone costumer recharge for 348 offer 56 days call and data free but when i recharge i don't get any benefit and company take no action upon my complaint.. I have proof of the recharge offer and recharge details.. Company costumer executive hold my phone so many time my all work is not done because i don't have net pack and company did not take any action.. Email regarding my complaint soo many time but no action taken by the company

Vodafone India customer support has been notified about the posted complaint.

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S

Sada Nandu

from Gudivada, Andhra Pradesh

Dec 18, 2017

I give a request for rental plan for 1 yr.. ..laat 17 days... They are told to me with in 3 days the plan will be update. But still now I don't get plan from your side... I don't know what is going on... Very poor and pathetic Service...

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Address: New Delhi, Delhi, 110075

Website: www.vodafone.in

I guess i hv made a crime to port out of vodafone as they are continuously behind me after generating my port out request. Its second time in a month that i m trying the port to another service provider. First time they called me almost everyday to ask the reason, which they are not bothered to solve. Those calls were rrally irritating and harrassing. Their whole purpose is to retain the client by hook or by crook. They cancelled my port request without my consent. Now again i have raised port request and again they hv started calling me from unknown cell numbers.

Vodafone India customer support has been notified about the posted complaint.

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D

Deepak Bora

from Coimbatore, Tamil Nadu

Dec 18, 2017

1photo is of Offr stated which is not unlimited

2 photo is the msg by vodafone which shows that i got a bal of 0.99 rupees inspite of recharging for a offr of tatktime of 25 rupees for rupees 25.

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PranayRKhare

from Chennai, Tamil Nadu

Dec 18, 2017

I am complainting about Shree Ganesh Televenture Vodafone Mini Store authorised person who are not activated my number from last 15 days, and he is not recieving my phone call he is always massaged me "I am busy call you later" but he never called me and nor recieved my call.
This is not the way to behave with customers

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Address: 400050

The vodafone representative on the counter told me that a recharge of rs. 99 was available for the internet usb stick, when i reached home it displayed recharge not done. Taking to the vodafone customer care [protected] was useless as the person on the other end was unaware of the issue and told me you have to go to the said branch. The next day when i visited the vodafone bandra branch the representative was extremely rude and said he couldn't refund that amount and demanded rs 200 more for a recharge.
More than the amount it was the lack of respect and the unapologetic behaviour of your staff which is concerning.
Vodafone bandra please educate your staff so that they speak to customers politely

Vodafone India customer support has been notified about the posted complaint.

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D

DavidZ

from Lunglei, Mizoram

Dec 18, 2017

Sir, i have recharge my vodafone sim on 6/12/2017 for 28 days validity with 1gb data for everyday and unlimited call, but from past 2 days i have received a message that i have used up my internet pack even before i have use, so can you please help me and solve my problem

Thank you

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D

Dilshad Patel Vatcha

from Mumbai, Maharashtra

Dec 23, 2017

worst treatment from vodaphone..They r just to take money from people in every which way possible.I am tired of getting my post paid to pre paid.and thwy keep asking for money every time I go to the gallery and assure that the connection all b done with e 2-3 days..it's been more then a month and have visited callers more then r times just for this..but still nothing has been done.
Disgusting

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Address: Chennai, Tamil Nadu

I have done postpaid to prepaid migration on 15 dec 2017 in okkiyampettai chennai vodafone store (More than 30km traveeld to this store becasue of worst response in kelambakkam mini store).

But i m getting only incoming calls.. Outgoing call is not happening even to 198 also.. If i aski in customer care they are saying go and check in vodafone store...
[protected]

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Website: www.vodafone.in/home-delhi?section=consumer

Sir i have ported from realince to vodafone and i am suffering from this decision as i have marked as barred due to adress marked as negative and i told by customer executive that i have to reach their store to continue service but this still not worth and my service of outgoing still stops and told to visit again my number is [protected] which is ported. I have given 2 another no for convience but still i cant receive call for address verification but bill still generate please help me in this regard

Mar 4, 2018

Complaint marked as Resolved

helped and thank u for it

Vodafone India customer support has been notified about the posted complaint.

Vodafone India Complaints & Reviews

File a complaint to Vodafone India

Vodafone India reviews & complaints page 388

excessive telecalling

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unable to send port message

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value added service

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regarding incoming call

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vodafone not porting my number using unethical practices

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regarding data speed complaint

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change of plan

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sbi credit card

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sim number allowed to other

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abrupt billing and adding vas without my consent

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internet not working

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employee don't deal well they misbehave with customer

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vodafone number allocated to corporate user without intimation

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my vodafone bill

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roll back of recharge amount

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complaint over benefit offer

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cancellation of my port request without my consent

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data package and rude behaviour of vodafone staff at bandra

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prepaid number outgoing not possible

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address verification not done

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