Vodafone India Complaints & Reviews

Indeed to cancel the vodafone postpaid connection. The number is [protected].
Reason: bill charge is getting way too high than the plan. I[censored] require more money tell me.. I can give u granted but don't fool us.. Unbelievable service.. Need to cancel it now.. If one more bill comes to me... I will take this to next level... Coz i know my rights.. I mean legal rights.

Dear sir,
Subject: payment issue-my mobile no-[protected]

I am a retired general manager from ongc and is 67 years of age.
I am a corporate user of mobile phone since a very long time, may be from 1994.
My payment track record has always been on time.
I had activated my mobile phone on international roaming on 05.10.2017.
While in canada within 10 days the bill shot up to approximately
Rs.12000/-. It showed a data usage of which i was not aware.
I requested to stop data services to my phone.
There after incoming calls have been kept active.
When on return i went to thakur village office, on 5th dec roaming was
Discontinued.
Despite my bill is rising. Now rs.15281/-.
Your call center &thakur village office listened to my plea and agony.
They recommended waiver of rs.9706/- as i was not aware of the usage.
Still the issue is not resolved and i am not able to use the phone
Over one month.
Please resolve the issue by waiving off rs.9706/-
Rest i shall pay asap
I ssek your intervention and requst the waiver of rs.9706/- as a special case.
I am your genuine customer. Issue is pending for long.
Thanks & regards.
Ranjit lahiry

I have recharged my mobile number [protected] with 196 rupess after seeing 196 plan on vodafone official site but i dod not get the befit written on vodafone offical site this is site link
https://shop.vodafone.in/shop/prepaid/special-offers.jsp?Type=Unlimited&utm_sour...⇄

That was totally fraud if vodafone site gove wrong information then what can we expect give my balance refund or i will port my 4 numbers to othe operator i donot want a fraud service provider

The vodafone support team characteristics:

Poor service & support.
Expertise in false commitments.
Call avoidance & intentionally disconnecting the call.
Not letting port out.
Lack of resolution.
Arrogant executives, floor support, team lead & managers like ajay rastogi.

I've informed that there will be a call back regarding my complaint & issue. Its already been more than 2 months & still there is no update on issue. Had a word with a manager ajay rastogi who still need to learn the word manage, tried to transfer the call bcoz he doesn't have any resolution but the lady at retention team team intentionally disconnected the call.
Don't know whom to contact in this situation. Kindly suggest if there is any way out.

Hi sir madam, i have made a port request on 14th nov'17 with the port no : va182641. Late on 15th nov i got a call from vodafone office to check what was the issue for port. I have confirmed that the network problem & tariff to the executive, later he assured that it will be resolved in a day time. After this i was waiting for the port to be done but it was not happened, when i have checked with the vodafone they confirm that, it was rejected due to backend team confirmed that to do.
Again i got a call from vodafone to inform me that i will get a 90rs waiver, for the same i said ok.
Later i got a bill of -37/-rs on dec 1st, immediately i have sent a request for port & paid another 50/-rs, total of 87/-rs with the port no va236274.
Again i have called on 11th dec to vodafone & came to know that again the port has been rejected due to insufficient balance, and explained me that they have taken the 90rs waiver back because i have kept the port request again. Also i spoke to ms. Revathi and she was very rude with me and kept my call on hold. So i have register the complaint in vodafone against her[protected].
Again i spoke to ms. Shirisha and she said she will try the best to activate the post & give the complaint no[protected].

I am prepaid customer of vodafone (Up west) switched from air tel. I paid subscription up to 08.11.2017 and recharge again on 09.11.17 at 12.05 am,. For 84 days and paid rs. 509/-
My balance has been reduced by rs. 17 for using internet at 12.15 am, while i was eligible from 12.05 am as per plan.
It is cheating with customer by reducing balance of customer.
Intervention is requested.
Necessary action should be taken against vodafone company.

I used to hold a vodafone number for more than 15 years. Last year when i went abroad, i was billed wrongly for internet usage of amount rs 14000 and other charges of rs 4000 totalling rs 18000. I paid the legitimate charges of rs 5000 which was over my normal bill amount. Then a person called rohit bhorawat was in touch with me in may 2017 and he agreed that the charges were incorrect since it was not justified. He confirmed to waive rs 9000 and asked me to pay rs 4000 as the bill amount which i refused since the charges to me were incorrect. I told him that i hold a relation with vodafone for more than 15 yrs. I have paid bigger bills which were legitimate and where used. I have emails to support my case.

Now, i am being harassed by some persons claiming to be from vodafone legal team

This person by the name of rohan naik [protected] claims to be from the vodafone legal team called me on friday evening (December 9, 2017) stating that there are summons in my name which i have not taken and since i am out of station, cops will come to my house and arrest me. He told me to immediately pay rs 13000 or else i will have to pay rs 26000 subsequently.

Then a person by the name of prashant patil [protected] also called up claiming to be from the malad police station and told me that as soon as he receives the order, he will come to arrest me. He told me to speak to rohan naik in the meanwhile if i have to avoid arrest.

Again after the call from prashant in the evening rohan started calling to harass me.

I told my husband about it who spoke to rohan who claims to be from vodafone legal team and prashant who claims to be a cop from malad police station.

On my husband going to verify this claim from malad police station, he found that there is no person by the name of prashant patil there. When the cops called prashant, he says its a wrong number.

My husband has sufficient proof of the conversations and both rohan and prashant are avoiding his calls

This incident has given me considerable amount of stress and i cannot focus on my treatment.

Is this the way how your staff deal with customers by harassing them? I need an immediate revert on this failing which, i will file a consumer case against vodafone and all the concerned in the matter since i am way too stressed to focus on my health again.

Regards,

Good morning,
My name is gopal awasthi.
I lost my mobile somewhere in delhi..
Please block my son [protected].
And if you block my mobile too imei are
Sim 1- [protected]
Sim2- [protected]
Model - coolpad 3600i purchased from amazon india at 7.10.2017
Alternate phone - [protected]

Thank you

I have done individual recharge of rs 15 and 25. Both the time i did not receive any recharge but gst and access fees are deducted.in rs 25 recharge, gst 3.81 & access fee 19.94 is deducted and talktime rec'd is shown 1.25 but i didn't receive even rs 1.25, and why this much access fee is charged? In rupees 15 recharge, gst 2.29 and access fee 5.80 are deducted and talktime rec'd is shown 6.91 but i didn't receive even rs 6.91. Please help me as soon as possible

On Dec 2, got message from you that STAR-STRUCK is activated and Rs 3 is deducted for SAME

Did i REQUEST you FOR any such activation?
Charged since 2 Dec to till date, unless i deactivated it.

If the money deducted from my account is not deposited, i will sue your representative who activated this...under RTI /consumer forum...
If requested for any such activation, let me know.

We are using vodafone services past 6 years. We are using totally 14 vodafone numbers.in november7 th 2017 we had applied for porting but they had rejected with reason that authorization signature mismatched. Then again we have applied on 30 th november and we had paid the bill amount with excess amount of rs 300 on every number but again rejected with reason that outstanding amount is due. We are not satisfied with the way of services provided by vodafone. Regarding this issues we had called up to [protected] (Mr. Eswar) and [protected] (Mr. Ramprasad) but we did’t got any response to us. Please rectify the issue as soon as possible.

Hi team i am unable to send message to 1900 number to port my number.
I tried calling customer care only to be hung up twice after keeping me on hold for 5 minutes
The colleague on the other end of the phone was dumbstruck with my query
Only to tell me there is no supervisor available on the floor.

I was ok that's a good management.

Please help at the earliest

Regards,
Unhappy zoozoo

I have recharged my mobile 25 rs and received balance is 0.01 gst is 3.81 access fee rs 21.18. This is not done man for what purpose i have recharged my mobile and your deducting all talktime. Gst is ok i know but what about this stupid taxes in the name of access fee. If this is the thing that is gonna happen then why i m recharging my account and why am i staying on this so called vodafone network. This is urgent and i want my money back as talktime. I hope vodafone is one of the best telecom and will reply me as early as possible

Dear sir my vodafone number is [protected]. There was rs 439 in my prepaid account (That was returned by vodafone after conversion from postpaid to prepaid security depoist) which has been debited without my consent for using 100 mb data as per their record. As per my record, taken screenshot of voda mobile app, no data was used. They didn't intimate about tarrif and took my consent, when they stopped voice facilit on less balance, company should have intimated me about the tarrif then only they should deduct. Please help me

Name: nibir pradhan
Mob no: [protected]
Today on 10 december 10, 2017, there was a call from 121 giving an offer recharge for rs 448 for 84 days free unlimited calls+ 84 gb data. But after recharging it was not applicable for my number. I have been using this number for almost 12 years. I am very disappointed and want your company to reconsider it and solve this issues urgently.

A request for migration of [protected] from postpaid to prepaid was submitted to vodafone store situated at south ex, new delhi on[protected] at about 4:30 pm to their associate neha. Migration yet to take affect even after several followup since[protected].

What's the maximum time limit prescribed by trai to affect such migration? And if vodafone has not complied to time frame appropriate action should be taken against them.

Dear sir,
My mobile number: [protected]
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 100 time...
By speaking to customer care for solution... They keep giving non sense / irrilavent solutions: - br...

On[protected] i was visited at vodafone store on jail road, hari nagar, new delhi. To convert my prepaid number [protected], there a guy pradeep attended me & explained a plan of 499 & take it my request for the same. There i paid amount of rs250/- as security to pradeep, he told me that my number will be convereted to postpaid within 4 hrs.
Unfortunately my number was not converted till[protected] then i visited to same store on[protected] then they deny to convert my number or to refund my money.

Thanks
Ankit kapoor
[protected]

Sir mujeh apney number ki call details chaiye us par kise galat aadmi ka call aata hai jo humai dhumka ta hai or gandi gandi galiya deta hai jis se ghar mai bahut problems aati hai sir please help me or woh kehta hai ki koi bhi mera kuch nahi kar sakta sir ghar ka phone ladies loge recive karti hai jis se unko takleef hoti hai sir need me help please

I had postpaid no, but i delay to pay bill, due to financial problem. Finally i have a call from vodafone customer care for settlement of rs 800. I had given cheque to vodafone executive on 27/11/2017 with the sum of rs 800 cross cheque dateted 8/12/2017 cheque no g02342 i have receipt no 1969966, but i got again call from vodafone customer care on 8/12/2017 her name is disha shah contact no [protected] she is taking rubbishly with me and abusing me i request you to take action againt her due to missbrhaviour if you not taking action against her i will not pay bill amount.