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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 391

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S
sanjayforge
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

portability sim card not received on time

Address:Thane, Maharashtra

We had corporate plan of airtel which we opted to port out and took the connection of vodafone and all papers were submitted along with port out request and all pending bills were paid of airtel as vodafone team asked. Vodafone had promised to hand over sim card 5 days prior which of porting out and all our phone were deactivated even before receiving the simcard and we were handicapped for entire day hence we need stern action to be taken...
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S
Sweta sethi
from Samastipur, Bihar
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hacking my choice no from reliance after reliance service stopped-reg

My reliance choice no [protected] is not working since 3rd november and even the portability in any other mobile company is not accepted. Even after a lot of writing i could come out of this problem. On suggestion from a retailer i tried to recharge my no through all companies and to my surprise my no is getting recharged undress vodafone which made me stunned. Is it hacking the no?? Or transfer of my no to some other person as i had paid...
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A
Ashok Nanumala
from Siddipet, Telangana
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porting request not processed

Dear sir,

Am ashok nanumala
Mobile no: [protected],
Net work: vodafone

I am requesting to port the other net work,
And i have many calls from vodafone care but am not agree so company was generating two times bill after talking with customer care, porting request code is va227989 dated on 27.1.2017. Please accept and release my vodafone network...
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F
fawazchss
from Delhi, Delhi
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recharge

I have got a message on my phone number [protected] from vodafone saying that, if you recharge with 401rsyou will get unlimited calls +1gb 3g/4gdata for 70 days even in "roaming" on 07/12/2017.
Since my sim belongs to kerala state and i am living in pune i have done the recharge but i am not getting the unlimited call service as it is mentioned in the message even in "roaming". Whenever i make calls they are deducting from my main...
+2 photos
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M
Muruphysio
from Kollam, Kerala
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deactivate my vodafone postpaid sim

Address:600082

Hi,
This is murugan my Vodafone postpaid Chennai sim need to deactivate urgently. Had lost sim number is [protected]. Pls help me out by deactivate this number. I tried A lot to deactivate from my side its not working. Pls help me out to deactivate this sim card. Hopefully u will take benefits by doing this. Thanking you....
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A
Atikna Mathur
from Ingraj Bazar, West Bengal
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no response from customer care

A man frauded my mother claiming himself to be the sbi manager and performed an unthorised transaction of rs. 19990 from her account to mpesa wallet on 10-11-17 after 16:00 hrs, ist.
Inspite of mailing the customer support of vodafone for over 10 times, got no response from them.
Please, look this issue on priority.
Suggest, whom can we seek help from....
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Address:500081

Hi,

I don't believe how Vodafone doing this kind of things, without sending any international SMS, they were charging for that. In my bill, it showing that I sent international SMS on this no (#[protected]. But I am confident that I didn't send any international SMS and I also crossed check my mobile also. In my mobile, i didn't find any SMS sent on that no.

On this issue, I discussed with Vodafone customer...
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M
manuganu
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deduction without information

Address:Adilabad, Andhra Pradesh, maps
Website:wwe zone service

Respected sir/madam,
90rs were deducted from our mobile without any information in the name wwe zone service. When i checked the messages inthe inbox i found rs90 were deducted. So i request you to help us by returning our money back. Please do it as fast as possible they are very precious to us
Thankyou sir/madam
Yours faithfully,
Manuganu....
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R
rina sinha
from Mumbai, Maharashtra
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5 times debit of rs.32/- in my mobile 9920776505

Address:Mumbai City, Maharashtra, 400614

Madam/sir,
I accepting the link available at my vodafone sim for the offer 30p per minute for 56 days by charging rs.32 and got 5 times debit and my balance in negative i. E. Dr. Rs.113/-. I contacted over phone with service centre from that date i. E. 01/11/2017 and ensured by them that your problem would be resolved shortly. But lastly i went to service centre at vashi which is situated near rly station vashi and my problem heard...
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Address:641664
Website:nil

I am using vodafone postpaid last 10 months they activate vas then called to customer care to deactivate vas and they no service in account .but amount will increasing and icalled every day same answer only repeat no step can be taken for that but bill amt will generated for this readon i can not paid bill they put illegal against me after manager called me they pay 1000 rs i pay that amout after they call pay 2674 rs i said why ipay this...
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A
arun bp arun bp
from Kolkata, West Bengal
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loss of sim

Address:411018

Respected sir,

I have lost my nokia mobile phone and vodafone sim card. My mobile number is [protected]. My mobile got lost when i was in train traveling from kerala to pune on 05th of this month. Please block my mobile number. I will submit my photograph and id proof in nearst vodafone hub tomorrow.

Faithfully

Arun b poduval
C1, 2nd floor,
Gagangiri apartment, dalvi nagar, pune...
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S
Sandy888
from Bhubaneshwar, Odisha
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executive and service related

Address:422008

Worst service given to customer by vodafone executives of vodafone care center... Which is situated in trimurti pavan nagar road, cidco, new nasik, 422008.
The employees name mehul who is not treat to customer helpfully... He has not sense about talking.. And every time there is a problem for system.. Very slow process of work... Customer face lots of problem and executive don't helps much.. He never think about customer age....
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A
Arabinda Parial
from Ingraj Bazar, West Bengal
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data pack not recharged as advertised.

I received a sms saying if i charge with rs. 29 before 7th dec i would be getting a data pack of 500 mb. I did the recharge on 6th dec, but i received only 150 mb as per regular package. When will be the rest of 350 mb be added to my data pack.

Sms received
Keep enjoying your supernet offer at discounted price of rs.29 and get 500mb 3g/4g internet with 28 days validity. Recharge before 07/12/2017- vodafone
br...
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J
johnsaini
from Batala, Punjab
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poor service

Address:Chandigarh, Punjab, 160002
Website:vodafone custome care

I did recharge of 509 rupees on as per your prepaid plan 84 days free calling & 4g/3g per day, but i received message of 2g service. So i called customer care about this fraud and reply back to company with message received from company. But still i didn't receive single call from company to correct my plan, so now please take this complaint seriously other wise there are many different ways to compensate for this lose.

Name...
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A
Abhishek H S
from Bengaluru, Karnataka
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your customer executive vulgar talk

Address:560102

As per the notice i had received from vodafone.. They had requested me to contact a person called biswanath whose contact number is ‭[protected]‬.. Upon calling he is using vulgar language and abusing me.. I have lodged a complaint against vodafone and will make sure min of 20 vodafone numbers related to my family and friends are ported by the next bill cycle...
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Address:Pune, Maharashtra, 411057

My local outgoing calls are being charged 3 times the usual charges since few months without any notice. On contacting, customer executive registered complaint and said extra cut balance will be refunded in 24 hours and in future normal call rate will be applied. I didn't receive any balance, called them again and they said it will be processed in 48 hours.
It has been 5 days already and i did not receive any amount back. They did...
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S
Sumant Naik
from Mumbai, Maharashtra
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misbilling on international roaming

Address:Mumbai City, Maharashtra, 400033

Had activated a i_roam international pack for 10 days after payment of fees for roaming in israel which was fees was received & acknowledged by the company. Inspite of information carried on the company website listing israel as one of the countries, the customer service representatives denied the same & applied standard roaming charges.
Bill for november 2017 in dispute remains unpaid....
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J
jain.lucky
from Delhi, Delhi
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harassment done you customer

Address:110052

Dear sir this is a complaint regarding vodafone bill amount rs 426/- on [protected] for which your company already waived the amount and your resprenstive call us but now your company is again harrassing us for the same amount which we have already paid and file a case against us for the same amount which is already waived by your resprenstive. So i want you to look in to matter and stop harrassing your customer like this....
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G
Ghanshyam Thumar
from Ahmedabad, Gujarat
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high call rate

Address:Ahmedabad, Gujarat, 380024

When i saw my call rate charge it's automatically increase 1 to 1.32 without any attention to me. For this issue i called customer care in gujarat and first time pickup called by "manshi" and i asked my call rate to her and told me your rate charge is 1:00 rs and i asked to her what will be charge for 0:00:48, she told me 1:00rs so i asked to her please check in your system and she checked her system and charge was 1.0560 so i raised issue...
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O
Owaiskhan
from Mumbai, Maharashtra
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no customer care n cheating with customer

Address:Pauri Garhwal, Uttarakhand, 190011

Dear sir /madam,

I'm using vodafone postpaid no. Bearing no. [protected] since last 4years and every time i complaint about any of the service they always hesitate to provide end to end resolution.
In recent times i have changed my rental plan to 349 rental month in which i was offered free income, outgoing to any network n std free calling and free sms n also from 2g internet services but unfortunately when i receive...
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