Vodafone India Complaints & Reviews

I have already activated international roaming pack on my vodafone no. - [protected] before coming to myanmar i. E. Before 2nd december
But still network not available here in yangon, myanmar
I have already done all the possible things from my side like by going into sim toolkit option and chose roaming and reinserting sim in other handset and switch on switch off also the handset but network is not coming
Please help asap as already i am checking with this issue and yet not find any resolution
Call me at +95-[protected] if required

Hello,
This is my phone number [protected] issued on my name surinder pal singh.
I didn't received any notification or text message regarding discontinuation of my vodafone number. I have called the customer care but they refused to activate my number [protected]. And they have blocked my number without any reason before 90 days. I can't loose it so, kindly reinstate my number because it's already been circulated to all my contacts.
I appreciate your time and hope to hear soon from you alternately i can be reached at [protected].
Regards
Surinderpal singh

Each care executive is receiving the problem info..
And providing a time period of 4hrs, 12hrs, 24hrs... For the problem tobe solved... Some are disconnecting the call and blocking my number.. For not to be get connected to executive people..
From past 15 days.. I had 5 calls to vodafone care..in this 4 person took whole info at times and provided time period for the amount to be credited...
Yet it's not been solved.. Instead they are blocking my number.. And each person is letting hang on call for more than 25 minutes each time...

I have a vodafone prepaid number from karnataka circle.
I had a balance of rs. 331/- till this morning in my vodafone prepaid account. Without making or receiving any calls, it reduced to -64/- (Negative balance - don't know how that is possible).

When i wanted to complain to vodafone by calling their customer care, i was made to call their std number as i was on roaming. There also i was kept on hold for several minutes before the line got disconnected. They are cheat!

I am really helpless

I am a vodafone user since last 8 years, now m not able to send port 1900 msg, everytime it shows sending failed,, kindly solve the issue,
I called several times to customer care and they told me to wait since last 1 month..
R u making fool to your customers... Even port services are not working...
My number is [protected]
Kindly solve this issue on urgent basis... Thanks & regards
Manoj kumar

I have recharged rs.199 to my mother number [protected] on 01.12.2017 reference number-IGACLVPBA1. Still, recharge has not been happened. Kindly let me know the status of my recharge at the earliest. Kindly reply me at the earliest...regards, p.kannadasan.[protected].[protected]@gmail.com; [protected]@yahoo.co.in; [protected]@gmail.com.

Hi i brought vodafone no. Which is cheated by taking money i'm not able to call ivr or mail response i had complained but there is no response i'm facing huge loss boz of these people the network i'm getting in my phone is 2/3/4g which change every second there is no proper support i'm complaining these to take huge action and lost my money and time. [protected] this is my vodafone no.

Caller tune automatically activated press without any keyword. This is absolutely fraud with customers. Vodafone provide very poor service. And anyone not interested take a follow up. Till date 8 time caller tune activated. Executive told it's your fault. You have copy caller tune with press *9. But i'm dam sure i'm now press any key before call not getting connected. And back end team told it's our system issue when i have generate port in code. I have also 4 to 5 number available for proofs. Those who declare vodafone is fraud. They have also without concent caller tune has activated. Not interested with vodafone. Now i got charges in last bill.

I had purchased a postpaid no [protected] from vodafone store, pantnagar, uttarakhand on 12 august 2017 and terminate this number after 1 week due to extremely poor quality of service (Very very slow internet speed on 4g connection, call drops, and extremely poor quality of voice). I had terminated my connection through mr. Saurabh mishra (Vodafone reprentative at vodafone store, pantnagar, uttarakhand) and he said "ok your connection terminated". After one month i received a mail regarding bill for terminated number then i called mr. Saurabh mishra and told him about the bill, he said "no need to worry your connection is terminated you will receive bills till 3 months. Don't worry no need to pay. These bills are system genereted."
After three months vodafone representatives started to call me for pending bills. I was replied many times to them that "i have terminated my number and i am not using this no." and trying to contact mr. Saurabh mishra but he was not receiving my calls. When going to vodafone store, pantnagar, uttarakhand many times every time the store was found close.

Now on 24 november 2017 i got a mail from vodafone about demand letter i am copying mail below.

Reference: vodafone no.[protected] and account id no.[protected]

Sir/madam,

We state that we are currently engaged in the business of providing unified access services to its customers throughout uttar pradesh (West) and uttarakhand.

We state that you had approached and requested us to provide you our cellular mobile phone facility. Relying upon your representation and assurance, we provided the said facility to you, with the clear understanding that you shall pay the bills on or before the due date. We state that you have availed the facility but, in breach of the aforesaid representation and promises made by you, you have failed and neglected to pay the amount of rs. 938.44 which is due and payable.

We state that in spite of our repeated reminder and request to pay the aforesaid amount, you have failed and neglected to pay the said amount till date. We state that from the aforesaid, it is apparent that you have intentionally and deliberately not paid the said amount for the facility used by you. We state that as on 16/11/2017 a sum of rs938.44 is due and payable by you.

We state that believing your representations to be true, we acted upon in good faith and entrusted upon you with our cellular mobile phone facility, which you put into extensive use and accumulated huge amount.

In the circumstances, we hereby call upon you to pay the sum of rs938.44. Together with accrued interest thereon @ 18% p. A. From the respective due date till the full & final payment, within 7 days from the date of receipt of this notice, failing which we shall be constrained to initiate civil and/or criminal proceedings against you, entirely at your risk as to cost and consequences, which please note.

We state that without prejudice to our rights, if you are willing to make the aforesaid payment, within the stipulated time, you are requested to contact on [protected] between 10 am to 5 pm or e-mail payment. [protected]@vodafone.com

You can also make the online payment by visiting https://www.billdesk.com/pgidsk/pgmerc/vodafone/VODAFONE_details.jsp

Yours truly,

For vodafone mobile service limited

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I bought a rate cutter of rs23 from amazon of vodafone but after it
activated 40p/min is going. Dont know what to do with vodafone. its just horrible. do something fast and i want my rates to be back at 1.3p/s and not 40p/min. Vodafone is just looting their customers . i will shift to jio most likely if the problem is not resolved.

मोहदये मैने अपना न. [protected]. Airtel से port करवाने का विचार किया मैने सब से पेहेले vodafon stor गया, मुझे वहा rs. 99 /- 600 min voda to voda unlimete plan दिया, पर पेहेले bill के बाद मुझे पता चला कि ऐसा कोई plan नहीं है, मै तभी से vodafone help line पर बात कर रहा हूँ पर मेरी कोई help नहीं की जा रही |
कृपा कर के मेरी मदद करे और vodafone पर गलत deal करने का जुर्माना लगये
आप की आति कृपा होगी
आप का अभारी
Ravi mobile no [protected].

I have been a vodafone customer ever since i got a mobile. On 17/10/2017, i went to the powai, mumbai vodafone store and requested them to change my number from postpaid to prepaid. After trying unsuccessfully to convince me to retain postpaid services they requested for address proof and i'd proof, i gave them the same. After settling the bill upto that day, they told me the service request will take 24-48hrs. Since the needful was not done, i visited them on 30/11/2017 to check. The staff was very rude and one in particular (Vandana) who refused to give her full name kept giving all sorts of excuses and wasting my time by going to their back office on the pretext of checking the status. Later, she came up with a stupid excuse that my documents were incomplete and that they had tried calling me several times on my alternate number. I showed her the call records to show her i did not receive any calls, to which she had the audacity to tell me that i would have deleted it. Now they have generated a new bill and say that they will not consider anything unless i pay the bill.
On requesting to speak to the supervisor, she kept saying he (Amit gaikwad) was on lunch break. I was in the store for one and a half hours and yet the supervisor did not show up. Now, during my wait there i realised this was a very common tactic followed by vodafone. Almost all customers on various counters had same problem. The store does not give their store number nor do they give an acknowledgement for documents received. All this clearly explains that this is done to keep billing the customer and make money.

My contact no is [protected].

I have recharged with 347 and i should get unlimited local/std calling facility and 1gb data/per day for 28 days.

But i am not getting this benefit, for each and every time calling vodafone charging from my balance.
I called customer care lots of time but no one gave me any proper cause and they not helped me as well.
Complete cheating and feeling helpless.

Ello! Every time i recharge all my recharge is deducted as access fee and this is not the first time. What is this i have even called customer care but no usefull help. I have posted the snapshot and copy of message along with this do resolve and proper explanation for this. Thank you
Eg:rchrg of mrp rs 99 on 2/12/2017 successful. Tlktime rcvd rs 2.51gst rs 15.10, accessfee rs 81, new bal rs 0.52. Transid onr[protected]..

Picture 1 - i received a message at - 09:44 a. M.in the morning of - (
02/12/2017), balance of rs. 30 is deducted for vuclip games centre (Though i never requested / clicked anything for it).

Picture 2 - i checked whether i have any vas services or not. I don't have any active vas service. Time - 09:45 a. M. (02/12/2017).

Picture 3 - i received a message at - 07:54 p. M. Same day in the evening (02/12/2017), balance of rs. 35 deducted for mdlite win iphone x contest (Though i have never requested / clicked anything for it).

Picture 4 - i checked again for any vas service, but no vas service was active. Time - 07:57 p. M. (02/12/2017). I checked it on 321 & also on 155223.

Am i a holy cow or what?

Same thing happened a few days back. So this time i was extra careful about not to click even by accident on any offer or services. Please don't even try to put the blame on me for the balance deductions (Rs. 65 in one day).
Don't try to befool me, and no trickery please.

I am seeing a pattern here ; this deductions are taking place exactly after a gap of 7 days.

This totally unethical and unacceptable to me. I am extremely concerned over this issue.

I want my balance reimbursed to my account immediately or.

And stop all kind of vas service of vodafone from my vodafone account (For all times).

I request to resolve the matter at the earliest.

Im a vodafone customer im use above five years mobile no is [protected]
It on of the cug presently im issue a cheque for my billing payment but not adjust my account same time more problem in my outgoing calls so im report to customer care complaint no[protected]. And directly go to vodafone store and register my complaint. Presently 2-dec im receive one sms it said vodafone dnt contact to ur number i mean a fake reson so again complaint in 2-dec complaint no[protected]. Im feel lonely and not comport in own business hour lm lost my bussiness so please solve and realese the problem

I have applied for port from vodafone to airtel
I gave vodafone executive reason for my port.

Even after that they are just call me 40-50 times a day for last 3 days.

Just creating nuisances they are calling from different landline and mobile number even after complaints none action is taken.

They just having fun while calling me is this brand which they say they are pathetic.

Sir.
My name is umesh dhar dubey. From shiv prasad gupt collony, samneghat road nagwa, lanka, varanasi (Uttar-pradesh-221005) province and nowerday's i'm living in chhapaka robertsganj sonebhadra (Uttar pradesh 231216).
Sir.
Today 02 decomber 2017 to 03/35 pm in i have lost my mobile phone with my vodafone cim card. My lost vodafone mobile number are [protected].

We want to port our corporate connection from airtel to vodafone. 2 month back we have made request and submitted all required data to vodafone executive shaily employee of lajpat nagar store but we are unable to port our corporate connection into vodafone because she is not coperative with us. We are continuously calling mis shaily and shweta singh employee of lajpat nagar new delhi store but they do not pik our cl. Kindly take action and port our connection.

Regards
Gitwako farms (I) pvt ltd
[protected]

Deduction of balance without any reason. I've been calling customer care but they are not answering my call. This deduction has become almost a regular process. I will be forced to leave vodafone service due to this problem. They have been deducting the balance on regular intervals. Every time customer care responds but this time they are not. Please attend my complaint as soon as possible.