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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 393

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S
Shaikh Sufi
from Mumbai, Maharashtra
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complain about customer service

Address:Thane, Maharashtra, 400615
Website:Www.vodafonecustomercare.com

I have done recharge of rs 346... On 3rd december 2017
In which i get unlimited local calls 1gb per day data..
But from ur side, some other plan got activated
I had made complaint at customers care..
They told me that it was technical issue that's y the other plan got activated
They told me that u ll get benefit within 48 hours...
N it's over 48 hours... Not yet activated
Even i m not able...
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J
Jogi srk
from New Delhi, Delhi
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number was given to someone else.

Hello recently i found that my vodafone number was given to someone else.
But i need that number badly.. As my gmail was registered with it. Without the number i can't sign in to my gmail. I lost my important contacts. Please help me
I need it soon. I have to submit my of details which are included in the gmail. Please do something. Without the number i dont have anything. I can't do anything...
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J
Jitendra Panchariya
from Jodhpur, Rajasthan
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for bed service

Address:Jodhpur, Rajasthan, 342304
Website:Consumer complaints

Sir my name is jitendra panchariya
And my vodafone contact no. Is [protected] sir mere ye no. Pichle 4 din se band hai out going or incoming dono band hai or screen par baar baar not registered in network bata raha hai mene customer care pe call kiya wo bol rahe aapki sim activated hai
Or ratanada. Jodhpur me jo aapka store hai wo bol rahe deactivated hai
Sir me bahut pareshaan ho chuka hu
Muje consumer court...
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P
prawin.k
from Hyderabad, Telangana
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prepaid connection

Address:Hyderabad, Andhra Pradesh, 500047

Hi,

I have recently migrated from postpaid to prepaid, i went to vodafone store & submitted all the required proofs also cleared all my bills with extra 160 bugs
(I donno why they collected extra amount)

But now after a week, i keep on getting messages saying due to non submitting documents your connection would have been barred. And they stopped my services,
I tried to talk to customer care,...
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L
LogaRavichandran
from Tumkur, Karnataka
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sim not working reg.

On 29.11.2017 i recharged my sim for rs. 509/=. From that evening my sim ([protected]) is not working. The next day i lodged a complaint with vodafone mini store at gudiyatham. They guided me to approach vodafone store at vellore. I had been to vellore store as well, they asked me to pay rs. 500/= which i paid. But till this time my sim has not been activated.in my prepaid period i lost 6 days already, in my business also i am losing heavily....
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J
Joel Wilfred Dsouza
from Delhi, Delhi
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vas activated illegally

Address:Mumbai City, Maharashtra, 400055
Website:ILLEGAL VAS ACTIVATION

Vas have been activated on my phone since june 2017. Complaints raised for reversal in september 2017 (Reversal received for the month of september only). They did not inform me that, these services have been charged for the months of june, july, august, october, november, and december as well.

I've noticed when we call the customer care. They (Vodafone) does not identify themselves with these chargeable content download services...
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Y
yespikay
from Namakkal, Tamil Nadu
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deduction of balance amount without any reason

Dear sir,
I am customer of vodafone over 5 years, i am compelled to write to you about the deduction of balance amount without any reason am staying abroad and my balance have be deducted as followsrs770+rs70+rs70+rs70+ rs1080 i haven’t attended or cut the incoming call, haven’t received any call on that day
Yesterday (4th dec 2017) i have spoken to the customer care and explained the things and i have asked for the incoming...
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S
sai.paw
from Panaji, Goa
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recharge

I recharged with a plan of rs 143/- (Web/app only) on 03/12/2017. It was advertised as follows: 5% cashback as talk time, 2gb data and unlimited calls for 28 days. It was not mentioned as vodafone to vodafone unlimited plan. Vodafone gave me 5% cashback and 2gb data.

However, they are refusing to give me unlimited call facility saying that the plan was vodafone to vodafone unlimited. I told them it was not. I have raised this...
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S
Sanjib Pandey
from Bengaluru, Karnataka
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has not solved my issue since 1 month

Address:560094

I have been requesting since 1 month to convert my number from corporate connection to individual connection, i have summited noc, id proof, current company id card, election card, addharcard, i have got massage from vodafone that your request has been processed and will activate your number shortly, since 11th of nov i m floowing to vodafone care and have been calling evrey altenate day same answer will get, we will solved in 24 hrs, but...
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A
abhishekgupta581
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone ie not allowing me to port

Address:174103

I am a customer of vodafone himachal pradesh. From last 2 months m not able to port my vodafone number to airtel. Vodafone doesn't allow me to send message to 1900. Each time i send an sms i receive an error message "unable to send". I am even not able to send sms even to my friends also. I have complained about it several times. But no action has been taken yet. Have changed my sms centre number, changed my handset. All the troubleshooting...
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V
vin2588
from Delhi, Delhi
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postpaid to prepaid

Address:Faridabad, Haryana, 121001

I want to change my vodapahone postpaid to prepaid connection. I an 1 month old connection of vodapahone postpaid. They are charging very high amount. The store manager give offer before taking the new connection. Im my case give me 21gb data but after my connection started they only provide 1gb data. I regreted to take vodaphone postpaid plan. I advised everyone not to take vodaphone services....
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S
satishrajput
from New Delhi, Delhi
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pathetic service

Address:New Delhi, Delhi, 110045

Hello team,

I am facing too much problem with vodafone services (Especially internet problem) and customer care service.
I am paying them for 4g services but not getting net even of 2g level. For last 5-6 months i have filed multiple complaint with them they always say that the problem would resolve in next 15 days or 72 hours but it never happened. Please help me i am very frustrated.
Thanks and regards, br...
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R
Rahulnair87
from Chennai, Tamil Nadu
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outgoing blocked in spite of making payment

Address:Chennai, Tamil Nadu, 600094

I had taken a vodafone post paid connection in my wife's name shruti. The mobile bill to be paid was 700 of which i made a payment of rs 500 on 23/11/17 and 250 rs on 26/11/17. Vodafone said they received only 250 and not the 500rs. I mailed them bank statement showing debit and still they have not updated my payment and have cut my outgoing calls. They have also not reversed my payment. I sent them a screen shot of my payment and the payment...
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S
Sarabjit Jagpal
from Mumbai, Maharashtra
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outgoing barred for my (20 days old) new number

Address:New Delhi, Delhi, 110019

I purchased a new number [protected] for rs.500 on nov 10th 2017.. And on 1st december 2017 they barred my outgoing for no specified reasons.. I called up customer care 10 times and they provid me some rahul verma number who don't seem to wiling to help... Then i also called nodal office [protected] and there i was provided a complaint number[protected] and i was told the issue will be resolved in 2 hours.. And my outgoing still barred... Is...
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D
diff_2013
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forcefully added caller tune - cannot talk to customer care

After I ported my number from Mumbai to Pune Circle Vodafone to Vodafone, Vodafone has forcefully added a caller tune to my number.

I never gave any request to Vodafone to do so.

To better understand what the issue is I am trying to call Vodafone Maharashtra Circle Customer Care number from my other network (My phone is temporarily being used by a relative) The Vodafone Customer Care mobile number is[protected].br...
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V
Vinay4
from Hyderabad, Telangana
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unable to send text messages

Address:Hyderabad, Andhra Pradesh

Hello,

I'm using a moto g3 mobile with a vodafone sim and there is a problem with sending text messsages. I'm unable to send text messages and it says "message not sent" and none of the messages are sent.

Earlier it used to work without any problem. I could send the messages to any other number without any problem through this vodafone sim. Now, messages are not being sent from this number [protected], a vodafone...
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A
arathi_s
from Bengaluru, Karnataka
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conversion of postpaid to prepaid

Address:500015

I have ported my number from reliance to vodafone. While porting i was told by store executive that in the plan 168 (Special plan for reliance people) i can migrate from postpaid to prepaid after 1 bill cycle.
Even customer care tells the same. But when i visited the store the store team has denied and told that 3 billing cycles need to be completed. They also tell me that customer care tells the people that potpaid to pre-paid can...
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S
sarika12345
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to port my number to other service provider

Address:New Delhi, Delhi, 110020

I was using vodafone number provided by my company, when i left my company in july 2017, i submitted noc to vodafone centre and requested to transfer the number from corporate to individual. I was given a new sim and was told that it would be done in some days. After 2-3 days, i got a call from vodafone that my number was transferred.in november, because of very poor service from vodafone i decided to port my number to airtel, then i came...
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S
sauravyyyy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming issue

I have already activated international roaming pack on my vodafone no. - [protected] before coming to myanmar i. E. Before 2nd december
But still network not available here in yangon, myanmar
I have already done all the possible things from my side like by going into sim toolkit option and chose roaming and reinserting sim in other handset and switch on switch off also the handset but network is not coming
Please help...
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Address:New Delhi, Delhi, 110058

Hello,
This is my phone number [protected] issued on my name surinder pal singh.
I didn't received any notification or text message regarding discontinuation of my vodafone number. I have called the customer care but they refused to activate my number [protected]. And they have blocked my number without any reason before 90 days. I can't loose it so, kindly reinstate my number because it's already been circulated to all my contacts.br...
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