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Vodafone India Complaints & Reviews

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Updated: Mar 11, 2026
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Vodafone India reviews & complaints page 394

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C
Charles Kollannoor
from mumbai, Maharashtra
Dec 6, 2017
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Address: Mumbai City, Maharashtra, 400072

Vodafone charged me rs 1200 for an 90minute conversation to the number 51717. They are not sharing the information about who received this money. They say its astrology.

Bill dated 25/10/2017 and have found that calls - special numbers recorded in accordance with your tariff plan on your number hence you have been charged of rs 1293.00/- for same.

Below the details of the call:

Date - time 23/10/17-21:58:20. 17/10/17-06:59:27
Number 567*
Duration 32:10
Charges 1260

Complaint with nodal office is service request number is[protected].
Vodafone India customer support has been notified about the posted complaint.
Dec 06, 2017
Updated by Charles Kollannoor
this is the massage from nodal office
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    N
    Nitinpatel.ce
    from Ahmedabad, Gujarat
    Dec 6, 2017
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    Hi my self nitin patel, i have a prepaid connection from vodafone and my mobile number is [protected]

    Before few months i have converted my connection from postpaid to prepaid with final payment paid what they asked i have a receipt of that.

    From today they have deactivate my sim and i got different answer from customer executive.

    On first call they told me your payment approx 106 pending to pay that why your card deactivated

    On second call they told due negative verification your card deactivated

    How it possible with out paid of payment my new prepaid card activated?

    I am facing so much difficulties due to this type of misbehavior.

    How can i get justice?
    Vodafone India customer support has been notified about the posted complaint.
    Dec 07, 2017
    Updated by Nitinpatel.ce
    My Alternate contact Number is :[protected]

    i am attaching the receipt as a proof which was paid at vodafone store while converting to prepaid
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      B
      Babu Choudahry
      from Lucknow, Uttar Pradesh
      Dec 6, 2017
      Resolved
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      Resolved

      Address: Jaipur, Rajasthan, 303702
      Website: www.vodafone.in

      Hi, today i checked offers on vodafone and get offer 19=19 and when i check i get rs 19. After this for reduced call rate i checked offer and found 12=[protected]@30p, 84d. And i have activate this. After conformation i make a call and end the call i get my you last call charge rs 8 for 5 mint. I have attach all images for this and hope resolve this issue.

      Best regards
      Babu lal
      Jan 10, 2018
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Dec 07, 2017
      Vodafone India Customer Care's response
      Hi Babu!

      We have made a note of your concern. We'll follow-up with you shortly.

      Regards,
      Vodafone India
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        S
        shonaaingale
        from Mumbai, Maharashtra
        Dec 6, 2017
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        Address: Mumbai City, Maharashtra, 400022
        Website: [email protected]

        Dear sir/madam,

        I neeta harishankar ingale hold a vodafone number [protected]. More that 3 months this number is not in use but still i don't know for what reason they have charged me the amt of 2250/-

        As after visiting sion vodafine branch they first asked me to get the xerox copy of aadhar card and pancard,

        After visiting for the next time they ask me to mail them on vodafone. [protected]@vodafone.com which according to mails it is not a valid mail id.

        I request you to waive off my charge and disconnect my number.
        Vodafone India customer support has been notified about the posted complaint.
        Vodafone has transferred my mob no to another user without my knowledge jeopardizing my personnel security and integrity.the mob no [protected] was transferd to another user.mob service provider has not informed me so that I could hAve taken preventive measure of delinking this from my services like bill payment and other sensitive information.
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          V
          vinodshah1954
          Dec 6, 2017
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          Address: Mumbai City, Maharashtra, 400050
          Website: vodafone.in

          I am having problem with vodafone services for the above said number [protected] as i am not receiving signals in my office, i have been complaining with the executives every now and than but the problem is not resolved yet on the contrary they have disconected my number and have sent a bill of rs. 183/= which i have not paid since i have not used the number, kindly get me permission to port in any other company with the same number.

          Regards
          Vinod shah
          Vodafone India customer support has been notified about the posted complaint.
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            A
            akshaya95
            from Bengaluru, Karnataka
            Dec 6, 2017
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            I recharged with rs 348 plan, 1 gb and umlimited talktime for 28 days,
            Money is deducted from my account but recharge is not done.
            Please refund the amount as soon as possible.
            The redirected page is also not getting refreshed.
            Please look into the issue as soon as possible.
            Please refund the deducted amount to my bank account immediately..
            Vodafone India customer support has been notified about the posted complaint.
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              R
              Rajan raghavan
              from Mumbai, Maharashtra
              Dec 6, 2017
              Resolved
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              Resolved

              The vodafone is promising a recharge of 348 rs, un limited voice calls and 1.5 gb data everyday. But not all given 1.5 data to customers daily, while using only 100 mb they are sending data alert saying that you have used 90% of your internet pack. I am trying to contact the vodafone customer care executive from past 15 days but not able to speak. The call is diverted to voice call messages. I have never faced this much cheating from any other companies in india. Still continue cheating peoples. My advice please don't continue with vodafone. Please share to everybody. My number is -[protected]. If any forum to compliant further let me know please.
              Jan 19, 2018
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Dec 11, 2017
              Vodafone India Customer Care's response
              Hi Rajan!

              Please don't worry! We will have this checked and will call you shortly with an update.

              Regards,
              Vodafone India
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                V
                vijayakumar shankara
                from Delhi, Delhi
                Dec 6, 2017
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                Address: Chennai, Tamil Nadu, 600056
                Website: www.vodafone.in

                Hi,
                My vodafone no is [protected],
                I facing every month bill cycle addition cost added, my plan is activated for 349 rupees on 9th oct 2017, same time 6 month free of cost per day 1 gb plan is activated by customer service man (Refer the screenshot message), i faced last 7 months continuously i can raise the issues to vodafone through mail and reduce the excess amount, but in message/call came from vodafone your balance amount is 101/105 rupees is pending, kindly pay immediately. (Monthly communication mail id: corpcare. [protected]@vodafone.com, mohamednazeem. [protected]@vodafone.com,
                Karthik. [protected]@vodafone.com)
                It very worst to say, why i can regularly mail to vodafone fro month wise bill is wrong kindly check like?
                Why always call came from vodafone your amount is pending kindly pay after adjustment also? (Vodafone system approach is storge/ not stong?_ if stong means we cant raise this like complaints)

                Bill communication copy can't able to attach here due to jpg format only accepted, if required i'll send through the mail.

                Thanks,
                Vijayakumar. T
                [protected]
                [protected]@gmail.com
                Vodafone India customer support has been notified about the posted complaint.
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                  S
                  Shaikh Sufi
                  from Mumbai, Maharashtra
                  Dec 5, 2017
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                  Address: Thane, Maharashtra, 400615
                  Website: Www.vodafonecustomercare.com

                  I have done recharge of rs 346... On 3rd december 2017
                  In which i get unlimited local calls 1gb per day data..
                  But from ur side, some other plan got activated
                  I had made complaint at customers care..
                  They told me that it was technical issue that's y the other plan got activated
                  They told me that u ll get benefit within 48 hours...
                  N it's over 48 hours... Not yet activated
                  Even i m not able to call customer care service... As they blocked my number.. N reason has given that due to call flow... M getting the worst service... I ll lodge a police complaint... Coz u all doing fraud... I need service get activated by today itself... It's the worst service i ever had got... Customer care executive put on hold over 30 min... Better to port
                  Vodafone India customer support has been notified about the posted complaint.
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                    J
                    Jogi srk
                    from New Delhi, Delhi
                    Dec 5, 2017
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                    Hello recently i found that my vodafone number was given to someone else.
                    But i need that number badly.. As my gmail was registered with it. Without the number i can't sign in to my gmail. I lost my important contacts. Please help me
                    I need it soon. I have to submit my of details which are included in the gmail. Please do something. Without the number i dont have anything. I can't do anything
                    Vodafone India customer support has been notified about the posted complaint.
                    Hi! I have been facing dropped calls from last few weeks and my phone is unreachable whenever someone calls even though the network bar shows full...called Vodafone customer service and logged a complaint...now Iam unable to call or receive any calls...I hear message that it's been barred because you have no service
                    Pls resolve asap
                    Vodafone India Customer Care's response, Dec 7, 2017
                    Verified Support
                    Hi Rosh_P,

                    That's not the experience we want you to have. Kindly help us with your contact numbers using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

                    Regards,
                    Vodafone India.
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                      J
                      Jitendra Panchariya
                      from Jodhpur, Rajasthan
                      Dec 5, 2017
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                      Address: Jodhpur, Rajasthan, 342304
                      Website: Consumer complaints

                      Sir my name is jitendra panchariya
                      And my vodafone contact no. Is [protected] sir mere ye no. Pichle 4 din se band hai out going or incoming dono band hai or screen par baar baar not registered in network bata raha hai mene customer care pe call kiya wo bol rahe aapki sim activated hai
                      Or ratanada. Jodhpur me jo aapka store hai wo bol rahe deactivated hai
                      Sir me bahut pareshaan ho chuka hu
                      Muje consumer court jane k liye majboor na kare plzzzz
                      Please resolve my problam
                      My no. Is [protected]
                      And u contact me so my other no. [protected]
                      Vodafone India customer support has been notified about the posted complaint.
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                        P
                        prawin.k
                        from Hyderabad, Telangana
                        Dec 5, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500047

                        Hi,

                        I have recently migrated from postpaid to prepaid, i went to vodafone store & submitted all the required proofs also cleared all my bills with extra 160 bugs
                        (I donno why they collected extra amount)

                        But now after a week, i keep on getting messages saying due to non submitting documents your connection would have been barred. And they stopped my services,
                        I tried to talk to customer care, these guys are ridiculous no one knows why the problem is & they kept me on hold for about 5 mins. After 5 mins they transferred my call to prepaid, again they started asking me about the problem, i explained her too, then she started asking nonsense questions like have you called some 59059 & later she replied that she 's gonna transfer my call to postpaid department, hell...
                        What kind of a service is this

                        Hell with this vodafone services.

                        I don't understand that for whom they are working

                        They don't care about the customers.

                        They are lease bother about the customers.

                        I donno how they recruit the people in their customer care

                        I really fed up with their services.

                        "i know nothing is gonna be happen with my complaint"

                        But still its my responsibility to share my experience.
                        Vodafone India customer support has been notified about the posted complaint.
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                          L
                          LogaRavichandran
                          from Tumkur, Karnataka
                          Dec 5, 2017
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                          On 29.11.2017 i recharged my sim for rs. 509/=. From that evening my sim ([protected]) is not working. The next day i lodged a complaint with vodafone mini store at gudiyatham. They guided me to approach vodafone store at vellore. I had been to vellore store as well, they asked me to pay rs. 500/= which i paid. But till this time my sim has not been activated.in my prepaid period i lost 6 days already, in my business also i am losing heavily. The sim must be activated immediately.
                          Vodafone India customer support has been notified about the posted complaint.
                          I am not able send SMS to anybody from my vodafone number [protected].
                          several times i called customer care number and even visited nearest vodafone store also...no response from them.
                          some one said i need to register in TRAI, i don't know why, , , i am facing this issue very badly...do needful for me.
                          I am not able to send SMS to anyone. When I send msg, it shows message not sent and try again. I am facing this problem from very long time. Please update the message settings for this number so that I can send SMS in easy way.

                          Please do the needful.
                          [protected]
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                            J
                            Joel Wilfred Dsouza
                            from Delhi, Delhi
                            Dec 5, 2017
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                            Address: Mumbai City, Maharashtra, 400055
                            Website: ILLEGAL VAS ACTIVATION

                            Vas have been activated on my phone since june 2017. Complaints raised for reversal in september 2017 (Reversal received for the month of september only). They did not inform me that, these services have been charged for the months of june, july, august, october, november, and december as well.

                            I've noticed when we call the customer care. They (Vodafone) does not identify themselves with these chargeable content download services and call them "third party". My question to them is
                            1) why do you charge us from your payment portal if we do something on the internet.
                            2) why do you operate as a medium for these chargeable content providers to exploit people.
                            3) why do you later "identify" them as third party.
                            4) why have you not stopped these third party notifications for the end-user.
                            5) how difficult is it for you to know that this is not a fair practice.
                            6) how many people have been affected by this.
                            7) what have you been doing so far?
                            Vodafone India customer support has been notified about the posted complaint.
                            Dec 05, 2017
                            Updated by Joel Wilfred Dsouza
                            Vas have been illegally activated on my phone since june 2017. Complaints raised for reversal in september 2017 (Reversal received for the month of september only). They did not inform me that, these services have been charged for the months of june, july, august, october, november, and december as well.

                            I've noticed when we call the customer care. They (Vodafone india) does not identify themselves with these chargeable content download services and call them "third party". My question to them is
                            1) why do you charge customer from your payment portal for
                            Ponzi third party content.
                            2) why do you operate as a medium for these chargeable content
                            Providers to exploit people.
                            3) why do you later "identify" them as third party even if they use
                            Your payment portal.
                            4) why have you not stopped these third party notifications for the
                            End-user.
                            5) how difficult is it for you to know that this is not a fair
                            Practice.
                            6) how many people have been affected by this? What have you
                            Been doing so far?
                            8) why is your practice supposed to be a customers
                            Headache.
                            9) why do you say "use the internet carefully" or else you will
                            Make some ponzi third party use your payment portal to
                            Charge me? (Arm twisting tactics)
                            10) why do you want to interfere with the internet.
                            11) how do you identify a ponzi third part services as value
                            Added service?
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                              Y
                              yespikay
                              from Namakkal, Tamil Nadu
                              Dec 5, 2017
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                              Dear sir,
                              I am customer of vodafone over 5 years, i am compelled to write to you about the deduction of balance amount without any reason am staying abroad and my balance have be deducted as followsrs770+rs70+rs70+rs70+ rs1080 i haven’t attended or cut the incoming call, haven’t received any call on that day
                              Yesterday (4th dec 2017) i have spoken to the customer care and explained the things and i have asked for the incoming call history details after checking they have informed that they will reverse the amount in 30 min but haven’t done till now.
                              Thank you
                              Vodafone India customer support has been notified about the posted complaint.
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                                S
                                sai.paw
                                from Panaji, Goa
                                Dec 5, 2017
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                                I recharged with a plan of rs 143/- (Web/app only) on 03/12/2017. It was advertised as follows: 5% cashback as talk time, 2gb data and unlimited calls for 28 days. It was not mentioned as vodafone to vodafone unlimited plan. Vodafone gave me 5% cashback and 2gb data.

                                However, they are refusing to give me unlimited call facility saying that the plan was vodafone to vodafone unlimited. I told them it was not. I have raised this to their nodal officer but without any success.

                                And mysteriously that plan has now disappeared from their website. It does not even appear in their app anymore.

                                Can someone help me please?
                                Vodafone India customer support has been notified about the posted complaint.
                                [protected] i recharge my sim 445 Rs for 84 gb for 84 days but vodafone after 10 days my monile data is not working i am call custmore care his not suporting me please help me and sort out this problem for vodafone
                                Vodafone India Customer Care's response, Dec 11, 2017
                                Verified Support
                                Hi Darshan!

                                Please don't worry! We will call you shortly and get this sorted out right away!

                                Regards,
                                Vodafone India
                                I have applied for porting request on 12.11.2017, 18.11.2017 and 26.11.2017. but all the time it has been rejected without any bonafide reason. I have paid all my dues well in time. my no. is [protected].
                                I am not satisfied with the speed of Internetto my connection I'm getting only 20-200 Kb/s only is it 3g please do something about it unless I'm porting my sim to another tele communication brand
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                                  S
                                  Sanjib Pandey
                                  from Bengaluru, Karnataka
                                  Dec 5, 2017
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                                  Address: 560094

                                  I have been requesting since 1 month to convert my number from corporate connection to individual connection, i have summited noc, id proof, current company id card, election card, addharcard, i have got massage from vodafone that your request has been processed and will activate your number shortly, since 11th of nov i m floowing to vodafone care and have been calling evrey altenate day same answer will get, we will solved in 24 hrs, but still it has been not solved, because of this i m in deep mental harashment and not able to sleep at night anfd due to this my health has gone worse, and not able to get my fone bill amount from my company, i m claiming 1 cr rupees to vodafone for this harassment. I have been worte mail to vodafone care, please find attached the copy of document and i have record all the conversation with vodafone will produce when it required.

                                  Regards
                                  Sanjib pandey
                                  [protected]
                                  Vodafone India customer support has been notified about the posted complaint.
                                  My complaint is about the fraud of compony . company call me about 4 or 5 times, one time I received call a listen, some quastion asked and charged my all balance. While there was no any conditions about any charge.When I call customer care no.then the company didn't refund my valance.
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                                    A
                                    abhishekgupta581
                                    from Bhopal, Madhya Pradesh
                                    Dec 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: 174103

                                    I am a customer of vodafone himachal pradesh. From last 2 months m not able to port my vodafone number to airtel. Vodafone doesn't allow me to send message to 1900. Each time i send an sms i receive an error message "unable to send". I am even not able to send sms even to my friends also. I have complained about it several times. But no action has been taken yet. Have changed my sms centre number, changed my handset. All the troubleshooting has been done. I even visited the vodafone care. They promise d that problem will solve in 48 hours but no action have been taken. I have posted several comments on vodafone india facebook and twitter page about the problem i am facing. But they are least bothered. Plz fix it asap. Vodafone number: [protected]
                                    Jan 18, 2018
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 11, 2017
                                    Vodafone India Customer Care's response
                                    Hi Abhishek!

                                    Please don't worry! We will have this checked and will call you shortly with an update.

                                    Regards,
                                    Vodafone India
                                    Hdd h... D worst Co. Activating useless services and deducting money.. Happening 3rd Tym in last 24hrs. Better to not to recharge and port it into any odr..
                                    Problem with network and cant even talk for morethan 2 mins, signal is frequently disconnecting.
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                                      vin2588
                                      from Delhi, Delhi
                                      Dec 5, 2017
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                                      Address: Faridabad, Haryana, 121001

                                      I want to change my vodapahone postpaid to prepaid connection. I an 1 month old connection of vodapahone postpaid. They are charging very high amount. The store manager give offer before taking the new connection. Im my case give me 21gb data but after my connection started they only provide 1gb data. I regreted to take vodaphone postpaid plan. I advised everyone not to take vodaphone services.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        S
                                        satishrajput
                                        from New Delhi, Delhi
                                        Dec 4, 2017
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                                        Address: New Delhi, Delhi, 110045

                                        Hello team,

                                        I am facing too much problem with vodafone services (Especially internet problem) and customer care service.
                                        I am paying them for 4g services but not getting net even of 2g level. For last 5-6 months i have filed multiple complaint with them they always say that the problem would resolve in next 15 days or 72 hours but it never happened. Please help me i am very frustrated.
                                        Thanks and regards,
                                        Satish kumar
                                        +91-[protected]
                                        Vodafone India customer support has been notified about the posted complaint.
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