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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 397

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S
santhosh kondapally
from Hyderabad, Telangana
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convert postpaid to prepaid

Hi,
I have been using postpaid connection-[protected] since 2007 now i want to convert to prepaid as no good offers and billing is high in vodafone postpaid.
I approached to your official many times but they did not provide proper information and response as well, it is worst service on this.

Do needful and thanks in advance for your help

Santhosh. K
[protected]...
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C
Chellappan Thirupathi
from Madurai, Tamil Nadu
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postpaid connection bill cheating 9486722093

Address:625003

Sir,
I got post paid connection [protected] in vodafone. I paid monthly dues regularly, because of my financial crisis i could not be able to pay june and july so i went to vodafone showroom at krishnarao tank street, madurai and request my postpaid to prepaid connection and paid all the due. After that they avoid by telling reasons.in the mean time they genereted rs 495 bill again i went to show room for my prepaid request again and...
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D
dilipraj6767
from Mumbai, Maharashtra
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fraud billing

Address:Bangalore, Karnataka

The worst customer service i have ever seen, i have used all the telecom services but no one cheat customer like vodafone are doing, my billing amount is 349 rupees but # charged me rupees 1569 rupees, ive sent a complaint already couple of week before mentioning there is some vas services are active on my account without my request, vodafone frauds making customers chutyes,
They just active some plans without our knowledge and charge...
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R
Rajagopal Ta
from Hyderabad, Telangana
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negligence of vodafone staff to convert postpaid to prepaid

Address:Hyderabad, Andhra Pradesh, 500047

@vodafonein [protected] disconnected due to negligence of your staff. Visited clocktower secunderabad br on 14-9-17 to change post-paid - pre-paid. Dues paid same day. Told it will be done soon. Called 199 & visited branch several times. No action. Tweeted to @vodafonein a week back. Standard reply 'will call shortly' am a senior citizen, a heart patient and diabetic. Being harassed by vodafone for past 2&1/2 months. Resolve earliest. br...
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W
wendymascarenhas
from Mumbai, Maharashtra
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refund amount of 700

Address:Mumbai City, Maharashtra, 400013

Hi i am Wendy Mascarenhas. I had a vodafone number [protected]. I had a pending bill of 706.82 and i paid 1500 by mistake on 10th October i was told i will get the refund amount of 793.18 by cheque in 45 days, and i was told to pay cash of 250 for a prorated bill as i asked them to change the ownership of the number to my friend Steven, hence vodafone store took the payment of 250 and changed the ownership of the number and said i will get...
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R
rahulkashyap_2000
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge failed but amount deducted

Address:New Delhi, Delhi, 110062

On 25.11.2017 (Saturday) i was trying to recharge my vodafone number '[protected]' with the recharge of inr 396/- via vodafone android app installed on my mobile but the same was not completed. I tried the same twice and both of the time payment was deducted from my credit card account but recharge was failed. Please help me out to get the money back in my card....
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V
Vinay D Irresistible
from Mumbai, Maharashtra
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closing complaints without resolution

Hello sir
My name is vinay arora i am end user of vodafone services with the number [protected].
My number has full dnd active on my number.
But still i got calls from different number asking for loan, insurance, credit card etc etc.
I have lodge complaints many times in vodafone. But they always closed it without calling me or without informing me about the action taken or you can say without providing resolution.br...
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S
sanjit289
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aadhar linking

Every time i try to make a call a recorded message of length 10 sec plays to link my phone number to my aadhar card. It's irritating, i understand i have to link my mobile to my aadhar card to keep my number active, but forcing me hear this every time i try to make a call is invading my rights as a consumer. When i tried contacting their customer care they told me this wont stop until i link my mobile phone number with my aadhar. Is this...
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M
MOHIT SHAKYA
from Mumbai, Maharashtra
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allotment of my reliance sim to someone else without my concern

Address:Raigad, Maharashtra, 410210

I mohit kumar, had a reliance postpaid no.[protected]. Which i have transfered to prepaid. Vodafone ported that no. To some else with wrong portcode without my concern. I had received the port code but the code used for port the no. Is different code. It has been ported from harsha telecom rambachan chowl venoba bhave nagar mumbai
I used that no. For a long time it is very important no.
I am giving the proof of my bills and last...
+5 photos
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V
Vivekfb10
from Imphal, Manipur
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customer care support

Address:Kolkata, West Bengal, 700085

To
Mr sunil sood ceo of vodafone. I would like to inform you that i have call your customer care number for my balance deduction continously in my number. And mr habibul rehman have inform that i have played some games. The guys was so pathetic he was in so much hurry that he didn't want to listen to me and when i was try to convey my problem he is not listening he is talking to his clueg. Of you want to listen our conversation you...
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N
Neeraj Dangi
from Delhi, Delhi
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worst customer service, hardly connected to service agent

Address:Gurgaon, Haryana

I mistakenly recharged with 75 as a balance top up recharge but resulted in 400 mb 2 g internet. I wanted to recall that request through service agent as i did not want this offer. Even the telemarketing companies giving you 10 to 15 days item return time of the purchased goods. That offer i selected by mistake but the very next step i did not want to use it when came to know the offer. Even i didn't use a single bit of data pack. I wanted...
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R
rahulkqwert
from Mumbai, Maharashtra
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internet not working

Address:Mumbai City, Maharashtra

Hello sir i m rahul from jaipur i bought voda sim in october that time net is working properly but now after 17th november my internet is not working properly net is break down again and again i called customer support but no respone yet so please i request you solve my problem as soon as possible... My voda no. Is [protected] my other no. Is [protected]...
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S
Shruti25
from Tumkur, Karnataka
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outgoing calls

My internet is working. I am recieving incoming calls but unable to make outgoing calls. I cleared the cache, rebooted my phone, restarted my phone nothing seems to be working. I tried reaching the customer care but it wasn't of any help. I don't want to factory reset my phone. Is there any other step whixh could be followed? Urgent. Please revert back....
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T
tejasvi1986
from Mumbai, Maharashtra
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refund

Address:Mumbai City, Maharashtra, 400098

I recharged my voda number with a rs 509 unlimited calls+ 1gb data per day validity 84 days. While i was making the payment the page crashed and i did not get any receipt. I recharged again with the same plan. Thereafter i got a msg that the amount has been deducted twice.
I called up voda customer service to refund one amount back as the recharge amount is same and the double recharge happened erroneously.
The cust service...
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S
Suparno Chakrabarti
from Delhi, Delhi
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overbilling

On receiving the monthly bill of my post-paid mobile connection with vodafone, i note with utter surprise that i have been billed rs 93, 099/ for international roaming. I have an auto-activated international roaming package for 500 rs per day. I had traveled to africa from 2nd to 5th nov, 2017. Despite that i have been billed as detailed. Whilst i was in africa, i never received any message or warning to suggest that i am being charged extra...
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I
ifixsystem
from Guruvayur, Kerala
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misbehaviour of customer service staff from palakkad vodafone store

Address:Palakkad, Kerala, 678013

As per the directions from vodafone store, stadium bypass rd, kunathurmedu, palakkad, kerala 678001.

I migrated my vodafone sim [protected] from postpaid to prepaid. I paid all the offer rates as they mentioned.

The sim got converted to prepaid on[protected] and from the same date itself i am facing internet connectivity issues. I tried to connect customer service by that i came to know that it is barred.
br...
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8
8446992880
from Mumbai, Maharashtra
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deactivation of data alerts

Address:Thane, Maharashtra

I receiving data alerts every minutes on my mobile as well as on email. I have already sent "no info" to 1925 which didnt work.

I am complaining about this since more than a month now, customer care executive every time says we will resolve it in 72 hours which didnt happen.

Does vodafone executive know how to deactivate data alerts!!!

Pissed of with its service

Service request...
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V
venkatolam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid sim card deactivation

Address:600073

Hi,

My sim card was deactivated without any information/alert/warning messages. I want the same sim card no as prepaid. Please suggest how to proceed. I am using the same no since 6-7 years. Recently i have some problem with my phone so unable to use it as outgoing no but i am getting continues messages and incoming calls. Please consider and activate it asap.

My vodafone no: [protected]
Alternate no:...
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D
desingh
from Delhi, Delhi
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bad service at armenian street, parrys, chennai - 01

Address:Chennai, Tamil Nadu, 600001

The bad customer service provided by the staff at your center, One worst girl is working there(simply sitting), she talks very rudely, I have experienced today. she looting customers money without giving proper service to the costumers.

No 44, Armenian Street, Parrys, Chennai - 600001, Behind Karur Vysya Bank & Indian Overseas Bank (Map)...
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S
Suprakash Maity
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miscommunication about unlimited call plan

Address:Mohali, Punjab, 140301

Dear team,

My mobile no is [protected]. Network provider is vodafone. I have ported in from airtel to vodafone in the current month. My first recharge was 499/- and plan was unlimited std and local calls with 1gb 4g data/day. But problem is i am not able to call unlimited sometimes its said you have no sufficient balance. Also customer care number 198 is so poor. It's not move to executive after given proper dtmf.
br...
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