Vodafone India Complaints & Reviews

I have been a vodafone customer ever since i got a mobile. On 17/10/2017, i went to the powai, mumbai vodafone store and requested them to change my number from postpaid to prepaid. After trying unsuccessfully to convince me to retain postpaid services they requested for address proof and i'd proof, i gave them the same. After settling the bill upto that day, they told me the service request will take 24-48hrs. Since the needful was not done, i visited them on 30/11/2017 to check. The staff was very rude and one in particular (Vandana) who refused to give her full name kept giving all sorts of excuses and wasting my time by going to their back office on the pretext of checking the status. Later, she came up with a stupid excuse that my documents were incomplete and that they had tried calling me several times on my alternate number. I showed her the call records to show her i did not receive any calls, to which she had the audacity to tell me that i would have deleted it. Now they have generated a new bill and say that they will not consider anything unless i pay the bill.
On requesting to speak to the supervisor, she kept saying he (Amit gaikwad) was on lunch break. I was in the store for one and a half hours and yet the supervisor did not show up. Now, during my wait there i realised this was a very common tactic followed by vodafone. Almost all customers on various counters had same problem. The store does not give their store number nor do they give an acknowledgement for documents received. All this clearly explains that this is done to keep billing the customer and make money.

My contact no is [protected].

I have recharged with 347 and i should get unlimited local/std calling facility and 1gb data/per day for 28 days.

But i am not getting this benefit, for each and every time calling vodafone charging from my balance.
I called customer care lots of time but no one gave me any proper cause and they not helped me as well.
Complete cheating and feeling helpless.

Ello! Every time i recharge all my recharge is deducted as access fee and this is not the first time. What is this i have even called customer care but no usefull help. I have posted the snapshot and copy of message along with this do resolve and proper explanation for this. Thank you
Eg:rchrg of mrp rs 99 on 2/12/2017 successful. Tlktime rcvd rs 2.51gst rs 15.10, accessfee rs 81, new bal rs 0.52. Transid onr[protected]..

Picture 1 - i received a message at - 09:44 a. M.in the morning of - (
02/12/2017), balance of rs. 30 is deducted for vuclip games centre (Though i never requested / clicked anything for it).

Picture 2 - i checked whether i have any vas services or not. I don't have any active vas service. Time - 09:45 a. M. (02/12/2017).

Picture 3 - i received a message at - 07:54 p. M. Same day in the evening (02/12/2017), balance of rs. 35 deducted for mdlite win iphone x contest (Though i have never requested / clicked anything for it).

Picture 4 - i checked again for any vas service, but no vas service was active. Time - 07:57 p. M. (02/12/2017). I checked it on 321 & also on 155223.

Am i a holy cow or what?

Same thing happened a few days back. So this time i was extra careful about not to click even by accident on any offer or services. Please don't even try to put the blame on me for the balance deductions (Rs. 65 in one day).
Don't try to befool me, and no trickery please.

I am seeing a pattern here ; this deductions are taking place exactly after a gap of 7 days.

This totally unethical and unacceptable to me. I am extremely concerned over this issue.

I want my balance reimbursed to my account immediately or.

And stop all kind of vas service of vodafone from my vodafone account (For all times).

I request to resolve the matter at the earliest.

Im a vodafone customer im use above five years mobile no is [protected]
It on of the cug presently im issue a cheque for my billing payment but not adjust my account same time more problem in my outgoing calls so im report to customer care complaint no[protected]. And directly go to vodafone store and register my complaint. Presently 2-dec im receive one sms it said vodafone dnt contact to ur number i mean a fake reson so again complaint in 2-dec complaint no[protected]. Im feel lonely and not comport in own business hour lm lost my bussiness so please solve and realese the problem

I have applied for port from vodafone to airtel
I gave vodafone executive reason for my port.

Even after that they are just call me 40-50 times a day for last 3 days.

Just creating nuisances they are calling from different landline and mobile number even after complaints none action is taken.

They just having fun while calling me is this brand which they say they are pathetic.

Sir.
My name is umesh dhar dubey. From shiv prasad gupt collony, samneghat road nagwa, lanka, varanasi (Uttar-pradesh-221005) province and nowerday's i'm living in chhapaka robertsganj sonebhadra (Uttar pradesh 231216).
Sir.
Today 02 decomber 2017 to 03/35 pm in i have lost my mobile phone with my vodafone cim card. My lost vodafone mobile number are [protected].

We want to port our corporate connection from airtel to vodafone. 2 month back we have made request and submitted all required data to vodafone executive shaily employee of lajpat nagar store but we are unable to port our corporate connection into vodafone because she is not coperative with us. We are continuously calling mis shaily and shweta singh employee of lajpat nagar new delhi store but they do not pik our cl. Kindly take action and port our connection.

Regards
Gitwako farms (I) pvt ltd
[protected]

Deduction of balance without any reason. I've been calling customer care but they are not answering my call. This deduction has become almost a regular process. I will be forced to leave vodafone service due to this problem. They have been deducting the balance on regular intervals. Every time customer care responds but this time they are not. Please attend my complaint as soon as possible.

I have a complaint regarding internet connectivity on Vodafone india Mobile number [protected]. I have received very low Internet connectivity i recharge my number 399 pack but after recharge i got very poor signal. I contacted to Vodafone india but i unable to contact customer care of Vodafone so i email but no response from there

Team,
I called today to your customer care centre to know about my complaint status from my vodafone number [protected]. But your irresponsible exicutive one mr: abhiram he behaved like very insulting me he don't know anything and he told me that he can't do anything on my complaint and he told me that what you can do whatever you can go ahead no issue. This is the way your servicing the customers this is so pethetic i'm almost 6 years with vodafone this is the first time i'm getting like this insult from an exicutive. I need to take action against him or else i forced to change my number and family numbers also to another better service provider.

Thanks
Vipin

Hello! Lifestyle pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.49 has been deducted. Your current balance post service activation is rs.160.13. To deactivate sms stop to or call 155223 (Toll free). For songs dial 1234 (Tollfree)

I never subscribed to any such pack and never clicked on any link.
I asked for compensation of my amount and was only unsubscribed from the pack.
This has happened several times. Looting people of their money without their knowledge and then shrugging off saying it would have been our fault that we clicked on any vrs messages.
The phone is lying idle and we get this message of subscription.
I am highly disappointed with this kind of response and this method of extortion.

Dear sir,

This is my complaint. On 17th november that via online recharge rs.250.00 has been credited my vodafone no.
Unfortunately no money has been made on the phone.

What i can do? How can get my money? Vodafone cheating to customer.
It is very sad and shame full act from your side.

One of my frriend told me, once they had lost rs.2000/-.

Why doing like this type of cheating?

Can you solve my problem/get back my money on my account rs.250/-

Thanks and regards
Lalitha krishnan

I have been using vodafone postpaid since last 6 years and now i want to convert my sim to prepaid. Had raised a request for the conversion on 7th of november and have escalated this to the customer care several times since then. Now they want me to again go to the store and solve the issue myself. Why does vodafone even have a custoer care if everytie i need to visit the stupid store. When while giving the connection they can be so courtious then why not while closing the connection. I will not pay my postpaid bill, let the now call me as i am done calling and following up. # vodafone service.

Wow where to start. After two weeks of bad service i had none except advertisement from vodafone. I went to sri lanka, my friend put $on my phone only to be used up by vodafone alerts of roaming charges over and over i wasn't even using the service. I get back to reup my phone telling me i have a bill. Then my service doesn't work at all. I go back for refund they say they transfer to another sim card? Why would i want to buy another sim card for service that doesn't work. For 2mns i've been fighting this. Now i have a friend i wish to give my credit to. Because of 90day rule they are telling me that my credit is gone. I have lost $1000total.

Hi
This is to let you know that i had placed request to close my services with vodafone on 19/10/2017 they said within 7 days it will be closed on 27th i called to enquire why my services is not closed they said someone retained me what a pathetic way to stop cx cancelling a service again they raised request to cancel still today my services are not closed kindly help me to closed this pathetic services in which cx doesn't hav right to cancel his services

We have been awarded lenevo laptop from assam govt. For outstanding performance in hslc exam. Govt provides us 4g vodafone dongle for two years free 4g net. But oops... Vodafone 4g network is not here.

Location:
Kawaimari
Sonitpur district.
Assam.
*the location is 24 k. M. Westward from tezpur township and 12km eastward from dhekiajuli town, in the district of sonitpur, assam.

Yours faithfully,
We the 20 students

I am not a telecommucator but they blocked as telecommucator. I send sms to my friends only rarely i called vodafone customer care they asked me register in trai but i am not telecommucator please help me to resolve this as operator vodafone must response but they are not responding they know whether i am sending sms or not then why they blocked me as trai why vodafone operators are not sorting this problem

Vodafone,
its frustating i have recharge on 27 Nov 2017 of RS 65/- to received full talk time. But till date it is not received and when we call to vodafone customar exequitives they also give the wrong infromation. Vodafone service provider /caller are provide the wrong information & they are cheating with people.

I live in nashik, gangapur road area, iam facing network issue in my house iam not able to receive nor send any outgoing calls from my sim card from last 1 or 2 weeks. It always shows no service or emergency calls only and does not even connect to the internet and also not able to send any text messages. Hope you will respond to the complaint and solve the issue as soon as possible.