Vodafone India Complaints & Reviews

I have a complaint regarding internet connectivity on Vodafone india Mobile number [protected]. I have received very low Internet connectivity i recharge my number 399 pack but after recharge i got very poor signal. I contacted to Vodafone india but i unable to contact customer care of Vodafone so i email but no response from there

Team,
I called today to your customer care centre to know about my complaint status from my vodafone number [protected]. But your irresponsible exicutive one mr: abhiram he behaved like very insulting me he don't know anything and he told me that he can't do anything on my complaint and he told me that what you can do whatever you can go ahead no issue. This is the way your servicing the customers this is so pethetic i'm almost 6 years with vodafone this is the first time i'm getting like this insult from an exicutive. I need to take action against him or else i forced to change my number and family numbers also to another better service provider.

Thanks
Vipin

Hello! Lifestyle pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.49 has been deducted. Your current balance post service activation is rs.160.13. To deactivate sms stop to or call 155223 (Toll free). For songs dial 1234 (Tollfree)

I never subscribed to any such pack and never clicked on any link.
I asked for compensation of my amount and was only unsubscribed from the pack.
This has happened several times. Looting people of their money without their knowledge and then shrugging off saying it would have been our fault that we clicked on any vrs messages.
The phone is lying idle and we get this message of subscription.
I am highly disappointed with this kind of response and this method of extortion.

Dear sir,

This is my complaint. On 17th november that via online recharge rs.250.00 has been credited my vodafone no.
Unfortunately no money has been made on the phone.

What i can do? How can get my money? Vodafone cheating to customer.
It is very sad and shame full act from your side.

One of my frriend told me, once they had lost rs.2000/-.

Why doing like this type of cheating?

Can you solve my problem/get back my money on my account rs.250/-

Thanks and regards
Lalitha krishnan

I have been using vodafone postpaid since last 6 years and now i want to convert my sim to prepaid. Had raised a request for the conversion on 7th of november and have escalated this to the customer care several times since then. Now they want me to again go to the store and solve the issue myself. Why does vodafone even have a custoer care if everytie i need to visit the stupid store. When while giving the connection they can be so courtious then why not while closing the connection. I will not pay my postpaid bill, let the now call me as i am done calling and following up. # vodafone service.

Wow where to start. After two weeks of bad service i had none except advertisement from vodafone. I went to sri lanka, my friend put $on my phone only to be used up by vodafone alerts of roaming charges over and over i wasn't even using the service. I get back to reup my phone telling me i have a bill. Then my service doesn't work at all. I go back for refund they say they transfer to another sim card? Why would i want to buy another sim card for service that doesn't work. For 2mns i've been fighting this. Now i have a friend i wish to give my credit to. Because of 90day rule they are telling me that my credit is gone. I have lost $1000total.

Hi
This is to let you know that i had placed request to close my services with vodafone on 19/10/2017 they said within 7 days it will be closed on 27th i called to enquire why my services is not closed they said someone retained me what a pathetic way to stop cx cancelling a service again they raised request to cancel still today my services are not closed kindly help me to closed this pathetic services in which cx doesn't hav right to cancel his services

We have been awarded lenevo laptop from assam govt. For outstanding performance in hslc exam. Govt provides us 4g vodafone dongle for two years free 4g net. But oops... Vodafone 4g network is not here.

Location:
Kawaimari
Sonitpur district.
Assam.
*the location is 24 k. M. Westward from tezpur township and 12km eastward from dhekiajuli town, in the district of sonitpur, assam.

Yours faithfully,
We the 20 students

I am not a telecommucator but they blocked as telecommucator. I send sms to my friends only rarely i called vodafone customer care they asked me register in trai but i am not telecommucator please help me to resolve this as operator vodafone must response but they are not responding they know whether i am sending sms or not then why they blocked me as trai why vodafone operators are not sorting this problem

Vodafone,
its frustating i have recharge on 27 Nov 2017 of RS 65/- to received full talk time. But till date it is not received and when we call to vodafone customar exequitives they also give the wrong infromation. Vodafone service provider /caller are provide the wrong information & they are cheating with people.

I live in nashik, gangapur road area, iam facing network issue in my house iam not able to receive nor send any outgoing calls from my sim card from last 1 or 2 weeks. It always shows no service or emergency calls only and does not even connect to the internet and also not able to send any text messages. Hope you will respond to the complaint and solve the issue as soon as possible.

I bought moto g5s plus from amazon. I was eligible for an offer because of buying a new phone. 60 gb of 4g/3g data spread over 6 months. The condition was as mentioned below

(Message from customer service
hello,

i understand your concern regarding the vodafone recharge of your order
#[protected].

i've reviewed your email and understand that you've recharge the pack by
using freecharge.

as per your concern i've checked the status of the offer and see that to
avail the offer you should have recharge the amount from amazon.in.

please check the below steps to avail the offer:

1. Buy a smartphone from 4th october, 2017 to 8th october, 2017 on amazon.in.

2. Once the new handset is purchased, recharge your mobile with a 1gb or
above data pack for the prepaid sim to be used in the new handset.

3. The purchase of the smartphone and 1 gb or above recharge should be done
from amazon.in to be eligible for the offer (Eligible recharges mentioned
below). The recharge must be done only on amazon on or before 21st october

4. Post recharge you will receive an optin notification via sms within 7
days. This sms will have a link to opt-in.

5. Post this notification, you need to opt-in the offer at my vodafone app
using the link received by sms.

6. Once the offer is opted in by customer, an additional benefit of 10gb
will be credited within 24 hrs.

7. For subsequent 5 months, the 10 gb benefit would be credited along with
every recharge for 1gb or above data pack.)

When i recharged first 148 i did not get 10gb so i called them then after so much of convincing and talking they gave me my 10gb.

But when i recharged this time i did not get 10gb data and when i call them they keep giving ridiculous excuses that don't even make sense. All customer care executives just want to avoid the problem falling on them.

I talked to customer care representative named swati (Name may be fake given by her)
Her team leader also gave same excuses jasmine (Name may be fake).

I am not able to send sms from my newly purchased 4g sim to any number. The vendor had recharged my mobile no [protected] for rs.349 (Unlimited calling and 28 gb 4g/3g data).
Thinking that the recharge done by vendor must not have covered sms facility, i further recharged the mobile for sms pack for rs.15 through vodafone website.
However, i am still not able to send any sms. I tried calling vodafone care at 199 but ivr says my number is not a valid vodafone number and the call gets disconnected.

Vodafone has deducted money from my account and activated some gossip pack on my cell which i have never requested. And after making a call to customer care they have ready to refund my amount and told me that you have requested this pack. When i have asked them for my request number they denied. This has happend twice. Please help me in resolving.

I have visited vodafone, chambur, mumbai gallery and linked my aadhaar number with my mobile number on 02-sep-2017 against which i received a success email from uidai.
During vodafone camp in my office on 28-nov, i just cross checked if my aadhaar has been updated or not. To my shock, the representative confirmed that it was not updated and also confirmed similar non updation from many other vodafone gallaries. He suggested to go for fresh updation which i did and again got success messages from uidai.

Two days, later, as the camp was still on, i checked, the same was not updated.

I am shocked were my biometrics are being stored and why these are not being updated in vodafone database though uidai is returning success.

Request concern persons / setup to look into this urgently.

Getting message every time about my sim is expiring and its annoying to see it in my inbox every day, every morning. I have registered complaints (Having 2complaint numbers) and no action was taken till date (1 dec 2017), i have been using your service for past 10 years, this is how you treat your customers?
It doesn't take me to switch to other network with the same number. If you keep on sending this kind of false messages to my inbox threatening "sim will expire, urgent" then i have no other options from switching to other networks.
I don't want your explanations, resolve it, i don't want to see that filthy msg again in my inbox.

Dear Sir,
iam not satisfy with your Internet Network
Coverage n Data Packs...Hence, i thought to move to other network.
I have tried many times to send SMS to 1900 for Porting but, i am not able to send sms only for 1900... "message Could not sent" is showing.
Please help me in getting the resolution.

My self rani sandhu from vpo dhaipai, district faridkot... I was using a vodafone postpaid number for which i had deposited the security of rs.1000-/ but now i have ported out my number in any other company but from last 5 months my security has not been refunded... I am so fed up, every formality required i have done but my security refundation is yet pending... Kindly do something so that i could get my security back and should be taken some action among them

Myself sagar bhutkar, contact no. [protected] and i had done a recharge of rs.65 via my m - pesa app for the above mentioned number and in return i got this msg from vodafone : "rchrg of mrp rs 65 on 30/11/17. Tlktime rcvd rs 0.01, gst rs 9.92, accessfee rs 55.07, new bal rs -5.97. Transid onr[protected]." now can anyone please explain me that even after deducting the stax of rs.9.92, why was additional amount of rs.55.07 was deducted under the subtitle of "access fee" and is it fair that i got just rs.0.01 as talktime for the recharge of rs.65..? Is this the quality of service vodafone is planning to give to its customers by looting them in this manner..?? Requesting vodafone team to please look into this matter and sort out the same, if vodafone team thinks its right for doing so then requesting the team to please justify the same if such access fee details if its mentioned in telecommunication laws and articles.. Requesting vodafone team to please share the details with public for the same

Hi
I am sumit deshmukh. Old customer of vodofone telecom. Some days before i got sms from vodafone service provider regarding new no. Which is similar to my existing no. Sms is "if you want this new number [protected] please call me on [protected] ashwin from vodafone". So i forwarded this sms to my wife priyanka deshmukh. And told her to call ashwin. She called ashwin regarding this no. After disscusion with ashwin. He sent a person to collect documents and cash to her office in airoli. That person collected documents (Aadhar card and pan card, photo) and cash 600/- and filled a form regarding this no. And gave a new sim card. And said sim will activate within 2 days. After some days sim not activated so i went to vodafone stores nerul. They said call that regarding person. So priyanka again called ashwin on [protected]. And now ashwin said i had not sent any person to collect your document. I dont know how that person know regarding this no.
Please do enquiry of ashwin. And take care about misuse of my wife priyanka deshmukh's document.