Vodafone India Complaints & Reviews

Right now my number is from Vodafone Mumbai. I am sending SMS to 1900 for porting out to Vodafone Rajasthan. I am trying to send message to 1900 to obtain porting code but even after several days to efforts using different handsets, I am unable to send the message to 1900, I do not know if Vodafone has stopped my message to 1900 or not. I really need to get the porting code. All my bills are cleared (everytime) and I have a NR 3000 deposit with Vodafone. Everytimes I try to send the message, it shows can't send. Please help me in resolving the problem.

Devendra

We have two postpaid connections and one prepaid. We wanted to convert prepaid connection into postpaid which is on my daughter's name. No is [protected]. Request was given 10 days back but still that connection is started as verification was failed. Actually second time nobody was turned up for verification. Your staff at hadapssar service centre are not cooperative. Address given for my daughter is the same one which is for other two connections. But still you people have created ruckus. I am considering porting of my three nos to other service providers. We have been faced lot of harassment and irritation due to poor service.

I am tapas sahoo. My mon no is [protected]. This is my reliance gsm mob no. I wan to switch my reliance no to vodafone. So i submit my adhar
And photo two timed before 10 days. When i had submitd my documents
My no was activated but again company had disconnected my connection.
Again i submit document. My number had not activated. Its service is bad.

Resp. Sir/ madam,

I mr. Rohit ravindra khandge,
I am writing you to inform you about the inconvenience and trouble caused to me due to the false promises made by vodafone executives to me.
This is regarding the below-mentioned number which was active few months back and was disconnected by vodafone due to delay in the bill payment.
+91 [protected] with vodafone relationship no. 96563499
After the above-mentioned number was disconnected i received a call from [protected], the lady who had called me claimed to be a vodafone executive and asked me to clear the bill, she gave me a proposal saying that if i didn't want to keep the number she can provide me with a discount of rs. 500, but i insisted to keep the number and said her that i won't be able to visit the megastore until next week due to some physical incapability. So she assured me that she will send a person to my place from chinchwad vodafone megastore to receive the payment and activate the number for me. I was thankful to her about that.
After this conversation with her, on the same day in the afternoon two people claiming themselves as vodafone executives named abhijeet naik contacted me from number +91 [protected] for my address, and when they reached my place as per my given address they collected 1525/- inr from me as my pending bill amount and gave me receipt of the same which i have attached here, also they gave me a new sim card with no. "[protected] synt" printed on it, assuring me that it will get activated with my disconnected no. +91 [protected] within 24 hours and they also demanded 100 rs activation charges for which they won't be able to give me a receipt, as it was very urgent for me to activate my number +91 [protected], i paid them 100 rs and its been 5 days now i am waiting for the sim card to get activated.
I also called customer care but they said that they won't be able to provide any info and i will have to visit a megastore personally. As i mentioned above that due to physical disability i won't be able to visit the store for next few days, so i asked them to aleast do me a favour that please don't issue my number to someone else and take some strict action on your executives.
But still no response from their side.

Thank you,
Adv. Rohit khandge,
+91 [protected]

Dear team,
I have been recharging my no. With your rs348 prepaid plan from last 2-3 months. These month on 13th i by mistake recharged my no. By rs349 instead of rs348, under which i got only 2 gb data pack to which i am not satisfied with the recharge plan, whereas under 347 plan you have given 28gb data pack plus unlimited calling, so my point is why customer is getting lesser benefits under 349 plan than 347 or 348 plan.
To address these concern i called your customer care support team to switch over my recharge plan from 349 to 348 but were unable to do it.
These was the worst experience i had with mobile operator.

Today i got an offer message for local and std call 30paise/min for 56 days on my no [protected]. When it is done i got another message for successfull, but it shows my mobile call to any other mobile will be 1.3p/sec, and to landline will be 2.5 paise/sec.

Whats the matter, i want clearification on it, this is irretated situation for me, i am using vodafone prpaid from last 10 years if vodafone will not solved my problem then i and my family will defnetly choose other teleservises

To,
Vodafone customer care

I am dhaneshkumar jayantilal parekh. Originally i had reliance sim cards but as it closed down, i went for a vodafone sim.
As per government rules i submitted my aadhar at the time of sim purchase. My name in aadhar reads as "parekh dhaneshkumar jayantilal". But my cards has been issued in the name of "parekh jayantilal" who is my late father (Expired 2013).
Now when i ask the vodafone store opeeatos at munjmahuda vadodara, they say it's their system fault i. E. It takes first and last names. Hence ij i wish to change the name on my cards i need to convert it from prepaid to postpaid.
Well i needed a prepaid card only so why do i change for a fault in your system. I won't change to postpaid.
You need to understand the name pattern aadhar follows. I clearly stated my name while purchasing your sim

Please look into the matter and change the card to the name of "parekh dhaneshkumar jayantilal" in my prepaid cards.

My mobile numbers :
±[protected]
±91 7878* *

Dhaneshkumar jayantilal parekh

Hi there,
i bought a recharge coupon of rs 60, but due to hard scratching i have lost some numbers so please try to help me recharging that coupon through its serial number.the serial number of the coupon is[protected].
please help me to find the code of the coupon.
email id : [protected]@gmail.com
THANKING YOU

Hi

Mobile no: [protected]
Name: ankit bavishi

This is with respect to the reference no.[protected] raised by subhangi your customer call representative.
My outgoing calls are deactivated from 9th nov 2017 till date due to billing amount of rs.6300 which exceeded my daily limit of rs.2000. Vodafone has charged rs.5000 as data charges (International). I was on tour and my phone was in aeroplane mode from 5th to 9th nov and i had no roaming activated on my phone. My company had earlier sent a request for international roaming but later had asked to cancel the service. I have attached the cancellation mail received from the vodafone customer care person. On what basis you have charged such a high amount on to my number. Meanwhile, subhangi had agreed to activate my outgoing calls and she said that parallel they would look into the matter. Its been more than 4 days and i am not able to make any calls or use my internet.

Such a pathetic and bad service by vodafone customer care people! Totally disappointing and disgusting. I had earlier plans for switching to airtel but now i regret not switching over.

Request you to look into the mater asap.

Frustrated vodafone customer,
Kruti bavishi
+91 [protected]

I called customer care to know about my offer exclusively for data+ calls monthly pack. They said rs. $449 offer pack is available and i recharged for the same amount. But the offer is applicable so it got reflected as normal recharge in my main balance. Without knowing this i started using my data.
For that they deducted rs.150.
After this incident i tried to reach customer care for 5 to 6 times. First timer they said will try redeem the amount which is deducted as tax. I asked for request number which he raised suddenly he dropped the call.
Then again i called them to know whether the request has been raised or not, asked me to wait for 20 mins then dropped the call.
I tried to register the complaint, after giving complaint number dropped the call while talking.
And as a lady try i called them again, what is the solution for this and one girl named divya barathi from vodafone chennai picked the call and said she will follow up and give a call back for me.
Till now there is no response from them.

My phone no is [protected]
This the postpaid no m going to the outlet of vodafone address:-nachan road benachity vodafone store bhiringi
M going nd asking to change my postpaid sim to prepaid but again n again they r guving me the excuse of system upgrade m paying my bill uselessy from last two month nd m trying to chang in prepaid i called in the vodafone customer care also on 10they said they ll solve it within 13they ll call me but they dint i again call today they r again saying ur complain is not closed.
I wont pay the bill of october2017

I am tired of the unlawful activities of vodafone and i will get rid of this sim card as soon as i can. Previously they had automatically activated lifestyle pack and taken rs 35, and now the same has trick is being applied to the new bollywood gossip pack. I have not subscribed to any such nonsense yet rs 75 was deducted automatically. Vodafone has committed such crimes previously too. Why does a company need to take money unlawfully, are your products that vile that no one wants to buy them so you steal from your existing customers?

I'd requested to disconnect a vodafone chennai account on 7th july 2017, paying the outstanding amount of the same. As soon as i paid, i'd informed the company regarding the discontinuation o[censored]sage of the mobile number via email and stopped using the same. I even got a response from them on 13th july saying the account will be suspended. Now the company is asking me to pay an amount of rs. 1298 as outstanding amount including the rent for these months. Since i haven't used the account from july i'm not planning to settle the payment and the company informed me like they are forwarding legal procedures.

Dear Vodafone support team,

My prepaid phone no [protected] has been barred and I am not able to make outgoing calls though I did recharge twice.

This is very irritating. Kindly help at the earliest.

Regards,
Siraj
+91 [protected]

My uncle ported his vodafone number from mumbai to pune. When we visited the vodafone gallery we were told that the we need to make a first recharge of rs 77.

When we got the number activated after porting, we tried to do an online recharge of rs 77 but it did not work. Later i called vodafone and came to know that first recharge can not be done online. This is pathetic in the world of digital india. Vodafone does not have technical capabilities to enable first recharge online!!

Later i did the recharge thru voucher obtained form a local store. Despite 2 hours the amount did not reflect in our account. So i again called vodafone and explained the representative the whole story and he said he does not have any idea and we should contact the retailer who did the recharge.

We again went to the retailer and were stunned to know that the 77 rs recharge was actually the service charge for porting the number from mumabi to pune circlle. And we are now required to do a fresh recharge that would get added to the account.

This procedure completely puzzled us. The representative did not have any idea about the exact purpose of the first recharge. Neither him nor the representative at the gallery clarified anything except telling textbook replies. It's clear and evident that the employees of vodafne themselves have no understanding of their business processes. Good luck vodafone.

Consumercompalints representatives, please do not forward this to vodafone. They are not commuted to solve anything on this site. That's my past experience. Just mark this as fake closed.

I have cleared all my bills due to the payment of my alternative vodafone number i.e [protected] my number i.e. [protected] was putted on barring although i have cleared all the bills of my my number [protected]. Please look into the matter and solve my problem as soon as possible.

I downloaded vodafone app and was free gift of 1gb data which was activated automatically. After sometime i got a message that your bill for current cycle is 2000+ for the data used above 1 gb. Then i got a message that my call service will be interrupted. All these happened because i downloaded vodafone app. I didn't requested for free gift and they have not reinstated my original plan instead they continued high speed to charge me wrongly. Now they are not supporting as bill is not generated yet which will generate only after a month this is as per my discussion with customer service team, mail team and chat team. This is mental harassment and vodafone seems to be enjoying this loot of our hard earned money.

This is amit chaudhari here. I live in mumbai. I have blocked my sim card on saturday because my phone was stolen. Today i went to vasai road vodafone store and take new sim card by gave them fir copy and addhar card they told me that the sim card will activate in 2 hours and 4 hours has been passed still my sim card not activated. Its shows sim card registration failed. My mobile no is [protected] and sim no is[protected]

Dear sir,
Yesterday i bought a simcard. But i can not get any offer, like him. ([protected])
The offer was 1 gb data per day and call to all vodafone numbers for 4g handsets for 84 days. I only received 2gb data but did not give 1gb of data every day.
Then i called at customer help line 198, they were told that the retailer had recharged the sim card before entering the mobile.
Please help me sir.

Everyday flash service was activated despite my frequent requests to stop it.
It seems my number is blocked as I had complained for flash services and demanded Rs.100 deducted from my balance. Despite frequent request the serviced were not deactivated. I request to revert my balance of Rs 100 ..