Vodafone India Complaints & Reviews

My uncle ported his vodafone number from mumbai to pune. When we visited the vodafone gallery we were told that the we need to make a first recharge of rs 77.

When we got the number activated after porting, we tried to do an online recharge of rs 77 but it did not work. Later i called vodafone and came to know that first recharge can not be done online. This is pathetic in the world of digital india. Vodafone does not have technical capabilities to enable first recharge online!!

Later i did the recharge thru voucher obtained form a local store. Despite 2 hours the amount did not reflect in our account. So i again called vodafone and explained the representative the whole story and he said he does not have any idea and we should contact the retailer who did the recharge.

We again went to the retailer and were stunned to know that the 77 rs recharge was actually the service charge for porting the number from mumabi to pune circlle. And we are now required to do a fresh recharge that would get added to the account.

This procedure completely puzzled us. The representative did not have any idea about the exact purpose of the first recharge. Neither him nor the representative at the gallery clarified anything except telling textbook replies. It's clear and evident that the employees of vodafne themselves have no understanding of their business processes. Good luck vodafone.

Consumercompalints representatives, please do not forward this to vodafone. They are not commuted to solve anything on this site. That's my past experience. Just mark this as fake closed.

I have cleared all my bills due to the payment of my alternative vodafone number i.e [protected] my number i.e. [protected] was putted on barring although i have cleared all the bills of my my number [protected]. Please look into the matter and solve my problem as soon as possible.

I downloaded vodafone app and was free gift of 1gb data which was activated automatically. After sometime i got a message that your bill for current cycle is 2000+ for the data used above 1 gb. Then i got a message that my call service will be interrupted. All these happened because i downloaded vodafone app. I didn't requested for free gift and they have not reinstated my original plan instead they continued high speed to charge me wrongly. Now they are not supporting as bill is not generated yet which will generate only after a month this is as per my discussion with customer service team, mail team and chat team. This is mental harassment and vodafone seems to be enjoying this loot of our hard earned money.

This is amit chaudhari here. I live in mumbai. I have blocked my sim card on saturday because my phone was stolen. Today i went to vasai road vodafone store and take new sim card by gave them fir copy and addhar card they told me that the sim card will activate in 2 hours and 4 hours has been passed still my sim card not activated. Its shows sim card registration failed. My mobile no is [protected] and sim no is[protected]

Dear sir,
Yesterday i bought a simcard. But i can not get any offer, like him. ([protected])
The offer was 1 gb data per day and call to all vodafone numbers for 4g handsets for 84 days. I only received 2gb data but did not give 1gb of data every day.
Then i called at customer help line 198, they were told that the retailer had recharged the sim card before entering the mobile.
Please help me sir.

Everyday flash service was activated despite my frequent requests to stop it.
It seems my number is blocked as I had complained for flash services and demanded Rs.100 deducted from my balance. Despite frequent request the serviced were not deactivated. I request to revert my balance of Rs 100 ..

I was submitted my postpaid billing complaint to vodafone customer care, nodal & appellate officers on chat, email, telecall, facebook & twitter.
I'm waiting to get it solved from 11 november till today.

I’m using vodafone red499 plan for my postpaid. My complaint is regarding the national roaming outgoing calls are charged me before the completion of 6 months from enrollment of tariff.

(At the time of switching to vodafone postpaid, vodafone representative confirmed me about the offer of free national roaming incoming & outgoing calls).

Past billing details for reference –

1. June 2017 / paid bill 318.14 rs

National roaming outgoing calls = 92:00mins / charges – 0.00

2. July 2017 / paid bill 390.25 rs

National roaming outgoing calls = 260:00mins / charges – 0.00

3. August 2017 / paid bill 581.9 rs

National roaming outgoing calls = 236:00mins / charges – 0.00

4. September 2017 / paid bill 606.18 rs

National roaming outgoing calls = 333:00mins / charges – 17.45

5. October 2017 / paid bill 664.25 rs

National roaming outgoing calls = 150:00mins / charges – 60.30

6. November 2017 / bill 1337.37 rs

National roaming outgoing calls = 697:00mins / charges – 626.80.

National roaming outgoing calls & their charges in the month of september, october & november are self explanatory.

I request vodafone to do the correction& send me the revised bill asap.

Vodafone please avoid to cheat customers in future.

Vodphone no [protected] charged 513 rs last month.
Special number 585858 and they said i spoke for 57:10 minutes for which they charged for rs.513/- but i dont know which no is this even the time is night time, i never called any one in this timing even you can check my last 2 years bill. First-fall vodaphone network is very week call is not active even 20 min, every in min call will be disconnect and they said the call is run 57 min it is fake they charged unnecessary, please help

I have use vodafone sim for my 5 family member last 10 years but recently change my location so total down network for my new location

Address = haridham society, near hathi mandir, ambatalavadi. Katargam, surat - 395004. Gujarat, india.

Inside home not revived any one off dots network than out of home single or two dotes network realiese but i have not proper use in internet or voice services

As soon as solution for this area full area network down please visit and check my location

Co. No. = [protected]
Email = [protected]@gmail.com

This is to inform you that vodafone has started charging for making missed called. We hv been trying to call in number in tunisia but the number was never picked then also vodafone charged us for isd approx. R. 5500
It is really strange. We also filed a complaint to their appellate office then also nothing happened.. When we asked for the proof of talking they refused to provide
Pls help us get our money back pls

Rahul chopra
[protected]

I ask vodafone how dare your customer care call center staff mr. Santosh kumar (Name as said by him) can insult and misbehave / misconduct with me so severely over phone (At 5.50 am on 01.11.17) with so much of abusive languages (Not worth to be written here) and threaten me to even disconnect my vodafone number, unless i immediately 'withdraw my complaint'? In his hindi version the english transcript is "aap bangali-log itna der tak shote ho keya? Sala tu abbhi phone rakh. Vodafone-ko tera baap-ka jaidad samajh rakkha hai keya? Abbhi-ke-abbhi tera sikayat waps le le, nahin to tera vodafone-ka connection-hi cut dunga mein." the above statements were however not continuous, but in a discrete manner.

Then he himself put down the phone without listening to my complaint in detail, about 'net balance not been available' after pre-paid recharging, that i inserted through vodafone website. He seemed being more interested about going in to the maximum details (!) of my sbi debit card e. G. Card no., cvv code, password etc (Which are forbidden to be shared with any outsider) what i used for the above recharge, attributing the 'delay in getting the net balance' to it. He seemed being under influence of something / substance immoral and extraordinary... With too much abnormality. Is he (Or any other vodafone staff) is authorized with free hand, to deal with your customer in such a highly objectionable manner? Does it reflect how 'careful' vodafone customer care is? I have already reported that in my e-mail dated 03.11.17.

Regards,

Sujay goswami ([protected])

I had changed my plan on my two numbers in june'17. However, the concerned vodafone store did not change it nor did it inform me that the plan was not changed. I came to know two months later that the billing amount was high because of not changing the plan by vodafone. The plan was finally changed in september 2017 but vodafone is not reversing the excess amount charged to me in june, july, august and september.

I have written to all the teams including [protected]@vodafone.com and also appellate. However, there is no response / action from both the ids. When called on the mumbai nodal number[protected] and appellate number[protected], there is either no response, no action. The calls are either disconnected or transferred to customer care division where the customer care executive is unable to do anything about the complaint and asks to call on the nodal / appellate numbers only. This is sheer harassment and fleecing by vodafone. Can someone help me get my refund?

With this mail, i want to convey that i have been suffering from worst telecom services from vodafone and repeated call drops.
I have been suffering from call drops on vodafone network since last 1 month.
I have been using this vodafone network since 3 years in ahmedabad. Then i got mnp to vodafone delhi circle around 1.5 months back. Since then, i have been getting this problem.
I called on customer care around 7 times day before yesterday, and 3 times today. Every time i couldn’t convey my problem because of these call drops.

Secondly, i was told during mnp that i would be getting 100 rs off on my 499 plan for the first 3 months, but they charged 499 only.

Thirdly, i have paid my mnp balance transfer of around 636 rs last month only, but they have added this money again in my new bill also.

Now i have had just enough from your side.
It was a big mistake i opted for this network, even when i was getting some better plans from other service providers. Being a loyal customer, i was not thinking of such services.
But i am left with no option, but to address my complaints to trai too.
I will surely put this on other social media also, so that other people don’t suffer like me.

Ankur meel
[protected]
Delhi ncr circle

Have purchase Rs.10 Vodafone top up voucher Card But Pin Number Is Damaged after scratching a bit too hard . Please Give Me Secret Pin Of This Card On My Number .

My Mobile Number And Recharge Card Details are given below.

Mobile Number: [protected]

Serial No. Of Recharge Card:[protected]

Secret Pin:

Actually i wanted to sell my nikon d5600 brand new camera, and i did chat with the buyer. His name is h singh, as he mentioned, but in phone conversation he told his name as harish singh, he we met at mandi house metro station gate no 4, he just offered me the thing what he was eating, he checked the product and decided to purchase for 45000 as it is brand new. I got little bit of giddiness after eating the snacks he offers, suddenly he disappeared, he stolen my mobile phone, gold ring, please please please help e to find him out... He called to my number before we met, but i lost my phone that's why i need call history

I have lost my phone on 7th nov-2017, i need call history of 7th nov 2017, please share the call history to my mail as i have some important numbers on that date. Ram. [protected]@gmail.com, my phone number is [protected]

Need call history of 7th nov-2017 for the number [protected].
Please share the call detalils to ram. [protected]@gmail.com

I have ported my number [protected] to vodafone, within a week my outgoing calls are barred. On quering customer care, they asked to fix an appointment with vodafone for physical verification. I fixed the same, but none of the representative came for the physical verification. After 2 days my number is suspended by vodafone. I again called and fix the appointment again, but they say you may have to wait 3 more days for the represntative to...

Dear sir/mam,

I am sunil pandey from ahmedabad. I had converted my number [protected] in postpaid number with only 99/- monthly rental plan. But vodafone activate 349 plan without intimation. When i noted that plan so vodafone executive says that to pay 400 then he will revert it back, but sir vodafone company didn't refund it. I have paid total amount 950/-. When i have converted my number in prepaid as it is. The exceed amount 676/- is credited to my prepaid ballance it's not fair sir, because if i pay more than bill amount then company need to refund in as cash or cheque as per policy. But vodafone credit it to prepaid ballance. Now what will i do of prepaid amount? I am regularly trying to mail nodal officer gujarat/mumbai but they always explain company policy. One day before diwali i have visited a vodafone customer care bapunagar ahmedabad. I saw so many customers like me cheated by vodafone company. Some people say that bill amount are more than monthly rental plan which is cheated by vodafone company. I know 676/- amount is minor amount for that issue but you know sir, vodafone has so many customers and some customers are poor. If vodafone can cheat me. So how can we believe vodafone will not cheat poor customer. Please help me sir. I have complained that issue to vodafone nodal officer also but not get proper response and solution. Please sir help me to get cash or cheque of my account. I don't want as prepaid ballance to use again in vodafone. For further communication call me at [protected].

Vodafone is the worst network i have ever used in my life they dont provide any offers and poor customer service. I am very disappointed with their service. I used to recharge for atleast 300+ every month and still no offers for me. They provide offers only to customers who dont use their network much. I gave port request and the representative called and asked me to wait to get offers. Really disappointed with poor service and expensive plans

Sir i have applied port request bsnl to vodafone. But vodafone employer mr subabm contact number [protected] branch police line jodhpur he treat misbehavior. And till 14 day go until i have no port sim bsnl to vodafone. His person during 14 day miscommunication. And change plan according. Sir i have request to take action against vodafone company this emploer. And stop this port request. Sir present time i have block bsnl sim and no service vodafone sim. Result my number [protected] is not working all kind of my activity stop. Please give me needful support on this matter

I recharged my phone for 294 (Internet pack) on my vodofone number and then i got messages stating that the recharge has been successful. After that i began browsing and then realized this morning that 160rs has been deducted. I contacted the vodafone customer care and they say they need 24hours to look into it. I have neither received 294rs on my call balance or anywhere+ i need to bear the additional cost of 160 for browsing. Telephone companies are looting people's money in the broad daylight.