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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 41

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Vodafone has changed my postpaid mobile number plan without any intimation and activated high cost plan.
I lodged various complaints but no resolution moreover customer executive talking pathetically.
Customer executives are forcing me to deposit bill as per changed plan and saying that old postpaid plan is not available therefore plan has been changed without any intimation....
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Vish Ponnuru
from Bengaluru, Karnataka
Jan 7, 2022
Jun 13, 2023
This thread was updated on Jun 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset Inbuilt Games charges

I received the message following and deducted Rs 25 from my account.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. xxx

I haven't requested for any service...
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Gopal_Sengar
from Faridabad, Haryana
Jan 7, 2022
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Extra Bill Charge Account id 175564151

Address:Faridabad

My Company Name is Taxer Advisory Private Limited.
I am a Consumer of Vodafone idea Limited Account ID Is[protected].
I have been using 5 no.s under the Account Id[protected] since a long time.

My Bill was fixed @ Rs. 1764 (Rs. 299*5 + GST). But from last 4 months I have been getting huge bills on my ID. After complaining we are informed from Company side that 1 of our No. ISD Calls are being done, that is why...
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S
Spectre
from Mumbai, Maharashtra
Jan 7, 2022
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Systematic robbing

I received an SMS on 12th October 2021 on my number saying
“Thank you for choosing Contakt Gaming Service… You have been charged Rs 25.00 Your balance is Rs 88.00”
Checking back I can see how frequently money has been cut from my account with similar messages like “power deal, content game box, gaming service, data power etc .
I have NOT activated any of these services on my number.
It is unlikely Vodafone...
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S
sum23
Jan 7, 2022
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Mydelights Fraud

I had received a message from Vi that 49rs. had been charged from my account by choosing mydelights powered deal. I had not subscribed to anything prior, hadn't clicked on any sketchy links nor was this deal made with my consent. And seeing as though I'm not alone in this case and it has been happening for more than one year to numerous Vi customers, this is clearly a fraud by Vi. Otherwise why haven't they resolved this bug yet? Shame on...
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Lakshmi Pisharody
Jan 7, 2022
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Not able to send SMS from Vodafone IN Sim from Ireland

I recently moved to Ireland, and I want to send sms with my Vodafone number. I have talktime over 100rs and an unlimited call/data/sms pack for a year active. International roaming service is activated. Haven't opted for international roaming pack as I am ok for the standard rate of 15rs to be deducted for the outgoing sms. I am getting incoming msgs from all sources. Please help....
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MistiP
Jan 6, 2022
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Poor customer care service

I have done the recharge of 100 rps on my VI SIM card but still I was unable to take calls or calls anyone. When I raised it to CC team then the guy was rude and not kind enough to resolve my issue. Instead he was hovering over incorrect recharge without providing any proper solution. Dear VI team, please provide some training to your CC team on how to speak with customer and solve their genuine issue....
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A
Amit Jhingan
from New Delhi, Delhi
Jan 6, 2022
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Message service not working

I am unable to receive or send messages. Error 29 is what comes up....
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Amit Jhingan
from New Delhi, Delhi
Jan 6, 2022
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Messages not working

My message service is not working. Error 29. Can't receive or send messages...
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shethd
from Mumbai, Maharashtra
Jan 5, 2022
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Mobile data is not working

Address:Flat no. 22, wing B, Rustomjee Regency no. 4, Jayawant Sawant marg, Dahisar [west]

Since morning my mobile data is not working...
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Emma Whatson
Jan 5, 2022
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No Internet Services from past 1 month

Hi There

I am writing is email as I have extremely frustrated with my service. My Vodafone number is +[protected] and it has a roaming pack activated. I am in Dubai and from past 1 month, there is no internet service coming on my phone. I have contacted you guys several times over WhatsApp, have done troubleshooting several times and nothing has helped and now I am tired of it. I would like to get my refund on my bill of...
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H
Harishkumary
from Alwar, Rajasthan
Jan 4, 2022
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Unable to make call on landline numbers

Address:Alwar

I am unable to make call on landline numbers. I have also complain the above concern to VI representative. But after more than 15 days no satisfied reply has been received from VI. and on present day i a unable to call on landline numbers.....
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Arshdeep singh Gill
from Amritsar, Punjab
Jan 4, 2022
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Marketing calls after ported out

Hlo my mobile number [protected] now with Bsnl network i ported out from vodafone idea around a month ago but still receiving dozens of calls a day from them about offers and silly competitions quizzes etc im finding it very annoying even my c...
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mohdnoman12
from Allahabad, Uttar Pradesh
Jan 3, 2022
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Services Stopped

My Vodafone no. [protected] has been deactivated due to some issues. This is my Bangalore's no. however I have visited the store in Prayagraj (Uttar Pradesh) and they don't have any solution to it.

A couple of days prior I had gotten the message from Vicare that "Your Vi Connection will be discontinued within 48 hours as your documents have been found non-compliant as per Govt. norms". Post getting that message I promptly...
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RESPECTED VI NETWORK TEAM

Latttitude and Longitude
22.633762 and 88.434030
I like to drag your attention that I am facing
Huge indoor and outdoor network coverage problem which presiding for long time.

I am frustrated from your network coverage and mute calling or call dropping issues.

I have raised many times Complaint KOL-V[protected] to your firm.

But problem...
+1 photos
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RupeshBerry
from Pune, Maharashtra
Jan 2, 2022
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Unauthorised charges for B Cafe portal

Rs.15 have been deducted for no reason.

Got this message
Hello!
Thank you for choosing to access Bcafe Portal,
You have been charged Rs. 15
Your balance is Rs. 145.5...
+1 photos
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N
nameetakabad
from Mumbai, Maharashtra
Jan 2, 2022
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Pathetic Customer Service

Worst Service levels at the Vodafone Gallery - Santacruz (West), Mumbai branch.

I have been facing non availability of Mobile Data since 31st Dec hence called up the Customer Care No. 199 only to be told that I must upgrade my SIM only then will the Mobile Data start working properly. How does one upgrade their SIM ?? Only by visiting their Vodafone Gallery and not over the phone. I have visited the Vodafone Gallery multiple...
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mk7860
from Mumbai, Maharashtra
Jan 1, 2022
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I thought I'm doing something wrong

These people are the worst in terms of actually providing smooth services other than their special packs they keep charging for. Unfortunately, i may even part with the phone number if they continue doing what they doing. I can't afford them and can't send sms to port out....
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Chaitanya.patil
from Boisar, Maharashtra
Dec 31, 2021
Jan 22, 2022
This thread was updated on Jan 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request you to install network booster in our office as soon as possible.

Address:AARTI INDUSTRIES LIMITED UNIT-3 ,PLOT NO.K-17/18/19,MIDC TARAPUR ,TAL/DIST-, Maharashtra 401504

Dear customer support team,

Past more than 2 months we have seen major drop in the network with no phone working and we have corporate connection with staff working at office, also many other in the premises facing the same issue.

We are located at AARTI INDUSTRIES LIMITED UNIT-3, PLOT NO.K-17/18/19, MIDC TARAPUR, TAL/DIST-, Maharashtra 401504

Request you to install network booster in our office...
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Pradeep_prajapat
Dec 31, 2021
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Account balance deduction

Balance deducted from account for the service which no one is aware, even customer care support person also....
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