Vodafone India Complaints & Reviews

I was using the idea Vodafone connection since 12 years and everything was working fine. BUT on Jan 13th 2022, the Internet speed is reduced to 2G and no signals anymore. I called customer service and also confirmed I am in excellent network coverage area.
1) I am living in the same house since many years, my phone has no issues. Both my idea Vodafone numbers stopped receivin 4g, and it internet speed is only 2G since last week. Some issues happened within the Vodafone tower.

In spite of multiple follow ups, Vodafone could not give me a answer or reslove my issue. I recently recharged my phone for 1 year, I need refund of my amount (1790 rupees) so I can cancel and switch on to a different network.
See message from Vodafone below.

Hi, we have worked on your complaint no. APR-V[protected] but are unable to resolve it completely. We are concerned about your issue and continue our efforts to improve our network in your area. In case you arent happy with our efforts, you can appeal at 198 (Toll Free) within 30 days.

Hi,

This is to inform you that the postpaid number [protected] in the name of Mohit Sharma has been closed by Vodafone in the month of October 2021 and still I am receiving bills every month even after repeated calls and requests.
On January 7, 2022 I again received a bill of Rs. 1150 which I had to pay as the email said it is a notice from the court and I decided to close this for good. I have screenshot of the bill...

Hi,

This is to inform you that the postpaid number in the name of Mohit Sharma has been closed by Vodafone in the month of October 2021 and still I am receiving bills every month even after repeated calls and requests.
On January 7, 2022 I again received a bill of Rs. 1150 which I had to pay as the email said it is a notice from the court and I decided to close this for good. I have screenshot of the bill paid for Rs. 1150.
Again today (on the 16th of January 2022), I have received another bill from Vodafone of Rs. 239 asking me to make the payment again.
Please note that the number has already been deactivated by Vodafone itself in October 2021. Kindly take action as I am being harassed repeatedly by this nuisance.

Attaching all the screenshots for your reference.

Best Regards,
Mohit Sharma

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25

I haven't requested for any service like that

Please refund my balance ASAP!!!

Vodafone decides to make huge profits by charging excessive amount to every postpaid customer. Without my consent/will vodafone starts charging me 299 additionally every month from September 2021. After questioning the authorities no one is helping to resolve the matter, they don't even seem educated to understand the concern. They only fill a 2 page template and respond to my mail. My question to them is "why should I pay for the services I did not request for, I am not even using it" Vodafone is forcing me to use 299 plan. Someone pls look into this.

Internet is too slow and keeps doing to and frow between 2g and 4g. No stable connection is present.

Everytime I top up, there are deductions and my balance rapidly goes down to almost zero even though I don't have any active subscriptions. This is so frustrating, why are there such hidden services and deductions being done without user knowledge and permission.

Sir,
I have sent repeated sms for porting of my vodafone no [protected] to 1900 but every time it shows failed.
Kindly arrange to get me Porting UPI Code so I can port my numbers.
Thanks
V K Sharma

Today got a message on my number phone that

"Hello!
Thank you for choosing to access FUN PORTAL, You have been charged Rs. 20"

Where as nothing was used. Vodafone keeps taking away the balance adding things without consent.

VI formerl vodafone is a bunch of thieves!! This is a well known fact as these crooks arr looting people of their hard earned money. I recharged my number and these frauds self activated services that brought my balance to 0. There customer service is unable to help (as usual) and such fraud companies are openly running their business in our country

Dear sir,
My voda postpad no [protected] of 399 rental and this month bill ammount is showing 2800 rs pls remove extra charges as soon as possibile or tell me that i have to complaint against compny or any legal action pls clear as soon as possible .

Dear sir,
My voda postpad no is [protected] i am using 399 rentalnplan and paying bill on time but this month i got 2800 rs bil and cc of voda is saying that i called isd calls even i never done this kindly resolve my problem or tell me that i could file Fir against company.

Dear Sir/Madam,
I am Mr.Pausian Tawisang, my vodafone phone number is [protected]
I recharged net data and sms 100 per a day...but I could not send sms to others...and even I have balance too..

Hi,

Please help me to activate incoming call on mobile number [protected], not able to receive incoming calls, this is on high priority, please help, it's very difficult to use my mobile without incoming calls

I've been charged Rs. 25 for pre-embedded games which I didn't even selected. This amount has been deducted from my balance which is wrong I did not selected this games.
I received the message daily, here it is:

Hi! We have received & are processing your request for service Mazaa Games. Just sit back & relax, you will receive a confirmation within 2 hours.
While I have not selected any value added services. Even I have checked all my value added services but none of them are subscribed.

[protected] this is my phone number. I am Rakhi Yadav. Re. 1 store is looting money from my account from a very long time. I never subscribe it. I want a prompt action and kindly recharge my account with the same amount I have lost. Scamming customers like this and confusing them like this is pathetic. Vodafone should take responsibility.

I have accidentally recharged my mobile numberxxxxx (wrong number) instead of recharging to another mobile number yyyy (correct number) an amount of Rs. 2899/- transaction id : ONR[protected] .
I have recharged my mobile number on 29 December 2022. and by mistake I have again recharged 1st Jan 2022 also in the same number with same amount.
Kindly refund my recharge amount.

Hello team,

On 11th January, I was deducted 20 INR for Fun portal it seems which I never activated or gave permission for VI(Vodafone Idea). Attached screenshot for reference. Please help to stop such fraudulent and unnecessary deduction. We can track these ### deductions but just imagine the village people and their innocence and how many deduction they might have done without notice.

Please help in refund.

Thanks and regards,

In Aalo town of Arunachal pradesh Vodafone stopped internet connection for last one month. Not able to use even 2g speed. When contacted to customer care, they told that Vodafone is unable to provide any service in this reigon. But recharge is compulsery.

As I recharged for my friend a topup offer, unfortunately it comes under unlimited callertune offer, 78 rs deducted from my account, so please refund this amount for the recharge purpose and deactivate the callertune offer.