Vodafone India Complaints & Reviews

Since morning my mobile data is not working

Hi There

I am writing is email as I have extremely frustrated with my service. My Vodafone number is +[protected] and it has a roaming pack activated. I am in Dubai and from past 1 month, there is no internet service coming on my phone. I have contacted you guys several times over WhatsApp, have done troubleshooting several times and nothing has helped and now I am tired of it. I would like to get my refund on my bill of entire Dec to date as I haven’t received the service you promised to deliver. Also please advise once it is done I would like to transfer my number to another provider and disconnect derives immediately

I am unable to make call on landline numbers. I have also complain the above concern to VI representative. But after more than 15 days no satisfied reply has been received from VI. and on present day i a unable to call on landline numbers.....

Hlo my mobile number [protected] now with Bsnl network i ported out from vodafone idea around a month ago but still receiving dozens of calls a day from them about offers and silly competitions quizzes etc im finding it very annoying even my c

My Vodafone no. [protected] has been deactivated due to some issues. This is my Bangalore's no. however I have visited the store in Prayagraj (Uttar Pradesh) and they don't have any solution to it.Â

A couple of days prior I had gotten the message from Vicare that "Your Vi Connection will be discontinued within 48 hours as your documents have been found non-compliant as per Govt. norms". Post getting that message I promptly called customer care where I got a confirmation that I don't need to stress over this is on the grounds that all is great and I can disregard that message. Again I have the pop-up expressing that it will be discontinued and again I checked with customer care and I have gotten a similar reaction.

Today around 12:30 PM my services have been stopped when I visited the Vi-Store and didn't get any proper way out. I called customer care to check that what would be the alternative so someone said that I haven't recharged my number which is incorrect because I have recharged in the previous month and had a word with the Floor support Supervisor and Manager Ms. Soujanya regarding the same then I got to know that my number has been deactivated due to document issues apparently there was no solution except that I'll have to travel to Bangalore to get it sorted. Â

This is how Vodafone Idea is treating their customers that for a single issue that customers have to spend a lot to travel from one state to another state just to get documents verified or renewal of sim?Â

Regards,
Mohammad Noman

RESPECTED VI NETWORK TEAM

Latttitude and Longitude
22.633762 and 88.434030
I like to drag your attention that I am facing
Huge indoor and outdoor network coverage problem which presiding for long time.

I am frustrated from your network coverage and mute calling or call dropping issues.

I have raised many times Complaint KOL-V[protected] to your firm.

But problem haven't fixed till date.

I also face more problems I travel to my home town outside the urban areas.
Please do the needful as soon as possible.
I am attaching a photo of my signal that exsist all time in my phone.
I have tried to changed the network settings of my phone hundred times but no use.

If it goes not get fixed then I have to forcefully Port myself to a better network and I am serious about that.

Thank you.

Rs.15 have been deducted for no reason.

Got this message
Hello!
Thank you for choosing to access Bcafe Portal,
You have been charged Rs. 15
Your balance is Rs. 145.5

Worst Service levels at the Vodafone Gallery - Santacruz (West), Mumbai branch.

I have been facing non availability of Mobile Data since 31st Dec hence called up the Customer Care No. 199 only to be told that I must upgrade my SIM only then will the Mobile Data start working properly. How does one upgrade their SIM ?? Only by visiting their Vodafone Gallery and not over the phone. I have visited the Vodafone Gallery multiple no. of times since yesterday but to no avail. First met a lady named Ms. Madhu Gupta at around 11.30am who did something on my mobile phone, later took a Live photograph of mine and also verified my ID documents (Aadhar Card). This process took approx. 30 - 45 mins. Post which I was given a New SIM Card and told, now your calls (Incoming & Outgoing) as well as SMS will not work for atleast 2 hours (ie around 1.30 pm). Diligently I waited longer and replaced the Old SIM with the New SIM at around 3.30 pm & to my surprise, it just did not work !! I called up Customer Care on 199 again (Since I believe No Vodafone Gallery has a dedicated No. of their own and everyone has to route their issues/concerns through Customer Care only !!) to be told that the request for the Change of SIM has been rejected. When I questioned them WHY the only reply I got was, visit the Vodafone Gallery they will give you complete details. SO again, I land up at the Vodafone Gallery at around 5.30 pm & when I ask for Ms. Madhu Gupta, she obviously was ignoring / avoiding to attend to me hence I was asked to meet another guy by the name of Mr. Sohail. Fine - it didnt bother me much as long as my issue was getting sorted but alas again the same story. False assurances, again checking and rechecking of documents which were uploaded by their team itself. The worst is - Mr. Sohail asking me why did Ms/ Madhu give me a New SIM card ? I mean - how on earth would I know that ?? Isnt there any kind of internal coordination ? Anyways, again at the end of this 30 odd mins I am told, everything is sorted, wait for an hour, it will all start working properly & I will give a call personally at 7.00 pm to confirm the same. As I type this message on 02nd Jan (11.00 am), neither has anybody bothered to call the alternate no. shared nor has the problem got resolved. Later last evening at around 7.30 pm, I called up the Customer Care on 199 again and insisted on speaking with the Supervisor/Manager - after about 15 mins I get a call from Ms. Riddhi who supposedly was the Floor Supervisor. I narrated all my issues again with her only to be told in the end, that Customer Care attends only to Billing related issues & for any other issues we must visit the Vodafone Gallery personally which is absolutely ridiculous !!

Being the Customer Service industry myself, this no. ([protected]) is my sole primary no. used not only for personal but also all my official transactions which is now completely out of action since yesterday !!

My Vodafone Bill is due today but how do I pay ?? since all my Bank Accounts are linked with this No. only ...

Is there any solution at all ??

These people are the worst in terms of actually providing smooth services other than their special packs they keep charging for. Unfortunately, i may even part with the phone number if they continue doing what they doing. I can't afford them and can't send sms to port out.

Dear customer support team,

Past more than 2 months we have seen major drop in the network with no phone working and we have corporate connection with staff working at office, also many other in the premises facing the same issue.

We are located at AARTI INDUSTRIES LIMITED UNIT-3, PLOT NO.K-17/18/19, MIDC TARAPUR, TAL/DIST-, Maharashtra 401504

Request you to install network booster in our office as soon as possible.

Balance deducted from account for the service which no one is aware, even customer care support person also.

I am unable to send receive text message from Vi number. It is giving me error 69.
Tried reaching customer care but haven't received resolution from the team.

My mobile number is [protected] the vodafone telecom company has blocked my number without any request from me so i would like to know who has played this scam of getting my sim suspended, i would like to get the details of the footage if somebody has done personaly from gallery or want to know the nunber from which the request has been made else il take it to higher authorities by filing and RTI on the company

MY number is [protected] and name is bhuvaneshwari I cannot send SMS TO anybody it always says Vodafone IN error 50 it showed negative balance on Vi so I recharged 170 but still it is negative, while troubleshooting on Vi it says this number is barred from sending messages

Please look into it

Dear Team,

I want to Port out my Vodafone Idea Number to Jio, I am trying to send Port SMS to 1900. But unable to Send the message Please help us out.

I applied for data entry online work through quicker. Then on 27.12.2021 Shreya Sharma called me from [protected] and explained me about the work. Then she has taken my details like aadhar no, email, account number. Then she said to deposit 2000 as registration fees for the account details in which amount is to be deposited Mr Ashok Chawla called from [protected] and texted me the account details [protected] Account Name...Vodafone IFSC ...KKBK0005033. I deposited the 2000 on 27.12.2021. then he forwarded me sample work file and work file from email [protected]@gmail.com. he then said that verification department will call and after verification will refund 2000 rupees. Then next day Vinod Sharma from verification department called from [protected] and asked to deposit 2499 as agreement charges and after that 5700 ...2000+2499+1000 (cash back) will be refunded by the same day. I deposited the said amount and sent screenshot on email as told by them but no cashback was provided. Today i.e 29.12.2021 I called Ashok Kumar and he informed that Vinod Sharma is on leave so my accounts verification is delayed. He himself made me to talk to accounts department and then they said I further need to deposit 1210 as GST charges. When I calculated GST it amounts 810, I cross questioned and he said it company's term. Luckily I got same reviews on complaint site and sending this complaint for solving the issue at earlier.

Hi, I am having valid prepaid plan of Rs 599. but i am unable to call on bank customer care number.
Everytime it says - you do not have sufficient balance to continue this call!

Please address this issue on priority,
Write me @ gitanjali.[protected]@gmail.com

Vodafone deduct my balance on different VAS services.
They deduct Rs. 25.00 on Contakt gaming services
another 45.00 on Wellness_45
inbuilt handset games 25.00

I checked in online, it's shows you have no any VAS services.

I didn't activate any VAS services at all.

Hello my name is rajan kumar and i am vodafone's costmer and my complaint is that vodafone network works fine everywhere but Wherever I am at home, there is a network problem, calling happens, but the data does not work, I have to run with jugaad And now i have net more than 100gb data and my sim is postpaid and 500 rs bill is not a problem that 500 rs bill is there But if I tell the network speed that better, then my father had said that I refused to get WiFi installed.Because I thought that Vodafone's network is good, it is only right, but what is the use net is worse than 2G, I am telling right.That is better than your net then other network is better than your price but good net gives but no one my complaint it was because maybe you can fix it
NAME:- Rajan Kumar
STATE:- Delhi
HOME:- New Delhi, 110081 Madanpur road, b-255 ranikhera, bhagya vihar jain colony
Thanks
your coustomer
Mr. Rajan Kumar Gaur

My area have been cell tower but not working properly .i was raised complaint but not resolved. i need to cell tower any network.