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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 44

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S
syketan
Dec 13, 2021
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Unwanted VAS charges

Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10.

message from vodaphone.

when i send atop to vodaphone. i got message

Dear Customer, you are currently not subscribed to any VAS service.

how and why without my infoemation charges are levied without any pre intimation...
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A
Amee Madlani
Dec 12, 2021
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Unable to call and receive calls

I m not able to receive call due to network.i m not getting whts happening.its for first tym. I m user of vodaphone since 14 years.pls resolve it as early as possible....
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A
ARAVINTHAN K
Dec 12, 2021
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I facing the problem error 69

How to resolve the error 69 problem...
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J
Justin Chirayath
Dec 11, 2021
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Issue with PORT Message

Unable to send PORT message from mobile.. Everytime ok it is giving an error.

Can't send the message with IDEA error 0...
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S
ShaiMotlekar
from Mumbai, Maharashtra
Dec 11, 2021
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Customer Service

Had asked for a family plan number to be closed. The agent messed up by just delinking [protected] but forgetting to close the account.
Without intimation the collections team started calling my senior citizen mother and my college going daughter and threatening them. I called a number of times and was given false promises. But then my number and afterwards my daughter's number was blocked. I kept requesting that their complaints team...
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S
Sunny932
from Ramagundam, Andhra Pradesh
Dec 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Interrupting the Rights of customers

Dear sir,
All i want to complain about is what is the authority of telecom company to restrict the SMS service to their wish??All we need is Main account balance to send a SMS but why they are restricting and forcing only certain recharge tariff(a big amount)is required to send a SMS?Charge for SMS is 1-3 rs, although we have that main account balance, who are they to stop the service to their wish?its purely interruption of consumer...
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Nasrin Saidh
Dec 11, 2021
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Vodafone sim lost

I have recently lost my vodafone sim card
I have been using it for many years and it was in the name of my uncle who is in abroad.
But when I enquired about taking a duplicate sim, I got the information that the person should come from abroad for it.
When the same thing happened in other service provider, the method was to provide the identity proof for verification.
Now what is the way to get a duolicate sim since...
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V
Vshlkhatri
from Powai, Maharashtra
Dec 10, 2021
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Poor network connectivity in my area

I am facing too many issues in my area as there are so many network issues. Data speeds are slow, call drop issues. Even after i have postpaid plan. Please register a complaint
Address - 121/33 vijay path mansarovar jaipur rajasthan (302020)
Mobile no. - [protected]...
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S
Subramani Manikandan
Dec 10, 2021
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Port out

Address:Hyderabad

I'm unable to port my number out of Vodafoneidea, from the recent directive of trai, i have tried to send message to 1900 but vi is blocking my messages, i have basic top-up and data pack active
[protected] is the number
My desired resolution is simply let me port out, give me that unique ID...
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V
Vishalsawant444
Dec 10, 2021
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Money debited without knowledge

Received below msg:
Hello!
Thank you for choosing to access Bcafe Portal,
You have been charged Rs. 15
Your balance is Rs. 20.86

However, I have never opted for above service, therefore kindly refund the amount debited from account.

Also, why I am not able to make calls and send SMS, inspite of valid unlimited recharge....
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P
Poovalinga Ganesh
from Mumbai, Maharashtra
Dec 10, 2021
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MNP rejected during tele verification

1) Vodafone is still not enabled as all the very low recharge should have outgoing SMS facility as per TRAI rules but it is not enabled yet and minimum recharge amount is Rs.179/- which is very huge amount for subscribers like me and big pressure for common people to just send one SMS for PORT.
I don’t want to continue to use the Vodafone service because they have always low network coverage even in the city areas. They do not have...
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Pritam samal
from Bhadrak, Odisha
Dec 9, 2021
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Sim replacement cost by VI store 300 rs

Address:221, Paper Mills Road, Gopal Colony, Perambur, Chennai, Tamil Nadu 600011

I replaced a damaged Vodafone sim with a new vi sim with same number.
But the store charged 300/- Rs. When i asked for the bill they denied and said you will get an sms of that.
Store located at
221, Paper Mills Road, Gopal Colony, Perambur, Chennai, Tamil Nadu 600011....
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P
Prasad 12
from Mumbai, Maharashtra
Dec 9, 2021
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Complaint against being misguided by its customer care executive

I have been a Vodafone user since 10 plus years. Recently the tariff was increased and I was informed by mail but my consent was not taken whether I want to continue with their service.
I spoke to the costumer care executive n complained about the tariff rise. He assured me that for the next 6 billing cycles, the company will give me a monthly discount of 100 rs.
I received the bill and there was no discount .
I again...
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Vodafone is a thieves company. I recharged my Vodafone number with Rs 79 plan and i got Rs64 as talktime but only within a week I checked my balance and it was 19rs approx but i hardly done 1-2 call of 1min maximum so how they deducted my balance and even I don't get any message for what they are deducting. After that i checked my balance after a week and i saw that the balance is only 0.56 Rs when I checked the spend money of my pack then...
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V
Vshlkhatri
from Powai, Maharashtra
Dec 9, 2021
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Network issues

I am having so many network issues in my area where i live and since day 1 i am facing this slow data speed and call drop issues even after i am having postpaid plan. Please register a complaint.
Address- 121/33 vijay path mansarovar (302020) jaipur rajasthan
Mobile number - [protected]...
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S
Shamitha Poojary
from VADODARA, Gujarat
Dec 8, 2021
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Deducting Amount

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 3.02

I have not choosed anything. How 25rs has charged....
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F
fedup123
from Indore, Madhya Pradesh
Dec 8, 2021
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Internet not working after data recharge

Hi,
I have recharged data pack of rs903 with 3 GB per day today And even after successful recharge through phonepe app, internet is not working .
I am unable to use net from last 3 days . On 6th Dec I did a recharge of 299 rs and no internet was coming and then today I did recharge for 903 rs still no internet is coming .
Is vodafone down ?...
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V
vishalr286
Dec 8, 2021
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Harassment for migration from Postpaid to Prepaid

Address:B423, 4th Wing, SV Brindavanam, Panathur Main Road

Issue Date: 8th Dec 2021.
Phone number : [protected]
Store : Vi Store, Marathahalli, Bangalore
Store manager : Mr. Kiran (He refused to give his surname, even after asking 3-4 times, when I insisted further, he gave me a random surname of Sreenivasa)

I was appalled by the behavior and the set of arbitrary rules about the migration from Postpaid to Prepaid of my Vi number.

The Vodafone store...
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S
sahayaliverson
from Pamban, Tamil Nadu
Dec 8, 2021
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Recharge done,Still Outgoing service stopped for 9750574351

Hi

Recharge has been done with balance Rs.88 in Vodafone no [protected].

Still outgoing service has been stopped .Kindly do the needfull

Regardsy,
Sahaya V...
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R
Ragarwal93
from Haldwani, Uttarakhand
Dec 8, 2021
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Fraud Charges - Prepaid

Following Charges has been charged to my Prepaid phone without authorization or knowledge and has depleted my account balance significantly, it started as soon as I flew outside India for visit:
17th Oct 2021 - Bcafe Portal - 15 Rs.
20 Oct, 2021 - mydelights powered deal - 49 Rs.
23 Oct, 2021 - Telsync Games - 10 Rs.
24 Oct, 2021 - Handset Inbuilt Games - 25 Rs.
25 Oct, 2021 - JuiceUp Videos 30 Days - 10...
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