Vodafone India Complaints & Reviews

I have been charged for some games which I never activated and got below message :
Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25

Kindly review this and return my money . I am a postpaid customer having number -[protected]

Hi
I am trying to send port sms but it shows error message.

As per new rule recharge amount should not be factor for sending sms.

Without money in the account the sms should be allowed to sent but Vodafone is trying to block my port sms.

Kindly help on this issue.

Sathyaraj
[protected]

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have plan with discount so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

Vodafone service desk is unable to provide any solution and there network service is worst after there coloration with idea.

Please help me to get out of Vodafone network.

Rs5/-from my Vodafone balance deducted without my permission saying for choosing to access sports pack. The deduction have been made 2 to 3 times before this also. I tried to deactivate this pack but I always get a reply that no VAS services is active on my vi number.
Now please help me to deactivate this pack otherwise my balance will be exhausted due to this deduction frequently without my knowledge.if this problem is not solved than I will have no option than to port this number to other company.

Respected Madam/Sir
Last night from 1:30 am to 7:30 am today, when my mobile was switched off, at 6:47 am you are showing 834 MB data usage in Vi app. Showing data usage even when mobile is off, The magic can happen only in Vodafone Idea.

You have done this wonderful work with me 2nd time.

Please investigate the matter and take appropriate action.

Revise the data and add it to my account.

In case of any inconvenience please contact on my alternate number.

With Regards

Akhilesh Verma

No network in my area

ISD Bill charged on Rs 399/M orparate office Plan. Bill not sent month by month (1st Jone21 to 31st Oct21) In these five Month lot of ISD call charge billing add in cell No. [protected], without any prior information .

I was charged Rs15 for bcafe portal, but I did not ask for it or any other value added service. This is scammy practice.

I am using vodafone Idea postpaid sim. I am not satisfied with the service i have tried reaching out customer support and their executives. i am getting charged for their poor service. i would like to file a complaint against their service. i couldn't even deactivate my sim. please help me out.

I am receiving messages from above id
Hello,
Thank you for choosing to access Games and videos
You have been charged Rs 7
Your balance is **

Please block these kind of fake text messages Because I have not opted for any games and videos

Today without my consent VI initiate re 1 store service and debit 10 rupees from my account.
Pls remove this type o[censored]seless services and I want my refund back.

Hope u understand my situation and I hope u will respond as soon as possible.
Thank you.

I have getting attest 10 telemarketing calls everyday to my VI Number [protected] even thought DND is active. Some calls prefixed by 172 are made repeatedly 3-4 times daily in a gap of 15-20 minutes, some calls from KreditB is made repeatedly even though I have repeatedly requested the company not to disturb me. I am now being too much disturbed and irritated due to these unwanted calls. Even though I block every such calls but call from another numbers arrives.
Please stop all these telemarketing call into my VI numbers [protected]

Dear Sir, Dear Madam,
Srinath here, I have been a customer with Vodafone for the past 12 years. I had opted for postpaid and my agreed plan was Rs 99 +GST ( 300 min free call).
Three months back Vodafone changed the plan without asking me and taking my confirmation and concern.I have asked them multiple times how they can change the plan without informing me.
I followed up with Vodafone and sent nearly 10 emails to the team, but they did not show any interest in addressing my concern. Also I clearly told them that since I am not using the new plan which Vodafone has activated without my approval, I can not pay the bill.
I have asked them to provide the bill as per my old plan so that I can pay the bill on time.For this also they have not responded.
Then I clearly told them I will go for a new number. and it is a pain and mentally pressure.
For the past 12 years I have paid the bill on time promptly .You can check my history.
I told them if they can not address my concern then I do not need their service 3 months back itself.
Also, my incoming and outgoing is also barred by Vodafone for the past two months.
They do not show any respect to the customers.
I know I have not made any mistake and have paid the bills on time. It has been an mental torture to me for the past three months and wasted my time for their mistake. I will raise my concern for this mental torture for the mistake done by Vodafone and would demand them to pay Rs 2000/-.
Now they simply stopped the service for the past two months and demanding me to pay the monthly charge of Rs 299+GST/ month. which has accumulated to Rs 974.00 till date. This is not acceptable to me or to any one else.
Btw, the actual pending due as per the old plan was 116.00 rupees which I was ready to pay earlier. But they demanded to pay the bill as per new tariff which I have not agreed upon. Now I will pay the due balance of 116.00 if I get a mental torture compensation of 2000 rupees.
I can provide all the proof if needed.

Kind Regards,
Srinath

The Re 1 Store is active on my number [protected] even without subscribing and there seems to be no way to unsubscribe. Already tried Sending the STOP message few times but in vain.

Hi, need to transfer the sim card ownership from my father name to my name as my father has expired. Kindly let me know the procedure for the same

I have been using this number for more than 16years but haven't faced any issue with bill amount.but to my surprise my December 2021 bill issued by the company has ISD calls of 23 different number. My pack is of 399+ GST which comes to 470 approx every month.but this month bill is of 2344 rupees.When asked about this to customer care executive they says it is genuine.and can only give discount of 250 rupees.now if have made those call then why discount..but i haven't called any such number.in fact in my whole lifetime with this number from hutch to voda I haven't called any ISD number. And in 1month how can I make 23 different calls. Please check those call with my IMEI number of my phone as I think any mischievous things is happening with my number. I want full waive expect my regular plan package cost.

I am unable to send porting message since 20 days. Even I spent 155 for a pack with validity for 24 days just to send a single message but it is not getting sent. Customer care team are giving alibis again and again after they've missed their TAT twice. I need immediate resolution before my pack gets over and I have to recharge again.

Post paid plan changed from 150 to 299 without my consent.

Is it really allowed?

Why I'm getting charged money for the services which I have not subscribed .
This is cheating with customer and pathetic service where I'm not able to stop such services . I have attached screenshot of same . Please resolve this at earliest.

I've been charged Rs. 25 for pre-embedded games which I didn't even selected. This amount has been deducted from my balance which is wrong I did not selected this games.
I received the message today, here it is:

Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 22

Why is Vodafone behaving in such a cheap way cheating customers. You think we are fools sitting here!!!