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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 39

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S
Simranpreetphy
from Amritsar, Punjab
Jan 26, 2022
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Deduction of money as I recharged my vodafone SIM

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25 again
Many times they have deducted the money on every recharge.
I haven't requested for any service like that

Please refund my balance ASAP...
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A
Anuradha Tiwary
Jan 25, 2022
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Charged for Handset Inbuilt game

I have been charged for some games which I never activated and got below message :
Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25

Kindly review this and return my money . I am a postpaid customer having number -[protected]...
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S
saswaraj
from Nattam, Tamil Nadu
Jan 24, 2022
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PORT sms sending failed showing error message

Hi
I am trying to send port sms but it shows error message.

As per new rule recharge amount should not be factor for sending sms.

Without money in the account the sms should be allowed to sent but Vodafone is trying to block my port sms.

Kindly help on this issue.

Sathyaraj
[protected]...
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Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i...
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M
Jan 23, 2022
Jan 23, 2022
This thread was updated on Jan 23, 2022
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Amount being deducted without permission by VZ-VICMS

Rs5/-from my Vodafone balance deducted without my permission saying for choosing to access sports pack. The deduction have been made 2 to 3 times before this also. I tried to deactivate this pack but I always get a reply that no VAS services is active on my vi number.
Now please help me to deactivate this pack otherwise my balance will be exhausted due to this deduction frequently without my knowledge.if this problem is not solved...
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A
akhil_2405
from INDORE, Madhya Pradesh
Jan 22, 2022
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Regarding data consumption even when mobile is switch off

Respected Madam/Sir
Last night from 1:30 am to 7:30 am today, when my mobile was switched off, at 6:47 am you are showing 834 MB data usage in Vi app. Showing data usage even when mobile is off, The magic can happen only in Vodafone Idea.

You have done this wonderful work with me 2nd time.

Please investigate the matter and take appropriate action.

Revise the data and add it to my account.br...
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Z
Zahra Javed
Jan 22, 2022
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Network issue

Address:Patthr wali dhaal ,sharik general store new model house lko

No network in my area...
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B
bipin.mishra
Jan 22, 2022
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ISD Bill Under Rs 399 /M Plan

Address:Kundaim Goa

ISD Bill charged on Rs 399/M orparate office Plan. Bill not sent month by month (1st Jone21 to 31st Oct21) In these five Month lot of ISD call charge billing add in cell No. [protected], without any prior information ....
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L
Lakshhhh
Jan 21, 2022
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Charged Rs 15 for bcafe portal automatically

I was charged Rs15 for bcafe portal, but I did not ask for it or any other value added service. This is scammy practice....
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I
Immaculate S
from chennai, Tamil Nadu
Jan 21, 2022
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Postpaid service issue

Address:Vodafone Idea Limited (Formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Suman Towers, Plot No.18, Sector 11, Gandhinagar

I am using vodafone Idea postpaid sim. I am not satisfied with the service i have tried reaching out customer support and their executives. i am getting charged for their poor service. i would like to file a complaint against their service. i couldn't even deactivate my sim. please help me out....
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N
namrata1995
Jan 21, 2022
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Vz-vicms fake text message

I am receiving messages from above id
Hello,
Thank you for choosing to access Games and videos
You have been charged Rs 7
Your balance is **

Please block these kind of fake text messages Because I have not opted for any games and videos...
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A
Aman28979
Jan 20, 2022
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Re 1 scam

Today without my consent VI initiate re 1 store service and debit 10 rupees from my account.
Pls remove this type o[censored]seless services and I want my refund back.

Hope u understand my situation and I hope u will respond as soon as possible.
Thank you....
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N
Narendrapatra
from Siliguri, West Bengal
Jan 20, 2022
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Too much telemarketing calls even though DND is active

I have getting attest 10 telemarketing calls everyday to my VI Number [protected] even thought DND is active. Some calls prefixed by 172 are made repeatedly 3-4 times daily in a gap of 15-20 minutes, some calls from KreditB is made repeatedly even though I have repeatedly requested the company not to disturb me. I am now being too much disturbed and irritated due to these unwanted calls. Even though I block every such calls but call from another...
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U
usachar
from Bengaluru, Karnataka
Jan 20, 2022
Jan 22, 2022
This thread was updated on Jan 22, 2022
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Demanding excess amount

Dear Sir, Dear Madam,
Srinath here, I have been a customer with Vodafone for the past 12 years. I had opted for postpaid and my agreed plan was Rs 99 +GST ( 300 min free call).
Three months back Vodafone changed the plan without asking me and taking my confirmation and concern.I have asked them multiple times how they can change the plan without informing me.
I followed up with Vodafone and sent nearly 10 emails to the...
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A
Akshat Goswami
Jan 20, 2022
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Re.1 Store subscription

The Re 1 Store is active on my number [protected] even without subscribing and there seems to be no way to unsubscribe. Already tried Sending the STOP message few times but in vain....
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V
Vinay Ramachandra
Jan 19, 2022
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Ownership transfer

Hi, need to transfer the sim card ownership from my father name to my name as my father has expired. Kindly let me know the procedure for the same...
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S
Sushanta basak
from Kolkata, West Bengal
Jan 18, 2022
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ISD call which I haven't made

I have been using this number for more than 16years but haven't faced any issue with bill amount.but to my surprise my December 2021 bill issued by the company has ISD calls of 23 different number. My pack is of 399+ GST which comes to 470 approx every month.but this month bill is of 2344 rupees.When asked about this to customer care executive they says it is genuine.and can only give discount of 250 rupees.now if have made those call then...
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I am unable to send porting message since 20 days. Even I spent 155 for a pack with validity for 24 days just to send a single message but it is not getting sent. Customer care team are giving alibis again and again after they've missed their TAT twice. I need immediate resolution before my pack gets over and I have to recharge again....
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R
Raghu1746
Jan 18, 2022
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Plan changed from 150 to 299 without my consent

Post paid plan changed from 150 to 299 without my consent.

Is it really allowed?...
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Why I'm getting charged money for the services which I have not subscribed .
This is cheating with customer and pathetic service where I'm not able to stop such services . I have attached screenshot of same . Please resolve this at earliest....
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