Vodafone India Complaints & Reviews

Money deducted twice in name of some song purchase

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I have got a message saying
" Hello!
Thank you for choosing to access Telesync Games.
You have been charged Rs 10
Your Your balance is Rs.89 "

Please look into this issue because I may happen again and be ignored and no action will be taken . Because charging for something like games is not what I have ever subscribed for.

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We were Airtel users for a family package. We get calls from VI marketing with offers of family package of 5 connections at Rs999 saying as we had been old VI users and VI is trying to get its old customers back. However we are billed for 1299rs after we port from AIrtel to VI.

Marketing calls from following numbers:
[protected]
[protected]
[protected]
[protected]
Calls to my number [protected] between 29 dec to 31dec .. call records can be checked for offer promised to us. also attaching what'sapp chat details.

Regards,
Toral Bakshi
[protected]

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I'm trying to port my number and I'm getting a message that UP request could not be processed. I have no dues for my postpaid number.

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I've sent the SMS to port my number, for this only I had to recharge my number. And the pack validity will end in 9 days. When I sent the port sms to 1900, i get this two replies: 1. "Your request for UPC has been delayed. Please wait while your request is being processed." & 2."Request for UPC for your mobile no. 773535***5 could not be processed. Please retry after some time."

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Despite sharing so many details, mails and calls to complete our F&F company is not doing it from last two years. Our all GST matter and other things which was asked by the company on time to time is clear still they are just sending mails again and again that it's pending and wasting our time and our money. As company office closed @ Nagpur nobody is giving answer to our f&f just sending new mails after 2/3 months. I was admitted due to corona and i was in serious condition. I informed them still they didn't help us. I request again to give my full F&F amount n pending claim and settlement with full interest.

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Address: L.I.G 1277 awas vikas 3 kalayanpur panki road kanpur , 208017

I have talked to vodaphone custumer care many time to resolve my complaint for internet connection .but no action have been taken from your side .it been a whole year doing all this

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Address: New Delhi

Since the past couple of months there has been cal drops for every second phone call in D1 Block Janak Puri Area, New Delhi 110058. Many times unable to make / receive calls.

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ACCOUNT -[protected]
MOB [protected]

DETAILS OF RECHARGE:
DATE 02/02/2022
TIME 11.16AM
UPI TRANSACTION ID[protected]
TO: EURONETGPAY
euronetgpay.[protected]@icici
from: SURJEET.KAUR(STATE BANK OF INDIA)
[protected]@oksbi
google transaction id CICAg0CZ4oFn

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Facing frequent network and data outages in the area. There should be some pentalt to these companies for such poor services. Why should we pay for services which we never recieved. Each month when there are service outages the bill must be waived.

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10 rupees has been deducted from my account today (Feb 1st, 2022), i got an sms saying "thank you for choosing to Access Games World. You have been charged rs.10". Without my confirmation how it will happen.

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This has happened many times. Vodafone sets some callertune without my permission or any action and deducts amount for it. For now, it was less but today it deducted 99 Rs. from my account which is very unnecessary and problematic.
Please look into it as soon as possible because this is a big problem in your service and I'm not the only one who has had this problem.

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Number: [protected]
Area: Chennai
Pincode: 600015, 600005

I am in 600015, I lost my network connection yesterday around 7PM (I noticed only that time)

I tried restarting phone, trying different sim slot. SIM does shows connected but no signal. I lost contact with people I used to call daily. Kindly look at the earliest or let me know I need to switch network

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Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25
Your balance is Rs. 28.29

I have not opted for any games but i have been charged Rs 25 without my knowledge. Request to unsubscribe and refund.

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My Vi sim card us not working for 3 days and keeps showing emergency calls only. Please resolve my issue.

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Address: 601, Parijat Arcade CHSL, Kalwa west

I have logged complaint Today morning 6.54 am regarding Internet services are not working in my mobile since[protected] but the same still not actioned by Vodafone company neither I got call from them. Also I have called thrice to customer care but still issue unresolved. Today when I have visited to VI Store Kalwa at that point of time my Internet services are working. When I have inquired at my Society, then I came to know about Internet services are not proper in my area pin code 400605 for which I have made complaint to customer care but the same is still to be resolved. Pls check the issue and resolve urgently as I am really disappointed for such poor services given by VI company.

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Jan 30, 2022

Updated by JaydeepDS I have logged complaint Today morning 6.54 am regarding Internet services are not working in my mobile since[protected] but the same still not actioned by Vodafone company neither I got call from them. Also I have called thrice to customer care but still issue unresolved. Today when I have visited to VI Store Kalwa at that point of time my Internet services are working. When I have inquired at my Society, then I came to know about Internet services are not proper in my area pin code 400605 for which I have made complaint to customer care but the same is still to be resolved. Pls check the issue and resolve urgently as I am really disappointed for such poor services given by VI company.

Jan 30, 2022

Updated by JaydeepDS I have logged complaint Today morning 6.54 am regarding Internet services are not working in my mobile since[protected] but the same still not actioned by Vodafone company neither I got call from them. Also I have called thrice to customer care but still issue unresolved. Today when I have visited to VI Store Kalwa at that point of time my Internet services are working. When I have inquired at my Society, then I came to know about Internet services are not proper in my area pin code 400605 for which I have made complaint to customer care but the same is still to be resolved. Pls check the issue and resolve urgently as I am really disappointed for such poor services given by VI company.

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I have 2 Vodafone idea number both has sudden internet speed issue. I have sufficient network in my place. Before 2 weeks internet speed was good enough to do my work but now it's dropping the connection and speed is worst. I have registered a complaint with Vodafone but it's not get resolved. Please resolve my issue earliest possible.
[protected]

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Suddenly internet speed is very slow and even dropping the connection for my 2 Vodafone numbers. I have registered complaint on Vodafone but it's not get resolved. Before last 2 weeks it was good speed and I was able to do my work. Please get this resolved sooner possible I don't have network issue in my place.

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My outgoing sms services are nit working it says it is barred I would like this resolved please ðŸ™

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I am very frustrated with vodafones service and writing this complaint. I had a company connection which I raised a request for changing to personal. On 19th January I raised request, and yesterday ie 28th Jan my company SIM got disconnected. And personal connection is not activated till now. Now I don't have a mobile connection. I should say very pathetic service. I'm following up with their store manager but till now nothing has been resolved. Need your help to get this resolved ASAP. This is Bangalore electronic city phase 1 store where I applied for change to personal

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Vodafone India Complaints & Reviews

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Vodafone India reviews & complaints page 39

VI cms

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Deduction of balance unnecessarily in the name of games

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Discrepancy in Marketing Offers before porting and Billing

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UPC for mobile 8826353300 could not be processed

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MNP delayed

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Pending F & F from last two years

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Not internet

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Call drop and network issue

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Wrong recharge on another mobile number

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Vodafone Postpaid

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Vodafone deducting money from balance by sending unwanted games message

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Callertune activation without my permission

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No signal

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Gaming subscription without consent

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Sim card

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Internet service are not working in area pincode 400605

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Internet speed slowness

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Internet speed slowness

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My outgoing sms services is not working

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Mobile number disconnected

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