Vodafone India Complaints & Reviews

9th November 2017, 07.55pm, i received a message from vodafone customer care that Rs.35 has been deducted from my balance due to subscription to vodafone lifestyle pack. I never subscribed to it. I request Vodafone return my money. my number is [protected]

I had switched to vodafone from tata docomo almost two years ago. The moment i did that, i started having terrible network issues. Sometimes it would show zero network or no service at all. The internet wont work at all. So i had gone to vodafone store with the complaint. They said your simcard is damaged so replace it. So i did that. Nothing was resolved. The same issue persisted. So i tried everything. I called customer care so many times. I emailed them. I registered so many complaints. There was not a single time that i got a satisfactory response. So i registered a final complaint on 4th november 2017. They said it would be resolved by 10 th of november. And they called me today saying that we wont be able to solve your issues. Now vodafone proclaims to be the no.1 network in india as said by the telecom registry of india. So howcome the no.1 company in india cant solve a stupid network issue. They proclaim to be the largest network in our country and i cant access network in a major city. So i need to register a complaint against their self proclainment. They are scumbags.

I am trying to contact Vodafone customer care but there ivr do not allowed me Speak to them I. Choosing the right option pressing the exact number but it is not going through. I don't know if they have barred my number or not. Last week I have
Made a cplain here but (Vodafone India Complaint Status Update [ID: 1765715])
Still I am not able to contact
And a starange thing is some how I was able to contact customer care Mumbai but they won't provide any information saying they can't check my number information .but they were able to tell I am calling from Delhi .will they solve my problem

Respected,

This is consumer my no[protected] of vodafone service is deactivated by company. This is my personal or business related calls or other activities on this number. Can't do that. Without informing me. And ofcurs no any intimation about that. I am using this siml last 2 and half yr. Why should you do this. At least inform about problem. I have too solve.
With some day you get deactivate my sim. What? Is this. Without any intimation. This is ur policy vodafone company.

Issu no[protected]. Give reply on [protected]@gmail.com

Regards,

Ashish m.

My vodafone number is - [protected]. I was on the rs 409 plan o[censored]nlimited calls and data pack of 1 gb/day which expires on 10th january, 2018! Today at 11:58 there was a deduction of main balance due to the internet usage! I also received the message saying no data pack is active on your number! Due to this message, i had to call the customer service, where i talked with customer care executive who didn't even mention his name, i asked him that why was the balance deducted to which he responded saying due to over usage, so i asked that why didn't i receive any message saying your data pack has expired, to which he replied that you have dnd services activated, so i told that without my information of data pack pack being expired, how can the balance be deducted, so he replied saying "once it is deducted, we cannot do anything", so i told him to handover the phone to someone with higher authority where i had a talk with "mr. Bipin", when i inquired about my issue, he replied saying "the system is down we cannot do anything and i should call them again after 2 hours", while just 2 minutes ago one of the executives gave me the information from the system, also his tone was something which wasn't acceptable at all! I have attached below the screenshots of both - 1) when the recharge was done, 2) the message saying there is no data pack active!
For this complaint, i would request vodafone to refund my balance, and also teach their executives as to how to handle the customers and how to talk! And for more information i also have the call recording if required!

Respected Team,
Greetings

No 4G signal strength at MALABAR COUNTY 1 Dr.Ambedkar University Road, b/h Nirma University ahmedabad charrodi village 382481, Here I can't connect 4G /3G network to my mobile & I can't use my mobile data pack efficiently...very poor network service*, calls are disconnet, Please Solve this network problem as son as possible Now. Very poor service provided by vodafone here.. 4g andb3gservice is working like 2g and for your kind information I am using 6 postpaid connection, amd not happy because of Issue of the Network and call dropping . Based on my friends suggestion recently i ported into idea 4G they had given me better quality, there is network issue on all vodafone mobiles.Here no speed of Internet and also I can't call anywhere on any network.Very poor and pathetic service.simply I am wasting my money in this sim i[censored] will not take any action regarding this matter I will change it. Please expedite this on high priority within 48 hours .

Vodafone contact number: [protected]

email id : chirag.[protected]@gmail.com

Airtel No : [protected]

Regards,

Chirag

Sir
We the people living in and around police station of harirampur p. O - harirampur pin - 733125 dist - dakshin dinajpur, west bengal have been using vodafone network but sad to mention that we do not get connectivity near police station area and facing problem in surfing internet browsing. At this stage we are unable to continue with the service and have to take decision to dport out for another service provider like jio which has good connectivity.
Request to do something so that we can continue with your service otherwise we shall have to port out in bulk. Mobile numbers [protected]/[protected]

I have three mobile connections of vodafone; two at my office address at fountain and one at my residential address at matunga. I was proceeding to canada on 28th june, 2017. By way of abundant caution, i visited the vodafone stores at sion on 20/06/2017 seeking advice about keeping my mobile connections in safe custody and represented to them that during my trip to canada then, i will be only using whatsapp facility through wifi. As i was informed by the person at vodafone store that whatsapp would not be available if the mobiles are kept in safe custody, i preferred to opt for the minimum plan without any roaming facility. Accordingly as advised i deposited a sum of rs.1500/- with the vodafone stores. On my return to india on the night of 24/10/2017 i was shocked to get messages of heavy dues from vodafone. Therefore after somewhat getting over the jetlag i visited the vodafone store in sion again on 2/11/2017 and was baffled and non plussed to learn that my consolidated dues against my three mobile connections worked out to over rs.5000/- after deduction of the advance payment of 1500 made by me on 20/6/2017 against the mobile connections. Not only that the services against one of my mobile connection was already disconnected. When queried about the excessive billing, i was further shocked to learn that the international roaming facility, which i had specifically declined to accept before my departure to canada on 28/6/2017 was activated on 11th july, 2017 during my absence. I therefore protested against this and i am accordingly lodging this complaint. You are requested to lookinto this matter and restore the services of my mobile connection with immeidate effect particularly taking into account, i have never been a defaulter during the last more than 10 years as vodafone customer.

Hi
I was out of the country for 7 months and when i came back to bombay i couldnot speak on the the number which i had earlier coz when i tried to refill the money on that number it said the number is not active.
When i went to the vodafone centre they said my number is deactivated since 2006 which was shocking for me coz i have been actively using this number upto march 2017. Please help...

It has been over a month now that i have not been able to send sms from my mobile number o[censored]p east circle [protected]. I am in roaming now in delhi region. When i called customer care they asked me to verify my id proof by submitting an id which i did. But the problem is still persisting even though i have checked the sms service centre number and everything.

Hi Customer care. My name is Catherine Vaz. My Prepaid Mobile No : [protected] got lost today 9-Nov-2017 at Malad(W). Please Block this SIM card for all incoming and outgoing calls & messages.. I will request for a replacement SIM at a later date. Thank you.

Today (9th november 2017) around 12 noon, i received a message from vodafone customer care that rs.42 has been deducted from my balance due to subscription to bodafone lifestyle pack. I never subscribed to it. Even before this has happened couple of times. I ignored it in the past but now i cannot let this happen again and again.
I request vodafone to cancel my subscription immediately and return my money!!

Dear sir, i am getting whatsapp massages, photo from this number [protected] since last 3 days and i don't even know who is the person. He is mentally torturing me and i am very upset due to this issue. Please help me asap. When i was trace the number [protected] from which i am getting whatsapp, i found this number of vodafone up west. I have the only information regarding this.

So please take a right action as soon as possible.

My number is

[protected]

Thanks

I am monish jaiswal, gujarat. Mobile numbers: [protected] & [protected]. (Email: [protected]@gmail.com)

I have received a sms from ad-indbuy on[protected].
Message : -
Technical pick - saibaba (Bse code: 538557) buy @ 22.05 target 42 - 54 for 20 days. Sl 21 trade qty 5000. Refer disclaimer call generated by angel broking arq

I am regularly flooded with such messages from other bulk sms providers
Like md-stkgru, ad-wlgain, ad-kotaks, etc., even though my number is registered for blocking unsolicited commercial sms and calls. As the senders' number is not available, i am unable to block such smses.
I do not want to receive such smses.

Kindly take action on such senders and enable to block such bulk sms senders. If that is not possible, kindly inform me the method to block such smses.

Dear concern,

Am facing network issue in particular place and have raised the complaint on 03/09/2017 complaint id[protected] still these complaint is still not resolved. Am facing lot off problem due to unable connecting any calls while am sitting in place also it is lacking my business. Request you to kindly resolve the issue on priority.

Not:- if issue is not resolving today am going to change the network.

Regards
Prathap s

Sir,
I have applied for mnp at vodaphone store, vikas road, preet vihar nirman vihar - e 356, vikas mark, opp. V3s mall, new delhi, delhi 110092. I have tried trice from dated 20/10/2017 to 3/11/2017. The executive of the store gave me some unrealistic excuses every time. Please take a necessary action in the regard and do complete the mnp process at the earliest.

Hi,

I have submitted porting request more than one time. It is being rejected due to all stupid reasons. Now i have even paid 2 months bill amount and the request is rejected saying there is due amount.

I had given multiple requests to improve network but it never happened. Now when i am going to port i get multiple calls daily and then it gets rejected stating some stupid reasons.

My vodafone number [protected] was blocked for outgoing sms. I asked to customer care they said that i need to register with trai. I have sent only personal message to my friends and relatives only. Without my knowledge they blocked. How to un-block?

Kindly please resolve it. I have been using this number since last 13 years

Please do the needful

I am using vodafone from last 4 years and i am facing many prombelms from last 2 years but i was ignoring that, but now it's on height i am traveling internationally and i took the international roaming plans and i received the messages also but now i got the bill of rs 54000.. First thing i went singapore for job but i didn't selected and i am a job oriented person i don't understand how can they give me 54000 credit limit as i owe only 2000 credit limit..
I want to take some serious action against abhijeet deepak gupta who is the team leader i vodafone customer care who was very rude and i want vodafone company to verify this and in future also they should assure that i will not get this kind of # messages or else i will take a strict step as i don't have a 3000 in my account how can i pay 54000??
My cont nos is :[protected]
Email adress: [protected]@gmail.com

We are not getting proper signal in our office, we are using multiple sim of Vodafone, kindly look into the matter, its very urgent, or we will adopt some other company service.
Please take the matter seriously before its too late
Mr. Bipin Dodhia :[protected]
Mr. karan Dodhia: [protected]