Vodafone India Complaints & Reviews

मी दिनाक २२/०५/२०१७ रोजी पोस्टपेड चे प्रिपेड साठी बिल भरणा आणि प्रिपेड करण्यचे चार्ज ४२० सह भरले मला सीम बदलून दिले गेले.आणि २ दिवसात तुमचे सीम प्रिपेड होइल असे सांगण्यात आले .परतू चार्ज घेवून सुद्धा सीम प्रिपेड झाले नाही.त्या नंतर मला augest 2017 ला बिल भरणा करून नवीन सीम देण्यात आले आणि तुमचे सीम प्रिपेड होइल असे सांगण्यात आले.परंतु मला आज पर्यत सीम पोस्टपेड चे बिल भरावे लागत आहे .मला आज पर्यत ३ वेळा सीम देवून सुद्धा प्रिपेड होत नाहीये या गोष्ठीबद्दल वोडोफोने स्टोर NSK RD NSK 03 RETAILER DATTA MANDIR RAJAN COMPLEX MANGER MR RAHUL GARAD यांना चौकशी केली तर त्यांनी सदर माहिती पुरवण्यास नकार दिला आणि अर्वाच्य भाषेत माझ्याशी संवाद साधला जर आपल्या कंपनी कडून ३ वेळा सीम बदलून देवून सुद्धा माझा मोबाईल क्रमांक प्रिपेड होत नसेल आणि वोडाफोन स्टोर चा स्टाफ धमकी देत असेल तर या साठी ग्राहक न्यायालयात जाव लागेल माझा मोबाइल क्रमांक ९७६५१२७६१५ दुसरा क्रमांक ९८२३१३१४४४

I have purchased new vodafone sim and recharged rs.445. After that when i use my internet in my area street no-2, sec-44, noida that time no network & no internet access is possible in my new vodafone mobile no [protected]. I have complained regarding this in vodafone customer care. He/she told me that vodafone tower will arrange for your area. So please sir do something needful asap.

Thanks & regards

Gaurav kumar singh
[protected].

Sir... I have a vodafone number [protected] registered on tarun sharma. Meerut. Now i want to go with telenor thru mnp. I have completed all process like. Upc, request, aadhar card etc. But after 2 months my number not transferred. Then i contact to telenor store they told me your request rejected by vodafone due to mismatch upc but i have entered right upc. After that i have take a new upc but when telenor executive try he has received a message at his system that this number is in the process to mnp. Telenor saying that this is responsibility of vodafone but when i contact to vodafone customer care they told me that this a fault of telenor. Sir i have very tired plz provide me a perfect solution. I want to join telenor

Dear sir,

My voda fone no is [protected] i got msg and a linq of voda app that if i will install this app than they will give me 1 gb data but they didnt give data and use to mail me daily sorry i will help you 24 hours,,,, 48 hours etc and today they deduct my balance also withaou making any call... And when balance will finish than they told me for recharge... Dear sir almost i am facing so much problem due to vodafone so kindly resolve it as soon as possible.

Dear sir / Madam
Sorry to inform you that I am valuable customer of Vodafone since last three months.
But i am not satisfied with your service ie net work problem / disturbance etc.
So pl convert my no (mob. [protected]) from post paid to prepaid
...

When i went to vodafone store to change my connection from postpaid to prepaid, i was told to clear my dues.

The monthly bill was inr 687 but they made me pay inr 860 saying that extra amount would be credited as your prepaid balance.

But when my prepaid connection was activated, i did not get any balance transfer. This is a clear case of cheating.

My contact number: [protected]

Dear sir / mam,
I am ajay swami (Managing director) reliable & turbo group of companies.
I am facing problems regarding my all the corporate numbers of vodafone from last 5 months. I was not getting billing information, not as soft copy as well not any hard copy. Thus vodafone has blocked all of my corporate numbers, it was a big insult of mine in front of all my staff my colleagues and all of my colleagues as well, while i have already submitted the payment via cheque. It was a very big big insult of mine in corporate sector if you see.
Again i got a same problem, i sent mails regarding changing the postpaid connections into prepaid connections. But still we didn’t get any kind of response. Thus i sent one of my companies manager to my nearest store that is in vaishali nagar g-17, vaishali tower-ii, nursary circle, vaishali nagar, jaipur, 302021, but still we don’t get any response.,
Now yesterday i managing director ajay swami went to the outlet to get the solution but one of your executive his name is mahaveer singh misbehave with me very badly. He abused me and in fact he told me that do whatever you want to do i will not change any of your number.
Now i seriously want to ask you that is this your process to handle clients. I am something on the very post. I deal in a large corporate sector in exchange for what i got is insult!! Is this the way to handle any manager or director??

I own [protected] number since 26th of sept 2017 since i made port request from reliance gsm rajsthan to vodafone himachal. I am an entrepreneur and you can judge the importance of the number for me.. I have repetitively called customer care but only i got is what you call a draconian experience opposite to my expectation about vodafone being very profession and customer friendly company. Customer care only gave time for the calling by experts but repetitively but either they were not able to solve the problem or they didn't call me. Only thing which was with me was complaint number. I earlier filed a complaint on this portal but no response was seen from vodafone. Its a request to please expedite the resolution of my issue or suggest me measures how i can port to another company as porting request can only be made through text messages and not within 3 months from migration to a company.

Dear sir,
In my all id date of birth 19.03.1992 but you have write wrong date of birth. So i am not convert to 2g to 4g sim.
I am going vodafone mini store they have no response to me. Mini store told me your date of birth mismatch so i am not issue duplicate sim
Why?
This mistake yours side but i am take tension. Please call me
Regards,
Prahlad yadav
[protected]
Complaint no.[protected]

"dear customer your sim needs an urgent replacement. Visit vodafone store nr. Collectorate thevally today itself"
Today i got a sms like this. What does it mean?? Is there any serious problem? At present it functions well. If i donot replace my sim whether my sim will get deactivate? Or is this a ignorable message? What should i do? Please resolve this as early as possible

Vodafone refuses to change ownership of my prepaid number unless i convert to postpaid. As per govt directives phone number needs to be linked to aadhar.
Since my wife is using the number which is in my name i want to transfer the ownership to her name. Vodafone keeps on giving different unsatisfactory answers and i have visited the store twice to no avail. Please advise how i can get this simple thing done. I have already made a complaint on 3 rd. Of this month.

Dear shairi

Why you make full me again, again and again. Why you stop out going call [protected][protected] sep 05iup[protected] 06-sep 05-oct 456.25 24-oct for confirmation mail

Shivam singh
Store & purchase executive
Contact no -[protected]

From: nodal. [protected]@vodafone.com [mailto:nodal. [protected]@vodafone.com]
Sent: friday, november 3, 2017 5:37 pm
To: [protected]@ab3s.in
Subject: re: fw: vodafone payment reminder

Hello sunny,
Thank you for contacting us. My name is shairi, and i will be assisting you today on your concern related to payment of your vodafone accounts [protected] and others.

We tried reaching you on your number as well as the alternate number [protected] however unable to establish contact, hence as per your concern that i would like to inform you, as per the feedback received from the vodafone care team that your payments have been updated on 03/11/2017 of your vodafone accounts.

Also, i have informed you to that sim service has been activated on 02/11/2017 at 15:57:19 of your vodafone accounts.

I wish to inform you that, your feedback on your collection team experience has already been brought to the notice of the manager - collection team. Our service personnel have been sensitized to your concern and we will do our utmost to prevent any reoccurrence.
Being a service provider, it's our primary objective to ensure the best of services to our customers at all times.in view of this, i truly regret the inconvenience caused to you. I hope that this experience will not dilute our relationship and that you will allow us to rebuild your confidence in us.
The service request number for your reference is [protected].

If you have any further queries, please write back to us and we will be happy to assist you.


Thank you,

Shairi kaur

Nodal office
Vodafone delhi
Contact numbers:
For any queries call 199 (Chargeable for agent access @ 50p/3min) or +[protected]Standard calling charges applicable)
For complaints/requests: 198 (Toll free)
Nodal office :[protected] available between 9:30 a. M. To 6 p. M. (Monday to friday)
Fax : [protected]
E-mail : nodal. [protected]@vodafone.com
Website : www.vodafone.in

Power to you! For easy access to an array of services you can dial *111# from your phone and access our phone based menu
For information regarding your bill, account balance, data plan details/usage and more.
Now experience our newly launched my vodafone app.

On 11/1/2017 7:05 pm; from: [protected]@ab3s.in; to: vodafonecare. [protected]@vodafone.com; nodal. [protected]@vodafone.com; ;? Cc: [protected]@ab3s.in; ; subject: fw: vodafone payment reminder;
Dear sir/mam,

This mail is with reference to the non credit of payment for which i follow
With the vodafone from the last five day's but no response from vodafone
Side and now outgoing of all the 14 no's was barred.
We have handover the chq to vodafone collection guy on 11.10.2017 for which
Provisional receipt along which the chq copy enclosed which was handover to
Him and same was cleared on 21.10.2017.
We are also facing the same issue in the past itself for 03 time's and not
Know what vodafone backend team will do.
It your responsibility if customer is prominent in making the payment then
Why we are facing this type of issue again and again.
Below are the trail mail for your reference for which i follow with the
Vodafone team from 28.10.2017 but there is no response from vodafone side.
As all the mobile no's was with the employee and due to call barred we are
In big trouble and getting huge loss due to call barred.
So kindly do the needful at your earliest.
Kindly start the outgoing of all the mobile at least with immediate effect
Below are the mobile no's for which we already make the payment.

Tele./mob. No account no month bill no. Period from
To bill amt. Due date


[protected][protected] sep 05iup[protected] 06-sep
05-oct 411.82 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 537.57 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 243.70 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 340.44 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 523.64 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 320.48 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 611.99 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 203.69 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 630.72 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 421.67 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 258.14 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 520.36 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 794.36 24-oct

5818.58
[protected][protected] sep 05iup[protected] 06-sep
05-oct 456.25 24-oct

6274.83

Best regards
Harender kumar

Finance & accounts
Ab3s solutions private limited
16f & 17a - 2nd floor - the mall niho scotish garden - ahinsa khand ii
Indirapuram - ghaziabad - 201012 - uttar pradesh, india
Fixed ph.:[protected], mob: [protected]
E mail: [protected]@ab3s.in, website: www.ab3s.in

— original message —
From: harender kumar [mailto:[protected]@ab3s.in]
Sent: monday, october 30, 2017 11:41 am
To: 'enterprisebo. Del (Del-ne)'
Cc: [protected]@ab3s.in
Subject: re: vodafone payment reminder
Importance: high

Dear vodafone team,

We are getting repeatedly reminder for making payment before every call, we
Have already paid our last bill then why we are getting such reminder.
Kindly do the needful at your earliest so that we can't get such type of
Repeated reminder's over the call and mails.

Please find attached provisional receipt along with the chq copy for your
Reference.

Thanks and regards
Sunny thakur.


— original message —
From: harender kumar [mailto:[protected]@ab3s.in]
Sent: saturday, october 28, 2017 6:00 pm
To: 'enterprisebo. Del (Del-ne)'
Subject: re: vodafone payment reminder
Importance: high

Dear vodafone team,

We have already handover the chq to vodafone collection team on 11.10.2017
With the provisional receipt no-265609.
Chq no-439401 dated-09.10.2017 chq amount - rs-6275/-.


Below are the details of mobile no for which we make the payment.

Tele./mob. No account no month bill no. Period from
To bill amt. Due date


[protected][protected] sep 05iup[protected] 06-sep
05-oct 411.82 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 537.57 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 243.70 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 340.44 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 523.64 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 320.48 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 611.99 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 203.69 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 630.72 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 421.67 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 258.14 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 520.36 24-oct
[protected][protected] sep 05iup[protected] 06-sep
05-oct 794.36 24-oct

5818.58
[protected][protected] sep 05iup[protected] 06-sep
05-oct 456.25 24-oct

6274.83

Kindly rectify the details at your earliest. So that we are not getting
Reminder mails from your side.

Please make sure that the late payment charges was not included in our
Current bill (Oct-17). We make the payments on time.


Best regards
Sunny thakur

Finance & accounts
Ab3s solutions private limited
16f & 17a - 2nd floor - the mall niho scotish garden - ahinsa khand ii
Indirapuram - ghaziabad - 201012 - uttar pradesh, india fixed ph.: 0120
4222342, mob: [protected] e mail: [protected]@ab3s.in, website: www.ab3s.in

— original message —
From: enterprisebo. Del (Del-ne) [mailto:enterprisebo. [protected]@vodafone.com]
Sent: saturday, october 28, 2017 3:53 pm
To: [protected]@ab3s.in
Subject: vodafone payment reminder

Dear subscriber,
Greetings from vodafone!
Thank you for your continued support in us and in our relationship. It's a
Privilege to have you as a valued customer and a pleasure for us to provide
You with the best of services.

Your total outstanding till bill dated 5 (Due amount) which was due on
10/24/2017 against ab3s solutions pvt ltd

You are requested to make the payment immediately.
In case, you have already paid the mentioned amount then would request you
To please share the payment details.
We're committed to providing you and all our customers with the best content
With seamless effort and to ensure that, we request our customers to be
Prompt in their monthly payments.

In case of any queries or clarifications, please contact rupali bhasin
Email id : cocp. [protected]@vodafone.com

This message (Including any attachments) is intended only for the use of the
Individual or entity to which it is addressed and may contain information
That is non-public, proprietary, privileged, confidential, and exempt from
Disclosure under applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified that any use,
Dissemination, distribution, or copying of this communication is strictly
Prohibited. If you have received this communication in error, notify us
Immediately by telephone and
(I) destroy this message if a facsimile or (Ii) delete this message
Immediately if this is an electronic communication.

Thank you.

I have already paid my monthly due and due to some issues in the system i used to get call everyday from the customer care people saying pay your outstanding amount of 3000. I got tired of this and thinking to port to a different network. As soon as i requested for porting they deactivated my outgoing and data packs. I have sent them several mails, addressed in social networking where they are active, but they don't listen. I am suffering a lot because of this.

I was vodafone customer having mob no.[protected]. On my request, my no. Was terminated on aug/sep 2017. I have paid my all dues. Despite of this, vodafone has sent me mail regarding payment of rs.706.82 for nov, 17. I have queried with vodafone, he told me you have active ur no. On 22.09.17 & you should pay bill. I have neither contact with vodafone to activate my no. Nor avail services from sep, 17. Why i pay the bill if i have terminate my mob no. & never avail vodafone services from 09/17.

Hi,
Earlier i complaint about last bill delivered by vodafone for no. [protected] after comunication with vodafone customer care she understand problem and comitted their mistake of duplication of rental matter resolved and she told me to pay 400rs at last same day she given me refrance no.[protected]. I paid 400rs same day and matter was solved but again since yesterday vodafone customer care calling to pay bill 300rs more to pay bill. Why to pay bill more even after bill paid after bill amount settled.
Plz look in matter and disscus with customer care girl who given refrance no.[protected]after bill amount settled.

My number is [protected]. The postpaid bills are exorbitant and always inflated. I got a message in my mobile on 7.11.2017 that outstanding bill amount as of 1200/- plus, whereas when i wanted to make the payment on 8.11.2017, the bill amount was shown as 2475/-!!!.in one day, the amount was so much!!!. This is not one time affair. It happens always. Please change to prepaid immediately. I am not going to any vodafone shop. You change it on line otherwise, i will take it up with appropriate forum/authority for this kind of harassment and your way of making money by befooling the customers.

I want an immediate reply to my registered e-mail id : [protected]@bharatpetroleum.in

Dear sir

Today within 24 hrs three service activated on my number and balance get deducted. Service activated bollywood gossip, vodafone tv all channel pack and discount gali pack. Balance deducted rs 75 for bollywood gossip, rs 150 for vodafone tv all channel pack and rs 35 for discount gali pack. Please note that i have not activated all these services and i am not interested in all these stupid thing. When i received first sms for bollywood gossip, i deactivated same, thinking that i will receive my money back. But instead of getting money back 2 more service activated by vodafone. Please assist and deactivate this and also ensure i get my money refunded.

Your kind assistance on this issue will be highly appreciated.
With thanks,

Respected sir:
I'm using this num in vodafone network. According to the suggestion of my frnds about vodafone service i had changed from airtel to vodafone.in my num conference call is not activated. I had complained this in two ways. Through customer service 2times and through message 3times but still it is not activated. Summiting this to u with the hope and please rectify. Thanking you...

Dear Sir/Madam
My name is Satyanarayana Y from Visakhapatnam (A.P), i am using Vodafone number. Vodafone Customer care people are irritating me since last month (September 2017). I have been paying my Post paid bill as per your bill generation (25th of every month). But still your people are generating every week a new bill against my PORT out and finally rejecting. I am trying to PORT out for Other networks due to Your network is very poor with heavy Call Dropping . I have been complained several times but no use. Finally i took decision to PORT out to other networks.
As on Today your people generated bill 6 times within 40 days of time. And rejected even after paid that week bill also.
I had several times spoke with 199 or customer care people, every time they are skipping with adjustments game. I need Clarification why your people are playing such a foolish games with customers and behaving.

I hope you understand and do the needful.

Regards
Satyanarayana Y
Visakhapatnam
+[protected]

I receieved a call from vodafone after port out request. I was getting better plans in jio. So vodafone person offered me a plan where in for 6 months i will get a bill of 499+ taxes every 6 months. I confirmed this twice. Now they are telling me that is monthly plan. My current plan was 299+ taces and i wanted less tariff plan they instead increased it.