Vodafone India Complaints & Reviews

Hi.

My vodafone number: [protected]

I cannot send port message to 1900. Everytime i try to send it, it says message cannot be sent. I have added balance and now rs.14 in my account. Still i cannot.

I changed my number from postpaid to prepaid in jan'17 after clearing all bills in store itself. Today morning vodafone execute called me and asked to pay the pending postpaid bill (After 9 months). So i wanted to change the network.

Please help on this

Dear sirs,
I have ported my mobile from reliance to vodafone on 22.10.1017. Submitted all the necessary documents in vodafone store. But after 16 days the sim is not activated. The time taken by vodafone is beyond my imagination. Please help me in this situation so that i can use my mobile number soon.
Thanking u

Mob no - [protected]
H. K. Nath
Assam

I own a reliance comm. Number [protected] over a month now, all of a sudden i started getting sms about porting it to vodafone. Now i tried to recharge it via freecharge that too failed. When i dial my number i get a audio feedback from vodafone that the number is not operational.

I had never initiated any number porting with vodafone. I had been getting some random calls from saying that those are from vodafone customer care and they ask me to forward message coming from them to 1900 which when i ask why they want me to do it, they just hang up.

My number is illegally used in porting process. Please help/advice me on what needs to be done.

It is submitted that the Postpaid Vodafone No [protected] of Maharashtra circle is not in use. But the monthly bill is generating. it is requested to disconnect the postpaid Vodafone Connection No [protected] and to stop generation of monthly bill at the earliest.

I have just moved from idea to vodafone. My sim is showing active.

I am able to make calls and use data services but not able to send text messages. It showing error 69. Is this related to wrong message center number?? If yes, please let me know correct message center number and procedure to update it on my handset.

Please resolve it as soon as possible.

I asked the vodafone customer care to activate international roaming plan 2 days before leaving to the us.
They informed that the system is down and they could do it after 24 hours. I waited for almost 72 hours but nothing happened.
When i reached us there was no network on my mobile, as they have stopped the services.
I was absolutely lost there and had no clues what to do.
Later after 2 days they managed to activate the plan.
I almost spent 180$ for 2 days because they were not able to activate the plan on time.
Note: the problem was with vodafone itself because their systems/application was having issue.
Why should i get impacted as a customer.
I need vodafone to take serious action on this and get the money spent by me because of their poor infrastructure.

Hi i have visited my village - kaland, town sardhana in meerut district o[censored].p but there is no vodafone coverage at all..i have to stay here for 10 days but now i am wondering how to make calls...please provide better signal coverage otherwise i have to switch to idea networks

I'm a vodafone user sorry i was!! I recharged 148 rs. As to get free v2v calls for 28 days & 1gb data but when recharge done successfully the message was deducted 125 rs. As access fee and 22.85 as gst charge when called to customer care to get help the person told me that "you've done wrong recharge 149 should have done to get that offer so he told that i'll do it top up of 148 and you will get this by an hour." when it doesn't happened i called again then one female assistant told that you've done wrong recharge and as per recharge you will get 50mb only!! This was in 148rs 50mb in jio era!! #!! Vodafone and when i tried to use net that 50 mb was also not allotted so i called again and then third person told me that your account balance is in negative i. E. -12.30 so please recharge 15 rs then you will get access to your monthly plan he was the first who accepted that the plan recharge of 148rs was right so, i did 15 rs of recharge and once it's done again access fee deducted 12rs and gst 3rs. Then, i got frustrate but i called again then different assistant telling me that you've done sms recharge so you won't get talk time to get service recharge 20 rs but now i'm porting to idea!!

My prepaid no [protected] activate on 1/11/2017.444 plan is actvate. in vodafone store. tirunelveli627002. but net speed is very low just 1 to 2mb speed inmy area srivaikundam 628601.iam not reached andcontact cc. due to your technical fault. web is not opened.whant ican i do solve the problem.

My complain may be very short. I think vodafone has barred my number form there customer care. I am trying to contact vodafone customer care since last 1 week but i am not able to do this the reason there ivr is not allowing me to speak to them. When ever i am pressing 9 to speak to customer care there ivr automatically get reset and reppets the same old script
. And the fact that there t&c is not maintained anywhere for a particular recharge soni need to speak to them. Plz help me just to know why they have barred my numbers

Dear sir/madam
Good day
I'm not getting any network during international roaming on my no. [protected]. I took portability for this no. From tata docomo to your vodafone company. Before portability i was getting network on international roaming by tata docomo so i'm expecting the same service. As i'm a seaman, so please solve my problem as soon as possible beacause i'm unable to get otp for banking n all.
Thanks

Dear sir,

I am having vodafone prepaid connection with mobile no.[protected], last night (5th nov 2017) at 11:59:59 my previous data & voice pack was expired so i have recharged it with rs. 409 for daily 250 mins & 1 gb 4g internet for 70 days

After recharge i got sms for successful recharge and after 10 mins. I got sms that my data service is active.

But on data on mode i got 0 bit transfer speed so tried to reconnect after restart the device but the situation is same, so i called to 198 and vodafone lady representative says that your device is not working please change your device,

After that i told representative that the same device was working still last night and it is not working after new recharge, so she said that i book your complaint and you will assist on 11th nov. 2017 at 12 noon, after that she cut the phone.

So i call again to 198 and ask if you solve my problem on 11th nov 2017 then will you extend my scheme for next 5 days after expire of current scheme?, and will you pay the loss to me because of your company problem?, she said that company will not extend a single day (Means vodafone company is establish to robbed indian citizens, and as per my view it is my duty to tell this matter to supreme court regarding vodafone company policy)

I checked the same sim card in another mobile but the situation was same (Data is not working in another handset also), so i add another card in my regular device and start the data service and data service is working on another sim

So i visit vodafone care office and he talked to their head office and they reset my setting at their level and told him to switch off the mobile and power on after 10 mins. And data will working, but after 15 mins. When i switch on the mobile the data is still not working and due to this i loss peace of mind, and i also my health is getting weak and i am not able to fulfill my work as i am completely busy in thought that what should my future will?

Whats my fault that i am unable to get service for which i already pay in advance and also the company said that they will not extend the same period for which they were unable to provide me service?

Is indian government sleeping?

Is news papers and channels are right that indian government is only for these foreign companies who robbed the country?

My number [protected] is changed from airtel to vodafone usin mnp 2 months before. I had problem with online recharge from the beginning and so, i logged a complain in cc. They told me to change the circle from chennai to tamil nadu by vodafone store on 2nd november. From tat day, i lost network and i found tat my sim was blocked. I contacted vodafone store and they told it was a mini store and asked me to contact main branch. I asked the address and it was about 200kms away. I'm so much frustrated with the response from cc. My email id [protected]@live.com. My alternate number is [protected]. I[censored] cant resolve the problem, please again allow me to port another network. I had a very bad experience from vodafone... Thanking you.

This is sambid kumar mahapatra, vodafone prepaid number:[protected] karnataka circle. I have recharged on 06/ nov/2017 for rs:48, rs:48, rs:99 all money debited, no recharge sucessfull. I recharged from https://shop.vodafone.in/shop/prepaid/easy-online-recharge.

Till now no refund and no message also.

Again i recharged from freecharge it sucess. I recharged for rs:48 and rs:54 from freecharge it goy sucessfull.

What about rs:48, rs:99 and rs:48???

Where is my refund

I asked vodafone services to shut down both my postpaid mobile numbers

[protected] and [protected]

In december 2016. I wanted both my numbers to be shut down completely and permanently and i asked them to do the same. However, i keep receiveing monthly online bills and phone calls to this day.

I have ont used either of those numbers in literally one year. I have thrown away the sim cards as well. But i keep getting billed and harassed.

Please shut down both my numbers immediately, permanently and completely.

Actual plan is 299 but they are offered for me 499 plan as 199 plan, but they are charging as 499 rental for August and September months. So I did not paid the September month bill and I had switched to Idea network, but now they had removed my connection.

For the past couple of months I notice vodafone deducts balance unnecessarily and then I am supposed to call the customer care for refund which takes hell lot of time and sometimes I am not even able to connect.

Hello,

I just want to bring the issue to your notice which i have faced with internal roaming facility.

Recently i have traveled to italy on for 25 days. Out of 25 days i have the signals for hardly 4 to 5 days. I just got an opportunity to utilized to use just 1mb data and 1 missed call. Apart from that always i use to await for signals or network support.

Once i am back vodafone surprised me with bill. You cannot imagine hot it was …… charged rupees 574/- for just 1mb of data and as a special gift they have charged rupees 70/- for incoming missed call and they response is very diplomatic simply said this is as per their policy.

But i wonder how they can charge for incoming missed call? And i don’t have signals (Services) for almost a day but they have charged the rental for that, how it could be? If we failed to pay the bill on time they are charging minimum rupees 100/- but there is no liability from their end if they filed to provide the services.

On the other part i have also experienced with other changes for calling to international numbers even they don’t pick the call (Rs : 180 for 9 missed calls).

Everyone know that we are into digital transaction and can assume how it will trouble us when you don’t get services.

Complaint number :[protected]

Requesting you to please take up the issue. This will help for most of the cases like me.
Here i am attaching the bills

In my sep-oct bill cycle vodafone india has fraudulently charged me approx rs. 6000 for international roaming when

1. I was on a flight
2. I did not have international roaming activated

They have since in emails provided me with 2-3 different time slots for which the charges have taken place and refuse to answer question in a straight forward manner. As such i'm contesting the same.

51717, vodafone doesnt take complain regarding this number. Also they regularly charge customers for this @ rs.14/- per minute. This can appear in your bill unknowningly whenever vodafone feels they are short of profit. If a customer says they had not dialled the number, it doesnt matter to vodafone.

Then why cant the said number be blocked by vodafone, if they feels customer is not right? Rs.588/- + taxes gone.