Vodafone India Complaints & Reviews

My connection [protected] and the sim was surrendered at vodafone store dunlop on12.08.2017 (Docket no sr#[protected] and the connection was suspended on 17.08.2017. Now the telecallers from vodafone are continuously harassing me that my bill for last 2 months is due. Now today it became a question of my prestige when one person came to my house to collect the outstanding bill. I immediately rushed to the vodafone store and to my dismay found out the connection has been restarted on 31.08.2017 under docket no sk#[protected]. Now when i questioned the customer care on whose instruction this connection was restarted they told me on the basis of telephonic instruction. When i asked please tell the telephonic number from which i made a call to restart my connection they cut a sorry figure. The sim is with vodafone the connection has been surrendered and all outstanding bill up to 12.08.2017 has been paid then on what ground they are demanding money from and harassing me. I demand an apology and compensation of rs10lacs otherwise legal action will be taken.

As per a mail on my mail id I recharged 399 ruppess on my Vodafone no [protected].on 21st oct..but does not get any balance.lodged a complaint.. complaint no is [protected]..but customer care is not take my call..pl take necessary action as soon as possible..

My number is [protected] and i am working in it so i receive calls from us numbers but after receiving the call my balance is deducted without any reason and sometimes it deducts balance even though i did not make any calls. Many times within calls some alsh message comes with bomb tickling sound and the call is blocked and thus dropped without any reason.

I have to throw the prepaid sim if this type of issues and balance deduction takes place without any reason as i am not in roaming area still for any incoming calls, money is deducted. This issues are increasing very much and now i cannot ignore.

Please look into the issue and i will wait for few days but after that i will just change to different operator.

Vodafone has a good network but these issues are playing a huge negative roles. Do not repeat it as it will hamper your brand name only.

Hi sir/madam,

I call vodafone customer care and ask information about adhaarcard link with my vodafone number because my finger print is not accept in bio-metric authentication and need other way to authenticate bio-metric i called vodafone customer executive and got suggestion about ratina acceptence is also available as bio-metric authentication at vodafone store. I got generate message in my vodafone number about address near kharghar locaction from vodafone care. I gone on that location and found there is no such kind of facility due to that i bested my time and money. I again call customer care and one (She) customer executive answer me when i describe about detail, she suddenly disconnected my call, which was very embarrassing to me.
So please provide retina authentication also because lot of people is not able to link adhaar card number with vodafone number because biometric authentication is not working properly.

Please see my details.
Name:-pramod kumar pandey
Mobile no:-[protected]

Thanks and regards,
Pramod pandey

I have recharged to my mobile number through online for data pack last month. My transaction was failed. I have called customer care they told to recharge again and failed transaction amount will be credit in your account. I have recharged again for my number with different pack and got activated. With in 10 mins my last recharge which one got failed also activated. I have again called customer executive and enquire for that. That time customer executive told like we will deactivate one pack for this month and reactivate it next month and you will get notify message for that in 10 days. But still i don't get any message and called customer executive today and asked executive to transfer call to manager and my call automatically ended. I have again tried to connect but this time i couldn't connect with option to speak with customer executive. They have somewhat banned my number.

I am using vodafone number for more than 5 years. They are not listen to the customer's complaint. Also, customer executives are not provide solution for the customer's enquiry instead they just put call on hold and automatically it will end in few minutes. Vodafone network would need to take this complaint as serious and need to take action for customer complaints.

[protected] ye no maine postpaid karwaya tha monday 30.10.17 ko par ye number abhi tak nai active nai hua hai na hi koi call nai hi koi ya vrification ke liye aaya kirpa karke number active kare ya hum no ko kisi dusre net work ke shat jud ajye f 40 katwaria sarai near shiv mandir 110016 new delhi cont [protected] aap yadi jaldi humra no suru kar denge to aapki badi kirpa mai bhut pareshan hu

I am receiving a massage from vodafone services as follows

Flash: download unlimited teenage [protected]@36/month data charges applicable click ok

This message i received as a popup window at every 3 minutes. When i received this message it creates a sound which is not a notification tune.
My phone is not working properly because of it. I request you to please stop it.

I have attached here a screenshot of it.

My 4g net of vodafone is showing very slow speed . Sometimes it shows only 2g speed and only two lines of signal is available. This problem persist after diwali and there is no improvement in networks. Please fix this problem immediately.

To,
Vodafone service
Surendranagar
Gujarat

Respected sir/madam,
I want to disconnect my vodafone postpaid mobile no. [protected]. I have shifted my mobile no. So please disconnect it as soon as possible. I will not pay the bill of this month. It will be great relief if the action is taken as fast as possible and it is really essential.

Thanking you,

Yours faithfully.

I was using standard corporate post-paid plan till last month and vodafone offered me with red 699 plan which includes national roaming free for all incoming & outgoing calls. But once the bill for last month generated i've been charged rs-200 extra for national roaming. I asked them regarding this, but their answer was "you were using bsnl network and the plan is for vodafone network only". As the network selection is automatic and i haven't told about this before activating the plan, i m asking for refund and change of plan to the old corporate plan. Vodafone customer care is asking to email to corporate customer care to change the plan. Since 3-4 days i m emailing them, but they are not at all replying.

Hi there, i am kusum, vodafone customer. Recently i migrated from vodafone postpaid to prepaid. I was told that my security deposit will be refunded within sixty days. But opposite to that, out of rs.250 only rs. 177 is refunded. How is this possible when i have already paid all my dues. Either specify the reason or refund the full amount.

This is the message i got from vodafone:

"hello, we have successfully credited the refund amount of rs. 177.72 for your postpaid mobile number 999*02 to your new prepaid account on[protected] thank you"

Relationship no is.[protected]

Either specify the reason or refund the full amount. Otherwise i shall go to consumer court. I am damn serious.

Customer was offered a rental discount for the 699 plan for 599 for 6 months when he sent the port request. Then the app showed an offer (As in the pic) that provided unlimited calls, even outgoing in roaming, with 40gb data base plan and 10gb for 6 months, all for rs. 499. After activating from the app, normal red for business plan 499 was activated without any discount; so 6 month discount gone in just one month.

If it is a bug with the app, vodafone app development team and vodafone as a whole should be responsible for that. If it is cheating, vodafone should be punished for the same.in any case. Vodafone should be accountable for the same. Cutomer is looking at legal options for taking this to consumer court or trai. Until then, he plans to share this in social media.

Latest updates with image proof can be found here: http://criticscloud.com/complaint/vodafone-finds-a-new-way-to-cheat-customers-or...⇄

As being a postpaid customer of vodafone, each month i get 500 minutes of free talktime allowance (For which i pay in advance in my monthly tariff).
In october, i used 325 of these 500 minutes. So 175 minutes were unused.
In november, as i checked my talktime balance, it shows 175 on first day itself.
So instead of giving 500, vodafone gave me only 175 minutes of talking allowance this month.

I port in vodafone on 28th october.
Retailer recharged with frc with rs51
After that my amounts has been deducted wrongly.
I called customers care representative informed me there is server problem call us after some time.
Later call was not going to customers care.
Today i called to customers care representative informed me that it was deducted for sms on a number and calling for some numbers
But neither i message nor i called any number.
I requested the representative to transfer the call to senior he didn't transfer.

Dear sir/madam
I was using Vodafone post paid no [protected] I have ported this number in idea and I paid my inactive SIM bill yesterday but it's not updated till now so my sim is inactive so i am facing problem.plsss help.

Mujse apne anroid mobile mai use karne ke liye mini micro sim chayeh tha tab maine apna vodafone no ko ja ke replace sim karwaya 100rs charge de ke uske baad. Sim chalu karaya naya purana wala band ho gya phir jab se mobile chalu hua na msg ja raha hai na aa rha hai. Koi bhi msg. Customer care se baat kiya par koi jawab nhi. Unse bola ek baar ki [protected] pe kuch bhi likh ke msg kare uske baad mibile band kar ke on kare. Par msg ja nhi raha hai unable to send message likhta hai customer care ka koi jawab nhi hai. [protected]

Dear Sir,
I thought to move to Airtel...then i have started
to send SMS to 1900 for Porting...
but, iam not able to sendto any number not only for 1900... "message Could not sent" is showing...tried more than10 times...
by speking to Custmer care for solution...they keep giving non sense / irrilavent solutions:

Plz help me...

Concern is regarding my ex-number [protected]. I paid the bill of rs2500 in the month of sept. I called on the number [protected] (Gaurav deep sharma) and told i have paid bill, i want this number to be closed and activate my number [protected].

Gaurav deep told me that we are closing this number now. After 2 months you are coming back to me asking for rs2500 again.

I have not used [protected] in last 2 months. I am not even switched it on.

Due to this my number [protected] has been cut. I want my number to be activated asap or else i am dead sure i will not use vodafone services at all. And will surely go to consumber court if this issue doesn’t get resolved within a day.

Dear Sir / Madam,

This is to inform you that we are facing problem of network at below mentioned address ; -

Modern Industrial Estate, Part - A,
Near Hanuman Dhram Kanta,
Bahadurgarh. Haryana.124507.

We request you to kindly resolve this issue at the earliest possible. In roaming also Vodafone subscribers are facing problem.

Before moving to the vodafone network, i was using the aircel network and i was pretty happy with the company internet plans. But, i required a good data plan. So, one day i receive a call from the vodafone retailers (Vr solutions) and where they had provided me the details of the fake plan.
The plan was: unlimited calling with unlimited data 3g/4g for rs.299. I confirm it twice. Because i have a doubt with unlimited data. So, i also confirm from the vodafone customer support. They told me the calling is not unlimited. It was 900 minutes for one month. But data is unlimited 3g/4g. Then, i get to know the person from the vr solutions not provided the exact plan's details. But, i m okay with the plan because i was getting the unlimited data. By having the confirmation i was ready to switch to the vodafone network. But when i start using i get to know neither the data is unlimited. It was 1gb 4g per month only.
When i told them i m not going to pay rs.299 for your mistake and want to port my sim to other networks. Then they told me they can't do anything you have to use this network for 90 days. Please help me in this vodafone fraud case.