Vodafone India Complaints & Reviews

I am receiving a massage from vodafone services as follows

Flash: download unlimited teenage [protected]@36/month data charges applicable click ok

This message i received as a popup window at every 3 minutes. When i received this message it creates a sound which is not a notification tune.
My phone is not working properly because of it. I request you to please stop it.

I have attached here a screenshot of it.

My 4g net of vodafone is showing very slow speed . Sometimes it shows only 2g speed and only two lines of signal is available. This problem persist after diwali and there is no improvement in networks. Please fix this problem immediately.

To,
Vodafone service
Surendranagar
Gujarat

Respected sir/madam,
I want to disconnect my vodafone postpaid mobile no. [protected]. I have shifted my mobile no. So please disconnect it as soon as possible. I will not pay the bill of this month. It will be great relief if the action is taken as fast as possible and it is really essential.

Thanking you,

Yours faithfully.

I was using standard corporate post-paid plan till last month and vodafone offered me with red 699 plan which includes national roaming free for all incoming & outgoing calls. But once the bill for last month generated i've been charged rs-200 extra for national roaming. I asked them regarding this, but their answer was "you were using bsnl network and the plan is for vodafone network only". As the network selection is automatic and i haven't told about this before activating the plan, i m asking for refund and change of plan to the old corporate plan. Vodafone customer care is asking to email to corporate customer care to change the plan. Since 3-4 days i m emailing them, but they are not at all replying.

Hi there, i am kusum, vodafone customer. Recently i migrated from vodafone postpaid to prepaid. I was told that my security deposit will be refunded within sixty days. But opposite to that, out of rs.250 only rs. 177 is refunded. How is this possible when i have already paid all my dues. Either specify the reason or refund the full amount.

This is the message i got from vodafone:

"hello, we have successfully credited the refund amount of rs. 177.72 for your postpaid mobile number 999*02 to your new prepaid account on[protected] thank you"

Relationship no is.[protected]

Either specify the reason or refund the full amount. Otherwise i shall go to consumer court. I am damn serious.

Customer was offered a rental discount for the 699 plan for 599 for 6 months when he sent the port request. Then the app showed an offer (As in the pic) that provided unlimited calls, even outgoing in roaming, with 40gb data base plan and 10gb for 6 months, all for rs. 499. After activating from the app, normal red for business plan 499 was activated without any discount; so 6 month discount gone in just one month.

If it is a bug with the app, vodafone app development team and vodafone as a whole should be responsible for that. If it is cheating, vodafone should be punished for the same.in any case. Vodafone should be accountable for the same. Cutomer is looking at legal options for taking this to consumer court or trai. Until then, he plans to share this in social media.

Latest updates with image proof can be found here: http://criticscloud.com/complaint/vodafone-finds-a-new-way-to-cheat-customers-or...⇄

As being a postpaid customer of vodafone, each month i get 500 minutes of free talktime allowance (For which i pay in advance in my monthly tariff).
In october, i used 325 of these 500 minutes. So 175 minutes were unused.
In november, as i checked my talktime balance, it shows 175 on first day itself.
So instead of giving 500, vodafone gave me only 175 minutes of talking allowance this month.

I port in vodafone on 28th october.
Retailer recharged with frc with rs51
After that my amounts has been deducted wrongly.
I called customers care representative informed me there is server problem call us after some time.
Later call was not going to customers care.
Today i called to customers care representative informed me that it was deducted for sms on a number and calling for some numbers
But neither i message nor i called any number.
I requested the representative to transfer the call to senior he didn't transfer.

Dear sir/madam
I was using Vodafone post paid no [protected] I have ported this number in idea and I paid my inactive SIM bill yesterday but it's not updated till now so my sim is inactive so i am facing problem.plsss help.

Mujse apne anroid mobile mai use karne ke liye mini micro sim chayeh tha tab maine apna vodafone no ko ja ke replace sim karwaya 100rs charge de ke uske baad. Sim chalu karaya naya purana wala band ho gya phir jab se mobile chalu hua na msg ja raha hai na aa rha hai. Koi bhi msg. Customer care se baat kiya par koi jawab nhi. Unse bola ek baar ki [protected] pe kuch bhi likh ke msg kare uske baad mibile band kar ke on kare. Par msg ja nhi raha hai unable to send message likhta hai customer care ka koi jawab nhi hai. [protected]

Dear Sir,
I thought to move to Airtel...then i have started
to send SMS to 1900 for Porting...
but, iam not able to sendto any number not only for 1900... "message Could not sent" is showing...tried more than10 times...
by speking to Custmer care for solution...they keep giving non sense / irrilavent solutions:

Plz help me...

Concern is regarding my ex-number [protected]. I paid the bill of rs2500 in the month of sept. I called on the number [protected] (Gaurav deep sharma) and told i have paid bill, i want this number to be closed and activate my number [protected].

Gaurav deep told me that we are closing this number now. After 2 months you are coming back to me asking for rs2500 again.

I have not used [protected] in last 2 months. I am not even switched it on.

Due to this my number [protected] has been cut. I want my number to be activated asap or else i am dead sure i will not use vodafone services at all. And will surely go to consumber court if this issue doesn’t get resolved within a day.

Dear Sir / Madam,

This is to inform you that we are facing problem of network at below mentioned address ; -

Modern Industrial Estate, Part - A,
Near Hanuman Dhram Kanta,
Bahadurgarh. Haryana.124507.

We request you to kindly resolve this issue at the earliest possible. In roaming also Vodafone subscribers are facing problem.

Before moving to the vodafone network, i was using the aircel network and i was pretty happy with the company internet plans. But, i required a good data plan. So, one day i receive a call from the vodafone retailers (Vr solutions) and where they had provided me the details of the fake plan.
The plan was: unlimited calling with unlimited data 3g/4g for rs.299. I confirm it twice. Because i have a doubt with unlimited data. So, i also confirm from the vodafone customer support. They told me the calling is not unlimited. It was 900 minutes for one month. But data is unlimited 3g/4g. Then, i get to know the person from the vr solutions not provided the exact plan's details. But, i m okay with the plan because i was getting the unlimited data. By having the confirmation i was ready to switch to the vodafone network. But when i start using i get to know neither the data is unlimited. It was 1gb 4g per month only.
When i told them i m not going to pay rs.299 for your mistake and want to port my sim to other networks. Then they told me they can't do anything you have to use this network for 90 days. Please help me in this vodafone fraud case.

Hi
I would like to confirm that i am using vodafone number [protected] and paying almost rs 1000 plus bill every year.
From past 1.5 year i am facing network issue. I am requesting vodafone team to take some actions.
Every time vodafone is just giving me new date and after that no problem is still coming.
I am still paying my bill every month on time and told vodafone that i am getting lot of loss due to poor network
Now i request vodafone to return my 1.5 years money back because they are not able to provide me any solution.
I feel sometimes that how such a big company provides such a worst network?

Every time when ever i am using my free wifi connection the vodafone is deducting my balance. I have complained so many to the customer care service but those customer care people are not doing anythng. Till now they have deducted almost my ₹250-300 on free wifi. I want them to stop deducting my balance and refund me my whole money what ever they have deducted. Other wise i am going to file court case against vodafone

I complained many times to vodafone customer care and asking about remove vas activation from my vodafone number. But they told at the point of time we are deactivated and we blocked vas request for 6months but still this month again i got vas services included bill. This is happening from my first month of this data card taken. Last 5 months i am getting this kind o[censored]nexpected bill. This time i decided not to pay the vodafone bill let them come to me and ask me the problem instead of asking every time to customer care. Because they are not caring about customer complaints...
My mobile number is:[protected]

I have been following up to reduce the prices for data charges
And they have not done anything.in return they have
Disconnected the outgoing and incoming facility & no sms services also
Complain no[protected]
I have given them credit limit only 5000.
They have exceeded to 40000.
I cannot pay this huge amount only non worthy for whatsapp vedios.

I have 2 connection of vodafone in september i had changed my plan to 199 previous it was 349 unlimited calling & internet & my current plan is 199 they told me to they will give me 1gb 4g internet & after it will be convert to 2g at same charge of 199 & no they send me the bill of rs 600 on both no we can check the customer care guy told me u can use 1gb of internet plan in 199 plan but they had charged me please go through it asap

I have received offer on 1st November evening in Rs 343 (1 gb data per day and unlimited call) but when I recharge Vodafone credited balance in my account and CSL asked that this offer not for you.
And now I check offer (*121#) and show offer of rs 147 12gb data and activated but Vodafone created only 1.5 gb data. And I also send screen shots of offers but they not give any reply and my customer care line also blocked.