Vodafone India Complaints & Reviews

Let me introduce myself. I am ramakrishna, holding two numbers - 974*9991 and 974*9991.

Just one last attempt to reach you guys before i port out.

I have been in vodafone since last 3 years and have been a loyal customer always.

I had a very bad network issue last two months. Also i had a good offer outside. I tried to portout and these guys have called me and offered me vodafone red plan. They also have promised 20gb data free per month for 6 months without any hidden charges. I was happy with the plan and have decided not to port out.

I believe i regret my decision now. When i checked this months bill on both my numbers, i have been charged 1000 extra as one time charges. These guys have called me and said they have happened to be due to an error and promised to refund them and confirm the same via message. Even this didn't happen.

I have no issues in paying the extra 2000 bucks for both my phones. But they would loose me. I don't think thats a big deal for them, but i have much more options out in the market. Trying to be a customer again, i have taken the pain of written this.

It only depends on how fast you respond and how you would respond on this mail, my decision would be. I would be clearing all the dues latest by 4th nov end of the day and would submit the documents to other provider for both the numbers.

Well, just to add, you would loose [protected] as well. Even this guy is equally frustrated and just waiting on my word. Can call him and confirm if needed.

Reach me on rama. [protected]@gmail.com

Kind attention vodafone!
We would like to bring to your notice that all of our connections are facing problems with network reception and even after several complains on our issues to vodafone care we’ve not yet got any solution to our complains.
We have several connections with vodafone and our office is situated in the basement, in paldi area, ahmedabad. Every time we’ve called customer care we’ve received a typical reply that vodafone is going to set up new towers in paldi area and you will not have the said problem in the future. However we’re still awaiting any solution what so ever.
Currently we’ve 10 vodafone connections regularly used at our premises on daily bases which are as under.
1. [protected]
2. [protected]
3. [protected]
4. [protected]
5. [protected]
6. [protected]
7. [protected]
8. [protected]
9. [protected]
10. [protected]

If we do not find the solution to our problems we will consider changing to other network within short period

Hi,
I am sumit working with a well reputed private company a very big firm.
My contact no. - [protected]
I am using this no. From last 8-9 years that was delhi based, even from last 4-5 years i used in roaming also.
Noe 4 months back i shifted to rajasthan so i thought that its better to get port the same no. From delhi to rajasthan region.
Si iwent to the vodafone store and they have done the same but they have not communicated me any type of offer or recharge on this no.

Few days after i inserted new sim and visist vodafone website for recharge, i found recharge of 347 for unlimited call and 56 data gb for 56 days and i have done that, but what i recieved is 302 balance on my phone what i was not expecting.
After that i called vodafone and they misbehaved with me very badly and provide wrong information and cut my call with saying that u will not able to call back for 3 months.

Please don't do that with your atleast so old customer.

I am a regular customer of vodafone for more than a year now. I use a postpaid connection for so long on the same number as mentioned in form above inspite of me shifting circles of operation twice because of my government job. Still, inspite of me being a loyal customer of vodafone who has paid the bills for last so many months without fail, today for some few hundred rupees of bill and that too the last date of which is still far away which is 19 november 2017, the internet services and outgoing calls from my number have been disconnected. This has caused lot of hardship and harrassment to me psychologically and also has affected my work as i dont have contact with people. Also the bills generated at the end of month seem to be too inflated for the last 2 to 3 bill cycles which do not match my actual usage.
Please reconcile and respond favourably to address my problems

As the request of postpaid to prepaid sim, provided rs.450/- money to vodafone mini store for changing prepaid sim and also first recharge one month before. Still they haven’t processed the request. Due to their negligence, i paid my next bill cycle.
Address: vodafone mini store located at no:3/269, sadagopan street, omr, karapakkam, chennai - 600097.
Service registration no.[protected]

Dear sir,
I rajesh tiwari my cell no is [protected]. I visited the vodafone gallery at sion on dated 20/10/2017 for excess charge of my bill for the month of september. They had said that my plan red 499 has been wrongly changed with plan of 199 and due to this my bill is excess and they accepted their fault and said you paid an amount of rs 590 against your bill as per previous plan and balance amount will be reversed. On dated 29/10/2017 i came to know that my phone services was restricted. Then i had call to vodafone call center and registered the complaint. The representative had said your balance amount will be reversed and you will get the sms in 48 hours. After that once again i had called call center yesterday vodafone representative had said you will get the sms up to 12.00 pm. But i would not get any response from vodafone, then today once again i had call to call center they said no refund is made. I asked him to make available any senior person after holding the call for 43 minutes he said no one is available. This kind of worst response i am getting form vodafone call center. Why should i pay excess money when vodafone employ has made mistake.

This complaint is on behalf of my wife who is using vodafone mobile no [protected]. She had made the last due bill of rs 411 on 16.10.17 through icici bank net banking vide reference id [protected]. This detail was provided to vodafone customer care.in spite of providing details through mail and over telephone repeatedly, vodafone has disconnected the services and not even giving proper answer.

We are at loss inspite of making payment. Need urgent resolution.

I received 4 to 5 calls in one day asking for a payment for post paid connection. Which was just a little past the due date. The amount was paltry compared to the thugs who loot the company for huge sums. I made the payment in the morning immediately and still got 2 calls for reminding of due payment. I am cancelling this subscription.
This is disgusting and frustating.

As on 21 st oct 2017, i reuested the customer care to change the plan from 699 red to 124 simple calling plan. After 10 days when i trying to pay bill i saw the my reuest has not attended and now they are reuested to change the plan now. And make their bill on prorata basis. Why should i pay the bill at vodafone fault.
They did not inform me as we change the plan or not.

My moile no. [protected]

I have given application to convert my two vodafone postpaid connection to prepaid connection along with necessary kyc and photos at vodafone ministore jetpur (Rajkot) on[protected]. And i have paid the due amount on[protected] as per their instruction.
Rather than converting my numbers into prepaid connection, they have changed the plan in postpaid only in both the numbers. I have complaints at nodal desk 3 to 4 times (Date[protected] time 12.20pm vodafone nodal officer mr. Amit, date[protected] time 12.46pm vodafone nodal officer mr. Bhagirath, today[protected] time 12.18pm nodal officer mr. Chirag)
But they are not listening anything apart from extra money for new changed postpaid plan which i have never requested.

I have never requested to change postpaid plan and now they are asking for extra money for that.

My number are [protected] and [protected]

Sir, i am using vodafone sim. My mobile no is [protected]. On 31/10/2017, i made a special recharge of rs 09 as a rate cutter. There after i did a call to a number. But ful call rate has been deducted from my account instead of 30 paise per minute. Hence made my balances into negative. This is very wrong. It should be amended. With thanks, narendra jha

Dear sir,
I have required uan number.. Because of widraw pf amount..
My details..
Employee id-a334952
Name - hira das
Doj-19/06/2015
Deputed at - vodafone mobile services limited
Pf no.-kn/46370/190971
Please resolved it as soon as possible it's very urgent. I am request before 1 year ago but it still not solved please solved it this time. It's very very urgent...

Dear Mam/Sir,
I lost my mobile yesterday (31/10/2017 at 12.00 pm). can you please block my Vodafone sim card of Mobile No. : [protected]? I do not have any documents about my phone as well as SIM and I apologize for that. So to avoid further misuse of SIM, I want you to consider my request and act on that as early as possible.

Thank You!

I have purchased a sim with 3 months recharge and worked for 1 week and after that not working. I have contacted customer care, vodafone store.. No proper response. They told they will remanufacture the sim with recharge and visited 3 times.. Now they are saying it's not possible. Same happened to my friend also. Very worst experience with vodafone

I have activated message pack. But i am not able to send message to any one. While before some time it was okay. But from yesterday 31 oct 2017 i am not able send any text message. As i try to send message it fails. I have sufficient balance in my phone. I called to customer care but they told me to recharge first but i have enough amount. Please look into this issue.

I had visited the a vodafone store to convert from postpaid to prepaid. Fist the customer care person was very rude and had zero knowledge. After submitting all my docs and request i was told to pay 350 rupees as final charge, now after a few days after my enquir they are demanding further 150 rupees as bill payment, when asked about the same they are replying either pay or continue as postpaid customer. This is like gundagiri and not service.

The Worst Service providers I've come across. My vodafone plan got expired and I've put in several renewal requests, vodafone asked me to maintain minimum balance of Rs. 342 to activate special offer, I've maintained the same but plan has not been updated. Vodafone gives false assurances that back end team will activate my plan but it's been three days and no action has been taken. I have made close to 15 calls over 3 days but no help. ### won't let me port to Jio as well peacefully. CUSTOMER CARE reps simply put are ignorant of the working and don't offer any solutions . I spoke to Soumya, Shivani and Mala just a few names of CUSTOMER CARE reps I remember . All of them offered false assurances that within few hours plan will be executed.

Day4: No callback from CUSTOMER CARE.
Absolutely disgraceful service. All Vodafone representative made false claims for activate unlimited plans and wait for 4 days by maintaining balance of 350 and that back end team will activate the plan. After 4th day, when I called them Rep is telling me no plan can be activated. Just Disgraceful idiotic Service. Their CUSTOMER CARE floor manager is horrendous. He's mocking me for waiting for 4 days in order for plan to activate. His name was "Chandan"
Contact Number: [protected]

I regret taking Vodafone connection. will soon migrate to Airtel. Terrible Customer care. Absolutely atrocious response. Wrong uninformed rude people. Disappear after placing our calls on hold. Waiting to migrate. I'll cancel 120 corporate connections.

Customer care executive (Satish) at the vodefone store kalyannagar behaved very rudely.

Background : my son went to vodafone store in kalyannagar to get postpaid number converted to prepaid. This guy satish was sitting in the bill counter and has given false update without checking if the number can be converted or not and has told to bring the person on whose the number is registered.
I went along with my son and when i came to know that the number can be converted only after 22nd nov. Later on i asked satish why he gave false information for which he became very furious and started arguing in a rowdyism tone and was threating me and my son.
My son doesn't know the process/procedures in the store, is it not the duty of the customer care executive to route him to the concerned person if he is not the right poc.
And almost most of the other executives were supporting him instead of looking into my issue or look at my side of justice.
This is the most horrible experience i have faced in your vodafone outlet. There is no respect for customers/age. It was like i was in standing in between gang of rowdies.
I hope there is immediate action taken against satish who is not suitable to be in place of a customer care representative position which requires lot of patience and knowledge to deals with customers.

Hi, this complaint is against vodafone, who has fraudulently asked me to port my number from airtel to voda. Issue: i was asked to have the new voda connection worth rs 250/- (Unlimited calling, 35 gb net, roaming - incoming and outgoing free), i lured to their offer and asked to have a visit for a demo of the network in my area. There was no network and i could see only two towers on the demo sim. Not to speak of 4g, there i was not even showed the 2g data network, yet also the representative told me to have the addhar and mnp number by assuring that the number will not be activated until i confirm them to do it. Now: 1) the number has got activated yesterday and ported to vodafone, no network in my area 2) after calling to customer care, i cam to know that bill plan is for rs 399 (Unlimited call, 1gb data only, no outgoing roaming free) - this was, even more, worse to me. Also, they are not capable enough to look into the matter. Please resolve the issue asap. Hoping to have the quick response on this like you always do. Thanks, payank jain [protected] [protected]@gmail.com