Vodafone India Complaints & Reviews

I'm really struggling to get my post paid no to prepaid no, but no help from customer helpdesk or corporatecare. [protected]@vodafone.com.

They are just hararssing me stating with no definite solution;

I have gone to one of the vodafone store in karnal, the representative told, i can email @ corporatecare. [protected]@vodafone.com with soft copy of my aadhar card and local reference no. As i dont have local address proof, however the customer care team is asking me to visit vodafone store with valid id and address proof details.

They are not helping me with either vodafone store near my address (I. E sector 57, gurgaon-122011), nor providing any solution.

I have got verbally abused at below vodafone gallery when i went there for linking my aadhar card.

Shop 9, surabhi enterprises, brindaban, mahakali caves road, poonam nagar, andheri (East), mumbai -400093
Contact person: sameer

I went there since i got assurance from vodafone nodal officer that the request will be served properly but shocked to see such behavior at vodafone store.

Now i have no option left but to port my number to some subscriber who treats their customer with some respect & atleast don't abuse them.

So i wanted the claim the full refund of my vodafone number which is around 200 since

Today iam calling service center.3:32, 3:38pm.recived my call exciviti.then no answer my question.then cut the phone.second call receive exicuti.he is hold me on 60, mints .then i cut the call.but i want name the egent of bloody some.tell me.

I have deposited billing amount rs. 1000 in morning 11.00 am on 21.10.2017 at voadafone store, bhilwara-311001 and till now on 5.00 pm my vodafone service is barried.
What kind of service this international company providing.
Every time i suffer from this.

My name is md parwez
I have lost my sim card today
I requested to u dat plz mera sim ka network band kar de mera sim ka no hhhh ye hhhh mnp number from airtel to voda [protected] this belong to delhi ncr
Thank u deaar sir/mam

I[censored] can stop thn i will highly olbligde to act dis kindness
I[censored] want more detail for sim card thn please call me in this no [protected]

Dear sir
मी राजेश कोरपड़े राहणार पुणे असून मी माझ्या मोबाइल वर दि.14/10/2017 रोजी रात्रि 9.31 वाजता रुपये 51 नेट चे रिचार्ज केले होते आणि मला 1 मिनितानंतर इंटरनेट रिचार्ज ज़ालेला मेसज आला होता त्या नंतर मी नेट चालू केले असता वोडाफोन कंपनीने maza मैन बैलेंस 48रूपये कट केला त्या नंतर मी लगेच 10 मिनिटांनी वोडाफ़ोन कं ला फोन करुण ज़ालेली कंपनिच्या गैर व्यवहारबद्दल माहिती दिली तेव्हा त्यांनी मला 1तासांत maza मैन बैलेंस रिफंड होईल असे आश्वासन दिले परंतु अजूनही त्यानी माजा बैलेंस दिलेला नाही तेव्हा आपन योग्य ती कार्यवाही करावी अशी मी विनंती करतो माजा mob no [protected]

Rchrg of MRP Rs 65 on 20/10/17 successful.Tlktime rcvd Rs 0.01, GST Rs 9.92, AccessFee Rs 55.07, New Bal Rs 0.20.TransID ONR[protected]..

My balance has been deducted without any reason under the reason access fee.
It has happened to me even before.
I hope Vodafone improves it's services for its customers.

Dear sir/ma'am,
I am a prepaid user of vodafone india. As i was recently out of balance, i received several sms regarding vodafone prepaid recharge. One of them read
"56 gb internet + unlimited call from vodafone. Recharge with rs 352 to get unlimited call + 1gb/day 4g/3g for 56 days. Daily 250 min, weekly 1000 min cap." so today i went on to make an online recharge for the same at www.vodafone.in for my mobile number [protected] which comes in ncr. First when i entered the amount rs 352 in the prepaid option it changed by default to rs. 365 which i proceded to pay for. When i got the confirmation regarding the same it said "your 3072 mb data pack is valid till 16/11/2017". Now when i went for a full talktime why am i made to pay for a data pack? Please i want my money back. This is the second time vodafone has done this. Earlier they made me pay rs.499 in the month of may when too they gave me not talktime but data pack. I even tried to deactivate the data pack hoping to get a refund. Kindly help with the issue and make them refund the entire amount to my balance.
Truly,
Frustrated vodafone consumer

I have been charged inr 150 every month for the 'top doctors online' pack, which is not even useful for me in any way, and although i got my refund for the present month i. E., inr 150, that too after a stern discussion with the vodafone executive, a total of inr 535 (Inr 150 in june + inr 75 in july + inr 5 in july + inr 5 in july + inr 150 in august + inr 150 in september) has been deducted from my balance.

The executive told me that my flash-notifications were turned off (I don't know why i'm still receiving them), so how is it possible that i activated the pack with my own will?

I am a 22 year old guy with a perfectly sound health, and am not in the medicine - related profession. So i don't understand vodafone's logic of providing me that paid service. I have not even used that service yet, and don't know what the service is.

This is a big breach of compliance from vodafone, and i want my money back.

I want to disconnect my vodafone no [protected] urgently. Plz do that. For any query please contact at [protected]
Internet connectivity at my residence remains very poor or nil at all.
So I have switched to some other service provider. Any how I want to disconnect this no.

I saw 342 offer by dailing *111*1*1# today morning and recharged for the same amount. But instead of the 56gb for 56 days pack being activated it got credited as normal balance of 291 odd rupees. Tried calling customer care but the call goes into a loop.in th afternoon wen j checked *111*1*1# the plans have changed. Kindly revert back 342 for misleading me to recharge for 342.

Sir i have ported the sim from rajsthan to himachal pradesh. The portability in actually sense came into effect from[protected]. One of foremost cause which led me to complaint on this forum is that instead of repetitive request vodafone was not able to clear my text message issue. I felt totally subdued when all this drama continued till now and might be forever. I m using [protected] as my number in himachal pradesh on vodafone network. The only good reason i felt to port it to vodafone is their good services in himchal but seeing the response of vodafone team i m guilty of being in this network. As i m business man you can link up the importance of text messages for me. I called around 20 times to customer care and mailed around 10 times from my mail id lucky. [protected]@gmail.com but the only i got is bad experience with vodafone. Still i know you are good company but some of your subordinates are tarnishing your image of good caring for customers. Please do the needful in this regard and let my messages continue without any further communication. I have tried everything from changinf handset to configuring call centre number but the problem still persists
Regards
Arvind thakur
Phone number -[protected]

Vodafone, without my knowledge has cut 5 rupees, told me to call me at the office, you did an international massage, i could not understand that my phone is automatic, when the international message goes away, in this way vodafone has already cut me the money.
If i continue this way, i have to go to another service provider. Within 24 hours, a vodafone representative will be forced to change the service without calling me.

I am getting spam calls from mobile number [protected] and [protected]. When i take the call he don't say anything, and keeps silent. After that i search this mobile numbers details on truecaller and it shows these are spam numbers. I want to register a complaint for these mobile numbers as i am continuously recieving silent calls from these mobile numbers after 2 to 3 hours. Thismy first complaint so if i did any mistakes to write a complaint then forget it.

I did replace sim from vodafone store sector 50 noida one month back against my no [protected] as the old sim got damaged but despite visiting the store 5 times the sim is still not working. Kindly get my issue resolved. The vodaphone company is not bothering at all. I have been harrase by the company and a am suffering a lot in terms of monetory as well as mentally

Dear sir/madam,
We are using leased line 10mbps speed, we already mailed to disconnect the line asap due to mentioned that bussiness gone down, but still they are not doing any reponse from them, i called him and asked him to terminate the connection immediatly, but still they not do anything. Kindly consider the mail as compliant.

Our circuit id: ent32chncoi017807

I obtained one sim (Free issue) on 16 oct from vodafone store at ghode vala chauraha circle, near vallabh nagar, kota rajasthan. The sim was issued on my name mr dinesh kumar shringi, after furnishing necessary documents and formality and as per instruction i got it activated on 16 itself. On 17 oct, i recharged the sim by paying 100 rs and i made two-three calls also. On 19 oct, the sim got invalid. Customer care replied that they do not know the reason why it got deactivated. Please go and enquire from vodafone store from where you obtained the sim. At 1330 on 19 oct, i rushed to vodafone store to rectify the problem, the employees one lady (Muslim), and male refused to entertain saying the system is not working so they cannot do any thing and asked me to come next day. Again when i called customer care he replied that vodafone staff is working till 15:00 hrs and staff cannot refuse to hear your complaint. Dear sir, i moved from bsnl to vodafone to get good services and not harrashment and rude behaviour of your staff at vodafone store. The number which i obtained is [protected].

Summery of complaints;

1. Cheating by vodafone store.
2. Misbehavior by vodfone staff (Present at that time)
3. Mental harassment.
4 loss of money (I had to visit vodafone store about 50 km twice to attend my complaint)

Complainant
Dinesh kumar shringi
[protected]

Dear sir / madam,
Sir i want to know the details of a number [protected]. I think name of the customer is huma mageshwaren. Our college students nearly 10 students gave amount to this guy for placement purpose but our students didnot know his address. They try to call him past 10 days he didnot pick any call. So please help to us to save our students amount. I just want to know the address, so please sir send it's details on my gmail id my id is [protected]@gmail.com.
Plss help me out, thank u!

This is beyond annoying, there are ads before every outgoing call now. In case of emergency it's really hard to get to someone fast enough because of the stupid pre call announcements.
I called Vodafone CUSTOMER CARE asking them to remove it. But they said it's not possible as TRAI made it mandatory for every operator. This ### should be illegal, if you wanna advertise you can do so through messages but before every call is...

After calling vodafone customer care 4 times since yesterday and all of them said just 3 hours and it'll be ok but so far still facing the same problem. It's been 12 hours since i called them but no positive response by them so far. I tried everything but all in vain. I even checked message center number of vodafone. Why they give false assurance of checking and lodging complaint?
I'm highly disappointed with such a poor service given by vodafone.

Rohit
[protected]