Vodafone India Complaints & Reviews

I have port my airtel number in sept '17 in to vodafone. I have got red 399 plan with unlimited calls and 3gb per month, no sms services. But actually i have to get the 1gb data and sms facility and unlimited calling as per the sales representative of vodefone, but actually not getting. I have contacted sales person many time and he agree that wrong plan assigned on my number and it will be corrected soon but till now after 1 month passed away not getting solution and any positive response received from vodafone.

Looking for solution.

Unable to pay the bill-saying invalid number. my number [protected]. please check. I am trying to pay through on line but it is not accepting my number saying you have entered wrong mobile number.

Regards
Shekar
[protected]

Hi,
My number is continuously being charged on daily and weekly basis for vakue added service though none of them are activated by me. The customer care executive first assure to refund the balance on calling them. But no balance is refunded, on again calling them they refuse to return balance. This has been going on for quite a while now. So, i was plannning to port out from vodafone services to some other operater but to do so i am not able to send port message from my number and no care executive is available to take the call too. I guess they have intentionally blocked the port message on my number and not providing me the option to speak to customer care executive too. All other messages are successfully delivering though. Only problem is with this port message which they have blocked. Please take suitable action. Number is[protected].

Myself chandrashekhar shedge using vodafone no. Is [protected] a postpaid connection back two year.
In month of may i have requested for to stop the roaming charges which i had paid two years, and for that i visited vodafone store to change the location or circle which can get benefits against roaming charges.
That time the porting department has requested me not to port and they will reveal me the maximum amount of rupees 500 and from next bill they will not add any roaming charges.
Then also the months of june and july the provide me the bill including roaming charges. Which i had paid. And requested them to close the account of this no.
Three month continue requesting for closing the account of this no. Then also they are providing the bill which u have not use.
And already i have paid the two month payment without using any service of this no.
So kindly requesting to close the account of this no.

I was doing a recharge of 10 rs from paytm and it was somehow became of 1097 rs. When i called to vodafone customer care they were giving ugly excuses. One is saying that the amount is big thats why it will not refund back and other is saying that online recharge are nit refunded or converted they had given me 5gb data for
28 days costing 1097 rs which is of no use for me. So i want that either they refund my money back or they convert thus net recharge to main balance.

According to 347₹ recharge 28 days plan, which i recharged for day before yesterday, 1gb per day data, unlimited local and landline calls had to be activated but i received a message saying the internet data validity has expired and i am no more able to use internet connection.

Please look in to the above details, solve it as soon as possible and do the needful.

Awaiting for your early reply and fast action on this...,

Suma. V
Consumer

This is a rather shameful move taken by vodafone..!! Vodafone is blocking all the smses send to 1900. Whenever one tries to send 'port', an error message is received "unable to send sms" or "message sending failed". This is being done to prevent the customers from porting out of vodafone. You will be able to send sms to all other numbers except 1900...!!! This is seriously a crime breaking rules and regulations of trai

Hi,

I am currently out of India and using my Vodafone India number to receive OTPs.

I've just noticed that my number has been allotted to someone else without my knowledge! I used it on 11th Sep 2017 last time. After that, I tried to top up on 9th Oct 2017 several times and it failed every time!

When I was trying to call on this number 3 days back, I was getting message like 'this number is not active due to operational reasons'! Now, when I called yesterday, someone else picked up my call and got to know they just bought this SIM from Vodafone!

I am too much tensed as all my confidential information going to this number as it’s my main number registered everywhere, mobile banking, e wallets, income tax.

I’d already raised this issue yesterday to vodafone as URGENT, but there is no satisfactory revert yet!

I am not able to do any online transactions as all my OTPs going to that number!

This is same as hacking my number and it should be considered as crime as per Cyber Laws, as all my confidential information are stolen now!

I can't change my number at banks! I want this number back at any cost!

Firstly, for whatever reasons they decide to deactivate my number, I should be informed which didn’t happen.

My number has been allotted to someone else without my knowledge.

I was receiving SMS till 11-Sep. I tried to top-up my number several times on 9-Oct but failed all the times. That’s when I realized something is wrong!

I WANT THEM TO STOP THIS NUMBER ASAP AS ALL MY CONFIDENTIAL INFORMATION INCLUDING BANK OTPs AND MANY MORE STILL GOING TO THIS NUMBER. I AM NOT ABLE TO DO ANY ONLINE TRANSACTION AS I AM NOT GETTING MY OTP. I WANT THIS NUMBER BACK ASAP!

My vodafone no is [protected]. It was working properly but sudden it's service stop and i'm unable to make calls and texts. And i don't know any reason of it. Please resume my service. I'm in very tense. I tried to contact customer care but can't make calls. And please provide some special offers. Respected sir, i will wait eagerly for your reply. Thanks

This is to inform that vodafone is the most fraud telecom provider. My friend was going abroad from india and requested for international roaming which was not activated, he never used the sim for any purposes during his stay for 2 months and they issued a bill of 60, 000 per month for no ligitimate reason. Vodafone stop fooling people like this otherwise this could harm your very existence in india and now they are threatening with court case and all.

My vodafone number [protected] was requested for porting by me as i have very limited connectivity of vodafone services in my area.

My porting request was reject for 4 times saying i have outstanding due amount every time i have requested, i have raised request for porting after talking to customer care people and clearing the outstanding amount requested.

My number is in advance rental plan and below are the details of the amount paid my me with in this month with transaction details. I would like to know the correct escalation point to resolve the issue and over bill demanded from me.

I would like to know the clear details for the amounts requested, i am about to post the same details with in the consumer complaints form and as well as in the social media to reach out to people for the false billing given by the vodafone team.

And the pretty thing is customer care people were not able to say the details of the amounts that were requested and they say they were not allowed to see the details of the billings.

Hope i expect to receive a response before escalating the issue to next level and filing a complaint against vodafone.

Plan was changed to advance rental as said by the executive that bill will be generated upon usage and without single call i am getting bill generated every month so requested for number portability to other provider.

Request customer care people to educate correctly so that customer will not be spending their time turning round and round around vodafone service.

1) bill paid on 30th july 2017 – rs - 292.64/-
2) plan change and amount paid – advance rental plan for 1 year amount paid. On 1st july - rs 673.48/- transaction id-[protected]
3) bill paid on october rs - 115.98/- transaction id-[protected]
4) bill paid on october rs -5 /- transaction id - [protected]
5) bill paid in october 75/- transaction id[protected]
6) bill paid in october 35/- transaction id - [protected]
7) bill paid in october 150/- transaction id - [protected]

In spite of multiple payments i still see outstanding amount of 46 and my porting request was rejected.

At 18th october 2017, 6:30 pm, i was charged rs.21 for a voucher that i didn't subscribe for. I need a refund as the money was charged without my will.
I'm a prepaid plan user.

Dear all,

Interaction number [protected]

I have been using vodafone since a decade now and recently i experienced an unfair charge on my bill which i refused to pay rather solving the issue they kept on telling me the about their legitimate billing system.

I called them for canceling a data plan in june as i took a different service for my data purpose they kept on billing me in august so i refused to pay the exceeded amount and emailed them about to cancel the service as they did not fix the issue i did not pay they august bill.
They stopped my service but never bother to resolve my issue.

I had the same problem once before but i ignored as this time i took it on my right to not pay for something that i didn't use.

I sent them several emails but they repeat the same thing in every emails with no solution.

Even on the 15th 16th of oct i sent them two letters agreeing to pay the amount except the over billing to reconnect my service but ever since then no response from their side.

They always used to mention that they are trying to reach me on my number which they have suspended.

I urge everyone to get rid of this frustration at the earliest when they will make your life in anxiety. My work has been stooped due to this suspension and moreover the number was registered to several places.

It was really very sad to receive this king of response though i had been a long time customer with them.

Customer executive's name shantanu called and said he is calling from vodafone. I asked whats the matter? I knew he was busy talking i heard n he put it on mute and call get disconnected without giving me any reason or purpose of the call. Well this is not the first time they do it most of the time plus when we call there's an endless hold. If this is how they work why do we need them for? Customer care executive needs to have an ability to listen and solves our queries. Hired a good executive not those who simply come and waste time chit-chating like 'shantanu' and distrubing the whole environment plus vodafone cc as a whole.

My name is rajesh..
My no. Is [protected]..
I have converted my aircel no. Into vodafone network by paying 446rs. Ti vodafone store..
In 446rs vodafone made a commitement.. For 84 days..
Unlimted calling and 1gb data daily for 84 days..

After converting into vodafone and after recharge 446rs.. Vodafone is making fraud.
Vodafone did not give benefit for 84days..
Not calling and for data 1gb daily data..

Kindly solve my issue..
I need benefit for 84days..

Mi nirmala gade vodafone chi grahak asun mo no. [protected] maze kontehi bill thakit nasun maze connection kontihi suchana na deta sim card band kelya mule
Maze kal pasun atapryantche diwali season cha kamit kami 1 to 1.5 lakh che nukasan zale ahe karan mazya vyavasayachya sandarbhat office la yenare grahak he phone na lagalymule dusarya finance office kade gele.
Tari mala maze sim card twarit chalu karun milave anyatha mi grahak consumer coartat takrar karanar ahe.
Alternative no [protected]

1. I wanted to convert my postpaid connection to prepaid connection of vodafone sim.
Hence i have visited vodafone store on 25/09/2017 at bapunagar and submitted my documents there.
They told me that within 48 hours your connection will be converted to prepaid.
My postpaid sim was not convinced so again i have visited vodafone store on 7/10/2017 again i got the same response from them as within 48 your connection will be converted.
But still my sim wasn't converted. So again i visited store on 14/10/2017, at that time, they told me that you have to submit documents again. Hence i have submitted documents again and got the same response like above.
Still my sim isn't converted to prepaid.
Today i will visit vodafone store but before visiting, i think, i should log a complaint against vodafone and it's store.

My postpaid bill is increasing due to above problem.
Please help me out this problem.

I recharged my number with 460rs yesterday on 17 oct 2017. Now want to subscibe 348 unlimited plan from main balance, but failed, its directing me to bank page again. Why in the world i would spend again money on this, as i hv recharged already.
Customer care told you can't from main balance.
Its clear that they are deceiving their customers.

Now what is the use of balance if i can't lower the call rates or subscibe data from it.

Sir my mobile internet is not working thogh i have unlimited data pack.i am really upset with the company because i am continuesly tring to contact customer care but its not receiving

Mob no- [protected]

I am retailer ..And I have done a wrong FRC on number -[protected]... I my retailer number is [protected]...
Plz.return...It is a huge amount for me..
Your company can do it easily...
Instead of that ...I am not geeting justice...