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Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
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C
chrisux444
from Thiruvananthapuram, Kerala
Oct 17, 2017
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I tried recharging using paytm for 250 rs and i got a message from 190 saying your request to recharge cannot be processed at this time. Please help as soon as possible. Urgent!

Also in paytm.com a message popped up saying vodafone declined your order.

What needs to be done? I have no credit on my phone. Any help appreciated.
Vodafone India customer support has been notified about the posted complaint.
Oct 12, 2017
Jeevitha S's response
,
Oct 18, 2017
Updated by chrisux444
Also i tried recharging 110 rs from my vodafone app ... money was reduced from my bank account but i dint get the recharge .. i got the same message saying your request to recharge cannot be processed at this time.
Iam not getting My Vodafone messages in saudi Arabia. I request to plz solve My problem as soon as possible. Tank U
[protected]
My number [protected] is inactive but I have outstanding balance and I am not able to make the payment.
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    V
    vsonawane
    from Mumbai, Maharashtra
    Oct 17, 2017
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    Address: Mumbai City, Maharashtra, 400017

    Good day,

    Respected sir,
    My name is vijay sonawane mobile no [protected] on dated 14th oct i want to recharge amount rs 346/- through your my vodafone app and i entire rs346/- amount and clicked on recharge button but after click, again showing cancel or buy now button and i clicked on buy now and i paid rs 348/- instead of 346 how this is possible? And wrongly recharge done by me but mistake was yours

    For more information please find enclosed attachment which i add in below.
    So i kindly request you please refund my amount or give me plan of rs 346/- which is of valid for 56 days and daily 1 gb 3g/4g with 250 min unlimited calling

    Please do the needful

    Your prompt reply is highly appreciated

    Regards,

    Vijay sonawane
    [protected]
    +1 photos
    Vodafone India customer support has been notified about the posted complaint.
    Oct 17, 2017
    Updated by vsonawane
    Today I visited your Mahim Vodafone store but no response I met Mr Hamid but not proper answer
    he is telling you want to recharges again of Rs 349 or 350/- for same plan and Vodafone charge only for 1.2 GB @ Rs 348/- this is unbelievable
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      F
      francisnijay20
      from Chennai, Tamil Nadu
      Oct 17, 2017
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      Address: Bangalore, Karnataka

      I have been getting repeated sms texts and flash messages asking to link aadhaar with the mobile number. Also they are playing voice messages instructing to link aadhaar whenever i try to make outgoing voice calls. I came across news articles where supreme court had passed verdict saying aadhaar cannot be mandatory and i am not sure how these companies can force customers to link aadhaar. Please clarify on this as to how it is mandatory to provide aadhar number despite supreme courts verdict. If i am wrong please provide proper proof on what basis and by whom aadhaar linking has been mandated.
      Vodafone India customer support has been notified about the posted complaint.
      Nov 08, 2017
      Updated by francisnijay20
      No response from vodafone on my complaint yet!
      When I try to send the messages it fails and also it shows retry.
      I need my Vodafone no. Call details with location please provided to me its very important .
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        N
        Neologistics
        from Chennai, Tamil Nadu
        Oct 17, 2017
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        Address: 682003

        Dear all,

        We are not receiving the original bills for the past three months.
        We had already submitted written request as well as by mail, for the said matter.
        We need the original bills for audit purpose and gst calculations. The bill statements you provided for the past three months can only be used for payment purposes. Its only in excel format.

        Kindly consider the above matter as an emergency and do the needful at the earliest.

        Thanking you,
        Shiney shaji
        Accounts
        Neo logistics
        Licensed custom house agent
        Shipping, freight forwarding & transporting agent
        Bldg no.24/1558, 1st floor, handicrafts bldg,
        Indira gandhi road, willingdon island, kochi-682003.
        Tel:[protected], 01, 02, 03.
        Vodafone India customer support has been notified about the posted complaint.
        Please sir give me the call and sms details this number [protected]
        And contact me [protected]
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          D
          Deepak Doda
          from Delhi, Delhi
          Oct 17, 2017
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          Address: Allahabad, Uttar Pradesh, 125055

          Sir, i am using your vodafone service from long time, now i want to port my no [protected], i tried to send port message to 1900, zero but porting message is getting failed. I have tried complaint to your customer care, but they blocked my contact no, now i can not connect with customer care. Pls resolve it
          As soon as possible... Krishna rani, m no [protected]
          Vodafone India customer support has been notified about the posted complaint.
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            V
            vishalnid006
            from Indore, Madhya Pradesh
            Oct 17, 2017
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            Me apna postpaid sim ko prepaid krana chahta hu, but guna me koi bhi mini store nhi hai jo ek thi wo bhi band ho gyi hai, mujhe preshan hote hote 5 mahine ho gye hain, kai baar me vodafone executives ko complaints kr chuka par wo bolte hai aap other district me jakar krwa lo, yaar jab inhone mera prepaid ko postpaid kia tab to mere ghar pe aa gye te
            Vodafone India customer support has been notified about the posted complaint.
            Oct 21, 2017
            Updated by vishalnid006
            In logo ne abhi tak mera problem solve.nahi kia hai...worst service ever
            I am not using this mobile still getting 1300 amount, I have already paid it, Please help us to disconnect.
            Sir
            I somnath maity ph no- [protected] kindly requested to you that provided me best internet offer.rs -399 1 gb per day unlimited internet 84 days.

            thanking you
            Yesterday I was going to home then i lost my mobile phone at Diva Junction Thane Maharastra . My Vodafone Number [protected].
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              S
              Sudhakar Damshetty
              from Bengaluru, Karnataka
              Oct 16, 2017
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              Address: 500045

              I am unable to port my vodafone no they cheating with the public government is providing portability facility kind log my complaint and take action on them. Kindly do the needful sir just they are cheating with the public i dont want to continue with the vodafone. I have sent port for 10 times every time iam unable to sent its shows failed take action on vodafone company
              Vodafone India customer support has been notified about the posted complaint.
              Cancel caller tune on [protected]. Ravinder Name
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                P
                PRITAM BHUSHAN
                from Kolkata, West Bengal
                Oct 16, 2017
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                Address: Mumbai City, Maharashtra

                My phone number of mumbai circle was permanently disabled on oct 12, 2017 due to inactivity. The sim is in my elder brothers name and he is currently in bahrain. I am currently working in kolkata and hence cannot go to mumbai to get the reactivation done. I have a noc from my brother allowing me to get the sim card using his details. Can i get a sim on the same number in kolkata?
                Vodafone India customer support has been notified about the posted complaint.
                Messages note sent am from up west plz sent me my message centre no. Bcoz this were changed by mistake thanks
                I am Rashesh Karia, kindly please deactivate my postpaid number +91-[protected] ASAP as I am not using this number any longer. I have also sent an email at vodafonecare.[protected]@vodafone.com for any further queries feel free to reach out to me on +91-[protected]
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                  D
                  Deepika Mehta
                  from Mumbai, Maharashtra
                  Oct 16, 2017
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                  Address: Mumbai City, Maharashtra, 401105
                  Website: Vodafone

                  I had ported my network from tata docomo to vodafone and the representative of vodafone gallery had informed me the plan of rs 550 which includes 3 months data pack, 1 gb daily free and 250 mins free daily for 84 days, my connection got started on 11 october 2017, but the scheme that vodafone representative had gave me was not activated on my no. Even after 2, 3 reminders they din't activated my scheme and then due to urgency i had to do recharge of 30 rs on my vodafone no. Now today again i went to gallery the guy said the scheme can't be activated because i already did a recharge of 30 rs. I am seriously not happy with the kind of service that is being provided to me. Due to delay in activating my scheme, which was their fault and they refuse to activate the said plan. I would like to switch back to my tata docomo network due to this unprofessional behaviour of a vodafone employee. Worst experience that i have faced from vodafone network..
                  Vodafone India customer support has been notified about the posted complaint.
                  Oct 17, 2017
                  Updated by Deepika Mehta
                  Have portable my tata docomo connection to vodafone on 11 oct. Sim got activated but dint started the said scheme of rs 550 which includes net pack for 3 months daily 1 gb free, plus 250 mins daily for 84 days. After so many reminders to a vodafone employee in bhayander east branch pin code 401105 near bhayander station, they dint started my schemes from past 3 days. So due to urgency and low balance i have to do recharge. But now the employee said he cant activate the said scheme because i did my first recharge.

                  I am so unhappy with the service that vodafone customer care provided. After so many reminders to them they dint activated the scheme and now they ask me to do normal recharge of rs 349 data plan for 28 days.
                  I would like to switch back to my old network tata docomo.

                  Worst experience of this network.
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                    A
                    abhrajit9t
                    from Port Blair, Andaman and Nicobar Islands
                    Oct 16, 2017
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                    Address: Rangareddy, Andhra Pradesh, 500060

                    My no [protected].
                    I receive otp after 30 minutes from online transactions. Apart from that I receive delayed otp from every source. At the time my otp arrives, the online transactions session would get over. Initially I thought it was bank problem, but realised it was same for every application and case.
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                      R
                      Rubal008
                      from Nagpur, Maharashtra
                      Oct 16, 2017
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                      Address: Nagpur, Maharashtra, 440014

                      I have recharge of 399 rupee on my vodafone no via phonepe. Recharge was sucessfull but i am not getting benefit of it on my no.
                      +1 photos
                      I can’t make any calls from morning network issue
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                        J
                        Jagan vikram S
                        from Chennai, Tamil Nadu
                        Oct 16, 2017
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                        Address: Chennai, Tamil Nadu, 600019
                        Website: www.vodafone.in

                        Hi am vikram from chennai, am using vodafone postpaid connection i have big network issues i gave many complaints regarding this but no response, but they correctly sending my bill i haven't pay past 3bills for that they contact me from some private people and blackmailed me to pay amount or they will know how to collect bill amount and they spoke something rude to my wife. Kindly take action regarding my complaint i have mentioned details below
                        That private person numb: [protected]
                        Date 13-oct-2017
                        My mobile number [protected]
                        Vodafone India customer support has been notified about the posted complaint.
                        Oct 11, 2017
                        Akmersal's response
                        My message was not send. Why you block my message
                        I have a problem in my vodafone number [protected] the message is not send in this number
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                          S
                          Salamatullah Shaikh
                          from Mangalore, Karnataka
                          Oct 16, 2017
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                          Address: Bangalore, Karnataka, 560068

                          Hello i was using the vodafone number ([protected]) since 2011 but unfortunately the number got deactivated and now showing not registered. As due to my work deputation i was out of city and left the phone and after returning i realized the number is deactivated. I am helpless as this is the number provided at banks and also for aadhaar and now i cant update anyone of them as otp is being send to this number and i need to physically visit all of my service provider to get the update.
                          If the number as for lifetime then how could you deactivate the number without intimating me.
                          Please resolve this asap.

                          Regards,
                          Salamatullah shaikh
                          Vodafone India customer support has been notified about the posted complaint.
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                            abhijeetsidhu8
                            from Ahmedabad, Gujarat
                            Oct 16, 2017
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                            Hi team,

                            I hope you're well.

                            I have lost this number, it's a new connection (Prepaid) with vodafone.
                            I was in goa last week, that's when i lost this number.
                            I would request you to please block this number, it's on my name "abhijeetsingh sidhu"
                            You can reach me on my alternativer number, which is [protected].

                            I look forward to hear from the team asap.

                            Many thanks,
                            Abhijeet
                            Vodafone India customer support has been notified about the posted complaint.
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                              S
                              struggling customer
                              from Bengaluru, Karnataka
                              Oct 16, 2017
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                              Address: Bangalore, Karnataka

                              I have been prepaid customer of vodaphone from 2008. To be complient of aadhar linkage requirement, i took appointment in local office. I took token in their office and waited. As per the process, i received an otp from vodophone for linking my mobile with aadhar number. When i submitted my aadhar number, computer system found that there was a mismatch in the address which is on the aadhar card and in their system. Software they were using did not allow adhar linkage to happen.

                              So i was told to go for post paid connection for 4 months which starts from 300 per month, so that they can accept my address as in aadhar instead of old old one along with a fee deposit of 500 rs. I think it is insane of mine to accept that offer because my monthly bill is only around 100rs. Representative rejected my application to link my telephone number with my aadhar no because of mismatch of address.

                              I am sure govt wants to improve security of our nation by this exercise, but corporates like vodafone use this opportunity to loot people in the name of aadhar linkage.

                              What a shame.
                              Vodafone India customer support has been notified about the posted complaint.
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                                J
                                Jagankm
                                from Nagpur, Maharashtra
                                Oct 16, 2017
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                                Address: Jamnagar, Gujarat, 361350

                                My mobile no is [protected].
                                I am using this no at okha pin code 361350.
                                I have made no of complaint to cc of vodafone regarding very poor network in even 2g and call drop. I have to run outdoors from indoor in fear of connection being cut or call drop. My issue is not resolved and on date 16.10.2017 i talk to mr bhagirath at about 3 pm and he was also not able to resolve my issue and he bluntly told me that they can't to much in this poor network issue. I suggest to go through the conversation i had with nodel desk and consider my issue to resolve poor 2g network.
                                This issue i am facing since 2014.
                                Vodafone India customer support has been notified about the posted complaint.
                                Oct 16, 2017
                                Updated by Jagankm
                                After lodging this complaint I received call from mob no [protected] and said me that he was calling from Vodafone and he will resolve my complaint if I give him my aadhar card no.As I said no one can ask me my adhar no he cut the conversation.
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                                  J
                                  jcsb
                                  from Kolkata, West Bengal
                                  Oct 16, 2017
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                                  I recharged my mobile number:[protected] through state bank reward points amount 500/- on 11/10/2017. Since then my no is being charged for in coming calls. I contacted to customer care executive, but he is unable to solve my problem. Request to look into this matter earliest. I tried my level best to convince your executive for the said reason but all my efforts were in vain.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    R
                                    Rachel Koshy
                                    from Kolkata, West Bengal
                                    Oct 16, 2017
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700060
                                    Website: VODAFONE

                                    My number [protected], megha r kohsy
                                    I was having vodafone 1299 plan but after speaking to the customer service of which i have proof and got my plan chnaged to 699plan and canceled the red family plan but last month they generated my bill on 1299 again which is just not don.
                                    We went to the store at sarat bose road kolkata, but the store manager was pathetic.
                                    I dont mind paying but please sort my bill first.
                                    Jan 25, 2018
                                    Complaint marked as Resolved 
                                    yes solved THANKS
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Aakash Kumar Choudhary
                                      from Rania, Haryana
                                      Oct 16, 2017
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                                      Address: Bijnor, Uttar Pradesh, 246701

                                      I may arrive for asgar linking they try to give me a new card instead of linking with my old sim card while other providers registered normally without such condition as i used your services from past 12 years on same number so how your staff behave with me like this.. Kindly contact with me as well they waste my lot of time while i wait for my turn..
                                      +1 photos
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        S
                                        sumitmangal
                                        Oct 16, 2017
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                                        Address: New Delhi, Delhi, 110033

                                        I’m a customer of airtel for better services i switch to voadafone. And after port i made frc rs 449 for plan 1gb per day and ul calls for 84 days for my iphone 6. But after recharge there is only 2 gb data is credited and there is no calls moreover it is only for 35 days.
                                        I think vodafone is worst. I’m accounts manager at mnc my company is currently using airtel and i thought i’ll give suggestions to company to switch it to vodafone but now i’ll twll them about the welcome that vodafon gives me. Vodafone provide me 2gb data for 35 days at rs 449.00 while i’m using iphone6...
                                        I don’t understand that whether i’m on right way or not but surely its not fair. After many calls to your customer care representative but no satisfaction level achieved.
                                        Vodafone India customer support has been notified about the posted complaint.
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