Vodafone India Complaints & Reviews

At 18th october 2017, 6:30 pm, i was charged rs.21 for a voucher that i didn't subscribe for. I need a refund as the money was charged without my will.
I'm a prepaid plan user.

Dear all,

Interaction number [protected]

I have been using vodafone since a decade now and recently i experienced an unfair charge on my bill which i refused to pay rather solving the issue they kept on telling me the about their legitimate billing system.

I called them for canceling a data plan in june as i took a different service for my data purpose they kept on billing me in august so i refused to pay the exceeded amount and emailed them about to cancel the service as they did not fix the issue i did not pay they august bill.
They stopped my service but never bother to resolve my issue.

I had the same problem once before but i ignored as this time i took it on my right to not pay for something that i didn't use.

I sent them several emails but they repeat the same thing in every emails with no solution.

Even on the 15th 16th of oct i sent them two letters agreeing to pay the amount except the over billing to reconnect my service but ever since then no response from their side.

They always used to mention that they are trying to reach me on my number which they have suspended.

I urge everyone to get rid of this frustration at the earliest when they will make your life in anxiety. My work has been stooped due to this suspension and moreover the number was registered to several places.

It was really very sad to receive this king of response though i had been a long time customer with them.

Customer executive's name shantanu called and said he is calling from vodafone. I asked whats the matter? I knew he was busy talking i heard n he put it on mute and call get disconnected without giving me any reason or purpose of the call. Well this is not the first time they do it most of the time plus when we call there's an endless hold. If this is how they work why do we need them for? Customer care executive needs to have an ability to listen and solves our queries. Hired a good executive not those who simply come and waste time chit-chating like 'shantanu' and distrubing the whole environment plus vodafone cc as a whole.

My name is rajesh..
My no. Is [protected]..
I have converted my aircel no. Into vodafone network by paying 446rs. Ti vodafone store..
In 446rs vodafone made a commitement.. For 84 days..
Unlimted calling and 1gb data daily for 84 days..

After converting into vodafone and after recharge 446rs.. Vodafone is making fraud.
Vodafone did not give benefit for 84days..
Not calling and for data 1gb daily data..

Kindly solve my issue..
I need benefit for 84days..

Mi nirmala gade vodafone chi grahak asun mo no. [protected] maze kontehi bill thakit nasun maze connection kontihi suchana na deta sim card band kelya mule
Maze kal pasun atapryantche diwali season cha kamit kami 1 to 1.5 lakh che nukasan zale ahe karan mazya vyavasayachya sandarbhat office la yenare grahak he phone na lagalymule dusarya finance office kade gele.
Tari mala maze sim card twarit chalu karun milave anyatha mi grahak consumer coartat takrar karanar ahe.
Alternative no [protected]

1. I wanted to convert my postpaid connection to prepaid connection of vodafone sim.
Hence i have visited vodafone store on 25/09/2017 at bapunagar and submitted my documents there.
They told me that within 48 hours your connection will be converted to prepaid.
My postpaid sim was not convinced so again i have visited vodafone store on 7/10/2017 again i got the same response from them as within 48 your connection will be converted.
But still my sim wasn't converted. So again i visited store on 14/10/2017, at that time, they told me that you have to submit documents again. Hence i have submitted documents again and got the same response like above.
Still my sim isn't converted to prepaid.
Today i will visit vodafone store but before visiting, i think, i should log a complaint against vodafone and it's store.

My postpaid bill is increasing due to above problem.
Please help me out this problem.

I recharged my number with 460rs yesterday on 17 oct 2017. Now want to subscibe 348 unlimited plan from main balance, but failed, its directing me to bank page again. Why in the world i would spend again money on this, as i hv recharged already.
Customer care told you can't from main balance.
Its clear that they are deceiving their customers.

Now what is the use of balance if i can't lower the call rates or subscibe data from it.

Sir my mobile internet is not working thogh i have unlimited data pack.i am really upset with the company because i am continuesly tring to contact customer care but its not receiving

Mob no- [protected]

I am retailer ..And I have done a wrong FRC on number -[protected]... I my retailer number is [protected]...
Plz.return...It is a huge amount for me..
Your company can do it easily...
Instead of that ...I am not geeting justice...

I tried recharging using paytm for 250 rs and i got a message from 190 saying your request to recharge cannot be processed at this time. Please help as soon as possible. Urgent!

Also in paytm.com a message popped up saying vodafone declined your order.

What needs to be done? I have no credit on my phone. Any help appreciated.

Good day,

Respected sir,
My name is vijay sonawane mobile no [protected] on dated 14th oct i want to recharge amount rs 346/- through your my vodafone app and i entire rs346/- amount and clicked on recharge button but after click, again showing cancel or buy now button and i clicked on buy now and i paid rs 348/- instead of 346 how this is possible? And wrongly recharge done by me but mistake was yours

For more information please find enclosed attachment which i add in below.
So i kindly request you please refund my amount or give me plan of rs 346/- which is of valid for 56 days and daily 1 gb 3g/4g with 250 min unlimited calling

Please do the needful

Your prompt reply is highly appreciated

Regards,

Vijay sonawane
[protected]

I have been getting repeated sms texts and flash messages asking to link aadhaar with the mobile number. Also they are playing voice messages instructing to link aadhaar whenever i try to make outgoing voice calls. I came across news articles where supreme court had passed verdict saying aadhaar cannot be mandatory and i am not sure how these companies can force customers to link aadhaar. Please clarify on this as to how it is mandatory to provide aadhar number despite supreme courts verdict. If i am wrong please provide proper proof on what basis and by whom aadhaar linking has been mandated.

Dear all,

We are not receiving the original bills for the past three months.
We had already submitted written request as well as by mail, for the said matter.
We need the original bills for audit purpose and gst calculations. The bill statements you provided for the past three months can only be used for payment purposes. Its only in excel format.

Kindly consider the above matter as an emergency and do the needful at the earliest.

Thanking you,
Shiney shaji
Accounts
Neo logistics
Licensed custom house agent
Shipping, freight forwarding & transporting agent
Bldg no.24/1558, 1st floor, handicrafts bldg,
Indira gandhi road, willingdon island, kochi-682003.
Tel:[protected], 01, 02, 03.

Sir, i am using your vodafone service from long time, now i want to port my no [protected], i tried to send port message to 1900, zero but porting message is getting failed. I have tried complaint to your customer care, but they blocked my contact no, now i can not connect with customer care. Pls resolve it
As soon as possible... Krishna rani, m no [protected]

Me apna postpaid sim ko prepaid krana chahta hu, but guna me koi bhi mini store nhi hai jo ek thi wo bhi band ho gyi hai, mujhe preshan hote hote 5 mahine ho gye hain, kai baar me vodafone executives ko complaints kr chuka par wo bolte hai aap other district me jakar krwa lo, yaar jab inhone mera prepaid ko postpaid kia tab to mere ghar pe aa gye te

I am unable to port my vodafone no they cheating with the public government is providing portability facility kind log my complaint and take action on them. Kindly do the needful sir just they are cheating with the public i dont want to continue with the vodafone. I have sent port for 10 times every time iam unable to sent its shows failed take action on vodafone company

My phone number of mumbai circle was permanently disabled on oct 12, 2017 due to inactivity. The sim is in my elder brothers name and he is currently in bahrain. I am currently working in kolkata and hence cannot go to mumbai to get the reactivation done. I have a noc from my brother allowing me to get the sim card using his details. Can i get a sim on the same number in kolkata?

I had ported my network from tata docomo to vodafone and the representative of vodafone gallery had informed me the plan of rs 550 which includes 3 months data pack, 1 gb daily free and 250 mins free daily for 84 days, my connection got started on 11 october 2017, but the scheme that vodafone representative had gave me was not activated on my no. Even after 2, 3 reminders they din't activated my scheme and then due to urgency i had to do recharge of 30 rs on my vodafone no. Now today again i went to gallery the guy said the scheme can't be activated because i already did a recharge of 30 rs. I am seriously not happy with the kind of service that is being provided to me. Due to delay in activating my scheme, which was their fault and they refuse to activate the said plan. I would like to switch back to my tata docomo network due to this unprofessional behaviour of a vodafone employee. Worst experience that i have faced from vodafone network..

My no [protected].
I receive otp after 30 minutes from online transactions. Apart from that I receive delayed otp from every source. At the time my otp arrives, the online transactions session would get over. Initially I thought it was bank problem, but realised it was same for every application and case.

I have recharge of 399 rupee on my vodafone no via phonepe. Recharge was sucessfull but i am not getting benefit of it on my no.