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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 427

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Address:New Delhi, Delhi, 110025
Website:Vodafone.in

I submitted my documents at vodafone store (For porting from postpaid to prepaid) in okhla industrial area phase ii around the end of september (28th i think). I was told that since i had bills pending i'll have to wait till the 6th of october (My billing cycle starts this day) and once my bills had been cleared/paid. I gave them all the necessary documents and info and was given a prepaid sim from their side. I paid my bill on the 7th of...
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S
Sharpe
from Ahmedabad, Gujarat
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value added services

For the past few months, every few days a value added service is added to the number without authorization. I need to keep calling in to say i do not need any vas but it keeps happening again. If i call to deactivate the vas, the balance that has been deducted does not get reimbursed as well. I've never had any issues with vodafone in the past but this harassment needs to stop....
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V
vishal051990
from Pune, Maharashtra
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vodafone red plan

Address:400097
Website:vf.dsspro.in

According to company if you buy a red plan in postpaid it will cover your phone from physical theft and liquid damage. i have reported an issue 5 days before. but all they doing is giving a new date and blaming to each other. this is the worst experience with any company...
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D
Dourla Kishore
from Hyderabad, Telangana
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wrong recharge

Sir i have recharge in my phone with RC 249 at 10/10/2017.i got a massage after recharge this is the wrong recharge.and after 24 hours my money refund with cuttings.and again recharge 50.now total my balance is 252.today 249 rc is showing in my number.please actvate RC 249.please respond my problem.THANK YOU....
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S
sannal66
from Patiala, Punjab
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postpaid complaints

Address:201001

Dear sir,
I am using your vodaphone delhi ncr no [protected] in the name of sanjay kumar saxena from last 5-6 months i am having bill of more than 10, 000/- everytime i am told that i am talking to special numbers. After many complaints i could not get any response. Now iam unable to afford the services so kindly do needful.
If you can give some discount i will be obliged as i am closing the number. I am using airtel from last...
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S
sreel
from Hyderabad, Telangana
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money not refunded

Recharged for unlimited callswith rs 299, but on immediate next day i asked customer care executive to deactivate it as rs 299 is not for unlimited calls, at that they said yes. On the same day i recharged for another 295 for unlimted calls. After 4 days i asked executives to add the deactivated amount to main balance, on that day they agreed to refund, also told that i can use it whenever i need. But after 28 days they said money is not...
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S
SukeshMarla
from Mumbai, Maharashtra
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wrong information about product

Address:Thane, Maharashtra, 421203

Hi,

My name is sukesh marla.

September 4 i received a call from one person from vodafone about new new plan. Her name was priya and mobile no was [protected].
Here is the detail of the plan she shared
Monthly rental 349 (Lifetime) (It is actually 399 plan but for idea porting customer 50rs additional discount)
Unlimited incoming + outgoing (Lifetime)
Free 1gb usage of 4g internet everyday...
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J
jksnp
from New Delhi, Delhi
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refund balance

Address:New Delhi, Delhi

Vodafone me mene kai bar complained ki (By phone or visit at vodafone store).
Mera issue last march april se chal raha hai. Mene postpaid ke liye 250/-rs. Ka security cheque diya tha. Jo mujhe abhi tak nahi mila. Iske liye m kai bar email likh cuka hun or kai bar phone se or kai bar store visit kar chuka hun. Vodafone se last call mujhe lagbhag 20din pahle hui thi. Jiska aaj tak koi solution nahi hua....
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A
allwyn dmello
from Mumbai, Maharashtra
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network is full but cannot connect

Address:Mumbai City, Maharashtra, 400086

From last tree day i am not able to call any body our anybody can call, me this is at my factory which is at ghatkoper west ashok silk mill compound it not only with me it is with all the Vodafone users pl look into this matterif this is case than we all the user will be switch over to some other service provider...
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S
Srujan Raval
from Mohpa, Maharashtra
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network and data speed not proper fetched

Address:Surat, Gujarat

I have twice complain on customer care for network issue at my home but still not resolved yet and also problem for data network speed.

My home address: opp. Gupteshwar mahadev temple, brahmin street, fulpada, a. K. Road, surat-395008

Office address: opp. Sub jail, ring road, surat-395002

I have paid full bill amount and your company network very bad, if you not provide the good network why charged?br...
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R
Rahul Kaninde
from Lucknow, Uttar Pradesh
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bill charges added without any prior confirmation

Address:400076

This is very pathetic service i faced ever now. U people are just fooling to ur customer by adding not relevant charges in bill statement...

Pls stop fooling.. By doing this.. What is the meaning of "re-connection debit".. You are doing now just like unprofessional people doing... Pls inform about what charges need to pay.. I have visited the customer care at hiranandani powai.. Customer executive not informed me about this...
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P
Purushotham Joshi
from Bengaluru, Karnataka
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fraud by vodafone customer with mobile 95361 12948

Address:560078

Customer service manager,

I got fraud call, on 9/oct/2017, at 12:08 pm, and till 12:38 pm, from vodafone customer mobile :[protected], and mentioned that they are from sbi head office, and need to deposit, my sbi reward points amount, and repeatedely convinced that they are from sbi head office, and took my otp number and fraudelently transfered the amount of 4994 rs, 4994 rs, 4994 rs, 4994 rs and 4998 rs, totalling 24,...
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R
RPalaniswamy
from Mumbai, Maharashtra
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roaming

Address:Thane, Maharashtra, 421503
Website:[email protected]

Sir
My Vodafone No. [protected]

I am living in Badlapur East permanantly. My vodafone Number is from Bombay. It is showing and charging Roaming charges.
Kindly remove Roaming when already it is upto Maharashtra & Goa....
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R
Rajesh Thatta
from Pune, Maharashtra
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balance is deducting

Address:Pune, Maharashtra

Vodafone customer care number is not working. When we press 9 after 199 process, it is going back to main menu.

They started cheating people. Without any reason, they are deducting main balance.

I have 3 monthes unlimited calling pack.but before validity, they are deducting the main balance.

Rajesh...
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M
mmum
from Delhi, Delhi
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procedure for return of deposit

Address:110057

I was resident in mumbai and had a mobile connection from vodafone,
I have since relocated to delhi and changed the connection to delhi circle of vodafone after formalities of porting.
The address of the connection was changed to the delhi address on submission of proof of address (Adhaar card)
On 10th of october i received an email stating that my total deposit was being returned to me
Cheque no —
Dated...
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M
Mohkam Bhullar
from Jaisalmer, Rajasthan
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zero network problem

Vodafone network zero we can't even make calls there is no 2g network only showing emergency calls.Vodafone tower is just 2or3 km away from my village 3D BADI.PLEASE give me a solution or i port my number to another network....
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S
sntshmani
from Noida, Uttar Pradesh
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sim activation issue on prepaid to postpaid migration

Address:Pune, Maharashtra, 411014

I had opted for a prepaid to post paid migration for my existing vodafone number - [protected]

But never realised this is going to be a big mistake.

I had approached the vodafone store at kharadi, pune for this porting.

The csr was sanjay, who was looking into my case.

Its been 3 days that my number is deactivated. Upon reaching out to the vodafone store, and waiting for hours,...
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N
Nalini H K
from Bengaluru, Karnataka
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sudden change of plan

I am using vodafone network for the past 6-7 years and was on prepaid plan for the previous 5-51/2 yrs and changed to postpaid after a marketing group visited our office and offered certain plans for govt. Officials. Also i availed one more no. Though i had not opted for any internet plan i was provided internet and charged exorbitantly for it. Then i visited the vodafone store and requested for basic call plan for my 2 nos. And basic net...
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Tavsheen
from Delhi, Delhi
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mental harassment

Address:New Delhi, Delhi, 110095

Hi i ported my airtel no to vodafone last yr n since then i have to go out in the balcony otherwise phone gets cut... I complained tht time also.. They said it will take 3-4 months to solve this network prob... I said i want to switch back to airtel for which they said i can't do tht before 6 month's... I mean when network is not coming inside my house still i have to suffer for 6 month's!!! Tht was a big torture n now from last 3 months...
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J
Jai Kiran Kumar
from Nellore, Andhra Pradesh
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forcefully up-selling to postpaid connection.

Address:560037
Website:Vodafone.com

Dear respective sir/madam,

I'm a tata docomo user from past 6 years, i requested for a porting through customer care via phone and got the best offer as well. However, when i visited to the vodafone store of kundanahalli 560037 branch. When i spoke to 'nirmal prasad d'he said that there are no such offers/option for pre-paid sim and he forcefully made me to purchase the post paid sim instead of pre-paid.

This...
+1 photos
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