Vodafone India Complaints & Reviews

I had raised request for 4g sim on 05 oct 2017 but still i am waiting for that and every time when i called up to customer care i am getting different information.

This harassment and no one to reply on that already mark a mail to nodal. [protected]@vodafone.com but no reply from them.

This my complaint id which is mention below

[protected]
[protected]
[protected]
[protected]
[protected]

I complaint about 2gb rental during period was actveted during period 04 july 2017to 03aug 2017which charged 350. Same plan deactivated and 1gb data rental activated for 4aug 2017 to 03sep 2017 but when bill genrated vodafone people added 350rs and 250rs both rental even though 350 plan deactivated. Also they charge roaming charges even they promise no roaming charges vodafone having million of customer then how much they are extra looting people. Kindly look matter and reduce bill for mobile no. [protected] due their bill issue i aleady portable no. To jio operator after this complaint vodafone
Customer care called and told to reduce 100rs in bill instead of 350rs why should i pay 350rs rental data tarriff even i recieved sms of deactivation plan. Customer care told that it activated on my no. Then there were no notification of activation of plan by sms.

I lost my vodafone postpaid sim on oct 2, i went to vodafone tuticorin store on oct 3 for blocking my vodafone no [protected]... Thy asked me to come after 4 days... After 4 days on oct 7 i went to the same store for getting a new sim... They gave new sim saying it will be get activated on oct 9... But its oct 11 now till it not get activated... This is my major number and all my frnds are having this number... I dont know what service u guys are prividing... Im a corporate customer...

To all my work related contacts i gave this number...

Its taking nearly 10 days now... Still my services not renewed...

Now i got transferred to tamilnadu... I want to port my sim from kerala to tn...

And if you are providing customer service like this means how would i still continue to be a vodafone customer...

I have so many contacts... I will directly tell everybody not to use vodafone.

I am one of the customer from long time period of vodafone care having number-[protected]. How many times i was committed for better service whether related with billing issue or internet service. I have raised complaint from may'17 continuously regarding not getting the internet connectivity, but every time from 6 months i was only giving the assurance that it will be solve by blaaa. Blaa... Till this date or that date?? From may, i was given time till 20th july, then again its extended till 20th sep and now its again extend till 20th oct.
Every time i was told that there is an issue in my area for net connectivity and service team is working on it. I really don't understand that before 6 months its working fine but now what happened??? Now i am fed up with vodafone service and whenever i go for port my number, again an executive give me another new assurance, and i am too much fool, for trust them again & again. Now i am too much harrased for service issue since i am unable to use net connectivity, moreover daily 1 gb data is provided me forcefully where daily on afternoon i got an sms that 50% is used, now it will be chargable. I ama unable to use data from 6 months then how its possible that i 1 day i consumed 50%???
Pls help and take an action pls.

I am really unhappy with the dirty tricks vodafone has used to retain a customer.

I am on a rs 49 rental corporate plan.
My initial porting request raised on 20th september 2017 was rejected stating i had overdue balance. When i checked some additional charge of rs 38 was put on the bill.
I made a payment of rs 70 on 24th september.
After which my last generated bill as on 25th september 2017 was for rs -116.85. As i am on a rental plan of rs 49/ month., there was no need for me to pay the bill. However my request was rejected again as i had overdue balance.
I raised another porting request and this time it was rejected again stating i had an overdue balance of rs 32.15.
I have not used my phone at all. I just wanted to know how did my bill from 25 sep 2017 to 29th sep 2017 amount to rs 149.
I raised a new porting request and this time i made a payment of rs 10, 40 and rs 200 just to avoid any hassles this time. So another payment of rs 250 was made, still some additional packs were activated on my account leading to an overdue of rs 31.85.

When i called customer care an advisor named arvind asked me not to pay this amount and said the request will be approved this time. When i asked him where my additional amount of rs 250 go, he said some additional packs worth rs 250 was activated on my account. I asked him to revert it but he said that he has done it. When i asked the confirmation number, he failed to give it and when i was adamant he said i will receive a message with the confirmation.
I have waited till now, but no confirmation received.

This is ridiculous and pathetic that such malpractices are carried out by such reputed brands.
Kindly help.

My no [protected] ka sim 3 month k baad block kar diya mai apna sim ki number ko pana chatha hu my name ravi prakash kasaudhan dob 06/06/1994 my addhar no[protected] se actived tha ab block hai mai ish number ko pana chatha hu my new par app call kar sakhate hai my new no [protected] hai hmari shamasiyea k niwhran kigea

Why vodafone customer care my number placed in a blacklist do they have right
Actually i want to ask for offer otherwise i will change from your network
So when send port msg not go
Next call for complaint doesn't work even work but not connect to customer
Why they create like that
I never stepdown from this complaint
I lost patience irritated a lot
I get a headache

90 rs deducted from my account for wwe zone on my vodafone number without any confirmation, when i called customer care he said i have clicked one of the ads, but i clearly closed the ad with the x button.

No wap consent gateway confirmation was asked, amount just got deducted just like that.

How come money can get deducted just by clicking on ads by mistake that come from spam sites.

Dear sir / mam
My vodafone no [protected] alternative no [protected]. 11 oct 2017 i clling nodl office talking to shivam but shivam says plz call cuztomer care but customer care is not responding als so my consult is i am usng this no but this is permnently off and so alotted to another person and vodafone not alotted me this no beacsuse this is also permently deactivated so solve my issue...

I was using [protected] number which i ported from vodafone prepaid (Tn) to vodafone postpaid (Kk) until june. I was in the plan of rs.499.in june 8th, i paid all my dues and made a porting request to airtel on june 8th. But, vodafone network delayed my porting and ported my number on june 26th. They charged me rs.1, 500+ blindly. I receive many torture calls from vodafone to make payment for nothing. I explained my issue to useless customer care people who never understood my query. Now i started getting calls like, if i don't make the payment my number will be barred. I want a relief from this torture.

*escalation*

Disappointing from the service of vodafone store. This is being informed you that my vodafone no. [protected] has been no network since sunday 8th october 2017. I have the complaint this to nearby vodafone store and they exchange my sim and they told me that within 4 hours your number will be activated. But till monday 9th october 2017 evening number had not been activated.

Now, today it's the 11th october still my number has not been activated. Nobody in the vodafone store may help to activate my number.in these 4 days, i have around 2 lakh loss due to this not activation my number.

The complaint against below-mentioned staff and vodafone store for not supporting any help to activate my sim.
Vodafone store address: b-1/75-76, main 100ft rd, north chajjupur, shahdara, delhi, 110032
Contact person: mr. Harjeet and mr. Shejad
Complaint no. :[protected]

Can you tell me who will bearer this loss? You entire vodafone team have not sincerely work. I don’t think exchange sim activation will take more 4 hours but it’s 4 days. Shamefully response from this store. I have written this mail because the staff of this store is very careless. I request you to please close my number. I have never ever taken service from vodafone. This was the worst experience from vodafone in my life.


Alternative contact no. [protected]

Most pathetic service. Voda has been unable to resolve my voicemail box issue. It says voicemail has bee permanently locked. Call 199. I have called 199 and 98200 repeatedly in the past 5 months and every time the complaint gets closed automatically from the back end - nobody bothers to check whether it has been really resolved or not. Service agents want me to repeat the complaint over and over again and it is very frustrating. Request for someone senior from voda to call falls on deaf ears.

Frustrated - voda seems to be taking its customers for granted. Only alternative left is to switch service providers.

Balance getting deducted automatically (Vodafone prepaid)- [protected]
In my vodafone number my balance getting deducted automatically. Something just automatically getting subscribed without my consent and choice. I just really dont know whats happening and the amount got deducted is not small, the deduction was in the range of 1000 rupees. This happened to me more than 10-12 times. There is seriously something wrong with the service provider. I am an old customer of this company. If this continue to happen i really need to sue you guys. Need all my balance back.

I am using the number +[protected] since 12 years and now when i was out of the country for 2 months and without consent, vodafone gave my number to another guy.
Now that guy has activated whatsapp and is receiveing my messages with could be misused. I need vodafone to give me my number back.
My security is at stake
Clearly its breaching into my personal space.
This is unacceptable.

Since i am using vodafone number for more than 17 years, last one 2 weeks i am facing problem with network like calls are not connected properly, messages not receiving, if i am getting first call after that network is disconnected automatically. I wil not get another call after that 1st calls.in vice versa same scenario for out going calls. I have raised this complaint through customer care as well as walkin to store. Not resolved.

Hello,

I am pranav modi i am a vodafone customer from last 1 year.
I was uisng +91-[protected] number from a long time.
There was a pending bill of 5000/-
A vodafone assistant called and said to pay 2000/- and will start all services on your no.
I paid that amount to vikas vodafone assistant
+[protected] this is the assistant no.
I paid the amount 1-2 days before dusshera but till now he is making excuses.

Please try to solve this issue asap

Thank you.

Sir I can't send my Vodafone port sms. I try this 2 months when I do call customer service centre than they can't give properly Answer they block my calls non sense talk. My Vodafone Number [protected] please resolve my problem

Sir, our company dgvcl's cug number [protected] has some technical problem. Earlier only cug number's incoming call were allowed. But since last 4-5 months, all customers can contact this number. This is 66 kv power sub station's number. So due to incoming calls of other than cug numbers, operator gets disturbed and we engineers cannot contact him in some emergency. So you are requested to stop other incoming calls other than cug numbers as soon as possible.

Hi,
I am trying to deactivate this number from a long time, but my request is not being taken care. The number is registered on the name of Navodit Ravi but the sim card was used by me.
Request you to please help me in this regards.
Number: [protected]
Provider: Vodafone Karnataka
My email: somya.[protected]@gmail.com

Thanks,
Somya Gupta

I took a plan of 249 on my mobile number [protected] initially 2 mnths were good with the bill amnt reasonable but today they have billed me for 1211 rs stating that i made calls in special number 56789 (For entertainment and by virtue of common sense one must understand there is no need at all to call here and during this time i usually remain in my never ending classes thanks to my ca inter examinations) and 221717 (I dun even know if there is any such number plus the calling time is night 2 am) both the calls are fake please find my call log from any other source apart from there bill since they have deliberately added these two numbers to snatch amnt from me this number is precious to me and i cannot loose it hence i need an urgent action to be taken om this matter and yes these two call amounts to 778 rs apart from my rental which is one third of it 249