Vodafone India Complaints & Reviews

Received below msg:
Hello!
Thank you for choosing to access Bcafe Portal,
You have been charged Rs. 15
Your balance is Rs. 20.86

However, I have never opted for above service, therefore kindly refund the amount debited from account.

Also, why I am not able to make calls and send SMS, inspite of valid unlimited recharge.

1) Vodafone is still not enabled as all the very low recharge should have outgoing SMS facility as per TRAI rules but it is not enabled yet and minimum recharge amount is Rs.179/- which is very huge amount for subscribers like me and big pressure for common people to just send one SMS for PORT.
I don’t want to continue to use the Vodafone service because they have always low network coverage even in the city areas. They do not have any single plan to increase the network coverage or provide good services instead they have millions of ideas how to increase the price and how to take the people money forcefully and legally.
2) I have already tried for mobile number portability after recharging Rs.149 as per earlier complaint but tele-verification is keep failing during MNP process. I am struggling MNP for more than 6 months though I am using prepaid SIM and think about post-paid customer how much they would have struggled and how much money would have extracted from common people by Vodafone.
3) Could you ask not only Vodafone but also other telenetwork to implement free SMS facility for PORT 1900. It would be great beneficial for common people.
4) There are more number of people ready to switch BSNL but Vodafone network is intentionally cancelling tele-verification and keeping recharge amount very high for not to switch easily.

I replaced a damaged Vodafone sim with a new vi sim with same number.
But the store charged 300/- Rs. When i asked for the bill they denied and said you will get an sms of that.
Store located at
221, Paper Mills Road, Gopal Colony, Perambur, Chennai, Tamil Nadu 600011.

I have been a Vodafone user since 10 plus years. Recently the tariff was increased and I was informed by mail but my consent was not taken whether I want to continue with their service.
I spoke to the costumer care executive n complained about the tariff rise. He assured me that for the next 6 billing cycles, the company will give me a monthly discount of 100 rs.
I received the bill and there was no discount .
I again spoke to the floor manager Mr. Ajinkya who said that there is no such discount company policy.
That means I have been cheated and misguided by the vodafone customer care executive.

Vodafone is a thieves company. I recharged my Vodafone number with Rs 79 plan and i got Rs64 as talktime but only within a week I checked my balance and it was 19rs approx but i hardly done 1-2 call of 1min maximum so how they deducted my balance and even I don't get any message for what they are deducting. After that i checked my balance after a week and i saw that the balance is only 0.56 Rs when I checked the spend money of my pack then I found that they deducted Rs49+7+5 as game charges but i didn't played and heard about that games (bigwin battlefield) now I have 13 day validity but with only 0.56 rs balance so what I can do now. This is a very big scam which is done by Vodafone every month last month they deducted for Re1. Store but i didn't heard about that also . So it's my request to stop this fraud of Vodafone.

I am having so many network issues in my area where i live and since day 1 i am facing this slow data speed and call drop issues even after i am having postpaid plan. Please register a complaint.
Address- 121/33 vijay path mansarovar (302020) jaipur rajasthan
Mobile number - [protected]

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 3.02

I have not choosed anything. How 25rs has charged.

Hi,
I have recharged data pack of rs903 with 3 GB per day today And even after successful recharge through phonepe app, internet is not working .
I am unable to use net from last 3 days . On 6th Dec I did a recharge of 299 rs and no internet was coming and then today I did recharge for 903 rs still no internet is coming .
Is vodafone down ?

Issue Date: 8th Dec 2021.
Phone number : [protected]
Store : Vi Store, Marathahalli, Bangalore
Store manager : Mr. Kiran (He refused to give his surname, even after asking 3-4 times, when I insisted further, he gave me a random surname of Sreenivasa)

I was appalled by the behavior and the set of arbitrary rules about the migration from Postpaid to Prepaid of my Vi number.

The Vodafone store manager denied doing it now, as I was in middle of my billing cycle. He asked me to come on 26th of Dec as the billing cycle starts from 26th Dec. After complaining about this repeatedly, that it is not possible to come on an exact certain date, he eventually told that I have 1 week after the last billing cycle. Otherwise he was not ready to tell such detail, which I believe is another way of hiding things and fooling the customer to miss the cycle and harass him, so that the customer give up on migration.

What kind of harassment is this? It this a new method to make sure that consumer has only 25% chance of satisfying this arbitrary "requirement"?

I was ready to pay the Pro-rata monthly bill, from 26th Nov to 8th Dec (Today). I was in the store, I cannot run away with the SIM, but these rules are ridiculous, the store manager refuses to listen anything further.

Also, I wanted to register a complaint, but he said that he won't file the complaint as this will be rejected. This is purely harassment from VI and from the store, who has no complaint box at their premises.

The company should use legible methods to retain customer, rather than using such laughable and unethical methods to extract money from the customers, these rules must be displayed with bold letter, rather than on the bottom of the bill which are difficult to read even with a magnifying glass.

Vishal Rustagi.

Hi

Recharge has been done with balance Rs.88 in Vodafone no [protected].

Still outgoing service has been stopped .Kindly do the needfull

Regardsy,
Sahaya V

Following Charges has been charged to my Prepaid phone without authorization or knowledge and has depleted my account balance significantly, it started as soon as I flew outside India for visit:
17th Oct 2021 - Bcafe Portal - 15 Rs.
20 Oct, 2021 - mydelights powered deal - 49 Rs.
23 Oct, 2021 - Telsync Games - 10 Rs.
24 Oct, 2021 - Handset Inbuilt Games - 25 Rs.
25 Oct, 2021 - JuiceUp Videos 30 Days - 10 Rs.
14 Nov, 2021
- Bigwin Battlefield Games - 49 Rs.
- Games and Videos - 7 Rs.
16 Nov, 2021 - mydelights powered deal - 49 Rs.
19 Nov, 2021 - Sports Pack 15 Days - 75 Rs.
30 Nov, 2021 - Re.1 Store 7 Days - 25 Rs.

Total Fraud Charges = 375 Rs.

I'm vodafone user and due the poor service i want port my sim to airtel. But vodafone not allowing me to send porting message.

It's a corporate number and we do have a few corporate numbers with Vodafone, I went recently overseas and when I came back this particular number is not working anymore I did send many emails to Vodafone but they keep sending the automatic reply that they will contact me in the next 48 hours but no one contacts me so far its been like more than one month now.
One person told me this number is maybe port to another person?
it was a special number how come this is port without my permission?
we just can't understand what is going on here.
we need this number it is printed on the business cards of the director of the compnay.
This is the info
Rltshp No./ FA ID Enterprise Code Customer Number
41138800 S-RIDEBO01035-1OTHER [protected]

Vodafone had Deducted money of Rs 25 for some contakt gaming service without my consent. And there is no way for unsubscribing from this service..
I want to unsubscribe out of this service and my money had to be returned back

By mistake I transferred Rs. 5, 000.00 to my Vi mobile No. [protected] (Ref. No. ONR[protected]) instead of transferring it to my PayTM account on the same mobile Number on 2nd Nov. 2021. I did not realise this mistake at the time of transferring and even after transfer of funds till I checked my PayTM Account recently. On 22nd November 2021, I visited Vi Customer Care Centre in Dwarka Sector 11, New Delhi with a request to refund the amount. To my utter surprise and disappointment, I was told that It is not possible. I was told that just like after booking an air ticket if you do not travel the money is not refunded. This is unbelievable. How can any one be so stupid to draw a parallel between air ticket and mobile charging.

On 22nd Nov., 2021, I sent a request to Appellate authority of Vi to refund the amount in question. Through autogenerated mail, I got a response that "we shall get in touch with you within 3 working days". I got a call from Vi reiterating that funds can not be refunded. I refused to accept it and asked
them to escalate my complaint.

On 23rd Nov. 2021, I got another mail from Vi Appellate Authority stating that "we are working on your concern and will connect with you within 72 hours". Nothing happened in next 72 hours.

On 26th Nov., 2021, I got another mail from Vi Appellate Authority stating that "we are working on your concern and will connect with you within 5 working days"

On 2nd Dec, 2021, I got another mail from Vi Appellate Authority stating that "we are working on your concern and will connect with you within 5 working days".

Sir, it is obvious that Appellate authority of Vi is wasting my time instead of holding my money without a reason. Sir I request you to kindly get my money refunded and compensate for the harassment that I have suffered on hands of Vi authorities.

Thanks and Regards

Jagdish Arora

Sir, I have a prepaid mobile number which is already paid for till 26 Jan, 2022. You are requested to kindly refund the amount of Rs. 5000.00 to my bank account as per details given below.

Vodafone has wrongly charged on 3/12/21 us rs 25 as activation og gaming inbuilt service activated though i had never requested. Please de activate and re erse charges wrongly levied to cobsumer forcefully. Non ethical business practice by vodafone on number [protected]

Kapurthala Punjab Vodafone Idea number [protected] and more vi number [protected] etc network issue more time 9month .i am daily compaint Vodafone Idea customer care but not solve issue and close the compaint daily so i am very useless internet, calling .

I upset join this network Vodafone Idea company

I hope you are solve this problem hardful this company soon possible and all number Vodafone Idea number is working properly network so use internet calling properly thank you

I am using Vodafone number for more than the past 5 years and was using the corporate plan on my number with a monthly tariff of Rs. 199.

Without any notice and prior consent, my tariff was increased and I was not notified.

This unnecessary increase is not at all acceptable.

I am not willing to pay for their unfair services hike. Also Vodafone has irresponsible customer care teams who are not able to resolve my problem after two months of rigorous follow-ups.

I have not activated any games portal in my phone. I had recharged my number few days back... Now, three times some amount is deducted and the remaining balance is Rs. 27...

Today from my balance deducted 49rs for big win games related things. i am not adding anything in that games related changes.please check and let me know