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Vodafone India Complaints & Reviews

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Updated: Apr 2, 2026
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Vodafone India reviews & complaints page 47

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O
Old lady maid
Dec 2, 2021
Dec 6, 2023
This thread was updated on Dec 6, 2023
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Address: 14/14 F-N. 703 Ratan Esquire chunni ganj
Website: www.trai.gov.in Telecom Regulatory Authority of India

Get problem since 2 data revive first 5 minutes secondary 150 minutes although recharge are getting costly then to telecommunications co. Are doing this kind of things.
Vodafone India customer support has been notified about the posted complaint.
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    M
    mrdash
    from mumbai, Maharashtra
    Dec 1, 2021
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    Hello,

    I have accidentally recharged a wrong number([protected]) instead of ([protected])on today 1st Dec 2021 from Amazon pay. I am trying the WRR sms service but it is not working .

    I am looking forward to receive a help regarding reversal of the same .

    Reference no:ONR[protected].
    I have attached a screenshot of the recharge details and provided the reference number as given by your operator
    Vodafone India customer support has been notified about the posted complaint.
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      M
      makhan817
      from VARANASI, Uttar Pradesh
      Dec 1, 2021
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      I haven't activated any games portal in my phone (Mob. No. [protected]). I am being charged for access of Becafe Portal and Handset Inbuilt Games. But, I have not activated any such services. So please deactivate these portals as soon as possible.
      Vodafone India customer support has been notified about the posted complaint.
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        S
        Selvarajm622
        Dec 1, 2021
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        Address: 199 chelikere bangalore 43

        My recharge amount is deducted for services which I didn't subscribe in vas. Vi chat shows no active vas but regularly amount is being deducted from my account. Contakt gaming services and players club services amount is being deducted please do stop it.
        Vodafone India customer support has been notified about the posted complaint.
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          S
          Shashankhdave
          Nov 30, 2021
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          I lost my phone so blocked my number. I got a new sim replacement from the vi store, now Vodafone is not activating my sim for more than 10 days. When I visited the Vi store to enquire about non activation of sim, they are forcing me to convert to postpaid in order to get the sim activated and get the kyc done.
          Vodafone India customer support has been notified about the posted complaint.
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            Bharti Amodkar
            Nov 30, 2021
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            Wrongly charged for games and videos
            Continuously charging me for this since last 2 months. I have lost almost 1000+ money in this stupid unknown subscription
            Vodafone India customer support has been notified about the posted complaint.
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              N
              Neelu Suhel
              Nov 29, 2021
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              Address: Bangalore

              I am unable to send porting request from my idea number. The sms keeps failing. I have recharged with extra talktime balance and have sufficient balance but the message keeps on fails. Tried from another phone as well as another sim slot but similar issue. I want to port to other service provider as I don't have proper service from vi.
              Vodafone India customer support has been notified about the posted complaint.
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                R
                Rgrahul
                from Bhopal, Madhya Pradesh
                Nov 29, 2021
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                Address: Bairagarh cto

                Vi deducted rs 20 from my balance in access of song without any reason vi always deducted my balance by activate game, callertune songs without any reason i do not activate any of these services
                Vodafone India customer support has been notified about the posted complaint.
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                  Hinduja123
                  from Hyderabad, Telangana
                  Nov 29, 2021
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                  I have recharged twice to my number instead of my mother's number
                  Vodafone India customer support has been notified about the posted complaint.
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                    S
                    Steven Mudumala
                    Nov 29, 2021
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                    Have sent a request to [protected]@vodafoneidea.com requesting for cancellation of subject number on 23rd Sept 2021, After which i got a call from executive two days later (25th Sept 2021) wanting to know the reason for cancellation. The dues which was as on 23rd sept was cleared and sent screen shot to the same mail id.

                    After two months, 26th Nov 2021, Vodaphone calls me and tells that i have outstanding amount of 1752/-, after receiving this call i again sent mail to customer care why my connection has not been closed, then they explained that there was 200 outstanding from Sept and since then the account has not been closed.

                    I objected to such carelessness of Vodaphone, If there is any outstanding prior to 23rd Sept, as per my knowledge it was around 200 change, will clear that amount and my account needs to be closed.

                    I dont know why Vodaphone keeps covering its losses from its customers by billing for that connection which was supposed to be closed just to earn some monthly charges they kept it unclosed. Which is their mistake and not mine.

                    i request to take this injustice with vodaphone and close my connection.
                    Vodafone India customer support has been notified about the posted complaint.
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                      A
                      Amrit12300
                      from Mohali, Punjab
                      Nov 28, 2021
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                      Resolved

                      Address: 546/1 Laxmi nagar kapurthala

                      My name AMRITPAL SINGH my Vodafone Idea number [protected] in Kapurthala Punjab, I have recharged 129 which has unlimited calls 2 gb internet and 100 sms valid for 28 days but my sms facility has been terminated If you want to recharge 179 then you will get sms suvida but my old recharge of 129 which I used to send to sms is not being done, this company is cheating people.

                      Please registered the compaint old recharge cheat benifit
                      Dec 11, 2021
                      Complaint marked as Resolved 
                      All plan not good only cheat customer
                      Vodafone India customer support has been notified about the posted complaint.
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                        M
                        Manan Kalavadia
                        Nov 28, 2021
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                        Today, I received a message as follows
                        "Hello!
                        Thank you for choosing to access Handset Inbuilt Games,
                        You have been charged Rs. 25
                        Your balance is Rs. 117.15"

                        I have never activated such useless games but still without confirmation they just deducted 25Rs.
                        I want a refund for the same and check that this shouldn't happen again or else I have to change service provider.
                        Vodafone India customer support has been notified about the posted complaint.
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                          Nikson S
                          Nov 27, 2021
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                          I have been charged every month for contact gaming service without my consent. There is no such service I have opted but still I see that amount is being deducted from my main balance. What kind of fraud is this? See below message.

                          Hello!
                          Thank you for choosing to access Contakt Gaming Service,
                          You have been charged Rs. 25
                          Your balance is Rs. 26
                          Vodafone India customer support has been notified about the posted complaint.
                          Nov 27, 2021
                          Updated by Nikson S
                          See attached screen shot. It's recurring charge. In my VAS I don't have any such registration.

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                            Pansuriya Umang
                            Nov 27, 2021
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                            It's been already 24 hours I activated my sim card..still h am not able to send sms..it shows error 69.kindly help.
                            Vodafone India customer support has been notified about the posted complaint.
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                              Bodla Akhilesh
                              Nov 27, 2021
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                              Hi. I have an idea sim which is not working on my basic mobile. It is showing ofc, but whenever im making a call im not able to listen anything. Initially I thought the problem is with my mobile. But when i inserted my sim in a smart phone, it is working. How to resolve this issue?
                              Vodafone India customer support has been notified about the posted complaint.
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                                Drrajveer
                                from Jaipur, Rajasthan
                                Nov 26, 2021
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                                I got message that" Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs. 25".
                                But i didn't choose any game activation.
                                Please deactivate same & refund my money
                                Vodafone India customer support has been notified about the posted complaint.
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                                  Gurbachhan Singh
                                  Nov 25, 2021
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                                  I have cleared all outstanding amount still I am getting below message. Request for UPC for your mobile no. [protected] could not be processed.Please retry after some time.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    Gurbachhan Singh
                                    Nov 25, 2021
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                                    I have cleared all outstanding amount still I getting below issue when I raise PORT request on 1900:
                                    Request for UPC for your mobile no. [protected] could not be processed.Please retry after some time.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Mohr salim
                                      from Dehradun, Uttarakhand
                                      Nov 24, 2021
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                                      No service is activated on number but still the company is deducting my balance.Please get my issue resolved
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        Jagarajan Venugopalan
                                        Nov 24, 2021
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                                        I have a plan for Rs.99 just to receive only incoming calls.
                                        All of a sudden I noticed my mobile plan changed to Rs.299 and I said I have no information on this change of plan.
                                        Vodafone gave a simple reply as SMS sent to me on this change.
                                        So I said I dont want to continue and applied for other network.
                                        Now I am in different network and new bill has come with Rs.299 plan.

                                        I told vodafone I can pay to the Rs.99 plan on prorate basis and paid Rs.100 as bill to close this issue.

                                        Still vodafone is calling me and saying there is still some amount pending.

                                        I want Vodafone to explain me on what ground they have changed the plan of customer without his consent or approval
                                        Vodafone India customer support has been notified about the posted complaint.
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