Vodafone India Complaints & Reviews

I lost my phone so blocked my number. I got a new sim replacement from the vi store, now Vodafone is not activating my sim for more than 10 days. When I visited the Vi store to enquire about non activation of sim, they are forcing me to convert to postpaid in order to get the sim activated and get the kyc done.

Wrongly charged for games and videos
Continuously charging me for this since last 2 months. I have lost almost 1000+ money in this stupid unknown subscription

I am unable to send porting request from my idea number. The sms keeps failing. I have recharged with extra talktime balance and have sufficient balance but the message keeps on fails. Tried from another phone as well as another sim slot but similar issue. I want to port to other service provider as I don't have proper service from vi.

Vi deducted rs 20 from my balance in access of song without any reason vi always deducted my balance by activate game, callertune songs without any reason i do not activate any of these services

I have recharged twice to my number instead of my mother's number

Have sent a request to [protected]@vodafoneidea.com requesting for cancellation of subject number on 23rd Sept 2021, After which i got a call from executive two days later (25th Sept 2021) wanting to know the reason for cancellation. The dues which was as on 23rd sept was cleared and sent screen shot to the same mail id.

After two months, 26th Nov 2021, Vodaphone calls me and tells that i have outstanding amount of 1752/-, after receiving this call i again sent mail to customer care why my connection has not been closed, then they explained that there was 200 outstanding from Sept and since then the account has not been closed.

I objected to such carelessness of Vodaphone, If there is any outstanding prior to 23rd Sept, as per my knowledge it was around 200 change, will clear that amount and my account needs to be closed.

I dont know why Vodaphone keeps covering its losses from its customers by billing for that connection which was supposed to be closed just to earn some monthly charges they kept it unclosed. Which is their mistake and not mine.

i request to take this injustice with vodaphone and close my connection.

My name AMRITPAL SINGH my Vodafone Idea number [protected] in Kapurthala Punjab, I have recharged 129 which has unlimited calls 2 gb internet and 100 sms valid for 28 days but my sms facility has been terminated If you want to recharge 179 then you will get sms suvida but my old recharge of 129 which I used to send to sms is not being done, this company is cheating people.

Please registered the compaint old recharge cheat benifit

Today, I received a message as follows
"Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 117.15"

I have never activated such useless games but still without confirmation they just deducted 25Rs.
I want a refund for the same and check that this shouldn't happen again or else I have to change service provider.

I have been charged every month for contact gaming service without my consent. There is no such service I have opted but still I see that amount is being deducted from my main balance. What kind of fraud is this? See below message.

Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25
Your balance is Rs. 26

It's been already 24 hours I activated my sim card..still h am not able to send sms..it shows error 69.kindly help.

Hi. I have an idea sim which is not working on my basic mobile. It is showing ofc, but whenever im making a call im not able to listen anything. Initially I thought the problem is with my mobile. But when i inserted my sim in a smart phone, it is working. How to resolve this issue?

I got message that" Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs. 25".
But i didn't choose any game activation.
Please deactivate same & refund my money

I have cleared all outstanding amount still I am getting below message. Request for UPC for your mobile no. [protected] could not be processed.Please retry after some time.

I have cleared all outstanding amount still I getting below issue when I raise PORT request on 1900:
Request for UPC for your mobile no. [protected] could not be processed.Please retry after some time.

No service is activated on number but still the company is deducting my balance.Please get my issue resolved

I have a plan for Rs.99 just to receive only incoming calls.
All of a sudden I noticed my mobile plan changed to Rs.299 and I said I have no information on this change of plan.
Vodafone gave a simple reply as SMS sent to me on this change.
So I said I dont want to continue and applied for other network.
Now I am in different network and new bill has come with Rs.299 plan.

I told vodafone I can pay to the Rs.99 plan on prorate basis and paid Rs.100 as bill to close this issue.

Still vodafone is calling me and saying there is still some amount pending.

I want Vodafone to explain me on what ground they have changed the plan of customer without his consent or approval

I had purchase Vodafone mobile postpaid connection from Byculla Store Mumbai. Before 3 months.
But now I don't have much use and also not have a job for paying postpaid bill. So I decided to migrate my postpaid sim to prepaid. I cleared my all dues and outstanding as per norms for migration. But they are dynied for migration and insulting me in store harras me for not to migrate connection for 120 days. Pls help me to reach urgent basis. I mailed, tweet and call 198 to resolving my complaint but it's delay they arguing to customer care number for not to migrating my sim card. Pls contact me on urgent basis. Am in trouble. Pls urgent basis.

HI my number is [protected], i have an issue in sending SMS from last 1 month, i have been giving complaints in VI customer care, with out any resolution they are closing the issue this is been taking place from last 10 days continuously, still i dont have a solution for it, i f i want to port the number also i need to send SMS, this people blocked me in all ways. I am facing lot of issue and requesting them to give solution but no positive response for VI .

Complaint reference number is : C[protected], try to give a soultion for this on immediate base.

I am user of Vodafone from last 9 years. My mobile number is [protected] Recently last month I got a message that they are changing my plan from Rs 99/- to Rs 299/- . How they can change my plan by sending one message. When I called that if they don't have lesser plan then change my postpaid to prepaid then they asked me to visit the Vodafone store.
Why I will pay extra if I am not using the services.

At 1:51 AM on. 24th November I got a message that some amount has been deducted for some service which I haven’t even opted for. At the time I wasn’t even using my mobile.

How can they charge any amount as and when they want.

Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10
Your balance is Rs.