Vodafone India Complaints & Reviews

Docket number[protected]
They gave commitment to solve the issue/ update the plan 499 @ 399
By today end of today, still not updated
Consumer name: saurabh mantri
I cannot connect to any helplines as they all seem blocked but are working from other numbers than mine
Once again false commitment!!
Displeased!!

Thank you
Saurabh mantri
[protected]

I visited vodafone store at vijayapur karnataka region for transferring postpaid connection to prepaid connection. They behave very unprofessional and they were not giving proper given information. They harass customer like government offices. It affects very badly to you.
I approached vodafone store for postpaid connection to prepaid connection. I have taken token at 6:52 pm. They rejected to process further. They asked me to come tomorrow. I went on next day while processing they asked id proof, i would show soft copy and photocopy of aadhar card. They were asking backside of aadhar card for further process

My self a vodafone consumer i have made recharge of rs 398 on 1st sep 2017 as per which 1gb data and free unlimited call is permitted for 84 days but since last two days ie i am not able to call even 198 toll free no. I have visited vodafone office at nashik but they did not helped i contacted mumbai office but my no is maharashtra no so i contacted maharashtra pune call center.

Using my other mobile even i lost 200 rs calling vodfone.

Now i have contacted my advocate and will be filling case with consumer court for not allowing me to use free calling for which the company has taken my rs 398 for 84 days since last 2 days i am not able to call.

The mental and physical disturbance which vodafone company has given me will be calculated by my ca.

I recently ported my vodafone no. From delhi to vodafone haryana. I was guided that the previous recharge would be carry forward by the vodafone store. Yesterday, morning i recharged my no. With 465rs for internet and 85rs for talktime, by evening my no. Got closed so as per the guidelines i inserted the new sim for haryana. Now my earlier balance is nt carried forward. After speaking the customer care, i got the information that balance doesnt carry forward. I have paid 550 rs for recharge, which is not waste even though i am oj the same network - vodafone. The vodafone store cheated me and i want you to take an action asap.

I referred mob no. [protected] to the vodaphone customer care, according to ""vodafone's bring a programme"" for postpaid connection. Then on 14/09/2017, one person fro vodafone office came to my reffered person. I also was there. He told plan of 199/- rupee, and this plan will be valid upto 3 month. And after 3 month this plan will be converted into 299/-.
Then he received 250 rupees and he gave bill receipt, and followed the procedure, gave the sim card and returned back to vodafone office.
After some days sms came on my reffered person's mobile no. Your no. Will be deactivated bcoz your verification is not done. And today my reffered person's mobile no. Is deactivated now.
My reffered person is helpless. And vodafone customer care is demanding 500/- and saying your plan is of 499. They misleading me and my reffered persons. What to do.?
Tell me something. What can i take action against vodafone.
My name is anjani jaiswal. (Mob no. [protected])
M. Tech (Department of electronics)
University of delhi south campus.

I have ported my idea no [protected] into vodafone. The gave my offer of 299 and for initial 3 month it will be in 199. And after pi have ported my no for 299 offer they told me that ur activated plan is in rs 499. I have paid 250 rs for it in advance. And nobody is coming for my address verification even after many complaint and scheduled date. And ther r sending the messege that your no will be decativate in 24 hour. And now im totaly in trouble because this is my 5-6 old no and i cant not go back to idea before three month. And vodafone is deactivaed my no,

There is a value added service named fone masti is activated in my account by vodafone with out my concern and they deducted the amount from my account for past 6 months, and when complained this with the customer care it has been told by them that they can not refund the money which is already paid and that is ridiculous. So i am going to deactivate my vodafone connection.

I kamala kempanna narewadi of gokak karnataka using [protected] from last 8 years, and myself plus 4 members of family members aadhar, ration card, bank and etc, have registered with same number. Now, last month i have linked sim to my aadhar number. But, 2 or 3 days after by mistake my sim was puk locked.in that time i have contacted ur ministore gokak, it shoked me that, the sim is in the name of others and till date my sim lock is not opened. The mistake o[censored]r distributors of sim seller while updating the name in the website, facing myself the problem. Plz clear the issue as early as possible. For any clarification pls contact [protected].

Hello, i am vodaphone (When it hutch) customer since 2011. I am complaining because of internet speed. I have 4g sim, data plan as well 4g device (Nexus 5) resident area bodakdev ahmedabad. But speed is very slow i have to complain every month to customer care about same. But they slow it then after 15 days same issue occur. I tried of this and i want permeant solution because i am spending 12k/year on internet. If they are not able to solve issue then tell me to switch. I have also attach screen in attachment.

I have a vodafone prepaid number [protected]. My unlimited offer expires on 26/09/17 midnight. I have not received any reminder message that my offer expires and vodafone play this as a trick and as soon as the unlimited offer expires, vodafone empty our total balance with the help of data charges. But i was on emergency during that night, i need to get recharged to make calls and use data, i did not find even a single recharge shop open. Vodafone offers chota recharge 10rs. But that's not enough during that time because in 4g in 2mins the balance again come to zero. I called customer service and the person told me that he can't recharge with my debit card. He don't have that facility. He said there is no option to recharge at this time. I asked him twice and thrice but he said there is no options at all. Finally an automan helped me to recharge. Even vodafone customer service did not know that we can recharge in bank atm but an expert automan knows that. How stupid is your customer service that you can't help me or guide me on emergency situation. You have a poor customer service. And you have a tricky stealing habit that need to be changed. If you can't send the reminder message before offer expires to drain my balance on kidney get without my knowledge then please don't send me all caller tunes and postpaid advertisement calls. Over all very poor customer service, we can ask local automan instead calling customer service for help.

Hi, my name is darshan chheda. My number is [protected]. I reside at gorai borivali west. I don't get 4g network at my home location. I am paying for 4g then i should get the network. Vodafone website is also not working from past few days. I've tried to make the complaints also but i was kept waiting at vodafone customer service number. Please look into this matter as due to this i lost around 10 lakhs rupees which i earn while trading online.

I had purchased oneplus 5 new handset from amazon.com and there was available an offer insert vodafone sim card new oneplus 5 handset - recharge any data pack 249, 349, 397, 449 etc after you get 9gb free data automatically.

But still i did not received any benefit.

Vodafone - you can check your this offer from below link:

https://www.amazon.in/gp/product/B01NAKTR2H/ref=ya_st_dp_summary?ie=UTF8&psc=1

Request to you, please close my complaint asap.

Thank you

With due respect that i m harpal singh vodafone regular customer since 2000 but now i am facing problems my number [protected] has been blocked vodafone given free 7gb data april to june for thee month after june vodafone added in my july bill 353 rupees for 39 mb i was called to customers care but in next bill august vodafone added 500 rupees for 92 mb please sought out my problem early as possible thanks

I have been charged rs 150 extra for last 2 vodafone postpaid bills which has unknown movie subscriptions. Even though this subscription is not added by me, it is shown in my bill and has been charged for last consecutive bills.
Request you to take this fraudualent activity into considerations and act on it urgently.

This is the forth time vodafone has rejected my porting request for no reason. My unique porting code is vd123995. I want to port my no from vodafone to another operator. I have no outstanding remaining in vodafone then also they call atleast 20 times in a day just to ask why do i want to port. I dont have patience to explain everything again and again to every vodafone executive what problems i am facing with vodafone. It is becoming very irritating now this is the forth time i have sent porting request still they are calling everyday to convince me to stay but not forwarding my porting request. Soon my upc will expire and again i have to do same procedure again. This is becoming really irritating. I request you to please take some action against it. Its customers right to port number from one provider to another. I have attached my porting request messages which were rejected every month.

I purchased a mifi device for which i haven't got any bill and the money was taken. I was promised to get the bill the next day of purchase now its been 3 weeks, i am trying to call the guy but there isn't any prompt reply&my calls are being ignored. Aslam ([protected])&chirantan ([protected]). Vodafone gives unethical service by hiring such employees.

I'm from russia and my english is not good. I need help.
I got a messages:
27.09.2017 14:27
Your request to recharge 351 inr cannot be processed at this time. Transaction number is onr[protected].
And 27.09.2017 14:42
Your request to recharge 351 inr cannot be processed at this time. Transaction number is onr[protected].
I did this operation with ding service. I need this money on my phone or on my bank card. Please answer

This is with refrence to no[protected],
Complaint no[protected]. I got my plan changed in june to 150/- as i just had to use this no for incoming calls regarding my business and havent made any use of internet or outgoing calls but my plan wasnt changed. I had complained a no of times but received no revert.
I am been charged upon with the previous plan of 499/- even after complaining and vodafone has still not changed my plan even after three months and have suspended my no without any notice and mistake on there end.
Its been 1 and half month now and they have not activated my no telling me it cant be done without full payment. Every time i call customer care they ask me to repeat my complain over and over again without maintaing any record of previous complain and tell me to wait again for 48hrs again and again without any revert ever after 48hrs.
They have added interest on my bill without any reason. They have been calling me to pay the bill but still havent resolved the issue. Kindly look into the matter as there has been a very irresponsible and reckless behaviour by vodafone company. Its my business no and it a huge loss for the business and its goodwill.
The company has been trying to threaten me telling me its a civil case now.
Please make sure that my no is been activated and i am given waiver on my bill as well as compensation by the company for waisting my time and harming the reputation of my business and loss made to it.

I want my prepaid connection back as it was i don't want post paid connection i am not happy with the service i want my prepaid connection back as soon as possible or else i am going to complain about vodafone in consumer complaints cell in 2 days. The vodafone is forcefully deactivated my prepaid connection so that i have no option other than to take their post paid connection. I have been cheated with amount of 650 rupees.

I had taken a corporate number 6 months back. I used the number for 2 days and realized that i do not need it as there were network issue and my other number was giving similar signal. I have been requesting them to close the number ever since. They have not done it and made me pay a bill of 1100 i may promising to close the number after clearing this amount. After that they again started harassing me august onward. I have been mailing them since august but got no response. The customer care executive call me and harass me and are abusive too. They are just making money and are forcing customers to continue with numbers. The vodafone people sitting in my office gave me the number but are not willing to help me close it. Same with the customer care representatives. Giving me options like give your number to a family memeber. I have never seen such abusive customer care executives.