Vodafone India Complaints & Reviews

Dear team. I was having due of 2months bill of my vodafone number. I mailed to team that i'll make payment on 7sep when i'll get my salary. But without inform me they suspend my number. Also this is my corporate number. I have lost 11k sales. Please help me on this. Also i am following up with team but they are not responding
Also i was talking with chat executive at 9pm in night then he was saying that you can go now vodafone store.
I am coordination last 10days but i'm not getting any solution and response
[protected]

My name is kunal from dhule, maharashtra. I have subscription of 1gb 3g per day. I have already complaints about lower data speed to customer care 5-6 time but they always told some rubbish tricks but problems not solve today is end of my patience, i got speed of 8-9 to 20 kb/ps speed then i told to costumer care about is they say buy a 4g phone and giving reason of traffic what should i do now

Hello! Every time i recharge all my recharge is deducted as access fee and this is not the first time. What is this i have even called customer care but no usefull help. I have posted the snapshot and copy of message along with this do resolve and proper explanation for this. Thank you
Eg:rchrg of mrp rs 25 on 17/09/17 successful. Tlktime rcvd rs 1.19, gst rs 3.81, accessfee rs 20, new bal rs 0.11. Transid onr[protected]..

I am unable to send port message to 1900 for my mob no. Portability from gujarat vodafone to maharashtra cicle as it shows message sending failed & error1. I am trying to sending message from last two days. Also discuss the same issue with customer care but not given satisfactory answer. Customer care executive also told me that they will send me message of message service center but not received the message regarding that. For other no the messages are delivering problem arising for only this message.
My mob no. [protected]
Thanks,
Mahesh

Your server service is not monitored.
Server always flaxituated.
Server problem not mentioned also complaints.
I think not satisfied with your poor services.
Your server in out of our resident area / out of station is good for services.

I suddenly saw a message regarding wwe zone activation in my phone.
I have never opted or heard about such a pack.
My 90 rupees got deducted for no reason and without any authentication.
Please give proper authentication and confirmation while activating such packs.
90 rupees is not a small amount to waste on packs I didn't opt.
Please do take action about this unknown service packs.

Hi All,
I am charged nearly Rs 42 for a call made to Bank Customer Care which lasts for just 15 minutes. I am on Unlimited Calls plan where I am supposed to not charge. Anyhow they are telling its a special number when I made a call to customer care. This Vodafone India is just looting the customer saying like this special number and special sms. I don't why a Banks customer care number is so special. Despite all of this, I just feeling ashamed of being a customer for past 4 years of Vodafone.

I wanted to Port from Airtel Prepaid to Vodafone prepaid. But your executives told me that i have to port into Vodafone postpaid. This is a really bad Service. You should have given the option to Port into prepaid as Other networks give this option. Also i was given different informations on different stores of vodafone which really confused me alot

I was having a 5 year old number of Vodafone. Due to this adhar card issue they deactivate by number without any warning call. And the warning message they had sent in that they have mentioned last date 20th Sept. And they deactivate my number on 12th Sept. Now they are not ready to activate my number. If i want same number i need to spend 650 rupees.Why i would spend this much amount, if other networks are giving number free. I called to customer care she said to call again in two hours. I called again, now i am not reaching to customer care. They are not taking my inputs Properly. What should i do now. Service center manager is not ready to talk, because it seems to be a small issue to them. What should i do now. How will i activate my 5 years old number.

Please dont take any vodafone connection.
Vodafone is frauding customer by making fake promises. They change plan whenver they want without any information.

I have purchased one vodafone sim with Rs. 450.
Customer care team told me that
--1 gb 4g data per day for 68 days.
-- unlimited local and std calls.
-- validity 68 days.

but after 8 they convert my plan to 3g plan with...

Hi, I have to port my Vodafone Haryana number to Vodafone Maharashtra and I have send a SMS to 1900 for the same. However I am trying to send the message since afternoon and getting message could not be sent error. It seems that Vodafone is blocking the messages to 1900.
When googled I observed many people have raised a concern regarding the same and would like to get it resolved at the earliest.

Sir / Madam,
I got basic vodafone sim in 2013, presently i am using the smart phone. the vodafone sim is not compatible to my mobile,
For replacement of the sim, i visit 29/04/17 to Vodafone store at Warangal.
The collect all my information, like Photos, Id proof and amount for Sim also.
But not activate till now.
After that, i visit the same store in Monthly once & twice, for the same issue.
They are not doing work, & not solved the problem & not issuing the new (micro / nano sim).

Mail Id of the person : mounika.[protected]@vodafone.com

To,
Vodafone service
Surendranagar
Gujarat

Respected sir/madam,
I want to disconnect my vodafone postpaid mobile no. [protected]. I have shifted my mobile no. So please disconnect it as soon as possible. I will Not pay the bill of this month. It will be great relief if the action is taken as fast as possible and it is really essential.

Thanking you,

Yours faithfully.

I have called vodafone customer care on 30th august at 8PM and asked him to activate the international roaming pack of 149 right away and 500rs plan for 2days from 31st august at 4pm as i was travelling to france and was expected to reach by 5PM on 31st august.i dont know if the executive forgot or he intentionally did not activate the plan at 4PM, rather he has activated the plan at 10Pm.i have made approx 20-25 min of calls and used internet for watsapp chat till 31st midnight and received a message stating that my current usage of rs5500 has exceeded the credit limit of 3600 and so i have switched off the internet.The very next day they have barred my number so i have paid 3500 but my number was still not activated.when i have called vodafone customer care they said that an unbilled amount of rs 12000 is generated on your number and you have to pay atleast 80%of the amount to activate your number.since i had high dependency on number i paid 6500(total of 10000) and used the number only for incoming messages(otp from bank).The bill of 16k was generated on 9th in which i have already paid 10k and not used the number after that.i have dropped several mails to them stating that i have already asked customer care executive to activate the plan and he did not do it on time but they are not ready to rectify the mistake and are constantly asking me to pay this amount.i am a student here and in no position to pay such a huge amount for someone's mistake.please ask vodafone to check the recording wherein i have made the request and rectify the mistake and regenerate the bill.this is a clear extortion and harrasment.
Vodafone number-[protected](pune, maharashtra)
Mail:[protected]@gmail.com

I am having datacard no.[protected], since june 2017 i am not using the device, but an accumulated bill of 6051/- send by vodafone jaipur -Jai Bhawani-
and continue follow up for the due bill, As per the attached communication through e- mail, I have make a payment of 3500/- and they assured to deactivate the no. but Today I have receive a call from same agency and ask for the same payment, finally the agreed for 1500/- for settlement ogf my bill and the bill is not for usage charges that is for VAS service activated for a dead no. And they are refusing for giving me revised bill of settlement amount
I want to take leagal action against the agency in Jaipur-- Please Advise
Zachariah M Mathai
Jalandhar-[protected]

We at burhani hospital surat opp g. P. O are facing network problem since last 10 days there is no signal whatsoever in our premise.
Following are few numbers that r facing the network problem
There a 2 pos device that r also not working because of network problem
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]⁠⁠⁠â

Being a hospital we are facing acute problem of coverage so please do it as soon as possible.

I initiated port request to other service provider on 18th august for my postpaid vodafone number # [protected] and paid bill of 450/- in advance on 22nd august (Bill cycle is 28th), i was getting almost 20 calls a day from vodafone from different people repeating same plan, i asked to provide specific plan suits me and when they said vodafone doesn't offer my required plan then i asked them to convert the postpaid number to prepaid on 24th august by visiting nearby vodafone gallery and submitted required documents as well. I stopped using outgoing services since 24th august onwards from my number ([protected]) to make the shifting request smooth.

On 30th august my postpaid to prepaid request got rejected with reason "oustanding bill is due", i was surprised with the rejection as i paid the bill well in advance, when i got the august bill, it shown my plan got upgraded to 499 without my knowledge. How can vodafone do this without customers's permission, because of this wrong bill my request got rejected. I paid remaining amount of 140/- on 2nd sept and visted vodafone store to initiate the request again on 4th sep. I paid additional 160/- (Total credit balance become 300/-) to make sure this time request doesn't get rejeted, i called mumbai nodal office on 8th sep and was assured by nodal officer that the request will be processed by 11th sep. Surprisignly the request got rejected again on 9th sep with same reason "oustanding bill is due".

I called nodal office again and the nodal officer said he will send personal mail to responsible department and someone will call me soon to resolve the issue, but nobody called me, i visted the vodafone store on 11th sep asking for reason of rejection, the store guys are also not getting the reason of rejection, he sent e-mail to vodafone mumbai office asking them the reason of rejection but he also didn't get any reply. I raised the request again on 11th sep and it is also got rejected third time.

I am not really getting why my request is getting rejected repeateldly and why i am not getting any reply of e-mails sent to -
Nodal. [protected]@vodafone.com, nodal. [protected]@vodafone.com, corporate. [protected]@vodafone.com, vodafonecare. [protected]@vodafone.com, corpcare. [protected]@vodafone.com, appellate. [protected]@vodafone.com

As not getting replies on e-mails, i had to post my complaint to vodafone india on twitter but they are saying we will call you shortly and nobody is calling.

My vodafone services are stopped since one month (No outgoing calls or messages) and a huge bill of 35k generated in my number.

I was out of india for 5 days and before leaving india, i had a talk with one customer care guy on 4th august, 2017 stating that if i will activate 149 international roaming service, then also i would be able to use my balance data (My balance 4g data was around 8 gb).
Then on 5th august, 2017, saturday i went to near by vodafone store (Before kirloskar bridge, pune-solapur road, hadapsar, pune, maharashtra 41101) and from the vodafone store also similar information was given that if i will activate 149 international service, then i would be able to use my outstanding data there.

Upon confirmation, i have activated the service and went for the international business trip. When i returned, i get to know that my service is barred and my bill generated is approx 35, 000 rupees!!! This is totally insane and not tolerable from a trustable service provider like vodafone.

Till now no one helped me or heard my concern. Most irresponsible telephone company is vodafone. They provide wrong information to customer and customers have to face all difficulties. I would never encourage anyone to take vodafone connection for sure.

I had recharged my mobile no. [protected] with rs. 210 on 15 sep 17 through "just recharge it" & paid through net banking. The amount has been deducted from my account but not processed by vodafone rather i received a message from 190 quoting 'your request to recharge 210 cannot be processed & your transaction number is uer[protected]'.
Again i recharged rs. 110 on 16 sep 17 through the same medium & again, money was deducted from account but i received a message from 190 that 'your request to recharge 110 cannot be processed & your transaction number is uer[protected]'. I don't know in present world of competitiveness, how much time vodafone want to so called "process". Kindly help

Rahul baliyan.
[protected]
Sir i am vodafone customer. I have a number [protected]. I request vodafone much time that close my number i have cleared my all due last month and request vodafone to close my number but they are generating bill everymonth. How i can pay that i m not using the number. Help me please. Last month at 6th sep i got a call from vodafone regarding my due i pay and request to close but they do not. At 13th sep i again request to vodafone care to close my number but they do not. What i do now. Every month bill is regularly generated.