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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 445

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L
LaxmiKashRama
from Tamluk, West Bengal
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topdoctorsonline

Address:Mumbai City, Maharashtra
Website:www.vodafone.in

Rs.100 balance has been deducted from my main balance on 16th september '17 by saying that i have requested top doctors online pack which i have never asked for. I am not able to call or message to deactivate this service. I do not require this service and need my balance back. Please do not initiate such services without prior approval of customer. I have been using this number from 10+ years. There is no consumer loyalty here. It is unfortunate...
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J
jsmkt
from Sangaria, Haryana
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cash deposit

Address:Jaipur, Rajasthan

Sir/ ma'am

This is to bring to your kind notice that we have several accounts in your bank at yes bank, ashok nagar, c - scheme but your employees are troubling us from last one year. They are constantly denying to take rs.10 coins from past four months without any valid reason. A few days back they even denied to take rs.10notes. Being a banking authority, how can they deny to take indian currency? Which law gives them the...
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D
Dimple1212
from Pune, Maharashtra
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barred because of no service

Address:Mumbai City, Maharashtra

I have made the recharge of 256 offer for 56 days... After some days whenever i try ot make call it come "*you are barred because you have no service*" outgoing service is off and i can't even able to call or contect the vodafone customer service person. I even tried to restart the phone and reinserted thr sim. Hence problem is not beling solved. Not even any expiry issues.. So kindly look over it. Thnaks...
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S
Shekhar Mahajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue

Address:412207
Website:Vodafone network

Hi,

I am getting network issue at my residence in pune wagholi area, and i had raised complaints many times but i am not getting any call back or permanent solution for my issue. If vodafone is not capable to resolve the simple issues then they do not have rights to give false promises about there network services and they have no rights to add the service tax (Gst) if they are not able to give proper services to there customers....
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Address:411057

Hi sir/madam,

I have applied for deactivation of post paid mobile [protected] connection on 21/07/2017 from my registered email id and paid all bill amount till 21/07/2017 and i got reply from customer correspondent (Reference number[protected] that i will not be charged any amount from 21/07/2017 onwards and my deactivation will be processed soon.

Attaching all the mail communication along with this complaint.br...
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J
Jayant13
from Jodhpur, Rajasthan
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vodafone india cheating customers by activating unwanted packs

Address:335001

Yesterday morning i receive an sms saying some random www.Zone pack has been activated with a rental of rs90. Wth... How come u activate a service when i dont even ask for it and charge me for it. Enough is enough.. Stop cheating ur customers by pushing some services on ur wish and steal money from us.
I wan the company to return my money back immediately. Plz return back my money. Stop being so cheap, by exploiting ur customers you...
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G
Gagan Tandon
from Ludhiana, Punjab
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legal action threat calls from vodafone

Address:Chandigarh, Chandigarh, 160047

Greetings!

Two months back my brother migrated to australia and was using a vodafone connection for long years ([protected]) and forgot to pay his monthly postpaid bill, and now suddenly we have started getting calls from vodafone on ([protected]) for legal action threat calls and also a threat that vodafone will inform the australian embassy against this for the non payment.

And story dosen't ends here they are...
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N
nitesh sutar
from Mumbai, Maharashtra
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complaint is about postpaid to prepaid migration getting delay

Address:410219

My name is nitesh sutar last weak on 13th sept i had applied for my vodafone postpaid to prepaid migration at the vodafone customer care in kharghar navi mumbai they said it will be done by 3 days but it has gone 5 days till now its is postpaid yesterday i visited again at the stores they said it will take 2 hours to get in prepaid service but not yet. So please help me with this. I will no pay the bill if next bill generates ita getting...
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Address:713205

Hi, i requested to close my connection on 16th july, 2017 as i dont want to use it. I send mail to corporate. Wb and vodafonecare. Wb. But inspite of that the connection has not been closed yet and i am getting bills for it? Why this is happening? Why i am getting further bills. I told in that mail that i will not be liable to pay it as it was your negligency.
I want the response why this is not closed even i got a call ffom cc and...
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D
Disha Singhi
from Rewari, Haryana
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wwe zone

Address:Bangalore, Karnataka
Website:Vodafone

Few days back 90rs were deducted without my approval for wwe zone pack and I immediately SMS stop to 155223 but today again 45rs. Have been deducted..stop cheating your customers by such packs..i[censored] really wish to stay in the market be a loyal service provider and don't cheat your customers....
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K
Kapil Kumar Bhardwaj
from Gurgaon, Haryana
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number barred issue

Address:New Delhi, Delhi, 110059

Dear team. I was having due of 2months bill of my vodafone number. I mailed to team that i'll make payment on 7sep when i'll get my salary. But without inform me they suspend my number. Also this is my corporate number. I have lost 11k sales. Please help me on this. Also i am following up with team but they are not responding
Also i was talking with chat executive at 9pm in night then he was saying that you can go now vodafone store....
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K
kunal992312
from Ajra, Maharashtra
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lower data speed

Address:Dhule, Maharashtra, 424002

My name is kunal from dhule, maharashtra. I have subscription of 1gb 3g per day. I have already complaints about lower data speed to customer care 5-6 time but they always told some rubbish tricks but problems not solve today is end of my patience, i got speed of 8-9 to 20 kb/ps speed then i told to costumer care about is they say buy a 4g phone and giving reason of traffic what should i do now...
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N
Naxetra
from Noida, Uttar Pradesh
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access fee

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Hello! Every time i recharge all my recharge is deducted as access fee and this is not the first time. What is this i have even called customer care but no usefull help. I have posted the snapshot and copy of message along with this do resolve and proper explanation for this. Thank you
Eg:rchrg of mrp rs 25 on 17/09/17 successful. Tlktime rcvd rs 1.19, gst rs 3.81, accessfee rs 20, new bal rs 0.11. Transid onr[protected].....
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M
mahu3448
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

message sending failed for portability

I am unable to send port message to 1900 for my mob no. Portability from gujarat vodafone to maharashtra cicle as it shows message sending failed & error1. I am trying to sending message from last two days. Also discuss the same issue with customer care but not given satisfactory answer. Customer care executive also told me that they will send me message of message service center but not received the message regarding that. For other no the...
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B
Bramh Dev Gupta
from Pachperwa, Uttar Pradesh
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server problem

Address:Balrampur, Uttar Pradesh, 271208

Your server service is not monitored.
Server always flaxituated.
Server problem not mentioned also complaints.
I think not satisfied with your poor services.
Your server in out of our resident area / out of station is good for services....
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G
Gandluru Srikrishna
from Delhi, Delhi
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wwe zone

Address:Chennai, Tamil Nadu, 600127

I suddenly saw a message regarding wwe zone activation in my phone.
I have never opted or heard about such a pack.
My 90 rupees got deducted for no reason and without any authentication.
Please give proper authentication and confirmation while activating such packs.
90 rupees is not a small amount to waste on packs I didn't opt.
Please do take action about this unknown service packs....
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C
Chindhu Prasad A.R
from Bengaluru, Karnataka
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balance deduction

Address:Bangalore, Karnataka, 560100
Website:www.vodafone.com

Hi All,
I am charged nearly Rs 42 for a call made to Bank Customer Care which lasts for just 15 minutes. I am on Unlimited Calls plan where I am supposed to not charge. Anyhow they are telling its a special number when I made a call to customer care. This Vodafone India is just looting the customer saying like this special number and special sms. I don't why a Banks customer care number is so special. Despite all of this, I just feeling...
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M
Manthan 07
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

port

I wanted to Port from Airtel Prepaid to Vodafone prepaid. But your executives told me that i have to port into Vodafone postpaid. This is a really bad Service. You should have given the option to Port into prepaid as Other networks give this option. Also i was given different informations on different stores of vodafone which really confused me alot...
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T
tanuguptapaytm
from Mohali, Punjab
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sim block

Address:Chandigarh, Punjab, 160022
Website:www.vodafone.in

I was having a 5 year old number of Vodafone. Due to this adhar card issue they deactivate by number without any warning call. And the warning message they had sent in that they have mentioned last date 20th Sept. And they deactivate my number on 12th Sept. Now they are not ready to activate my number. If i want same number i need to spend 650 rupees.Why i would spend this much amount, if other networks are giving number free. I called to...
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Address:New Delhi, Delhi, 110019

Please dont take any vodafone connection.
Vodafone is frauding customer by making fake promises. They change plan whenver they want without any information.

I have purchased one vodafone sim with Rs. 450.
Customer care team told me that
--1 gb 4g data per day for 68 days.
-- unlimited local and std calls.
-- validity 68 days.

but after 8 they convert my plan to 3g plan with...
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