Vodafone India Complaints & Reviews

I am a customer of Vodafone (migrated from Hutch). But whereas we are receiving frequently unsolicited calls disturbing us very much. The timing is such that when I am in Hospital, we receive the call. When we are in meeting with the Bank Manager, we receive the call. When we are discussing with the Doctor, we receive the call. Once I lifted the phone to find out what is the content of the call, to my surprise it is a call related to the selection of caller tunes from among Ten tunes. Should we have to bear this nuisance for ever.
I found even my neighbours too receiving such calls. They are aged about 80 years.
The phone call list I enclosed herewith. Kindly advise. The phone no is [protected] etc.etc.

I have been a Vodafone customer since long and even so, I am facing a very hard time getting my phone migrated from Postpaid to Prepaid.

Inspite of paying more than the monthly bill, visiting the Vodafone store multiple times, logging numerous complaints at Vodafone Customer Care (see below email for complaint numbers) and emailing complaints to corpcare.[protected]@vodafone.com, my number is not getting migrated to Prepaid. Even after getting the request processed personally in front of me at the Vodafone store, when I call the customer care to get the status, I get the feedback that there is no request logged for migration to Prepaid by the Vodafone store. following up with Vodafone guys from 6th Sept 2017.

I have been a faithful customer of Vodafone since years and I get a feeling that Vodafone is playing with me and I am seriously annoyed with Vodafone.

Mera vodafone number [protected]. Maine 4/1/2017 se complain kor kor ke thak gaya. Baad me trai complain kiya. Problem tha mere number pe koi reacharge nehi ho raya hai show reacharge failed my problemsolve nehi kiya sim ko deactivate ko diya. Contact vodafone care bola aap vodafone store se 54 day ke under sim lesakte ho maine vodafone store me gaya mera sim nehi diya.

Dear Vodafone, I believe I am a true fans of your service as I am continuing your services from last 7-8 years. During this years I never used any other operators for my daily communication and for internet. During this long period I never satisfied with your Internet service. I always feels pain when I use your internet service. I am sorry to say that, like a brand so called Vodafone and having so pathetic network services makes me disheartened. During this Reliance Jio period, I haven't also switched to to it rather than stick to your network services. I complained numerous time with your customer support team but ends with nothing. Now I have decided enough is enough, its time for switch to other operators. I don't have problem to pay money for good services. I take this pain to write such email because I want to let you know how much you tortured me with your bad service.

Plz recover my deducted amount of 21/- because i don't activate this service from the best of my knowledge. Frequently i have deactivated this service in 2 minutes.

I have been a vodafone user for more than 8 years. When the new offer o[censored]nlimited calls and 1 gb data for 348 rs came into existence, i recharged it on august 19, 2017, but the privilege o[censored]nlimited calls for 28 days got over by september 6, 2017 that is after 19 days o[censored]sage. I did not notice the date i recharged, so i recharged it again on september 6, 2017 with the same offer, but today on september 14, 2017, privilege o[censored]nlimited calls got over that is after 8 days. This is nothing but cheating. Please kindly revert back to me as soon as possible.

Hamare area(north charilam, bishalharh, sepahijala, tripura) me savi network kam milta ge.. kuch monthse airtel vi bohot kharap chal rahahe 3g network bar bar discunnect hojatahe... humlok data use kare to kese kare?
or lastme hamare garhpe(aralia, north charilam, bishalgarh) network meltahi nehi...
mera mobile no [protected]

My vodafone number is not working since last 3 days. When i went to vodafone store they told me that someone filed a complain regarding my no. As they were using dnd service and they got a call from my number regarding job. As per the information they informed me that my number got blocked through ur platform. Kindly provide a detail regarding this issue and a solution as well.
My vodafone no.- [protected]

Dear sir/mam
I am nitin kumar using vodafone no.[protected]. I am facing very much problem in network and use of data. Your executives are very busy in their own work they are not even ready to listen and they are such useless people don't know how to deal with customer. I m facing very much problem please kindly do me a favour and resolve my problem as soon as possible. Otherwise i have to port my no.in any other company,, i am very much fed up of all this...

I am unable to send port message to 1900.

I have called to vodafone customer care and they have informed that i need to pay my bill amount and then only i can send port message to 1900.

And i have paid my complete postpaid bill and still not able to send message.

I tried after some time but still not able to send message to 1900.

Please look into this issue and resolve asap.

My vodafone no is [protected] post paid

I am using this no. For very long time and also paying my bill regularly on time.

I have made the payment of rs 2310/- through vijaya bank cheque no. 62031474 on 27/07/2017 for july month bill

Amount 2310/- got debited from account on 01/08/2017

Till date the amount is not credited in my vodafone no.

I have clarified from my bank they said the amount is already been debited from my account.

I am receiving lot of phone calls every day for payment of the same.

In this regard i have written an email to vodafone customer service center and attached my bank statement also.

Despite providing all the details and repeated request to resolve this issues they keep calling me for the payments.

These phone calls are very annoying and disturbing.

Please resolve this issue on priority.

Regards

T d thomas

They have discrepancy in bill and when asked about it, they purposefully delay and provide contact numbers which wont work or no one picks... Like ms. Ashwini & contact no [protected]. Dragged it to demand notice without hearing my side of the argument. I have raised more than 5 requests to customer care, replied to every mails they sent, still no help. Directly sent demand notice knowingly.

Took post pain connection and since plan changed in 2 months, representative asked me to change my sim, since i cannot retain the sim. Took new different vodafone connection and disconnected old connection as per executive suggestion, but they said it will not be disconnected within 3 month period and left it till next billing at the background which im not aware. They started piling up bills for both, disconnected service but charged for 2 months plus the fine it and got the bill to 2500 for a 900 plan.

I am really pissed off from your service. If you people can't provide good services than don't commit it and stop making people fool by charging extra money and zero quality service. I have registered two complaints regarding this issue but still i haven't got any resolution till now. The customer care people are so shameless they know you have raised a complaint but still they keep on calling you regarding the payment of your bill. I have never seen such a shameless company ever before. Will never suggest anyone to use vodafone. Because it sucks..!!

Highly unsatisfied from the services provided by you. Fake people and fake company. Worst service provider in india!!!

Dear sir/madam,

I am a regular user of vodafone services since last 6 years. I had taken a plan of 149. My monthly bill never exceeded 350 rs. Last month i had taken a new phone. Vodafone executive informed me to upgrade to 4g sim to get best speed. It was assured that i will get some data pack free on activation. They even assured me that the activation will be done in 30 mins time.

After one day i checked with the speed and it was still 2g speed. I visited the store again to raise my complaint. They said that the activation failed due to technical problems and again assured that the activation will be done on the same day. However the loop continued. I then raised the complaint over customer care number 3 times. I asked them to share the complain id.. But they assured they will sms after the call and they didnt.in the last call they assured that the 4g sim data pack is activated and i am eligible for the free data pack for one month as per the offer.

Finally one day my outgoing was disconnected without any intimation. On calling the customer care they said that the bill amont is 2000 plus and i am supposed to pay it first to get the outgoing activated. On questioning the reason for such a high amount of billing.. They said they are not sure and would have to wait till the bill is generated. Till then they asked me to pay the bill.

I visited the store from where i had taken the sim. I raised the issue to the branch manager. To my surpirse the branch manager was very rude and she denied the fact that the sim was taken form the same store. Also there were no records of my complaints raised till now in their system. I did not receive any support from the manager. Also she was very unprofessional while dealing with the customer.

My outgoing are still blocked. It is impacting my business, majorly. Kindly help me with this fraud.

Regards
Priya.

I am living in a ahmadabad. I am facing some strange issue.. Purchased 3g data pack twice in a day and both got exhausted within a few minutes. How that possible when i have not used data that much.. I am using mobile data with my laptop so i know how much data is consumed with every applications. When called customer care they don't have any idea about this issue.

Dear Sir,
Iam mallesh from Sirikonda.. Mandal Kathalapur, , District Jagityal..Telangana 505462

Iam a jio retailer. My number [protected]
In my village we are facing network problem.. From last 15 days we are not getting any signal.. I complained several times to the Customer Care but no response from you..
Please Solve my Problem..

Thank you

I traveled to uk for work and got my international roaming activated 20/07. On arrival in uk on 22nd july i connected to vodafone uk and checked for data allowance in the vodafone app. It showed 23gb which was not present earlier as i had gotten my postpaid plan changed from 499 to 149rs. So i kept data pack on and consumed 270mb of 2g data by mistake.

Now my credit limit is 2500 and i have been given a bill of 181797 rs and being threatened by vodafone officials to pay it. I also did not receive any confirmation about me credit limit being increased neither did i get any calls from them.

But i did get a message which said some package of 500rs/day has been activated without my concern and i will be charged 500rs a day if i used this number.

I started using uk number as soon as i arrived here. So officially i have used the vodafone india number only for 2days.

I have told the officials i will not pay anything beyond my credit limit or double to limit since the cost of 270mb in both the countries is 100rs in india and 2-4£ in uk respectively hence i will not be paying anything more than that.

WTF...top company... Not even cares their customers properly... Run behind us like dogs till we port to their network.. But no proper customer service...not even take calls or respond to our mails...worst network and worst service...anyone who are planning to join Vodafone.. Better change ur decision...

My name is vinod d ramani

My vodafone number is [protected], gujarat.

I have first visited vodafone store at kithi char rasta, vadodara on 29/08/2017 and cleared my pending bill suggested by customer care officer, customer care officer strongly reused to take my application by giving reson that as month ending is going on so that he cant accept form on that same day and suggested me to come after 1/09/2017, so i called in customer care there it self and asked about such excuse given to me regarding not accepting application. After so much argument customer care officer had taken my form and given new sim card and told me that it will be activated within two days. Till 06/09/2017 new sim did't activated.

Suddenly on 7/09/2017 i got new offer to retain in post paid, after argument i agreed for offer and i got rejection sms for my application. (Why it took 8 days to process my application)

Now again on 09/09/2017 given fresh application to change from postpaid to prepaid with fresh documents and paid my bill as suggested by executive. Its almost 5 days, yet my new sim is not activated.

I have registered complain in vodafone customer care (Complain number:[protected] for my problem yet no any solution.

In last 6 months i have requested 3 times to disconnect my postpaid no [protected]. But every time they start the connection & send me the bill. Moreover this time they have sent me the bill without any service. After lodging a complaint (No-413518), on 9th september i received a call (Call details screenshot attached) that my number will be disconnected till monday, but till now it is showing signal without service. Simply i am being charged without any service. Every time they give excuse we didn't receive a consent to close. I don't understand even after repeated requests for disconnection, they are no closing the account.