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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 448

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E
Ebel roy
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to connect to customer care or activate plans

Address:Bangalore, Karnataka, 560103

[protected],. I recently ported from vodafone postpaid to prepaid. When i was in postpaid the service was very nice, but when i changed, i was behind them for 2-3 weeks but nothing happened. I am not able to customer care. Went to the nearest vodafone store told the problem, they told it will be rectified but no response. Contacted custcomer care from a friends number a said the problem, and was told will get back to me. No mail, no message,...
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A
akshay ved
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake promises given by vodafone

Address:400092
Website:vodafone customer care

My card was prepaid and i converted to postpaid.. I got a call from vodafone and msg that convert it to post and i did recharge in prepaid of 347 before 2 days only so she said that it would be reversed in first bill so yet it is not reversed... And customer care ones are helpless just saying that be on hold for 2 min and keeping on hold for half and hr... Had a word with akshay and rozina floor supervisor but they are just carless for all...
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S
Shyam Krishnan Rajeevnath Kammath
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of rs.90 without my knowledge

Address:Alappuzha, Kerala, 688524

Hello! Wwe zone pack is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of rs.90 has been deducted. Your current balance post service activation is rs.132.195. To deactivate sms stop to or call 155223 (Toll free). Dial 123 (Toll free) for songs. To download callertune app click hyperurl.co/vs (Toll free)
I received this msg. And the comedy in this case is that it was subscribed while...
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P
pgupta543
from Pune, Maharashtra
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vodafone mobile service provider

Address:Chandigarh, Punjab

I made a request at vodafone store for migration from postpaid to prepaid and they told me that it will take 4 days and come after 4 days for migration and got cleared all my dues. Also they told me that not to use this number for outgoing as charges will be charged for 4 days and now i am stuck and not able to make any call in case of necessary. What the hell is this. For the same thing i confirmed from vodafone customer care they told me...
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R
ratanrmishra
from Pune, Maharashtra
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internet monthly charges

Address:Nashik, Maharashtra, 422007

Dear sir,

I taken vodafone connection with following number 91+[protected], and have monthly internet pack activated of 95/- per month for 650 mb. Which deactivation request i made to customer care in every month from last three to deactivate the internet pack of rs 95/- but not yet deactivate & i got the every month bill with the same amount of charge of internet without using any mb data.

I made complaint...
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S
SantoshPujariVoda
from Bengaluru, Karnataka
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billing amount different

Address:Bangalore, Karnataka, 560079
Website:vodafone India

I had ported my number to vodafone after hearing lot of positive feedback from my friends some days back. I had gone to vodafone center in basveshwarnagar branch here in bangalore. Near pavitra paradise.
I had clearly told the executives that this would be my secondary phone, i need the basic plan. When activating, i was promised bill plan of 245 rental/monthly.
Following month, bill got generated for 499 rental. Not sure how...
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S
sahid sk
from Kolkata, West Bengal
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bill details

Address:742308

Dear sir
My name abu taher sarkar. My mobile no is [protected].
I need full call details (Incoming & outgoing) also sms, if possible, for the number [protected]
Pls my last 3 months bill details send to my email
I will be very thankful and grateful to you. My email id is [protected]@gmail.com
I will be waiting for ur reply
Thank u very much
Abu taher sarkar...
+1 photos
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N
neema.singh60
from Noida, Uttar Pradesh
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not valid my aadhaar document download of online

Address:Gautam Buddh Nagar, Uttar Pradesh, 91

My. No is [protected] postpaid to prepaid. Vodafone store rccutive online download eadhar documents is invailid issu pls action... So this is my document is valid. Im soing the verification on line valid docs but no. Response the vodafone store excutive... She vodafone excutive say that ur id is in vailid. But komal say that u mak the payment till dated 19 sept than chanse the plan post pai to prepaid i have make payment withi 2minuts but...
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V
Vikram Chitnis
from Mumbai, Maharashtra
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wrong commitment on the behalf of port request

Address:Pune, Maharashtra, 411033

[protected] that one my vodafone no but i want to port it another network.. But i got one call from vodafone they given me a commitment 398plan will be available on ur no in next 48hours still nothing offered right now. After 3-4day i am continuously calling to customer service centre but they giving in appropriate answers forthe same.. I am irritating for the given i unable to found any solution...
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D
Devangana Das
from Bagh, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about your executive

I have received a call from one of your executive on 12/09/2017. He told me that yesterday was the last day for linking my number with aadhar card which is wrong information. Then he told me that he will send an executive at my house so that i can link my aadhar card if i take one of the plans. When i refused to take a plan he suddenly became uncooperative. I got a call from this numbre -[protected]. Please dont give wrong information to your...
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A
asha simon
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing/payment issue

I am a vodafone india postpaid customer. Never missed my bill payments.
Last month (August, 2017) my bill due date was 23rd but i paid the amount on 14th itself.
The issue began, since i made my bill payment through central governments digital seva, csc. And this payment didn't reflect in the vodafone account.
I explained this to vodafone customer care thrice and just received almost similar to an auto response.
Then...
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B
bhanu prakash reddy Gampala
from Khed, Maharashtra
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unethical behaviour

Address:Hyderabad, Andhra Pradesh, 500084

I activated a one time internet recharge pack last year, i. E; 2016. I do not recharge the number often. Whenever i recharge the network is making no exception and auto renewing the pack again and again for the last 6-8 months.

If this is not unethical, i do not know what is. I called up customer care on 7th september when i noticed vodafone is looting the whatever the balance i had, to deactivate the auto renewing 'internet...
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M
manoharam
from Mohpa, Maharashtra
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not getting offers

Address:Thane, Maharashtra, 421302
Website:[email protected]

I called the customer care 4-5 times in week regarding, not getting offer of 398 unlimited net and calls pack on my vodafone number.
Take action on it as rather as possible...
The main problem. Is about that the 398 offer is not offering me even after talking to the customer care person..
The customer care person is telling that u will get the offer soon soon sir... But it total 1 week completed till now also i not get...
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M
Manish Rajhans
from Mumbai, Maharashtra
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regarding invalid vas charges

I have registerd my complaint on 14th august regarding rs. 105 rs charged against vas service in the bill dated 12th august 2017. For which i waived off for the charges rs 105 on a last day before the due date.in the same complaint i have said that in the next bill cycle it is showing me unbilled amount against vas services of rs. 37, which is just continuation to previously activated service. Now no customer care executive is lodging the...
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B
bhaveshkunvariya
from Surat, Gujarat
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scheme not given

Dear sir,
I have purchase new vodafone sim, connection no.[protected] at that scheme as 1gb net daily + unlimited call for 84 days, but my net not working i have goes to rajkot vodafone store his executive told me that due to new sim verification you insert sim card in 3g phone therefor above scheme was cut off
Pl do needful
Thanking you
Regards
Bhavesh...
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Address:New Delhi, Delhi
Website:vodafone

My number was given to another user even when i m regularly using my number on daily basis. How can you deactivate my sim when my sim is inservice. How irresponsible and mistake was done by vodafone executives. How can they give anybody my number when i m using it. Because of this i face alot of problems. Even when i m trying to call on customer care executives they are not attending my call....
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S
Sanjeeb935
from Kolkata, West Bengal
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8gb 4g data loss

Address:Purulia, West Bengal, 723121
Website:Vodafone.in

M-[protected] (4g)

12/9/2017 ko rs.96 ka recharged kiya tha.
10gb data (2gb3g/8gb4g)
V. Care se pucha to kaha.. Ha up 4g offer ke liye applicabal ho. Up rechar kar sakte ha.
But 8gb data use ne kar parehe ha
V. Care se aj puche to kaha
Up ka ariya 4g nehi ha. Up use ne kar pao get? Sorry.
Asking-to up kya,
V. Care ye upka problem ha.
Kuch action hoga....
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S
Sonam Nagpal
from Jalandhar, Punjab
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unable to send sms

Address:160101

M unable to send sms from my vodafone number [protected]. Called at 198 many times to resolve the issue but didn't get it resolved.. infact they blocked my number and now m unable to complain on 198 again.. please help me out as I need to send sms to upgrade my sim otherwise it will be deactivated from 15-09-20!7....
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J
Jithesh_Menon
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vas deactivation

Address:678540

My number is [protected]. Please deactivate automatically added vas "celltick myth busters pack" which i cannot unsubscribe thru sms. Moreover your call center executives are useless to help and support as they also dont know how to stop these unwanted service. The mentioned vas has appeared on my monthly bill for past 2 months continuously and every time call center guys confirm us it is deactivated and will not appear on the monthly bill....
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A
ARUP KUMAR BARAT
from Veraval, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding link my vodafone mobile number with aadhar no.

Address:Junagadh, Gujarat
Website:[email protected]

Respected sir,
I beg to state that i have aadhar card and i want to link my vodafone
Mobile number with aadhar no.
My vodafone mobile number is [protected].
My aadhar card no. Is[protected].
I have visited office of the vodafone mobile at veraval for link my vodafone mobile number with aadhar no. On dated 09.09.2017.
But, the office staff member of the vodafone mobile has failed to link my vodafone...
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