Vodafone India Complaints & Reviews

Sep 25, 2017

Updated by Dinesh Kevin still same problem & nobody contact me

Sep 26, 2017

Updated by Dinesh Kevin On 29/08/2017 i recharged of 399 rupees in my vodafone number ([protected]). I got unlimeted all calls and 1gb per day 4g data for 84 day. On 30/08/2017 i was register complaint for network issue. The internet is running very slow, giving 2g speed. I registered complaint many times every time they told it will take 6 to 7 days for the solution. But the speed is as it is. Now they take 24 days. Speed remains same. Now i want all my money back please help me to withdraw my money.
Thank you

Sep 30, 2017

Updated by Nalin Mehta Dear Sir, Madam
I have received the call today first time from Vodafone after 2 month.
There was again big shok,
The person was telling me that Internet data plan was never been enabled in your connection and you have use 125 Mb data without any internet plan hence yo got 1000+ Rs. for August bill
First when I have called Vodafone seeing 1000 + rs bill the executive told me that You have enabled Internet data plan which has 1 GB free data and you exceeded 1 GB hence you are been charged.

I have informed her to log the complain that How the Internet data plan was enabled for me when I have never asked for it.And I asked her to disable the Internet plan immediately. This is what one of my main complain along with wrong billing

She said the Internet plan has been disabled now, After that I have done 2 follow up call in 1month for the status of my complain and every-time I was been informed by the Vodafone executive that Internet plan has been disable when I complain.

Now after 2 month this gentleman from Vodafone saying me Internet data plan was never enabled for me. This is fooling the customer.
They know that no way they can explain, that the person never use the Mobile Data any time from the date he has taken connection, then how can we justify 1 GB + 125 MB has been used by him so now they have change there stand that there was no Data Plan enabled. These is too bad for a big company like Vodafone to lie to the customer and fool the customer.

The person who has called also very tricky and arrogant. He never reply to what problem I said and manipulate the problem and start giving the justification. He was deliberately provoking to me to get angry, . This really very bad.
He then disconnect the call after telling what he has already planed to say. This is very bad service by Vodafone.
Please help

Sep 30, 2017

Updated by Nalin Mehta One more Critical Update.

When I Have taken connection I have strictly told that I do not want Internet on my Mobile.

Till date without Wifi I am not able to access the Internet on my mobile

So How could I access the Internet? and I am been charged for that

Oct 07, 2017

Updated by [email protected] Still no response