Vodafone India Complaints & Reviews

I m using vodafone network in my mobile. I complain in vodafone many time for network regarding but they never give solution. Every time i found call failed n also very poor 4g service. It shows only 0.6 mbps speed. No one here my complain. Pls give me solution. Always they told me it will be complete after two month. Its very bad answer for me. Pls help to resolve problem..

I just received an email, a bill for the month of august which is amounted to rupees 1200 approx. I have activated 499 in which calls are free for me. Just that and maybe a few message in which 100 sms are free every month.
But in this i have rupees 475 charged as a value added service and when i contacted vodafone customer care they told me that it is dotbot which i have activated from my end. I have no idea what this is i have not activated it from my end. This was the case last month also but i let it go because the amount was not very high.
I will not pay the bill of this month unless and until you resolve my issue. Please do the needful as soon as possible and waive off 475 from my bill and issue me a new bill which i will be happy to pay.
Please consider this issue as at most urgent.

I hope you would take this issue into your consideration and solve it as soon as possible as i have been with vodafone since a very long time.

I am writing this email out of frustration and anger. I had enough of you guys. From last 6 months i have been wrongly charged, evertime i step in to the vodafone shop they tell me to make the payment and the request which i have given long back to change from postapiad to prepaid will be done in few hours which was never done.

Customercare and people sitting in the vodafone shop are so pathetic they dont even know how to talk forget about resolving customer issue.

I only used my vodafone number for incoming call with the rental of 99, how can my bill be 1200.

I have been paying bill from last 6 smonths without even using your serivce. (Sometime you all charged me for internet usage).

I want you to resolve this issue now i am not going to make any payment now, dnt even call and say please make the payment you will really have a terrible day.

My vodafone mobile no. Is [protected]. As i was to go out to us for 6 months from 2/02/17 to 3/08/17, i had requested for discontinuation of services for the said period of 6 months. Accordingly the mobile was not under use and there was no communication with 'vodafone' during the said period of 6 months. Prior to leaving for us, i requested you vodafone center at bodakdev for ensure that all dues from my side be recovered. I was then asked to pay rs.570.00 towards the dues till 2/02/17. I paid the same on 2/02/17. Now, on my returning to india to my surprise i find bill showing previous amount rs.539.27. I fail to understand how can there be any previous amount when the service was under suspension. All these facts are given to your center at bodakdev about 1 week ago. But with deep regret i have to submit that the service is still not restored.

Hi team,

I have requested to block the postpaid sim card, from the last 2 months, team is not cancelling the sim card. You are really good in generating the bill on time.
Over the phone. You are saying as sim will be canceled in the next 3-4 working days. Without intimating me sim is activated in the next day.
This is not fair at all.

Vodafone postpaid number : [protected]

Hi,

I'm using Vodafone postpaid plan @299 rs with 2G unlimited internet. But Vodafone suddenly stopped 2G Plan without any confirmation.
Vodafone said that you will get unlimited 2G internat plan when I was switching to vodafone postpaid.

Please resolved my issue asap.

Thanks
Yogesh kumar suman
+91 [protected]

I am frequent travel to australia & singapore & activated the international roaming in august 17 to keep my mobile phone active.

I got a message on 22-08 that i have crossed my limit of rs 4800.00. Thereafter another message indicated from vodafone that amount is rs 7100.00. Thereafter i have removed the sim & did not use this no after 22.08.17.

Now my phone is barred for calling & it was informed that unbilled amount is rs 44000.00.

My credit limit is just rs 4800.00 hence even i have used the mobile phone, that why services were not stopped after crossing the credit limits. It is clear case of cheating on behalf of vodafone.
It is very strange this time. It seems that vodafone's system has billed me wrong.

Dear sir/madam,

It is with very disappointment and agonies that i am drafting this complain and hopes for complete and swift resolution.

Sir, i have been offered exquisite corporate calling plan since four months by airtel & idea (Broacher attached). I have been requesting with vodafone services for more than four months to provide me the similar rs 299/-plan (Please find attached) for my vodafone numbers [protected], [protected] & [protected].

In the month of july, mr. Nadeem pamidi (A relation manager) initially offered two months rental waiver and forced to change the plan to rs.499 because rs 299 tariff plan offered by other network is included with rs.499 also promised me that rs 499 rental plan will be deviated to rs 299 else again a waiver will be given.

After one month to my surprise i was billed as per rs 499 rental + taxes with no plan deviation. I again raised a request with mr. Nadeem pamidi (Relation manager) and again he assured me of bill waveoff and offered me to choose anyone of the below two options until new tariff plan or 4g network is launched in andhra pradesh.

1. 499*6 deviated to 299 for next 6 months (You have to pay 299+tax 18% = 353/-)

2. 499 deviated to 199 for next 4 months (You have to pay 199+tax 18% = 235/-)

I confirmed him with option 2 (I. E., rs 199+tax 18% = 235/-) later he called me and to my surprise he requested me to open a port request with other network (Idea or airtel) to activate the deviated rs 199 plan. Because of my busy schedule i was unable to submit the documents but he was daily following up to submit the documents to other network. On 22nd august i raised port request with vodafone and submitted documents to idea. When i confirmed the submission of documents to idea with mr. Nadeem pamidi on 23rd august he said, the option 2 i. E., rs 199 for 4 month was valid only for one week and again offered me new option i. E., pay bill amount of rs 560.25 of [protected] and later he will give 3 (Three) months rental free for all 3 (Three numbers) i. E., till november. Yesterday when i called him again to confirm that iam ready to pay billed amount of rs 560.25 and requested to activate three (3) months rental waiver to all my three (3) numbers but instead of providing solution again he was forcing for new plan and when i denied to accept it he hang up the call and told happily switch the network. (Pfa communication emails)

It is clearly understood that, mr. Nadeem pamidi is misusing the position and deceiving/cheating customers with false promises and moreover he warned me saying that it is my waste of time and energy if i raise complaint/sent email to anyone in vodafone because that email will be finally routed to him and he is the only point of contact to provide me the solution. This is total harassment with customers leaving with no option. Later, i called 198 complaint service and briefed the fact and they advised me to drop an email and the concerned team will take appropriate action (Service registration number[protected]

When vodafone is not in a position to provide better or similar plan like other network then why you people are deceiving/cheating/lieing customers??

And why should i pay more than rs 299 when better services are available??

I need a clear explanation on this and a swift resolution lest i will be forced to disconnect all my three connections with your company and would surely express my views to all of my friends.

I wish to continue my relationship with vodafone for which i need an immediate resolution.

Many thanks and kind regards.

Sameer ahmed

[protected]

I need to report overcharged billing issue for my vodafone postpaid number [protected]. I was travelling to beijing and for that purpose requested vodafone customer care to activate 149 and 1499 roaming packs on my number. Once i received the confirmation via sms that roaming packs are activated on my number, i started using mobile data which should have been charged at 39/mb. However on 2 instances i have been charged over 500/mb. Total overcharge is around 2200 for month of july. I have called customer care 6-7 times and chat as well. Everytime am given a complaint number and assurance that my billing issue would be resolved, yet it is still open. Don't know where to escalate and get it resolved.

Dear team,

Balance deduction from vodafone my mbs is available but from voda side balance deduction regularly & customer care is pathetic plz help me & done this activity from last one weak if balance deduct from data pack so my data pack is available please look in this matter i am fedup vodafone services plz look in this matter i was write ma to vodafone on 26th but no response from vodafone side. Plz help

Regards
Sunil yadav
[protected]

Dear sir/mam,

With reference to the above mention i am writing this mail in connection with complaint of my newly bought services of vodafone for mob no.[protected] (Post paid) which is registered in the name of mr. Ishwar mandhare.

After one month of long discussion with vodafone care and customer care representative i have this only option to connect with you regarding the difficulties m facing in your services, though i have been using vodafone services since from long back for mob no. [protected] (Prepaid), i was having a strong believe in vodafone services.

But the services offered on my post paid number i. E. [protected] is absolutely disappointing. Even vodafone representative forcing me to switch the services to any other service provider.

Though this simcard is registered in my personal name, we are using this services for corporate purpose.

I hope you can understand the difficulties whichever i m facing in your services. Request you to help me out for this poor services provided by vodafone.

Regards,
Ishwar mandhare.

I took new service from you broadband - a part of vodafone co. I have complained several times. But, to no avail. Till today, they keep on either disconnecting my calls or give me a run around. They are giving me all sort of excuses. At the time of signing me up for new service, they gave me all kind of promises. Every time, i call, they ask me the same question - why are you calling? Trying to waste my time. When you ask them, why am i getting disconnected all the time, the answer i am given is - sir, i am trying to connect you to the relevant dept. If they keep on disconnecting, what can i do? These are the kind of excuses/ answers i am getting.

Vodafone — mobile tower installation

1 review
Ww [protected]@gmail.com on apr 16, 2017 submit a complaint
Sir
Mera naam sabir ali h mene mobile phone tower installation k liye baat ki thi unhone mujhe se 1775 rupee registration fees k naam pr jmaa kra liye apne account m fir mujhe call aaya ki tumhare paas ek 16 paper ka corrier aayega apna address de do mene de diya corrier aa gya mene fir call kiya unhone kha aap 25000 or jmaa keane h mene kra diye ab wo koi reply nhi de rhe h ye rkam refundable btai hui thi k aap ko wapas mil jayegi mere pass slip bhi h bank ki or 16 paper ka corrier bhi h or inka contect no bhi m niche likhu rha hu
+[protected] himansu naam h iska... Aur sir mera mobile no h [protected]. [protected]

Mobile tower installation
Mobile tower installation

It's rizwan akhtar and my Vodafone mobile no is [protected] . Am facing network problem from last one week and already complained to customer care of Vodafone but they only give me their excuses even they are not providing me my complain no . I will go for the port option and take them in a court

I am tired of writing the same complaint over & over again.

Again i recharged for 49rs for 1gb data in the number +91-[protected] & i got 38rs talktime instead.

I had complained about the same problem several times since last 2 weeks also but till now it didn't get resolved.

Last time i had called vodafone customer care regarding the problem for which they told they 'll fix the issue which i am facing while recharging my internet data pack.

Ever time you call their customer care, vodafone will charge you between 10-20rs from the customers. So is vodafone expecting me to call them every time & spend 10-20rs each time in calling customer care?

Still i didn't get any net pack updated in my number, cant vodafone just resolve the issue..

Prepaid to postpaid connection is still not activated after 24 hours. Customer care rejecting the call. All the agents are rejecting the call nomatter what. Will you at least respond or should i switch to other networks? I have been working in it sector and this is how you treat your most income generating members.? Do something and activate the # out of it.
Please reach out to me in personal email [protected]@gmail.com

Sir, respected executive,
You can't provide 2g 3g net speed, if you have charged rs.444 4g plan.
It is out of law of merchantability under contract act 1872.
Otherwise i will move to the court of law, and consumer forum.
As you are reprenting the brand of vodafone. Its a serious voilation.

Complain no:[protected].
Mob. No.[protected] (Ported to voda recently).

I am purchasing a new vodafone sim and recharge for 1gb data per day for 84 days but after 5 days i have no data left. On complaint to customer care they first commit that i have plan for 1 gb / day data for 84 days but when i told that i am unable to use internet, they told me that your 2 gb data finished. When i have 1gb data daily then how can 2gb data finished.
Please help me.

There is no network in sec 137 .. worst connection .it is frustrating to have Vodafone number. All other connections are working except Vodafone. Guys do something about your network otherwise you will loose remaining customers. Call drop was still manageable but no network is not ok. There is network issues at Exotica Fresco Sector 137 Noida

My vodafone postpaid number is [protected] in which i was using 199 plan.
After using for 2-3 month i wanted to convert it to prepaid so i went to vodafone outlet and they offered me 50% discount on plan and requested me to continue with postpaid for which i agreed.
Next month my bill was for 199 without any discount which i paid.
Later after 1 month again i went to vodafone outlet at btm 2nd stage and requested them to convert to prepaid they too offered me 50% discount on plan but i rejected that offered and asked them to convert to prepaid.
They asked me to pay my outstanding bill which i paid on the spot and they gave me a prepaid sim.
But that prepaid sim was never activated.
After that i left bangalore due to personal reason and now i am kolkata.
I did not pay the bill because it was vodafone fault not to convert my postpaid connection to prepaid.
After 2 month my connection was disconnected.
Few days back i received a mail with threatening to clear my bill or court notice will be issued against me.
I replied to that mail with my concern but they never replied back my mail.
Again i am getting similar mail and threatening for legal action against me.
Why should i pay the bill when i asked them to convert my postpaid to prepaid twice.
They even issued me a sim but never activated that sim card.
I want my connection back because that number is linked to my bank account and other things.
I request this forum to help me out.