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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 461

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N
Nandini Bhalla
from New Delhi, Delhi
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extra amount charged since january

I have charged 100 rs extra per month for roaming pack which I was not aware . Paying from last few months without knowing the fact that I am using national roaming pack . Totally dissatisfied, as I called to Vodafone help care but nobody informed me about the roaming pack . Request you to refund my money back. Waiting for the positive response .....
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A
anilkumar4293
from Raia, Goa
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over inflated bill by adding previously paid bill amount

Address:201005

Have got my vodafone no. [protected] ported from solapur, maharashtra to ncr region delhi. Last month i made a payment of rs. 675.35 against the outstanding amount for my mobile no [protected]. Transaction details are given here under: transaction id - jcmp [protected] transaction dt. :[protected] time : 23.35.20. Payment has been made through debit card for which a message as well as transaction slip has also been received.

Now...
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N
nshuagrawal
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent message

I received the message from Vodafone in which nowhere was mentioned that the calls were free between Vodafone to vodafone. I reconfirmed the scheme via customer care and then recharged my no [protected]. They did not tell me Vodafoneto vodafome clause except that max 1200 minutes are free per week. But now they are giving me calls free only from voda to voda.
And when i called customer care they are doing away with sir we are sorry...
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H
Harikrishnan28687
from Chennai, Tamil Nadu
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poor service

I cancelled my number ([protected]) due to poor customer care service on 27-july-2017.

* i requested for my bill from 3-aug-2017 and i send nearly 10 emails, but i didn't received my bill till 22-aug-2017.

*suddenly i received a call from vodafone on 19-aug-2017, stating that i have to pay rs.386/-, i asked for the bill but the agent on the phone was rude to me and cut the call. I received the bill on 22-aug-2017,...
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J
Jeevitha Manoharan
from Bengaluru, Karnataka
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customer care response

Address:Bangalore, Karnataka, 500100

Regarding my vodafone pospaid outstanding amount i received call from customer care due to some network issue not able to talk properly for that customer care lady is responding with bad and irrespective words, and already i mentioned to send mail the details of amount but they didnt provide and very worst behaviour while talking, seriously it makes bad impression on vodafone service, since am using this service for past 7years....
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A
Awiral Gupta
from Delhi, Delhi
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poor connectivity and pathetic mobile data

Address:New Delhi, Delhi, 110029

Where do i start?!
I have been using vodafone since the past 6 years and this has been one of the worst experiences of my life as a consumer.
The network connection is pathetic. Earlier i was getting average phone reception at my home, but in the past 4 months it has dropped down to almost no signal. This has cost me immensely. I was not able to attend urgent calls, because everyone complained that my phone was not reachable....
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A
Anandtripathi
from Mumbai, Maharashtra
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vodafone store services

Address:Vadodara, Gujarat, 390023

Hello there,
This is anand tripathi i am a vodafone postpaid customer sincce very long today i went to vodafone store at 3a, sayaji path, alkapuri, vadodara, gujarat 390023, india,
Just to link my adhar card with my phone (As i received a call from vodafone today for the same)
The manager "viswajeet" is dont know how to talk to customers he abused us (All customer there) and said i m not going to do ur work do whatever...
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M
Manish Rajhans
from Mumbai, Maharashtra
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regarding unauthorized charges for non consumed vas services

Address:Mumbai City, Maharashtra

I am using postpaid plan for my mobile number [protected] from vodafone. Company sent me bill for the month of july 2017, which contained rs 105 for the use of vas services, which i never used, nor i have sent my consent for the activation of the same. Then i called customer care, which couldn't resolve my complaint & didnt even sent me the details of launched complaint over sms or email even after requesting for the same. (I have the recordings...
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N
Nanditha T. H
from Bengaluru, Karnataka
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vodafone bill

Very much dissapointed with vodafone service.. Simply stealing money in the name of value added services. Purposefully dont confirm with cutomers before activating any service
I am using vodafone sim card since 4 years. From few months my bill is above 1000 even though i am on 499 postpaid pack all because of your stupid value added service and when i try to deactivate it, there is always a problem msg pops up... The worst connection...
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L
lavanyamanchanda
from New Delhi, Delhi
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billing problem

Address:122001

Vodafone bina baat ke charges add karte rehte h plan hone ke baad bhi aur fir kehte h ki aapka plan deactivate ho gaya tha ye sab unki galti h hamare liye to plan activate h hamen kya pta ki plan activate nhi h aur fir charges laga dete h lagatar aise ho rha h kai mahino se, is baar to itna jyada amount add kar diya 278+ tax bina baat ke add kar diya aur ab ke rhe h ki dene padenge. Ye to nainsaaafi h...
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S
seemadubey
from Mumbai, Maharashtra
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excess bill charged in month of july 2017 for my number 9920665050

Dear sir, myself Seema dubey. i am usibg vodafone postpaid services from very long time. last month bill was charged to me around 14k. however in so many year my bill never crossed even 2k. last month I had given a call to customerservice to change my plan since i received a message that my 3GB data plan will get exhausted. the customerservice misguided me n told me activate 450plan with 15GB free for 3 months and she deactivated my active...
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This complaint is against a vodafone mobile number [protected] and this person calls himself deepak sinha.
He calls people and asks if they use some debit card/credit card and then tries to take out the details of the card by luring customers into various schemes or sometimes says that he needs to verify atm pin etc.
He tries to get this info for illegal illegitimate transaction. He tried to take out this info from me but i...
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N
Narayan81
from Coimbatore, Tamil Nadu
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my bill is very high bill plan is 349

Address:022

My bill plan is 349 un limited call and 10 gb data. Free but my bill last 3 month se 1000 around aa raha hi and me last 3 month me kidar bi bahar nahi gaya but muze roming chargeses lagaya hi pleses reversed my bill other wise iam choose the another net work pleses this issue is very serious other wise iam complaint other department my from n ravriya...
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T
Tophani Dm
from Panipat, Haryana
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twice amount get deducted for bonus pack

Address:560076

I don't know what is the problem with vodafone network, do they always go through technical problems or is it a new way of looting their customers.

Till last week i had issues regarding the recharge of data pack that i was in need of, i was recharging for 1gb data which i was eligible for but the data pack was not getting updated instead i was getting 38rs talktime which i was in no need of. Before that vas service was getting...
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A
arunkarkki
from Chennai, Tamil Nadu
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mnp rejected due to outstanding for regular billing cycle

Address:Chennai, Tamil Nadu, 600100

Hi,

My another number 99xxxxxxxx which is vodafone postpaid, i raised mnp to docomo prepaid on 19/08/17 (Mnp applied as well as acknowledged by tata docomo). My vodafone bill date is 201/08/17, i paid my outstanding rs.303 on 21/08/17. And on 23/08/17 sudendly got rs.25 as outstanding that also i paid on the same day.
I got message from tatadoco as well as vodafone that my mnp has rejected i checked with vodafone they...
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M
Manpinder Singh
from Ludhiana, Punjab
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same number provided to another customer

Same number provided to another customer by Vodafone. old number active in idea network and am gone everyday to Vodafone store and no one take serious about this.. please do needful.this is very serious matter. because now a days phone number is not a number.our ban details. social sites all are connected with number..so please solve my problem....
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Address:North Goa, Goa, 403001

Vodapone as disconnected my tel no [protected] inspite if aving credit balance and validiaty upto 31.05.217.

In spite of contacting vodapone on mail and in vodapone sop and submitting all requested documents voter card, adar card, photos, forms. The number is not re-activated.

In stead i am being told to try wit bsnl. Bsnl says it is vodapone responsibility.

Please take immediate action to solve...
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S
Sushant Kumar Pal
from Chennai, Tamil Nadu
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installation of mobile tower in my vacant land

Address:421503
Website:rediffmail.com

Dear sir/s,
With reference to above subject i am interested to rent out my land for mobile tower at my vacant land situated in bilaspur (Cg) 40x60 open space having very attractive place, village mopka, near south eastern coal field, head office area. Though i have received a proposal which seems to be not valid terms and conditions. Please send your proposal in details. Kindly contact my [protected] / [protected]...
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L
Laxmiupendra
from Siliguri, West Bengal
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disconnect my postpaid connection number is 9999873671

Address:Rayagada, Odisha, 765017

Would like to inform you that kindly disconnect my post paid connection number is [protected].

Due to Signal is not proper where I'm staying .

So many times I complained in customer care but there is no resolution from your end so as soon as disconnect my post paid connection immediately.

Thanks regarding

Upendra
[protected];[protected]...
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I
Iahmed575
from Changanacheri, Kerala
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incorrect outstanding balance

Address:560005

Hello sir/madam,

Mobile # [protected]

Relationship number # 67073734

This is utterly disgusting, i am writing you about the false promises and poor incompetent service received from your vodafone store located at
Coles road, frazer town - no 321 ward no 91, cleveland town, pulikeshi nagar, bengaluru, karnataka 560005.

I am a vodafone customer since 5years and being good customer...
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