Vodafone India Complaints & Reviews

I had a post paid connection with vodafone & the billing was always on the higher side. I was being charged data charges though there was no usage at all. I got fed up with them & since ported to bsnl. Vodafone has now raised a bill of 1206.00 and i have paid the same. This bill too contains a charge of rs. 699/- being some package activation which has never been asked for. I went to the nearest vodafone store & asked for details. They said that the charges were wrongly charged but can't do anything about it as my account is deactivated. I wish to submit that i have been unnecessarily harassed & penalized. Telecom operators like vodafone need to be pulled up. I request you to look into the matter and ensure that the amount wrongly charged is refunded along with damages. The service level at vodafone store basaveshwarnagar bangalore was also hopeless.

I am debasis halder, i am facing a serious problem with my vodafone sim, i have recharge "344" (@ 344 i. E 28 days local/ std all call free + 1gb/day inet on dated 08.08.2017. But, on 22.08.2017 i found that call charges are deducting from main account balance. I informed to customer care, they assured me problem will be solved. But at next day i found the same thing, i. E. Call charges are deducting from main account balance. Then i have registered complain at vodafone customer care over 198, i received a sms service registration number [protected] is registered on 23.08.17, 11:39 am. We shall respond to your query by friday 25/08/17 11:38 am. But, unfortunately no call received from vodafone care on or before that mentioned time. So, i called again at customer care after 12 pm on 25/08/17 and cce asked me to wait till 6 pm. After 6 pm i tried to call at customer care but didn't get. Now today, 26/08/2017 i received a call from [protected] at 10:59 am and she told me that all the problem has been solved and you will get all benefit along with your deducted balance refund. I told her that still balance is deducting from my main account balance, but she advised me please check it, that was call summary not balance deduction. But, it is very unfortunate that problem has not been solved yet. Now at evening, i called at customer care and spoke with kiranmoy pal and asked me that he needs 48 hours to solve this problem gave me a registration number - "[protected]". So, here is my question to vodafone, "why?"

I wanted to migrate my sim, from postpaid to prepaid
But was told that as per the trai norms you can do it after 90 days of service but now at the local store at mohammad ali road they are denying it and forcing me to continue postpaid for another one more billing cycle.
There at store they also behave rude behavior.
I have been on postpaid from 26 may 2017 till 26 august 2017 and have completed 90 days.
Please register my complaint and give me a docket no.
I want the migration to be done asap i dont want one more billing cycle
My mobile number is [protected]

Sir/ ma'am i did my phone no [protected] recharge today at 11:44 with 398 as it was a special offer which offers unlimited call on any network std or local with 84 gb data for 84 days. But they activated only data service not calling service, everytime i call someone it automatically cut in 2 seconds without saying anything. I tried to call customer care but now they are not connecting me to them don't know why. Kindly resolve my problem..
Thank you

I have visited to vodafone pimple saudagar pune for submitting verification documents during submitting documents vodafone representative mr. Arun kharat pad 10 provided wrong information to shift over to prepare plan to postpaid plan & vodafone is provide you 3 month free service... No bill for any usage... Then after again shift over to prepared plan. I accepted his offer then after i have received 1130/_ bill from vodafone & continuous follow up for bill payment. Which surprising to me & chatted by vodafone representative to complete his target. Please take action against vodafone representative mr. Arun kharat pqs10 for chitting & provision of wrong information to customers.

Visited to pimple saudagar vodafone gallery to submit verification documents during submitting document vodafone representative mr. Arun kharat - pqs 10, provided wrong information about postpaid plan for complete his target. He is chitting the customer to purchase the postpaid plan i. E. If you shift over to postpaid plan vodafone will provide 3 month free services... No bill for 3 month then after you will again shift over to prepared plan. As per his information i have taken postpaid plan... I have received bill rs.1130/- & then contineous call from vodafone to pay this amount. Which is surprise to me. Which is ridiculous & chitting to customer. Please don, t provide wrong information & taken strict action against vodafone representative mr. Arun kharat pqs 10.

I have been a vodafone customer for more than a decade but i am being mentally harrassed by the customer services i have been receiving now. It was a small complaint about high bills and less data plans which has now become out of my hand. I have been e-mailing the corporate vodafone people for sorting it out and giving me correct bill from past 3 months.in between i have paid rs 1500 so that i dont receive high bill. But everytime i have been shown incorrect bills. I am sick and tired of all this and now forced to move to a different provider

Dear sir,

I am very much upset that i have paid rs.2030/- and now have to paid rs.450/- to the above connection without using and kept the device in locker.
I don't know how they can raise the bill.
I am very sorry to say that i have no strength to fight with them.
So please help to deactivate my above service and sure that no more bills again.
Please note that past two months that device is in my locker only.
What type of business is this.. I don't know.
Kindly deactivate my service please.

I do not have any number of vodafone.[protected] this is not my number.
Vodafone has been sending me the details of someone else's number from the last one year.
Why is vodafone sending me an email even after repeatedly refusing me?
Can vodafone give information to any unknown person?
Why me being harassment

My email id : [protected]@gmail.com
Help me help me help

Last month email

From: vodafonebillonmail. [protected]@ebill. Vodafone.com
Reply-to: vodafonecare. [protected]@vodafone.com
To: [protected]@gmail.com
Date: tue, jul 4, 2017 at 8:44 am
Subject: [important]: your vodafone e-bill for mobile:98xxxxxx72 (Account no:[protected] for the month of july'2017
Mailed-by: ebill. Vodafone.com
Security: standard encryption (Tls) learn more

Below i shared old conversations with vodafone

On 10/2/2016 11:10 pm; from: [protected]@gmail.com; to: vodafonecare. [protected]@vodafone.com; ;? Cc: [protected]@trai.gov.in; ; subject: re: [important]: your vodafone e-bill for mobile:98xxxxxx72 (Account no:[protected] for the month of october'2016;
Dear vodafone team,

I have no vodafone number. Already i told you two to three times don't send me again this bill. Otherwise i will go to legal action against for vodafone.

Vodafone reply

Hello sir/madam,

Thank you for your email dated 02/10/16 regarding query related to vodafone number [protected].

I would like to inform you that the cellular number mentioned in your email is registered with corporate care punjab.

Therefore, we have forwarded your concern to them. You will receive a response from vodafone corporate care punjab. You can contact them by dialling +91 [protected] from anywhere for any of your enquires / requests/ concerns or can e-mail at corporatecare. [protected]@vodafone.com.

The docket number for your future correspondence is[protected].

In case you need further help, please do call or email us. We will do our best to assist you.

Happy to help,

Rajvi soni

Vodafone care

Contact numbers
Vodafone care: 199 (Chargeable for agent access @ 50p/3min) or +91-[protected] (Standard calling charges applicable)
For complaints/requests: 198 (Toll free)
Fax number: +[protected]
E-mail : vodafonecare. [protected]@vodafone.com
Website : www.vodafone.in

Dear sir

U have an tower installed in sikkal, nagapattinam dist, tamilnadu. Agreement with mr chellapa before 6years or before. The place where it is installed is common (Private shares of 5 pepols not divided leagally). The agreement person has shown a place which does not belong to him. We have noticed this just before couple of months and consulted a lawyer. Kindly help us to resolve this issue smoothly

From last month my vodafone [protected] number was blocked for SMS.I asked to customer care they said that i need to register with TRAI.Actually I did not do any kind of marketing .Every i will send messages to my friends and relatives only.Without my knowledge they blocked.How to un block?

Kindly unblock sms barring

I g namratha i have 3 vodafone numbers [protected], [protected], [protected] in this i lost mobile nd [protected] sum i lost i requested so many times to cancel my number but u people not done. I have gone to your vodafone tolichowki main office on12082017 and i paid all my dues and i have given request to cancel [protected]& remaing to convert to prepaid

I recently recharged my prepaid number; "[protected]" on the 23rd of august 2017 online with a pack under the "recharge packs & talktime top up plans" section of the vodafone online store. I chose the "unlimited all calls + 1 gb/day" pack for 349 rupees and it worked perfectly on the 23rd and through half of the 24th. However, on the 24th night, i was only able to use my internet and receive calls and stopped being able to make any calls at all. Since the 24th night till today (The 26th), i have been unable to make a single call and when i try to do so i always get an automated voice reply saying "you are barred because you have no service." i do not understand why this message keeps coming when i try to call because i have a full signal strength of 4 bars and my 3g is working perfectly fine. My payment id is jctr[protected]. I would like someone to help me resolve this problem as soon as possible because i desperately need to make calls and am unable to do so because of this inconvenience that i am facing. Thank you.

Dear sir/ma'am,

This is a complaint against paytm and vodafone.. I had to paytm an amount of 4000 to a friend.. But paytm recharged the talktime of 4000 for my friend instead of adding money to the wallet.. Now neither vodafone nor paytm is cancelling the recharge or suggesting any other ideas so that i can get my money back.. Please look into the matter urgently... The recharge was made from the number [protected] to the vodafone number [protected] through paytm... The order number is [protected]... Operator reference number onr[protected]... Please look into the matter as soon as possible

Thanking you
Yours sincerely
Ibrahim khambati
[protected]
I. [protected]@gmail.com

Dear sir/ madam,
I am a permanent customer of vodafone so long time but now i am disappointed with the services of vodafone because of very less speed data. I cant send whatsapp message not the pics cant send text message. It is extremely bad experience. When i surf the interneti have to wait 1 minute to open the page. Only 0.14 kbps to 10 kbps given to me. I reacharge every month with rs 348 whichis 3g data but they are not providing me 3g speed not the 2g speed. I have complain many time to vodfone customer care but they are not solve my issue. My family members has also the vodafone network. I have 5 vodafone sims in my home. I think i have ti portmy number to other network. If vodfone solve my problem asap i will be the happy customee of vodafone otherwise i will port my number

Thanks
Jitendra kashyap
[protected]
[protected]@gmail.com

I m new vodafone customer. I purchased new phone number from store. They activate my number, i get activation message but my phone call not activated and for 1 hour my net get activated but afterwards no signal in phone. No internet no phn calls no msg. Pls help me as much as possible pls start my sim.,... My new vodafone no is[protected] pls help...

Hi team,

Me and my family issue facing network issue more than 3 months. A lot of time i made the complaint to vodafone team, but every time they give a new date, issue will resolve by this date, etc..

Due to this, in case any emergency no body able to contact me and my family. Try to understand emergency can occur any time, due to this my family may suffer.

I also made the request till issue is not resolved kindly install the booster at my place, and vodafone team not doing anything.

Please help me to resolve this issue asap.

Kindly take strict action against vodafone team.

My address - plot no - 29 & 30, upper ground floor,
Pocket f2, sector - 11, rohini, delhi-110085

Mobile - +91-[protected]
Name - pardeep garg

Complaint Number - [protected]
I had recharged for Rs 147 from Vodafone site for 4g pack . It showed 500MB + 524 MB but only 500MB was credited and No response has been received yet . Money was supposed to come to my account in 4 hrs but till now no update and on customer care no one is responding. Please help!!

Regards,
Manuj Puri

I have requested for mnp and got the unique port id on wednesday at 10:00 am. After an hour i got a call from vodafone executive asking me not to do mnp as i would be provided with a special offer for my number within 24 hours via sms after which i can recharge. It has 48 hours since and i have not received any such sms on my number and i have made 2 phone calls complaining about it and every time the vodafone customer excutive states that it would be done within few hours. Vodafone india have started making such false statements.

I have charged 100 rs extra per month for roaming pack which I was not aware . Paying from last few months without knowing the fact that I am using national roaming pack . Totally dissatisfied, as I called to Vodafone help care but nobody informed me about the roaming pack . Request you to refund my money back. Waiting for the positive response ..