Vodafone India Complaints & Reviews

Respected sir/mam
I use vodafone sim but no network coverage. No range for making calls and no clear sound here by others incoming calls due to network coverage.
Most important for internet connection no 3g/4g network in our area. To slow speed of internet.

We have space for vadafone network tower installation.in our area so many vodafone connection. They are porting into idea due to network problem of vodafone

I am in vienna (Austria), i traveled with vodafone sim after activating international roaming. Initial days it works fine then from 27 th july no network.

Manually search networks but they all shows forbidden so not connecting to networks.

I am running now without network since 1 month. Facing lot of troubles due to not receiving otps, messages notification, etc...

I have raised complaints on chat (Worst support on chat) several time. I don't knew without contacting all cases were closed saying i am not reachable. No mail communication nothing.

Daily i chat for 1 hr with support people asking reason of closing the case and status of new case. But such a waste time i cant expain. I got irritate most of time.
Solution could be simple but vodafone is not able to provide service if we are outside india.

I have contacted vodafone care 3 times and mailed their nodal office many times regarding my issue. I am not able to properly use internet and make/recieve calls many times even with proper network. I have changed the sim and phone buy still the problem persists. I have raised a many complaints since 16th august buy every support agent is trying to slip away and none of them followed up. There are instances where they are faking that they have spoken to me. I am not able to use the service as i am facing such issues most of the time and there is no proper support from vodafone. My vodafone number is [protected]. As there is no proper service to that number, please contact me on [protected]

My name is prince (Ph.[protected]). Today i recharged 21 rs (Super internet pack unlimited for 1 hour) and it got activated at 1.59pm and it expired at 2.34pm according to pakage it should be expired at 2.58pm (20 nearly 20 minutes before its validity) and due to this my main balance also deducted and this kind of issue happened to me before many times and i called so many times to vodafone customer care regarding this issue but they didn't solve my problem. I want compensate and this issue should not be repeat again to me. Its my humble request to you kindly, please solve my problem as soon as possible.

Hi
Customer of vodafone. I have visited to shakti nagar delhi vodafone outlet to related to my number querry.
I have visited at 3:02 even i got the printed slip. I dont understand what they were doing. When i reached there 237 number was announced. My number is 247. Even the after an hour i was waiting.
Kindly requesting you to visited or checked it.

Today i got the balance of rs.51 full talk time. And somehow my balance got deducted by 49rs. And only 2rs. Is available in my balance. Later i saw a value added service named gana aap got activated without my activation and doing so. This process is going on since many days but i complain today because my balance got deducted in huge amount. Every time i am using internet some value added service is getting activated and my balance is deducted. Please stop this va service and return my balance.

Today i got the balance of 51ftt. And somehow a value added service got activated without my doing anything. This thing is going on since many days but today i have to complain because my 49rs got deducted. Please stop this value added services on my no. And please return back my balance. Waiting for the balance to get back. The value added service was 'ganaaap'

My vodafone postpaid no. Is [protected]. I am using this no. Since 5 years. But i am facing network issue. I have tried many times to port from voda. But your cc convince me every time. But last 3 months your network is so poor. With your poor network. I an facing high billing in last 4 month. Yiur cc said lie to me every time but they dint do this. Nowadays all companies giving unlimited data nd calls vodafone charged me 1100 rs in may june nd july for 100 mb data..
This is ridiculous... I m so frustrate
Beacauss i dont know about the charges

I had received massage from vodafone for internet validity will ended 29.8.2017 at 23:59:59 but the my main account balance cut around 70 rs between 21:00 to 23:55 so, i want my money back. I talked with customer care executive but i didt get satisfaction and making me all fool. I uploaded photo of massage. My mobile no is [protected]. Give me argent answer.

Mera naam anurag mishra hai.. Mai 205 bhoor bharat nagar ka niwasi hu. Mera mobile no [protected] hai. Mujhe karib 1 month se vodafone se call aa raha hai.. Ki aapne bill pay nahi kiya hai.. Yeh bill kisan kumar k naam se hai. Jiska address mere address se milta hua hai... Lekin vodafone ne kisan kumar ko postpaid no:- dekar alternet number manga toh kisan kumar ne mera no: de diya. Yeh vodafone k customer executive babita ne mujhe bataya hai... Inka phone aaj mujhe[protected] number se aya hai. Kya inko mere number par verification nahi karni chahiye thaa yeh baat mai inko 1 month se samjha raha hu lekin yeh log mera mobile number bannd karne ki dhamki de rahe hai... Mai bahut pareshaan hu.. Ki jo number maine liya he nahi uska bill jo ki 4000 rs hai mai kaise pay karu.. Kya aap meri help kar sakta hai..
Dhanyawaad

Regards
Anurag mishra
Mob:- [protected]

Hello i am padmakar gaikwad (Mobile [protected])
Because of exorbitant monthly bill i wanted to convert my postpaid vodafone sim to prepaid. Since july, i visited vodafone customer care center (Kharadi) thrice. But as per vodafone customer care executives, prepaid sim were unavailable that's why they couldn't offer me the same. Because o[censored]navailability of prepaid sim i have to pay this months bill of my postpaid connection, which is not justified. I think its company's responsibility to provide service to the customers. Not only me but number of other customers have been suffering because of this. This is not ethical practice from vodafone india.

I had applied for postpaid to prepaid for my number [protected]. They assured me to be done within week. For that i had already paid advance rs. Around 350.
Then on 19 th, 21 th august i called customer care they assured to do it within 24 hrs. But till date 31 st they have not done anything.
Moreover they generated my next bill and said you have to pay this.. But why should i pay for that its your fault that you could not do it within week.
As per rule it should be done within 2 working days.. I had aleardy paid for 8 more days..
Kindly do the needful.

Sir/madam.
My balance duduced so i want to call n msg deails plz.
So i will confirm how my balanc deduced plz give information about my mobile number now my card lost. Can u give me information of these. Plz help me to find some one was used my number to anather use now number is swiched off.
Plz give me last weak details of my number it will help to know who used these.

I am suspecting some scam is going on as i have recharged my vodaphone 3g internet connection pack nearly 3-4 days back (@255 inr) and today it self it is showing me that your vodafone internet package had expired!
Day before yesterday i want to noida sector -18 vodafone store (Just opposite to gip, noida) and there one person had asked me for the mobile number and otp code to login into the vodapfone app to upgrade my sim from 3g to 4g.

I am suspecting something wrong and why anyone had asked me for otp and not even login on my phone to my vodafone app but do all the things from there phone via my login and otp code.

I need the detailed statement for the internet usage for the last 4 days on my mobile asap to resolve my doubts before proceeding further on this matter.

Regards,
Sankalp
+91-[protected]

Its related to mobile numbers [protected] and [protected].
I went to vodafone store to get these numbers changed from postpaid to prepaid on 10 th of this month and submitted adhar cards for both the numbers at the vodafone store executive (Gurmeet singh), dharampura bazar, patiala. Both of these numbers changed from postpaid to prepaid plan on 12th of this month.
On 18th i recieved a message on both of these numbers asking for submition of documents otherwise both the numbers will be barred and then on the same day at around 12 outgoing from both of my numbers was barred. My family member rushed to the store and submitted the documents again and executive told that the numbers will start wroking within two hours. I waited till next day but the numbers didnt work.
Next day both incoming and outgoing was barred on my numbers. Then again my family member went twice to the store and they told that number will start wroking by 6:00 pm. Then i myself went to the store and talked to executive (Gurmeet singh) and asked him that where did my documents go that i submitted on first day and he told me that they are lost in courier service. Also when i visited there store on saturday i completely made them understand that the next day is sunday so kindly activate it by saturday only otherwise they have to compensate for this. Gurmeet singh confirmed that the numbers will start working by 7:30 pm that is the closing time of the store. But service was not still activated.
I missed many of my important calls due to stoppage of incoming on my numbers and had to bear a huge loss.
Servies were activated by monday. Then i wrote mail to vodafone care and one of the executive responded to my mails and told me that the store manager will contact me asap but no one contacted me. Reference number is [protected].
Also i am attaching a screenshot of the mail recieved from vodafone who confirmed me that store manager will call me but no one does.
First of all i need compensation for the loss i beared and the important phone calls i missed due to your irresponsibility in handling my documents. I beared a huge loss due to this.
Second vodafone lost my signed id proofs, so i need them back so that they cannot be miss used.

My vodafone mobile no is [protected]i was harass by vodafone for the day when circumtence was very critical in delhi due to ram rahim wher communication was the only opstion to communicate i was in problen i need to call to my family member to help me. I was unable to call them. Now i need to know why my no was barred without my request. I want justification for the same. I want inconvience cost for the same.
Hi,
I hade requested you to provide me only 3 things.
1 call recording you denil for this,
2. Justification why vodafone barred my no without my request,
3. Harassment cost

Dear sir,
Yesterday my mobile is stolen in ahmedabad i have request to you please
Block my number [protected] and block imei [protected] and [protected] and please try to find them and contact to me on [protected] and [protected] and mail on [protected]@gmail.com
Sir please find my phone i can't effort to purchase any new phone
I had informed to police but i don't any hope to find my lost phone on them

This is to inform you that i have mistakenly have wrong package recharge amount 249 from icici account so i request you please cancel the package and refund the above mention amount back to my account.

Transaction id : [protected]

Please do the needful and revert back for the same.

Awaiting for your reply

Thanks and regards

Pravin shelke

I would like to surrender above no. Due to exsces bill and aslo disconect my wifi also from immidiat effect. This is second time problem arisesed as i had taken plan for 499/- and bill came for higher amount. I had compained to vodafone parle east office also and i was told correction is made but nothing done. As bill is raised i am paying this amount but now i do not want.

Though being vodafone customer i am using plan 352 from the past few months. They are giving daily 1gb data and free voice calls for that plan. I can use calls but unable to use data as vodafone signals were very weak to browse though delhi is having 4g. Simply vexed up with vodafone poor signal strength.
I am the customer for the vodafone from the past two years. Before jio they used loot the pockets. But after jio the vodafone network response was very very very very poor in terms of data browsing.