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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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G
grewa32
Aug 29, 2017
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Address: New Delhi, Delhi, 110049

I activated internet add on plan for one month but they charged me for another month. Moreover, the speed provided by them on 4G/3.G is useless please have a look at the attached pic.
It's hard to understand your policies, i tried contacting Vodafone support, i had word with 4 customer executives but no one was able to help me. Vodafone rocks!! Go get some etiquettes And teach your employees.
Contact details
Devraj Singh
[protected]
+1 photos
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    J
    janiketj@
    from Kolkata, West Bengal
    Aug 29, 2017
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    Vodafone is the most fraud company. My number is [protected]. My balance is showing -26 rs, I haven't taken any loan or either got any message . Vodafone cheats their consumers. They can't give good service. Are you a begger ? Without taking any loan, the bal is -26 rs .. I have to complain against this to Trai. Vodafone should be banned in India. Cheater. Fraud. They have automatically gave loan without my permission.
    Vodafone India customer support has been notified about the posted complaint.
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      V
      vimal_2000k
      Aug 29, 2017
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      Address: New Delhi, Delhi, 110019

      Vodafone deducted my prepaid amount without any information twice in 2 consecutive days. After several calls everytime ivr misleading. I tried many times but only once connect with customer care and boy named gaurav arguing and said that no one is available. I have recorded msg with me as welll

      Please help.
      My number is [protected]
      Delhi region
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        K
        Krish Srinivasan
        from Madanapalle, Andhra Pradesh
        Aug 29, 2017
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        I got the stupid response from vodafone call center and appellate office as of this month (August 2017). I've recharged rs 401 for 84 days, with this pack vodafone offer me 1 gb data and 300 local & national calls per day. But vodafone has frequently taken the main balance after consuming 1gb data on everyday main balance. The data doesn't stop after the 100% consumed of 1gb until the subscriber's main balance is over. This is cheating offer for recharge separately to make outgoing calls. I have got the worst experience with vodafone appellate office. Soon i'll migrate another network.
        Vodafone India customer support has been notified about the posted complaint.
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          A
          Achiever's Academy Banera
          from Gulabpura, Rajasthan
          Aug 29, 2017
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          Address: 311001
          Website: vodafone.in

          I wanted to do the recharge for unlimited calls and data which costs 347 in rajasthan for the validity of 56 days. By mistake whie doing the recharge i entered 349 instead of 347. For this mistake of mine vodafone kept the balance uncleared for around 20 hours and then they gifted me with 3 gb data for 28 days. Does this data has 10g speed.? So i had to pay rs.349 for that also the validity is only 28 days. Is ot fair..? My vodafone no. Is [protected]. Other companies just cancel the recharge if its not a registered plan in their list. I requested to customer care to cancel this recharge or to convert it to 347 plan but they denied. Thank you vodafone for giving me such precious gift.
          +2 photos
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            V
            vaibhav sachan
            from Lalitpur, Uttar Pradesh
            Aug 29, 2017
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            Address: Kanpur, Uttar Pradesh

            Sir mera nane vaibhav hai...
            Meri pr solve nhi ho pa rhi hai.
            Sir mai apko 2 dino se call kar rhu pr call connect nhi ho rhi hai. Maine[protected] sare number pr call kiya pr customer care officer se bat nhi ho pyi.
            Sir l hope that you will call me at early...

            Muje unse traif ke bare me bat krni hai.
            Please sir call me on [protected]

            Call me as soon as early.
            Vodafone India customer support has been notified about the posted complaint.
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              S
              siddhant gugnani
              from New Delhi, Delhi
              Aug 29, 2017
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              Address: 110051

              I've been calling the customer care since a month now. Whenever i call 198 and then reach the customer support agent connectivity option, it re connects me to the main menu. I've getting worst network experience in my area. It was good before. But since these 2 months the vodafone service is been the worst one. The net speed never increased from 500 kbps. I still didn't mind that but the networks are disappearing between my important chats and calls. I've missed my very important seminar because of that. When i try to call other service numbers referred on this site it says i've dialled a wrong number. Every one of the vodafone number is wrong i guess. I've switched over to this network by beleiving the network and all bt it's not satisfactory. I'm feeling like i've wasted my money investing here. I'll switch to other network soon. I[censored]ntill then the service get bettr then i may think not to. Just try to solve my problem or else i'll solve it myself my switching it to other network.
              Vodafone India customer support has been notified about the posted complaint.
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                V
                vaibhav sachan
                from Lalitpur, Uttar Pradesh
                Aug 29, 2017
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                Address: Kanpur, Uttar Pradesh
                Website: vodafone complaint

                Hello sir mere vaibhav hai.
                Mai customer care officer ko call kar rha hu pr call connect nhi ho pa rhi hai. Mai apse bat krna chahta hu kyoki muje apse kuch tarrif ke bare me bat krni hai.
                Sir mane 26/8/17 ko apse bat ki thi pr meri problem abhi solve nhi ho payi hai.
                So please call me
                Please call me on [protected]

                Please help me as soon as possible
                Vodafone India customer support has been notified about the posted complaint.
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                  G
                  geniushardik
                  from Vapi, Gujarat
                  Aug 29, 2017
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                  Address: Valsad, Gujarat, 396191

                  Vodafone after upgrading to 4g starting dec 2016 there has been various issues and very poor network. However upon complaining they told me it will take sometime for 4g network issues to be resolved. Now its almost been more than 8 months and it getting worse. Very bad coverage in internal signals outside is ok but in home or in office and you have no network at all.
                  Service no is[protected]. Issue not resolved.

                  My name: hardik shah
                  Vodafone India customer support has been notified about the posted complaint.
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                    A
                    ab23026
                    Aug 29, 2017
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                    Address: Mumbai City, Maharashtra, 400080

                    Hello team,

                    After soo many complaints to the customer care center about my network issues, i have not yet received any call from anyone and no one is even least bothered about my issue. I am becoming fool by paying my bills on regular basis even though i am not receiving good and satisfactory service. Can anyone help me with my issues or else i should go for portability. On 4g i am getting worst data speed. Check the screen shot.
                    +1 photos
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                      A
                      Aman Sheth
                      from Mumbai, Maharashtra
                      Aug 29, 2017
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                      My credit limit for the number [protected] is rs.9200. Yet i have gotten a bill of above rs.80, 000. The whole point of a credit limit is to stop all charges and block the phone once the amount crossed it. It is making a fool of consumers by charging me so much. The charges relate to international data. But no matter what, the bill should not cross the credit limit. If it does it is the fault of the company. They should have shut all services immediately. I request them to make the changes to showcase the new bill in accordance with the credit limit. Multiple mails and calls have gotten few replies and last 7 days they have stopped responding too. Each reply has been generic and ignored my problem.
                      Vodafone India customer support has been notified about the posted complaint.
                      MY NO. [protected]

                      I don't know how caller tune has been set to my mobile . It has been done

                      without my permission . So kindly return my amount and cancel all your and
                      activated all caller tone. Kindly take the necessary and immediate action.
                      .
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                        A
                        Arsh1998
                        from Ahmedabad, Gujarat
                        Aug 29, 2017
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                        My balance is deducted every day almost unknowingly,
                        but the customer care have no answer for this thing they say its for this for that, , ,
                        just no reason they have, i have ported my number to vodafone, please voda refund that money or justify the deductions, i suggest that voda is the worst company, ,
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                          M
                          milind200
                          from Mumbai, Maharashtra
                          Aug 29, 2017
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                          Address: Mumbai City, Maharashtra, 4000101
                          Website: www.vodafone.in

                          I subscribed to iroam free pack for 7 days plan after falling for luctritive advertisiment on apps. They asked for how long stay which i clicked for 7 to 8 days. After activation on 7th day i got message that plan will expire and i can opt for daily plan of rs 500 for iroam free which i did. Now vidafone has charged me rs 62000 for data usage and stating that the daily pack was activated 4 hrs late after 7 day pack was expired. How come vodafone charges such erroneous data for intl roaming. I had only opted for iroam free pack so why charge me or even start intl roaming with unexplainable rate without my consent. Also what is the logic to charge rs 62000 for approx 10 mb data. I see a total unethical way to rip of consumers by luring them to false advertisement.
                          Vodafone India customer support has been notified about the posted complaint.
                          Aug 23, 2017
                          Sandy Bandesha's response
                          Vodafone num is [protected]
                          Aug 29, 2017
                          Updated by milind200
                          The Vodafone Representatives have called several times and stating its an unbilled amount. still no co conclusion on how come such a erroneous charges can appear if my credit limit is rs 8000 and when I dint consent for activation of Intl roaming after pack is over.
                          In last 4-5day my vodafone number [protected] balance deduct automatically without any reason nd I have data balance also so plz refund my amount asap. Xxxxxxxxxxxx xxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
                          I just visited vodafone store gurdaspur nd asked them to replace my sim card nd they have given me new sim card nd promised me that it will be activated in 2 hrs but it's abt 2 days now and it's not activated yet... Do help me or I will switch to some other telecom company
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                            A
                            Amitp48
                            from Solapur, Maharashtra
                            Aug 29, 2017
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                            Address: Faridabad, Haryana, 121004

                            I finally have to write this mail as a complaint that i had forwarded a port request on 16/8/17 & submitted the documents & upc to airtel for porting purpose. But till date its being more than 15 days my no. Is not ported yet. I have made a lot of call to vodafone customer care for expediting my port request but they are misbehaving by ignoring my request & don't even worried about the customer issues. This is how they deal with people which is really ridiculous.

                            I request you to kindly look into the matter & get it resolved. I don't want to continue with vodafone services any more. Please let my request go ahead for porting. I am struggling with vodafone network issues from last 3 month. On each & every call i had requested not to put my mobile no. Porting request on hold. So please escalate this matter further & provide me the resolution.
                            +1 photos
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                              Z
                              Zenifer Dolly
                              from Tiruvannamalai, Tamil Nadu
                              Aug 29, 2017
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                              Address: 636007

                              Dear team,
                              I've recharged to [protected] for rs.300/- on 18th august 2017. My recharge seemed unsuccessful but amount got debited from my karur vysya bank account through mobile banking. I didn't get either the refund amount or the recharge yet. Please process the request as soon as possible and help me refund my amount. I'm not having any screenshot or the transaction id

                              Thank you
                              Vodafone India customer support has been notified about the posted complaint.
                              I can't make any call from my vodafone no:[protected] and no call is not able to receive.I am paying money for meeting my own needs and the basic function of a network is not working here.I am going to file a case in consumer forum i need compensation.This is not at all tolerable
                              My vodafone number [protected] was blocked for sending sms and calling from one week. When i asked customer care they asked me to register in TRAI. I havnt sent any sms since last 3-4 months. But without giving any alerts they blocked my number. how to unblock?
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                                J
                                Jagdish Rai Chonkar
                                from Hisar, Haryana
                                Aug 29, 2017
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                                Address: -
                                Website: Vodafone mobile service

                                Dear sir,
                                I have recharged my mobile number [protected] for rs 32.00 through paytm
                                On 28 aug 2017 at 13.50 pm. The paytm has paid you rs 32 and 32 double for one recharge of my mobil number [protected] vide payment order no [protected] and [protected] dates 28 aug 2015. First i tried the same through payrm but there was no internet at rohtak due to court of baba of dera sachha sauda sirsa, thereafter tried again and both the recharge successfuly occured
                                You are requested to return rs 32 to psytm.
                                Thanking you.
                                Vodafone India customer support has been notified about the posted complaint.
                                Sir ..
                                Iam the new costumer of Vodafone prepaid connection..Iam staying in andathode (trissur district). I have face so many problems basis of network..Today I can't connect to call...What is the matter..Plzz help me
                                My number not working
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                                  S
                                  shashank upadhya
                                  from Bengaluru, Karnataka
                                  Aug 29, 2017
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                                  Address: 560064
                                  Website: www.vodafone.in

                                  Not able to activate any caller tune from 55655 or vodafone app moblie number [protected] (Shashank, banaglore). I contacted customer care they were unable to help me they told it wil be possible to activate but when i cal 55655 for activation of caller tune its coming you are not able to activate and it is invalid please fix the issue and i want a call back from vodafone customer care as soon as possible
                                  +2 photos
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Aug 29, 2017
                                  Updated by shashank upadhya
                                  not able to use caller tune
                                  Aug 29, 2017
                                  Updated by shashank upadhya
                                  Phone/Mobile Number: [protected]

                                  Not able to activate any caller tune from 55655 or vodafone app moblie number [protected] ( shashank, banaglore ). i contacted customer care they were unable to help me they told it wil be possible to activate but when i cal 55655 for activation of caller tune its coming you are not able to activate and it is invalid please fix the issue and i want a call back from vodafone customer care as soon as possible

                                  not able to activate any caller tune
                                  not able to activate any caller tune

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                                    A
                                    Abhishek Thakor
                                    from Surat, Gujarat
                                    Aug 29, 2017
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                                    Address: 395009

                                    I got a recharge done of rs.195 i paid rs.2 9.57 on gst. I paid the access fee of rs.1 62.36. I recieved the talk time of 2.36 and i got new balance 1.35. Is this what we expect after recharge. What is the sense of taking access fee when you are already a customer of vodafone since years. Is this what we get after putting our trust on vodafone? I hope strict actions to be taken over it.
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                                      S
                                      Sudhanshumarwade
                                      from Surat, Gujarat
                                      Aug 29, 2017
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                                      Address: Pune, Maharashtra, 411027

                                      Hi i am getting terrible services with vodafone in my area where in i have opted for 4g plan and and on my phone also it shows 4g but i am getting speed less then 1 mbps and that's i have checked by doing speed test and which is annoying me everyday i have tried of writing mails and speaking with advisors on the phone i have
                                      Copied to nodal officer as well but still i haven't got any resolution on it
                                      All i am getting just waiver on my bill
                                      Which is not am looking for and
                                      I have also attached my phone's screen shot while doing speed test
                                      +1 photos
                                      Vodafone India customer support has been notified about the posted complaint.
                                      I rechareged my phone with 11Rs message balance but messages are not going can i know what is the problem
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                                        सागर नंदकुमार मिना साळवे
                                        from Surat, Gujarat
                                        Aug 28, 2017
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                                        Address: Nashik, Maharashtra

                                        Sir.. I registered my cell phone number for portability.. And vodafone company in first call say stay in vodafone they give me much offers.. But can't give.. Then secondly they told me to covert to 4gsim then i converted my sim to 4g but can't give me offers and miss guide me and also bared my cell number... And not giving me proper help... As i visited their vodafone store..
                                        Vodafone India customer support has been notified about the posted complaint.
                                        After porting my number from Docomo to Vodafone i am unable to do recharge my number online .everytime it is showing this "plan is not available for your connection please try other denomination". Please resolve this issue.otherwise i will have to discontinue the service.
                                        Gargi ganguly
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