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Vodafone India Complaints & Reviews

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Last updated May 27, 2024
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Vodafone India reviews & complaints page 465

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Y
yakul
from Gurgaon, Haryana
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all services deactivate / barred for mobile no. 9736574200

Address:New Delhi, Delhi, 110085

With reference to the above mobile number all the services were barred on 14/08/2017 without any reasons. On calling the customer care the reason given was wrong address verification. But to my surprise no physical verifications was done actually. On repeated requests at vodafone store no satisfactory reply is given by their staff. According to them i need to shift from post paid to prepaid and again from prepaid to postpaid. Is this the...
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Kitaro Debbarma
from Barpali, Odisha
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sim registration failed

Address:West Tripura, Tripura

Sir
I am using vodafone pre paid sim since last 6 years. Today all of a sudden its showing sim registration failed. I've tried several method thinking it might be my phones problem but its not. Now i cannot contact with my dear ones and other people as i've only one sim and there are many official things which are link with this number. I would like to request you to please see the matter as soon as possible.


Regardsbr...
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S
SGlobal
from Mumbai, Maharashtra
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vodafone india vodafone customer & vodafone services in whole

Address:Pune, Maharashtra, 411019
Website:www.vodafone.in

This is really very poor service.

We have taken new sim from vodafone of no. [protected]. Also we have paid the charged rs 350/- i submitted the documents and the sim which should have got activated in two days took weeks to get activated.

And most miserable part was it got deactivated without any information from vodafone customer services. We have visited to store also but still the sim deactivated no any action...
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M
majhees
from Pune, Maharashtra
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vodafone 4g signal is not working on redmi note 4 mobile

Address:Pune, Maharashtra, 411057

I am using vodafone sim (Same number) for more than 7 years. I got very good services from them.
3-4 months back i have upgraded my vodafone sim from 3g to 4g as suggested by the vodafone. But i never get 4g signal on my mobile (Redmi note 4). I called vodafone customer care (198) number for around 4-5 times and never get proper solution for this.

Please take necessary action on it.

Thanks,
S majheebr...
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A
atul3531
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i'm complain about my data network issue and billing issues!

Address:Mumbai City, Maharashtra, 400017
Website:vodafone.in

I am using vodafone postpaid service from last 2 years and now am facing data network issue on my number! And its still not resolved from vodafone it's creating past 5 months and vodafone dsnt care about it!! And evry month they charged total bill of my plan and extra charges!! Why should i pay?? If i dsnt get a good service then why i will pay for it!! Pleaseresolve my problm as soon as possible!!
My registerd mail id : [protected]@gmail.com...
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S
Shrooks
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gprs charges

I had activated international roaming charges for a few days and was charged a bomb for just 3 days.. Though i was mostly on wifi and my mobile data was switched off.. The bill was ard 8k.. Then i deactivated international roaming and switched off the mobile data but i am still being charged.. As on today the bill is at 19k approx.. What kind of money making scam is this?...
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S
surya0123456
from Mumbai, Maharashtra
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vodafone customer & vodafone services in whole

Address:Mumbai City, Maharashtra, 400705

This is really very frustrating..
Didn't expect vodafone services to be so low.
I got a call from vodafone customer care from ms. Jhanvi asking for if i need a new vodafone sim on which i replied yes and a person was sent to office to collect documents.

I was charged rs 300/- for a sim which is free of cost, i submitted the documents and the sim which should have got activated in two days took two weeks to get...
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V
Vinod Koranga
from Mumbai, Maharashtra
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wrong billing

Address:Thane, Maharashtra, 400610

There has been wrong billing to my vodafone number i. E., i am registered under corporate plan cug. But still i have been charged. The number with whom my calls were made was also under same cug. Further vodafone system has worked sometime and failed to work, as they have levied charge on few days leading to bill amount of 1331.

I raised the issue, kindly resolve..."service registration number[protected]"

I have...
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T
Tophani Dm
from Panipat, Haryana
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recharge failed & rude call by customer support from vodafone

Address:560076
Website:Vodafone India

First of all the person who called from vodafone was not ready to listen to the problems. Moreover he was asking me to give my debit card number in which he can refund the amount.

Why the heck should i give my card number when i recharged my mobile through paytm, and incase if you can't transfer to my paytm account, why can't you refund the entire amount to my mobile number, or else if you are the same network provider atleast...
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P
Pintoo Jain
from Pune, Maharashtra
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postpaid billing issue

I am regular customer of vodafone since 6 years as a post paid, vodafone since 6 months chiting with me, as per vodafone exucative given me 699/- plan with all incoming outing and roaning free, no any other charge need to pay for calling, however now they has been charged more then 699/- plus tax, like may around1400, june 1750 july 1086, why i pay extra amount, they charged for roaming services, but when they offering me plan, i calearly...
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P
peer ansari
from Mumbai, Maharashtra
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not able to send sms to 1900

Address:Mumbai City, Maharashtra, 400103

I have heard from many of vodafone user vodafone have blocked the number 1900 for porting. User can't send the sms to 1900. I also google it today i got the same reviews from other user.
I am trying to send the sms to 1900 for portability but i am not able send the sms
Getting an error unable to send the sms.
And one more thing i thought might i have network or other issue. So i tried sending sms to another number it...
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A
AHPS5080 ACCOUNTS
from Delhi, Delhi
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unethical behaviour

Address:Gorakhpur, Uttar Pradesh
Website:CONSUMERCOMPLANTS.IN

Dear sir

This is inform you that your vodafone, medical college road, there employee have not good behavior is found to customer related to query of postpaid bill pls instruct to there vodafone store employeesfor good service support to customer of avoid compaint to high authoerity. I am also showing that no resolve query in timeing 6.45 pm to 7.00 pm and facing a lot problem for asking next day.

[protected]...
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N
Nayan nikhil
from Lala, Assam
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I lost my phone yesterday so I want to block my sim card

Address:Ranchi, Jharkhand

Hello sir/madam

Iam a vodafone user with mobile no [protected].
I have lost my phone yesterday so i kindly request to block the sim.

I have lost my mobile number [protected] yesterday and want to block the sim to avoid misuse. How to proceed.
Mine vodafone mobile number belong to the ranchi (Jharkhand)

Thanking you..

Regards
Nikhil nayan...
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S
sumeetpal
from Noida, Uttar Pradesh
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recharge

Address:143001
Website:vodafone.in

I have recharged my vodafone number [protected] with amount of ₹343 from official vodafone app on 19 august 2017 at 9:17 am. The required amount got deducted from my idbi bank account but i havent got any recharge on my vodafone number. I was about to call urgent for my business issues. I got harassed. Kindly return my money or i am going to sue you. I am unable recharge again untill i get my money back....
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A
anindya sundar Roy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged inadequate amount for internet usage

Hi sir,

I have been charged extra 886 rupees as internet usage bill. Since i opted for monthly postpaid plan which is having monthly free usage of 2 gb as promised by customer care agent. But i have received an bill amount of 1600 rupees for extra internet. I have got messages from vodaphone that i have used 1.335 gb for my bill cycle and upon calling the customer care i have told that the internet usage is nearly 4 gb. Please...
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A
amit baraskar
from Ahmedabad, Gujarat
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value added service activate without permission of customer

Wwe pack zone is activated without permission of customer and unaurthorised charges 90 rs deducted which is illigal and vodafone service is known for trust. But this tm vodafone disappoint me and it happens while doing work on my mobile. Directly message has arrived with said service nd rs 90 rs dedecucted at same time. I have using vodafone service in my family for last 10 years but such service never ben activated in my entire 10 year of...
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G
geetanjalikarpe
from Delhi, Delhi
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bad internet speed and customer care service

Address:Pune, Maharashtra, 411041

We have raised complaints on 15august 2017 that we are not getting internet range in sihagad area and they informed it will be resolved with 48hrs again on 18 august 2017 call customer care informing still no range and asked them to way off bill as they have not provided service as when we don't pay bill you charge penalty to us in same way if you are not provided service you should way of some amount from bill as we are not able to perform...
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R
R I Patil
from Pune, Maharashtra
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network issues

Address:Pune, Maharashtra, 411060

I am staying in ARV Imperia, Pisoli, behind Dharmawat Petrol Pump Kondhwa Pune, since 4-5 days there is major problem for connectivity and call dropping with network of Vodafone. I have compliant with customer care also, but not getting resolved, Being a old customer with vodafone, I regret to inform you that nobody is taking care for the same, inspite of complaining...
my mobile no. [protected]i...
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K
Kumar Natarajan
from Idukki, Kerala
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conversion of my prepaid request is not processed

Address:600015
Website:[email protected]

Dear team,
I inform you that, i have visited to the t nagar vodafone store room in chennai and submitted the documents for convert the my sim (Mobile no [protected]) from postpaid to prepaid on 14th august 17. I have paid outstanding amount of rs 940 and 170 for new sim charges. Post settlement the payment they told me that you sim will be activated by wednesday. However my request was not processed till now.
On 16th august...
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Address:530013

Hi team,

I am the customer of vodafone with [protected]. On may 2017 i came to uk from then i am not using my number but recharging for every 2 months. I have last recharge on june 10th od this month. As per the regulation, it was not completed 90 days even though my number was deactivated. When my brother visited to near by stores the executives are asking to convert to postpaid to allot the same number. I tried to write to...
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