Vodafone India Complaints & Reviews

Hi,

I am post paid customer of vodafone and my phone no is [protected]. The vodafone representative explained me about new plan calling + data in rs 349.
Plan name is red4business_349_2017. He said one gb data in month will provide you.

Regularly i am using jio for data and i no need to use vodafone data, so i not notice my bills and pay regularly.

Now i talk to customer care and they says that you not listen carefully about plan its 100 mb in a month.

Company cheating me regard this plan from when i changed my plan.
And charged extra money from me in every bill.

Please intervention and resolve the issue asap.

My vodafone mobile number is [protected] i am misguided with vodafone customer care to tkae 399 plan saying my bill will be less on the contrary i received huge amount of rs. 1500 this month which is wrong.

First of all i have not used coz i am using jio past 3 months now, then vodafone deactived for 10 days then howcome so much amount bill i recevived. Upon calling they are not listening every month they charge so much please help me and get the reversal of my bill.

Thanking you

I am a good coustmer of vodafone and i am using this services for the past 5 years;
Recently i have taken a new sim on 12 aug but on that day they did not activated sim, so on next day when we went to that store and said about that sim not activated at that time activated, but did not recive any balance on that day but paid 444 amount to the agent of vodafone, on taking new sim we have asked him about the plan he replaid that daily 1gb with unlimited calls gor 84 days, more than that he did not given any information regarding this; next when i a go to store and asked to the same agent that i did not recive balance that time he had done the recharge and i recived only 2gb date and unlimted calling for 35 days only, regarding this i have complained to the coustmer care they intially asked the store details on the time of giving complaint i don't have the store details, after two days i recived a call that only store agent can solve this issue like that he said to me, but when i gone to store and asked about that he is just replying that the sim must be in 4g device only then you will recive the offer but on the time of taking new sim he did not given any information about it, when i asked him about why you did not given this information before that time he is liying that he had said, if he had said that information we could have kept the sim in 4g device only, regarding this i have called to the vodafone coustmer care nearly 20 times but they are saying that they will the issue and asked the store details but today when i tried to call to the vodafone coustmer care call is going in loop the coustmer care has just blocked my calls not connecting to them, please help me regarding this and get me 1gb/day with 84 days validate

Hi,
I went to vodafone store nagawara on 29th july for postpaid to prepaid migration. They took cash of 476 from me. Also auto pay of 242 (Bill) was deducted from my debit card, so totally 718 i have paid.

Since the stupid vodafone people delayed to migrate my sim, i had called them so many times, but as usual received a careless response.

After 15 days my sim got migrated from postpaid to prepaid and in this period i have not made a single call. And these have charged 357. And i dint receive 242 plus extra charges still.

They are telling that it is procedure to be followed.
I we don't pay bill on time, they charge extra fine. What bull # procedure they follow i don't know. They delay for all the requests. And this is the 3rd time am writing here and no action taken still.

I want whatever i have paid extra to my account.

There is no 4g network coverege at my location. My mobile number is [protected], west bengal circle. There is a vodafone 2g tower beside of my house. I can't access 4g internet. All the vodafone customers are facing same problem at my location. My location is a market place. I complained customer care and vodafone store many times but vodafone customer care did not take any steps against my problem.
My location - majhpara ration shop, debottar lakshminarayanpur, p. O-par raghunathpur, p. S-domkal, dist-murshidabad, west bengal, pin-742304
Landmark - majhpara ration shop
Near - majh para jumma masjid

I have personally gone to the vodafone gallery on sv road, andheri west and have requested them to deactivate on 3rd june'17, these shameless beggars have sent me a bill for rs. 766 payable on 29 august'17.

Please note my complaints numbers are:[protected] dated 3rd june'17 and subsequently[protected] dated 12/8/17.

Please ask withdraw the above bill and deactivate the service.

My vodafone plan 199, i tack only talk plan but bill generate with internet plan, in the time of connection i requested your staff no any need internet plan, but she was add internet charges. I am no any use your internet.
So i kindly request you correct my vodafone bill urgently.
I no any payment paid for internet charge.

Thanks
Ramanath labh
[protected]

My vodafone number is [protected]. On 19-august-2017 i did recharge my number from icici net-banking for rs249 and also debit card payment 249 through same bank. Both the time transaction got failed. But totally 498 rs deducted in my account

Please verify the same and you can contact me on [protected]@gmail.com or my mobile number:[protected]

Regards,
Iniyaraj.

I had recharge of rs 399 for vodafone internet 4g internet with offer of 84 days. I had complain regarding this and they replied me that we know that we had internet speed issue and in near future we look into this. But that's not right thing as i get my 399 rs. You should give me internet speed and good service if not than kindly give me my 399 rs. Back.

Hi

I was traveling to usa in july and had called vodafone customer care to activate international roaming and simultaneously deactivate any data plan.

I did this because i only wanted to receive otp messages from my bank. I was not using my vodafone number to make any calls or use internet. I was told i have to pay inr 150 per month for such services, to which i agreed.

One day when i was in usa, i got a message saying that i have consumed 14mb for which i will be charged inr 8500. It was weird because i did not use my vodafone number for any data and also i had opted only for call facility in usa and not data plan.

When i called customer care, i was told they will look into waiving off the inr 8500 but was told to wait for 24 hours and in the meantime i can pay my outstanding bill of inr 1000. I waited but even before their call, my number was barred for any outgoing calls.

I called customer care from a different number and was told to wait for next billing cycle to get the waiver which was 20 days ahead of the call. I told them how can i wait for 20 days without any number, they said this is how system works and after a day, my incoming/sms facility was also barred.

I had no option but to switch to a different operator. After a week of this, my friends are now getting calls that they will initiate legal proceedings against me (For inr 1000 + 8500) even while i was waiting for their call.

My phone no. +91-[protected]

Vodafone should waive off the entire inr 8500 from my bill, whenever it is generated and issue a formal apology for my harassment. Otherwise, i will have no option but to take legal recourse.

Thanks

I have multiple vodafone numbers in mumbai, one which i have given to my mom is [protected].
3 months back somehow the plan got changed from a basic 126/- to a higher plan of 400/-. And since i did not make the payment it was deactivated last month. Now i had to make a payment of 1700/- for 3 months and reactivate it. When asked to change the plan, the vodafone store guy is saying that since this is a corporate account i would have to send an email from my office email address to make the changes. And since our office emails dont have the access to send emails to enternal domains, i would never be able to send a mail. I wonder how did they change the plan to a higher value without a email. Try calling on customer care number, but thats a never ending story on ivr without any results.
Need to know if anything can be done about it, because now i will not make any payments.
Anil kumar varil
[protected]@gmail.com

Hi
I am highly disappointed with your service and customer support care.
Every time i am getting different response
And i dont want to use your services further. I have 8 no. And i want to change my service provider.
Following are my no
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Regards
Vibhor
[protected]

I just upgraded my sim from 3g to 4g vodafone provided me 10gb data, i just recharged rs165 to my no.... While using free data in delhi ncr reason... Network varies from 4g to 3g...4g to 2g... They (Vodafone) cut my balance rs 111... And when i called them 3 times they said they will cut my balance because my network varies from 4g to 3g... And 4g to 2g that's y we cut ur balance... What a sit...1st they do not provide network strength and 2nd dor their own mistake they cut my balance... I want to through this sim now in peaces...

Hi, one month ago i deactivated my datasim [protected]. The outstanding i wanted to clear but the vodafone online bill payment says its an invalid number since its deactivated now. Pls help me in clearing out otherwise next month u guys will oy come and say sir u did not clear dues so here is new bill with late fee

Hello sir my mobile quarrel was stolen yesterday, in which vodafone's sim card was installed and one other simcard that is idea, please block my vodafone number just now i shall always be grateful for this thanku help me please thanku so much hello sir, vodafone's sim card has been running for a long time but when i was coming from kali, my mobile was stolen in the bus. There were two sims in the mobile. One vodafone and the other idea's head, i request you may you always be thankful for my vodafone phone number to be blocked soon.

Hello,
My vodafone sim isn't that much good as it is describe in the adds. My sim has a very low internet connection, even though it shows 4g network, it only speed is 200 kbp/s or even less which is a very tired some for me when i download a movie, so i think i have to skip the vodafone sim and opt for the others and who would want a slow network in a high speed friends.
Thank you.

Already complained against the non-compliance of commitment against successful recharge of rs. 344.00 on 22nd july 2017 at 23.46. Non availability of data pack as well as no call could be done. Offer sent to me from 57643 on 22nd july 2017 at 23.45 for recharge of rs.344.00 56gb (1gb/day)+free calls - 56day. Successful recharge on 22nd july 2017 at 23.46. Vide transaction id: kor[protected]. Internet pack stopped and as well as no call could be done on 19th august 2017 without completing 56 days.

Dipak kumar mal
Mobile no : [protected]

Please note that one offer has been sent to me from 57643 through sms on 22nd july 2017 at 23.45 stating that i may get the benefit of 56gb data (1gb/day)+ free calls-56d on recharge of rs. 344.00. Accordingly i recharge successfully of mrp rs 344 on 22nd july 2017 at 23.46 vide transaction id kor[protected]. On fine morning of 19th august, 2017 one sms has been sent to me that your internet pack has expired. Dial *111# to buy internet packs from vk-vfcare and since then no data as well as no call could be done without completing 56 days. Is it not a matter of complaint? Is it not a matter of cheating of vodafone? Strong action should be taken by trai for non-compliance of commitment.

Dipak kumar mal vodafone mobile no. [protected]

With reference to the above mobile number all the services were barred on 14/08/2017 without any reasons. On calling the customer care the reason given was wrong address verification. But to my surprise no physical verifications was done actually. On repeated requests at vodafone store no satisfactory reply is given by their staff. According to them i need to shift from post paid to prepaid and again from prepaid to postpaid. Is this the way to activate the services. Very surprising.
Please consider my request on urgent basis as i am working in an mnc and am not able to use my phone for the last 5 days. If my complaint is not considered i'll have to forward my complaint to higher authorities.
Thanks

Sir
I am using vodafone pre paid sim since last 6 years. Today all of a sudden its showing sim registration failed. I've tried several method thinking it might be my phones problem but its not. Now i cannot contact with my dear ones and other people as i've only one sim and there are many official things which are link with this number. I would like to request you to please see the matter as soon as possible.


Regards
R. Db