Vodafone India Complaints & Reviews

I have ported one aircel sim of kolkata region to vodafone gujrat. My sim is now activated since yesterday evening after completing verification successfully. At same time my existing sim of previous operator was de-registered. But till now i am facing with no outgoing call with message "no facility on your mobile". I have visited vodafone mini store of sector 22 in gandhinagar gujrat. He told to wait for one day. I dialled 198 no to resolve fault three times but all the time he did not satisfy. Even i talk to floor in charge mr vivek. He also give nonsense and irritating answer. He told me to again visit vodafone store. I do the same but still facing problem.
I am not satisfied with vodafone service and illiterate employee.
I want proper reply and compensation for inconvenience during this period and further un-expected period because my previous sim has already been deregister ed and i m unable to place call any where and give me advise to switch to other reliable service provider with compensation.

I was using a number [protected] at mumbai which i had ported into idea
And then airtel because of service issue. At the time of porting i had paid all dues. But after more than 2 years of portability getting sms for pending dues of rs.183.05.

1) how my number was ported to another if the bill was not paid?
2) why there was no communication sent via email or sms these years?
3) where to file the harassment case against them?

Hi team,

I have purchased two phones from amazon i. E. "moto g4 plus 32 black & moto g4 plus 32 white" in which i got offer of 45gb free internet on vodafone connection.
The issue is that i got offer only in one sim which was inserted in white color phone but in second vodafone sim which was inserted in black i got only message that "congratulation you are eligible for free 45gb internet" but its not added in my plan or not activated.
I contacted to vodafone several time always they says that wait for 48 hours it will get activated but still it is not activated or added, now vodafone is refusing and giving various diffrent diffrent reason.
Please help me asap

Mob: [protected]

I had taken a new vodafone sim (Ph no [protected]) everything was fine until two days ago when sms and calling stopped working. Neithet incoming nor outgoing is working. I don't even receive the service messages. But the funny thing is that the 4g data plan works perfectly. I have enough balance to call/ send sms. I have tried the usual hacks like turning flight mode on and off, restarting the phone, changing sim slot etc. When anyone tried to call me it says that my number is temporarily out of service. Please fix the issue as soon as possible

Dear sir,

Please send me my prepaid mobile number statement for last one year on my mail id provided at the earliest. I want my call list for last 1 year incoming, outgoing, messages and miss call detail.
Mobile number - [protected]
Name - saif sayyed asif
Mail id - shabista. [protected]@gmail.com

Kindly send to me call detail on my this email id, shabista. [protected]@gmail.com, please do the needful in this regard.

Thanks & regards,
Saif sayyed

This is in regard to deactivation of my vodafone postpaid number [protected]. The request for deactivation was put up in following series:
1. May 10, being service request number :[protected]: this request was on call to customer care service and i was assured the number shall get deactivated in a week. But, to my disappointment the request was not processed and billing cycle continued. After my inquiry i was told that i will have to go to vodafone store for deactivation. Why was i not told the same in the first place??? I was forced to pay a sum of rs. 380 instead given the fact i was unaware that my request was processed.

2. August 2, 2017 being service request number:[protected], this request was put up by visiting vodafone store. I was told i will get a confirmation call within a week. I got a call from vodafone being number : [protected] on 9th of august at 4.57 pm and i clearly confirmed that i want to deactivate this number, to this i was told i will get another confirmation call. But i could not pick the call which was made to me on 10th of august at 6.21 pm. Post that i received a message giving a service registration number[protected]. On an enquiry i was told that my deactivation request has been cancelled and previous postpaid plan has been activated.

How is this possible?? When on 9th of august i have confirmed my request for deactivation made on 2nd of august 2017 how can vodafone just cancel my deactivation request just because i was unable to pick their call.

This is highly disappointing. I want my number to get deactivated right away. I will not pay a single penny if any unjustifiable bill is raised against my number.

I have converted my vodafone number to prepaid from postpaid, the service desk executive at vodafone store, belvedere tower station, phase2 gurgaon took the amount of 103 rupees for the frc and they told the recharge will be credited to your account once the sim get activated (Within half an hour). It's been 2 days after activation but the recharge didn't get credited. Also i am unable to recharge the number by my own....

Hi,

I wrongly recharged my vodafone number [protected] for amount 396. I recharged from my vodafone app so this number [protected] was coming there, i forgot to edit this number and wrongly recharged this instead of [protected]. I want to recharge my number for 445 plan on [protected] number. Transaction id - jcmp[protected], kindly resolve this issue asap.

Thanks & regards,
Nikin

Fab zone videos charged me 35 rupees on 31st july 2017. I followed the procedure to deactivate it. Didint get the refund. I repeatedly called the customer care but didnt get a refund. This is a vodafone scam. This should be taken to the court. Wort service ever by vodafone. A lot of customers have faced the sae issue. Do something vodafone. Stop stealing our hard earned money. [protected]

I have Vodaphone No. [protected] & requested for portability dated 31.07.17 due to no network at my work place . Had paid bill as on 02.08.17 of Rs. 625 but portability not done .
Had call customer care several time to know the status but executive disconnect my call without any reply .
Request to you pls look into this matter .

I am facing with my post paid connection 499 RED plan, i am sharing screen shot of the message and my total usage done.
The point of mail is that i was promised for 6GB plan and i am using accordance to it, but i am getting message which shows that i have 9GB plan and i have used 90% of it and only 915 MB is left, On the other hand i am keeping track of my usage and i have shared the details in the attachment.
I am facing this issue second time and last time too i was charged high without no reason.
I already complaint about this to vodafone(vadafonecare.[protected]@vodafone.com) but they did't replay till now.

Dear Sir/Madam,
Already we have requested to disconnected the following numbers.
[protected] / [protected] / [protected] / [protected] / [protected] / [protected] / [protected]. In spite off these numbers are in the current activation. so kindly do the needful to deactivation to the same.

Regards
UNION ROADWAYS LTD, DURGAPUR

Myself anuradha dash bearing no. [protected] a glorified customer of your company, has been misbehaved by one of your sales person who not at all have the knowledge of handling a customer professionally. I had some problems regarding your sim service, hence forth i have walked to my nearest vodafone store to discuss it and to get a solution to it but my inquisitiveness turned out to a havoc for me and i end up being embarrassed by the sales person. So before lodging a fir i found it more promising to inform the vodafone first. I demand justice for me at the earliest.

Bill for Rs 458.88 for the month of July was paid by me through net banking ICICI Bank on 25 th July. Due to mal functioning of Server i was unformed my transaction for Rs 460/- failed hence i tried again . In fact both times 460/- each were debited by Bank from my account. The details are Rs 460/- Paid on 25 Th July at 1101 AM vide transaction no [protected], and Rs 460/-at 1103 AM vide Transaction No [protected]. Thus I have paid Rs 920/ On 25 th jULY BETWEEN 1101 and 1103 AM against Bill of 458.88. Please reconcile your accounts and excess amount paid by me be adjusted against next month bill. Kindly confirm adjustment.
Virendra singh Sankhla

This is to inform my no is [protected], we are using corporate plan for our hote use but you people are activation any offer with out permission we came to know when we received billing. Why this things are happening. Without my permission you people have activate international roaming which cost me 2500 rupee which is not a small amount. please make sure this things should not repeat it again in future. expecting a call asap

The Vodafone service is so bad in Cochin, that I decided to port out of Vodafone to other service provider. Vodafone is not allowing to port out quoting 90 days lock-in period which is applicable only when you have ported in / out from other service provider. I did a zone change from delhi to keral in the recent past (within vodafone) and vodafone is considering this as porting.

Hi,
I made a recharge on my mobile ([protected]) of rs 195 from my paytm wallet and i got a talk time of rs1.93, gst of 29.75 and access fee of 163.32.
I need my money back, either via talk time or send it back to paytm. This is hillarious thing of deducting money. I need an immediate respond to my complaint.
I am attaching the message pic as proof.

I already send Email vodafone care centre there no any needfull reply its seems like #### this network. Before was ok suddenly since 2 days no network. Am living at Priol Ponda Goa. My no. Is [protected]
Not only me customer all our area people suffer for network coverage before was ok now suddenly stop no range.

Please try solve this problem as soon as possible.

Thank you
Sagar Kundaikar

Sir
I am R.K.Banik a retailer of Vodafone and other telecom services under West Bengal Telecom circle. There are no service for wrong recharge reverse except above Rs 50 top ups. We can sale hardly 3 or 4 thousand after solving thousands of quarry and problem of customers, we give lots of efford to convey the customers and loss lots of energy to make a customer, but we get return a maximum profit 2.8â„…. Today l loss a 344 Vodafone recharge by mistake, dealer helpline replayed they couldn't reverse the amount because there are only reverse done for the top up balances.
Now the point is the companies looking for there won profit they could not judge the situation.
So it would be very pleasure to retailers if an option be added for reverse the any amount of wrong recharges .

Hello sir/ma'am

I was using vodaphone postpaid number[protected] in rajasthan (Jaipur) and vodafone change my plan itself without informing me and now my bill reached around 1500 for 4 months. Due to some personal issues i couldn't make it possible to pay bill on time now my number is not working from last one month because they closed network on my number.

Now i want to settle my bill as well as want to convert my no. Into prepaid but they told me to pay full amount first then further process would be happen so my concern is that they are asking to pay bill even when my number was disconnected by them. So please do the needful for resolve the issue.

Regards
Rajendra pareek
Alternate nuumber
[protected]