Vodafone India Complaints & Reviews

Sir,
You have not redress my concern.in your mail you have mentioned unbilled amount of rs.3250/. This is wrong, seeing your this charg pattern i am not using your phone talking to india from other phone only in emergency using vodafone service so international pack has no benefit to me, i strongly protest it. There is some thing wrong going in your system. I have record in my phone of out going call, sms and other. And will be in your system too. Please mail me the usage detail till today i. E. Up to 7th aug17 after billing cycle date. I am on bell carrier as per your sms and got it confirmed by your officer on 4th evening at 04.29 pm too. At this time my unbilled amount was 162 minutes. On 5th morning again i call customer care ask the unbilled amount they reply it 189. So it was confirmed that i am on correct carrier and also confirmed by the customer care officer in talk on 5th morning at7.11am.
Further i want to put an anomaly of your system before you. On 5th aug17 at 7.11 am morning my unbilled amount was rs.189/ and as per your email dt.07.08.2017 at 3.45 pm evening, the unbilled amount is rs.3250/ means in two days i. E.in 48 hours my uses was 3050 minutes., means in one day out going call is of it is 1525 minutes, means my out going call is 25.42 hrs daily oh god what a miracle is in vodafone in one day there is 25.42 hrs rest in word it is of 24 hrs. You people should report to nasa and isro as well as govt. Of india about your this research & deed. And if you are busy allow me to write this to nasa and isro. And more shocking thing is, as per your charge hours i was continuously on phone use, not slept, not went to bathroom and did not did any thing except talking on phone. If vodafone have designed such system to charge in such manner, please confirm this because it has no benefit to me and i may took other course.

I have complaints about network or internet signals before 15 days but till today there are not any solution from vodafone. Customer care contact me and accepted problem is there. When i contacts customer care 3- 4 time they hold my call 12-15 minutes. When i say customer care why hold me so much time they told me you are not a signal customer i have many customers. But i ask you customer wait you response 30-40 minutes.

Pawan kumar usuing pre-paid connections on mobile no : [protected] lost my mobile with sim card today at 4.00 p. M. Near kalindi kunj near jasola vihar new delhi 110020

So though i made a complain about the same on [protected]. Now further again request to block my sim card immediately.

What shall i neeed to do get the same mobile no?

Regards,
Pawan kumar

My mobile number is [protected], & my wife's number is [protected]. I registered for porting out & with code vl324747 after paying my may 2017 bill which was to be paid by 09/06/2017 and our billing cycle was on 22nd of every month. We had been paying our bills online. I had requested our june bill so as to port out before 22 june 2017. When i did not get any bill i paid rs 250/- as advance for my average bill of about rs 202/- for june 2017 & also rs 250/- for my wife's bill also. Inspite of payment of june bill on 19 june 2017 when due date was 09/07/2017 vodafone generated an inflated bill of some rs 300/-plus which was not understood. Vodafone had confirmed porting out on 21/22 june and our mobile was disconnected on 24 june & we went to reliance jio & activated our services, but kept getting reminders to pay up rs 128/-. Now i received an sms from jionet that there is an outstanding amount of rs 227.66 & a threat as per mnp regulations my services may be restricted. I'm bringing to you the unethical practice by service providers to bill the subsequent month inspite of bill amount having been paid. May i request you to instruct reliance jio not to restrict my servises till you resolve my & my wife's case failing which i will be forced to approach the consumer court for relief.

This is to inform you that on last wednesday my sim was hacked and i had to face some unwanted issues beacuse of such activity.
It is very annoying to receive such kinds of phone call after such activities. Though for the time being my issue is solved but still i'm not sure about your data base security.
Hence i want a letter which summarizes an apology from your customer care, so that i can present that when someone accuses me such things.

My sim isnt activate whenever i am trying to do it the sim card always show registration failed even i recive message on my alternate no. that sim is active i tried it many times but nothing happen even visited the office even the service they provide is reckless they just tell it will soon but nothing happen
hope my problem get resolvedsoon

Hi
I have vodafone number [protected] which i have asked to port. Inspite of my bills been paid more than actual and documents submitted, the company is delaying the porting request. They want to increase the rental and harass me. Since i have already shifted, it is really inconvenience for me.
I am not happy with the service and therefore want to port it. But seems they can give thousand retention call. But not actual service.

Disgruntled customer
S. Ghosh

I had been using vodafone postpaid plan for my mobile no : [protected].
I wanted to change my post paid plan to prepaid plan. So i went to vodafone store which is in madurai, northveli street branch. I paid my bill and i have given my
Aadhar proof and photo for changing to prepaid on[protected].

They deactivated my sim on[protected] at 12.00 pm night.

My vodafone sim card not activated till now.

Very very worst network. I can not do my official work.

Iam not able to send outgoing sms to any mobile number and i have cleared vodafone customer care multiple times. Every time i called in was told to re-enter the sms service center number [protected] but this is not solving the problem. I also send multiple emails through my vodafone apps and through gmail to vodafonecare. [protected]@vodafone.com but haven't get any reply to solve the issue apart from the auto generated reply email.

I have also attached the screenshot for the gmail email.

Please look into this issue and help is resolving asap.

Thanks
Santosh kh
Mobile no: [protected]

I had been using vodafone postpaid service since 1 year. I requested for postpaid to prepaid migration by paying pro-reta based statement on 7th july 2017. And issued prepaid sim on the same day from vodafone store.
Till date the number not been migrated to prepaid and i have received the bill for this month again.in between i have called many times and asked them to stop services else i will not pay bill. (They might be having recorded data for those calls).
To summarize vodafone does not care about customer requests, now they are asking me to pay the bill so that we can proceed for migration (Which they didn't done from last one month after multiple requests).

Sir, i am using vodafone's number and a bill of rs.643/- was due on me for the month of july 2017, which i have paid on line with my axis bank app, but the company have restricted my outgoing call, due to which i am facing irreparable loss. I have requested many times at customer care, using other mobile number, but all in vain.
I could not submit my bill due to engage in some problem and now i had submit my bill 02 days ago, but company is not continuing my outgoing calls, even not considering properly my grievances. I am using this number for long time. Now for last two days i am unable to use my number, in most critical moments. By this act of service provider i feel too much harassed.

Hi
My vadafone no is [protected] and my latest bill of august 2017 is showing i have charged rs.168/- for calling 51717 on 27th july 2017 at 11:01:36 for 12.10 min. Which i have not done and i dont even know whom this number belongs to also it is not even showing in the call history on my phone.
So kindly look into this matter assap and send me a revised bill as i am not going to pay any extra amount for the services i have not used.

Nowadays one or two vas are activated on my mobile number without any request to activate the same. Everyday i have to request to deactivate vas from my services i even don't want in any sense. I request you people to please stop the practice of looting the customers in these ways as this will only degrade the reputation of the company as a customer can expose you to social media and spoil your customer base. I have already decided to switch to some other service provider who is more loyal to their customer and not looting in illegal ways.

My vodafone no is [protected], migrated from vodafone post paid to prepaid today i. E. On[protected] and confirmation message received at 5.30pm. Frc with 445/- made at voda store located vidyanagar-pin_583123 at 6.31pm.
Since then i am trying to connect internet. But it is not connecting. Contacted customer care on [protected] and 198. I have tried 5 times for resolving my issue.

​one of the representative informed me to recharge with rs.10/- to maintain minimum balance and wait for 30 mins. That also i have done, but no use.

Again at from i tried to contact customer care, but no body resolved my issue. Finally one mr santhosh suggested me to same voda store at 9.05pm where this store closes at 8.00pm only. By informing this he told that he had raised the complaint (But complaint number not provided) wait for two hours for internet connectivity.

I am sorry to say this no one of your representatives are solved my issue. Kindly look into the matter and solve my issue as early as possible.

The screen shot showing the messages about confirmation of frc and inactivation of internet services received are attached for your reference and early action.

I'm proud to say using vodafone.. I use vodafone since 2015.. I love my network.. Prepaid have 344 plan to 1gb/day plan.. Im using high data per month min 40gb.. But in postpaid pan vodafone didn't give any data offer to me, so i request to change prepaid again and continue 344 recharge plan.. I[censored] call me pls call morning time...
My mobile no : [protected]
My reg email : [protected]@gmail.com
My corp. Plan : 349

My vodafone [protected] number was blocked for sms. I asked to customer care they said that i need to register with trai. Actually i did not do any kind of marketing. Every i will send messages to my friends and relatives only. Without my knowledge they blocked. How to un block. But vodafone custemer care not provide the details. How to un block out going sms service
Please provide details

Im send mail to vodafone care.. But there not call me.. And not properly gide.. There are all time flert me.. My number is also actived d. N. D.. Im also send that mail..
"""

On[protected]:44; from: [protected]@gmail.com; to: vodafonecare. [protected]@vodafone.com; ;? Cc: ; subject: recharge realated;
Dear,

Sir
26.07.2017 i have received a call from vodafone internet provider, and she said me about a special offer, which amount of 344, and she also said me if i'm recherche that amount, then i can use per day 1gb 3g internet & 5 hours free call all over india, any network for 28 days. When i'm recherche that amount i saw i'm not able this offer. Rs. 344 is credited on my main account balance. Ther after i called 198 and said all details. Then your customer care executive registered a complaint." complaint number is [protected]". After that executive said me, my will solve out between 27.07.2017 - 6:00 pm.. But 27.07.2017 - 5:26 pm i received a message from vodafone care, there written in it"my complaint has been addressed. But still now able the offer benifit.

So please do something..
And i also attached 2 documents below
1which number i received the first call.
2my complaint registered massage and my last updated massage from vodafone care. Where written in it, my complaint addressed.
After seeing my mail. Plzz contact with me on this number [protected]..

Thank b you

I am getting call from this no. ([protected]) and the person asking my atm card number and aadhar card no. To link for make my card active otherwise he will deactivate. He told he is calling from gst department (He told him self as abhisek sharma). Once i dint give these information he started talking vulgar.

Date of incident - 6 august 2017 - 7.03 am
No. - [protected]

Please take serious action against there fraud gang.

Note: if you don't want to take any actin, at-least please search this no. Once in true caller you will come to know.

Regards,
Kumari suman varma

I have registered my mobile number [protected] with your company and iam the registered user of this mobile number. I have lost my mobile today on 06/08/2017 in village bundla in palampur tehsil near palampur town around 12.30 afternoon. The report has been lodged in police station palampur,, district kangra, himachal pradesh on 06/08/2017 at 13.09.44 hours vide gd no. 011. I was using this sim of above number in my samsung galaxy-j2-ace duo mobile with imei number *354725/08/259122/7* & *354726/08/259122/5*. It is requested that this sim may kindly be blocked immediately to prevent any misuse by the third party under intimation to me on my e-mail ; [protected]@gmail.com. I shall highly obliged.

Balbir tegta, ias (Retd.)
Chairman,
Himachal pradesh board of school education,
Gyan lok parisar,
Dharamshala, district-kangra
Himachal pradesh-176 213.

Recently wanted to port my no. To jio from vodafone, but on sending message to 1900, i am getting check opeartor service, have enough balance to send a message, customer care tells to do things you might already did, this is very unethical on vodafone part, also trai need to have alternate independent method to register for mnp. Hope they fine vodafone such deliberate immoral business tactics.