Vodafone India Complaints & Reviews

Hi
My vadafone no is [protected] and my latest bill of august 2017 is showing i have charged rs.168/- for calling 51717 on 27th july 2017 at 11:01:36 for 12.10 min. Which i have not done and i dont even know whom this number belongs to also it is not even showing in the call history on my phone.
So kindly look into this matter assap and send me a revised bill as i am not going to pay any extra amount for the services i have not used.

Nowadays one or two vas are activated on my mobile number without any request to activate the same. Everyday i have to request to deactivate vas from my services i even don't want in any sense. I request you people to please stop the practice of looting the customers in these ways as this will only degrade the reputation of the company as a customer can expose you to social media and spoil your customer base. I have already decided to switch to some other service provider who is more loyal to their customer and not looting in illegal ways.

My vodafone no is [protected], migrated from vodafone post paid to prepaid today i. E. On[protected] and confirmation message received at 5.30pm. Frc with 445/- made at voda store located vidyanagar-pin_583123 at 6.31pm.
Since then i am trying to connect internet. But it is not connecting. Contacted customer care on [protected] and 198. I have tried 5 times for resolving my issue.

​one of the representative informed me to recharge with rs.10/- to maintain minimum balance and wait for 30 mins. That also i have done, but no use.

Again at from i tried to contact customer care, but no body resolved my issue. Finally one mr santhosh suggested me to same voda store at 9.05pm where this store closes at 8.00pm only. By informing this he told that he had raised the complaint (But complaint number not provided) wait for two hours for internet connectivity.

I am sorry to say this no one of your representatives are solved my issue. Kindly look into the matter and solve my issue as early as possible.

The screen shot showing the messages about confirmation of frc and inactivation of internet services received are attached for your reference and early action.

I'm proud to say using vodafone.. I use vodafone since 2015.. I love my network.. Prepaid have 344 plan to 1gb/day plan.. Im using high data per month min 40gb.. But in postpaid pan vodafone didn't give any data offer to me, so i request to change prepaid again and continue 344 recharge plan.. I[censored] call me pls call morning time...
My mobile no : [protected]
My reg email : [protected]@gmail.com
My corp. Plan : 349

My vodafone [protected] number was blocked for sms. I asked to customer care they said that i need to register with trai. Actually i did not do any kind of marketing. Every i will send messages to my friends and relatives only. Without my knowledge they blocked. How to un block. But vodafone custemer care not provide the details. How to un block out going sms service
Please provide details

Im send mail to vodafone care.. But there not call me.. And not properly gide.. There are all time flert me.. My number is also actived d. N. D.. Im also send that mail..
"""

On[protected]:44; from: [protected]@gmail.com; to: vodafonecare. [protected]@vodafone.com; ;? Cc: ; subject: recharge realated;
Dear,

Sir
26.07.2017 i have received a call from vodafone internet provider, and she said me about a special offer, which amount of 344, and she also said me if i'm recherche that amount, then i can use per day 1gb 3g internet & 5 hours free call all over india, any network for 28 days. When i'm recherche that amount i saw i'm not able this offer. Rs. 344 is credited on my main account balance. Ther after i called 198 and said all details. Then your customer care executive registered a complaint." complaint number is [protected]". After that executive said me, my will solve out between 27.07.2017 - 6:00 pm.. But 27.07.2017 - 5:26 pm i received a message from vodafone care, there written in it"my complaint has been addressed. But still now able the offer benifit.

So please do something..
And i also attached 2 documents below
1which number i received the first call.
2my complaint registered massage and my last updated massage from vodafone care. Where written in it, my complaint addressed.
After seeing my mail. Plzz contact with me on this number [protected]..

Thank b you

I am getting call from this no. ([protected]) and the person asking my atm card number and aadhar card no. To link for make my card active otherwise he will deactivate. He told he is calling from gst department (He told him self as abhisek sharma). Once i dint give these information he started talking vulgar.

Date of incident - 6 august 2017 - 7.03 am
No. - [protected]

Please take serious action against there fraud gang.

Note: if you don't want to take any actin, at-least please search this no. Once in true caller you will come to know.

Regards,
Kumari suman varma

I have registered my mobile number [protected] with your company and iam the registered user of this mobile number. I have lost my mobile today on 06/08/2017 in village bundla in palampur tehsil near palampur town around 12.30 afternoon. The report has been lodged in police station palampur,, district kangra, himachal pradesh on 06/08/2017 at 13.09.44 hours vide gd no. 011. I was using this sim of above number in my samsung galaxy-j2-ace duo mobile with imei number *354725/08/259122/7* & *354726/08/259122/5*. It is requested that this sim may kindly be blocked immediately to prevent any misuse by the third party under intimation to me on my e-mail ; [protected]@gmail.com. I shall highly obliged.

Balbir tegta, ias (Retd.)
Chairman,
Himachal pradesh board of school education,
Gyan lok parisar,
Dharamshala, district-kangra
Himachal pradesh-176 213.

Recently wanted to port my no. To jio from vodafone, but on sending message to 1900, i am getting check opeartor service, have enough balance to send a message, customer care tells to do things you might already did, this is very unethical on vodafone part, also trai need to have alternate independent method to register for mnp. Hope they fine vodafone such deliberate immoral business tactics.

My postpaid customer and want to change my circle from delhi to up east, but still my mnp request is pending without any subjective reason. Second problem is that i have asked vodafone to deactivate the illegal vas and return my money but they have again activate it and charged me.
Service request are as follows:
[protected], [protected],[protected].
I request indian peoples to never ever take vodafone postpaid connection.

I'm a vodafone retailer & i've taken a vodafone demo about 9th months and using it regularly for my shop. Yet i can't use it for any new prepaid connection and link an aadhaar. Even i have the fingerprint device for a new prepaid connection.

I contacted to my distributor, they told me your act has not done, that why you unable to access above feature.

I requested them for act authorization and for fingerprint device about 3months and regular asking about it to sales person. But he is unable to solve the issue also unable to provide the fingerprint device. Then i obeyed to purchased the fingerprint device from other with a triple cost.

In my area vodafone is suitable for customers but service persons and distributor is useless. When i met them they're behaving with me like a dog. Shame to vodafone services!!!

From,

Prince mobile
Vodafone demo no. [protected]
Managing by bhaboram mondal
[protected]

Distributor: alapan mobile services
[protected]/[protected]/[protected]
Pathar pratima, south 24 parganas.

I sent mails to vodafone for changing my post paid plan. But there was nobody replied from vodafone so far and my number got deactivated with idiotic reason confirmed by vodafone customer care. The reason said to me is somebody from vodafone customer care called me and i didn't picked call hence my connection got deactivated. I got this connection last month and already verification was done on the next day when i got the connection.
If i call customer care, they are promising that within 2 hours your problem will get resolved. I'm unable to make calls since yesterday. It's intentionally deactivated due to sending mails to them.
It's very worst behaviour. They are entertaining customers and not working for customers. When i ask customer care agent to connect this call to their managers or management they are always saying that all are in busy meeting. I have a quick question here. Are they working for service (Direct consumers) based company or working in rocket launching company?
Is anybody who is really working for this company can revert back to me.

Vodafone,

2 din pahle mai vodafone store (Sec16) gaya tha or apni all documant submitted kra kr aaya tha for converting my number postpaid to prepaid, 8 hours ka time diya tha, i think 72+ hours ho gye hai but kuch nhi hua, kl 05-08 ko 1 pm bje customer care phone kiya to bola next kuch hours me ho jayega aaj 06-08 ko customer care ko phone krta hu to madam ji batati hai ki sir 08-08 ko hoga ab, simple query h aap log apni mrji se hi kaam krna chahte ho to logo ko bewkuff fool kyo bna rahe hai. Time time time sirf customer ko c banane me lge ho jab care me ja kr batmiji se pesh aayenge jabhi sahi hoga kya my no. [protected] which is due for postpaid to prepaid. Manish pathak

Vodafone is unable to provide network near mara thalli, bangalore where i work so i ported to airtel. No vodafone is not allowing me to port to airtel. Been more than 2 weeks now.
Vodafone rejected the porting request saying some bill amount was due and now when i have paid that amount they are saying it will take another 7 days. Meanehile another bill amount will generate and this will go on.

This is hoe vodafone is fooling their customers.

My number is [protected].
Thanks
Abhishek dasgupta

Hello,

I am done with your vodafone services, initially i was using vodafone prepaid. These people approached me to change it to postpaid. I had clearly mentioned them i need atleast 25-30 gb and took 499 plan, they committed to provide the same. I paid 1200 and 1300 rs for 2 months, no idea for what?? In august i got only 3 gb. Which has been finished with in 2 days.

I am really pissed off from you service. If you people can't provide good services than don't commit it and stop making people fool by charging extra money and zero quality service.

Worst service provider in india!!!

I have been struggling for the past 20 days to convert my postpaid connection to a prepaid. Each time a complaint is logged, it's closed abruptly, without a resolution. Whenever i contact customer care via chat or phone, i get tons of regrets from vodafone, however, the complaint remains unanswered. I've paid excess amount to ensure the process is smooth. The vodafone store in warangal (Opp to lb college) was least bothered and reckless in handling the issue. The store manager was absolutely rude and made promises that never were kept. Now, my postpaid sim has also been deactivated leaving crippled to make any more complaints, neither the prepaid sim is activated!

Hello,

Just to inform you and writing something about your services, i am going to move from this network to another network, because when i raised a request earlier for portability then i received a call from your side to stop to another network and i don't know the name of that girl who called me day before yesterday regarding this and promised me that we are providing you a discount on your current plan and will provide free one additional service for 3 month that will be reflect in vodafone app on your mobile, but nothing happened and i think every person who are sitting over there they are just doing formalities for retain the customers.

Note: usually, when i call many times on 199 executive pickup the call but disconnected i don't know why they sit over there if they are not interested their job.

This kind of person are going to down all reputation of company and that's why all peoples are going to quit from vodafone network and move to another network like: airtel/jio and tata.

Very disappointed 😔 and very very poor service.

Regards,
Sachin

Deal all,

Its my worst ever experience just in starting with vodafone..
Mobile no. [protected] registered in gurgaon

I am mentioning my concerns as listed.

1)- i start getting around 50 calls in a day from various numbers ([protected], [protected]... Etc.) from 23rd july 2017 & they said that they are from vodafone and force me to port my no. Into vodafone. I registered a complaint in trai (Complaint no 368849 dated 29/07/2017) but no action has been taken by vodafone against them, even i got a call from vodafone & they said try to get their channel name after that we can do something... Which is simply impossible for me because there is no incoming facilities to these no.

I want action against the owner / channel partner of those numbers who harassed me by calling 50 times in a day and also by using abusing language.

2)- they put my number under porting procedure without providing me any sim.
My mobile no [protected] was ported into vodafone on 3rd aug 2017 at 11.40 pm.
And from that time till i am sending email its around 47 hours passed and my number is temporarily suspended. Daily i am vising vodafone store and every time they provide me a new sim but its not working out.

I am unable to make/ receive my urgent business calls and since my bank accounts are associated with this number so i am unable to receive otp to complete transactions.

Vodafone has totally spoiled my 2 days and still the process is going on.

I heartily request you to kindly take any serious action unless i have to take help from consumer court.

Vodafone network in dimapur is very poor now a days. Whenever i want to download some files it's speed is very slow since i m using 4 g internet it should download fastly. I m very disappointed with the vodafone internet speed, it's just sucks, i can't even download songs, it's just feels like i m using 2 g network. Now i m feeling regret why did i put vodafone data pack, it was better if i have put jio. Whatever be no operator can beat the jio. You have to improve your network speed otherwise vodafone wil go down. I want to suggest please improve your network speed.

Since last three month i have applied for vodafone prepaid card, instaid of the postpaid sim card for the same mobile number to gauri mobile shop, opposite bus stand, satana, dist-nashik, pin-423301. But the vodafone store is not doing the same, they are just passing the time of mine and every day telling new reason. Many a times i have called vodafone care, but they are also not doing the needful. This all is very bad.