Vodafone India Complaints & Reviews

Dear

I have lost my sim last two and before
I have went many time vodafone min stop they said we don't have prepaid sim. I have vista many time for its. But still not get it till now. Today i have vist okhla office they staff not taking good... They don't provide electronic token, thye give manual token and same people come take electronic token and get vip treatment.
Please take its action for its

I am a vodafone customer since last 9 years, 3 months back i opted a
Plan for rs 499 by porting my number from prepaid to postpaid, as per this
Rs 499 i am getting free local calls and 8 gb internet plan +10 gb internet plan for first 3 months. I have availed this plan in mid of may i. E valid up to mid of august, but now the made a bill of rs 1103, stating that you have used extra internet, but as per billing cycle i was still having 10 gb approx unused data which clearly states i have not used any extra internet data. And if i consider there scenario that your data cycles is ended on 12th august as per there information, still than new cycle has started 13 on wards which again have 8 gb plan, so i am not supposed to pay any extra charges. I have a very clean coustmer record and have paid all my previous bills on time but they are simply fooling customers by implementing unauthorized charges and secondly once you try to call there customer care numbers they put call on hold. I need this issue to be resolved as i am not supposed to pay any extra charges other than my plan.

I've done a recharge for rs 401 for unlimited local and std calling and daily 1 gb 4g/3g for 84 days on 3rd august 2017. It was mentioned that there is a daily cap of 300 minutes. I've strictly followed the condition. But since 3 days balance is being deducted for each and every call i'm making. So since yesterday i'm sitting idle without making any calls as instructed by vodafone customer care operatives till my issue is resolved.

My no. [protected] vodafone postpaid connection. I m the prime customer of vodafone and my monthly bills raised to 2k-3k. I have cleared my all dues but then also my outgoings are blocked since 14.08.2017.
I constantly regularly call on 198 but executive didnt respond to me n didnt solve my issue.
I went to bandra west vodafone gallery but they treat me in a very bad manner. There is a girl name pooja in gallery they treat me very bad and it feels like i have taken loan or credit from her. I m suffering this issue from past 6 days. I havfe been to gallery 10 times and call 198 100 times but didnt get any positive response.
I have remember the name of executive : pooja jitendra kiran gufran sangeeta satish payal pallavi shefali.. N many more.

Its realy a very bad experience for me i didnt expect this.

My red plan is prime plan and its mentioned in the plan that i will get special assistance but there is no such scene...

I have decided to go for port but the last option is this.. So i have write to u..

My no. [protected] vodafone postpaid connection. I m the prime customer of vodafone and my monthly bills raised to 2k-3k. I have cleared my all dues but then also my outgoings are blocked since 14.08.2017.
I constantly regularly call on 198 but executive didnt respond to me n didnt solve my issue.
I went to bandra west vodafone gallery but they treat me in a very bad manner. There is a girl name pooja in gallery they treat me very bad and it feels like i have taken loan or credit from her. I m suffering this issue from past 6 days. I havfe been to gallery 10 times and call 198 100 times but didnt get any positive response.
I have remember the name of executive : pooja jitendra kiran gufran sangeeta satish payal pallavi shefali.. N many more.

Its realy a very bad experience for me i didnt expect this.

My red plan is prime plan and its mentioned in the plan that i will get special assistance but there is no such scene...

I have decided to go for port but the last option is this.. So i have write to u..

Hope to receive a positive response from u

Dear sir,
I have a vodafone postpaid connection having number[protected]. I have choose the scheme 399 per month for my number, but every month my bill amount is increase. Some plain is automatically activated so i send massage stop this plain but can't stop every month this amount included in my bill. Kindly checked. This is very poor service by vodafone.

Regards,
Amol pathak

I have been using vodafone mobile service for last 10 years and i have never used data service, in jan 2017 vodafone activated data service without asking my permission, in august i get a bill of rs 596, since i had used the data service which i dont know whether i have use this service, please tell vodafone to give me adjustment, and not to activate any service without asking, specially senior citizen

Dear sir,
I am having network issues for the past few months, so i have decided to switch to airtel, but i'm unable to send port message to 1900, every time i try to send message, it's showing not delivered. Even the customer care executive are giving absurd and non-sensible replies, further they are not answering any call from my number. I had earlier also mailed the same problem twice but of no use as i'm getting non-satisfactory replies.
..
Please help me...
Jiten
Vodafone mobile no. [protected]

Hi.. This is regarding portability from idea to vodafone postpaid. The documents was submitted on 4th august 2017. Idea sim got deactivated on 14th evening but the vodafone sim is still not activated. Called them n number of times. Every customer care executive either transfers the call or says it'll get activated by evening. Mailed them twice but got no response. Mobile network shows no service from the last two days. Had it not been an issue of mobile number, i would have deactivated vodafone sim and got another sim by this time. Needless to say, vodafone has the worst service.

Sir,
This vodafone number is being a headache for me. Irrelevant curtail of balance. Inability to call at 198. Kindly solve it, otherwise at-least make me able to send a message to port my number from vodafone. I am fed up with all these non sense.
The balance deduction is not new, but recent incident of balance deduction is on 16 aug, 2017 as i recharge my number on 14 aug, 2017. Recharge of 55 /rs. Was done and rs 27 rs was for cheaper call rates. I had called trice to my contacts for approx 2-3 minutes and initially they deduct approx 35 rs and later 4 rs was deducted on 16 aug, 2017 when there was no outgoing is made by me. Even upon calling it said low balance even when there was 4 rs in balance. And deducted that too. Even calling to 198 it said low balance as there was 4 rs as balance.
Manpreet kaur
[protected]

My telephone no is[protected]
My office address is 11/13 botawala bldg., 2nd floor, room no7, above yes bank
Horniman circle, fort, mumbai.
Call dropped frequently at above address. Inspite of several complain they
Are unable to solve complain
This problem is six months long.
Somehow some phone may come but for that i have to go outside my office to receive.
Please do needful

I have asked customer care to unblock my mobile number which has been blocked by call center employee by collecting my personal details. Your executives refused to unblock my number and didnt give me any complaint number.

1st of all your executives cannot solve our problems and when complaints are lodged against their behaviour they call from personal number collecting details of customers to block the number again and again. What kind of professionalism is this and what kind of harassment is this?

Dear sir, from last 2 years on the above subject i have complained to customer care, nodal officer and appellate authority. I have received email with certain timeline but nobody is doing anything on it. Even the appellate authority is not answering to my email. 2
Engineers have visited my home but the result is still zero. Please help me.[protected]..

I got a call from vodafone executive saying that they have a plan change offer for their regular customer. I liked the plan which was 349 plan where 10 gb internet is free along with free std and local calls.
They send an executive for some paper collection. They took our document and money from us. We have given around 1500 to change plan in 3 numbers.
Now their mobile phones are coming switched off. They said that u will receive verification call, but we did not receive any.
These were the mobile no :-
[protected]
[protected]
[protected]

Sir we are corporate coustomer named sai cement sales. Of vodafone from many years. On 11th august 2017 we requested to convert our numbers to prepaid. Afted 2 days on 14 august our number stopped working n till now on 16th august our prepaid sims are not activated due to this we are suffering a lot '
As this all number belong from our business. Worst service of vodafone in this digital world. Other companies doing a lot effort to take coustomers. And this bad company not giving service to its excisting coustomers
Numbers-[protected]/[protected]/[protected]/[protected]/[protected]/[protected]

Sir majhe vadafone bill mi ogost mhainyat bharle asun tya bilachi proof mala idea gyalerit submit karaiche ahe sir mi 653 rs bill bharle ahe plz mala tya bilachi mhaiti soda online bill bharle ahe majha mail id - [protected]@gmail.com mobile no - [protected]

From last years ive been using the number- [protected]. Which was used for my business. All my coustomers have that number. Its been given to someone else without notice . I would be very glad if i could get that number back. Thanks in advance . Have a great day ahead. It has badly affected my business and many my coustomers get anoyed please help

My prepaid number is blocked without any notice.

Customer care says i should go to vodafone store and re-submit the documents but i am out of india so no way i can do that.

Vodafone pune should just unblock my number so i can recharge it and use it.

I got the sms that number is blocked, recharege within 15 days, but i was not allowed to recharge. "number is not registered with vodafone" was the error i was getting.

I am vodafone customer from last 8 years. I am using right now rs.346 plan of vodafone for unlimited call and internet. Last moth my plan got expired and i never git any message of renewal of plan. Instead of giving me reminder vodafone deducted rs.450 approx from my account as net charges.

As now my account is left with the nil balance they are giving me reminder of renewal of plan this month as my balance is nil.

They are just cheating customers.

I was using vodafone postpaid connection number [protected] due to some personal problems i was not able to pay the bill from last 4 months which i had communicated to vodafone telecalling executives today some person called me from this number [protected] informing me that he is calling from vodafone and scoulding me in bad words and asking me to come to police station immediately i informed him that i am out of town and would make the payment tommorow but still he is using some bad language and informing me that he will make me sit in police station by today afternoon, please look into this vodafone team as some third party person is harassing me.