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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 478

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S
sonibhairavi
from Pune, Maharashtra
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incorrect billing/ system issue

Address:Mumbai City, Maharashtra, 400101

I travelled abroad in the month of june 2017, vodafone activated my international roaming without my consent or request. (As per them it was pre-activated from 2016 when i travelled to another country). I did not intend to or use their services. Despite that they sent me bill for over 34000 all for data usage. I had a local number while i was on roaming, clearly there was not a single call or message made or sent from my vodafone number....
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Ninja YouTuber
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement sim card (pathetic service)

Address:Mumbai City, Maharashtra

I did not use my prepaid connection for 2-3 months, and so my network was deactivated. I called vodafone's customer care and asked what i should do to get the same number reactivated. They said i have to visit a vodafone store and request for a new sim with the same number and that's exactly what i did. I went to one of the most main vodafone stores in mumbai and stood in queue for 40mins before i was serviced. And when i gave them the number...
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C
cool gamer
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged without any data usage

Address:New Delhi, Delhi, 110032

Charged rs 0.04 mostly everyday but i didn't use even a single kb of data and also its writtej that 0.00 mb of data used and cost is 0.04rs... Even i never opened my mobile data for past 1 month. I just want refund and action against company
So pls take a look at this matter..
It happens with me for almost 50 times, it means 2 rupees consumed for no reason...
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S
Surendra patro
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to access any network

Address:500018

Hi sir / mam,

My name is surendra having vodafone number as [protected]. On 30-jul-2017 i landed in south africa and after i reached here, i am unable to select any network although my frnds are able to. Could you please do the needful asap as i am unable to get any message related to my payments. I have registered this number as a register number in my all payments. I hope you will understand my issue and will resolve this...
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H
Hariom Keshav
from Delhi, Delhi
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my recharge of 348

I recharged with rs.348 on 01/08/2017 and got 300 mins for all calls local and std along with 1 gb data per day. But while making call my main balance got deducted and now i am unable to make any further call. I am very unhappy with this. Please resolve the problem as soon as possible.
I need to make calls as i am not in home and for many more reasons i need to get the solution to this problem urgently....
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N
Narsi Bairwa
from Nagram, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no provided by mobile no sim

Address:Alwar, Rajasthan, 301001

Dear madam/sir
I going to vodafone care costumer no 128 in alwar rajasthan 301001
My mobile phone lost last november i purchase phoen but your care codinator not issued sim care my mobile no [protected]
Not issued priped sim
Only issued posted sim
Please help me and issued my sim mobile no [protected]
Narsi lal
Village malpuriya dausa 303307
Present mobile no [protected]...
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S
Sheejesh
from Mumbai, Maharashtra
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discrepancy in billing/invoicing / services barred

Address:Mumbai City, Maharashtra
Website:www.vodafone.in

This is to bring to your notice the discrepancy in the billing/invoicing on my vodafone account (Current relationship number[protected].

There was an outstanding of rs.1, 827.81 against my earlier relationship number[protected]. I had requested to transfer this amount from my current account. However, instead of transferring the amount once, the amount has been transferred twice. Please refer to the transaction no.[protected]...
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Y
yuvrajarnav
from Mumbai, Maharashtra
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exorbitant rates. on international visit bill of 70,000 inr for 8 days

Address:410210

My vodafone number is [protected], on my recent trip to usa for 8 days vodafone india charged me the bill of 70, 000 inr. Before visit we called the customer care and requested them to activate only incoming calls and not to activate data roaming at all inspite of this after i landed in india i got a message of bill amount 70, 000 inr as outstanding amount. I visited next day to vodafone kharghar and explained and mentioned the bill amount...
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P
prachibankar
from Pune, Maharashtra
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no network at my residence

Address:411028

Hi,
I am facing network issues since the day i moved in to amanora park, pune. I don't get network at all. I have already sent an email on the same. This issue was not addressed by any of the representative. Please let me know whether vodafone have connectivity in the above mentioned area else i will have to switch to some other network provider. If my issue is not resolved as soon as possible i will have to discontinue with your...
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S
Smiti Jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone service

Address:Mumbai City, Maharashtra

Absolutely horrible and service and unprofessional behaviour by vodafone. I have a dongle whose number i have been trying to deactivate for the past 3 years but to no avail. When i bought the dongle they forgot to put an "i" in the email id and updated the wrong email in their systems. When i called the customer care executive they told me they didn't have a solution for this and i would need to visit their store. When i visited their store...
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Hi team,

I was the vodafone postpaid member for last 5 years and i never faced the issue like this in the past.

I was requested for postpaid to prepaid conversion on june 25th by paying all the remaining amount in vodafone service center.

Some guy called me on june 29th and explained about some plans and to which i clearly denied offer and requested to proceed with prepaid conversation. However,...
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T
trathak
from Ayyampettai, Tamil Nadu
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vodafone sim surrender

I would like to surrender my sim due to some family circumstances. My cell
Number is [protected]. My sim number is[protected]. Imsi, no is [protected]. Dop: 26-aug-15. Doe: 24-aug-15 postpaid replacement (Hlr-3) 6702 please kindly block my sim atonce and take appropriate action to close my accounts as early as possible. And i will assure you sir, i will remit my balance at an early date....
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Mobile no. [protected]
I had paid my mobile bill through my banks mobile app. Just because i am not using vodafones application to make the payments, they are purposely barring my calls and not willing to de barr when i had already shared my transaction id.

Being in an advanced world a mobile company taking 72 hrs to update the payment made by the customer is a true case of arrogance by vodafone.
And the customer...
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A
alvies vaz
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lost my sim card

Address:403706

Sri i m working out of india and i had my Vodafone sim with me and nw i am not geting that sim card i like to request if i will get same number which i was having before becase i have my whatsapp acount on that no and all my freands having that number only
I hope u understand my problem thankfully...
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Some lifestyle pack was activated illegally by vodafone and rs. 75 was deducted from my account for no reason.

Events:

On july 17th i received a message that your lifestyle pack would expire on july 20th. (I thought it's probably a free service and there's no harm in letting it expire)

On july 20th, rs. 75 was deducted from my account for the renewal of this service which was never requested by...
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V
victorsebastin
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong benefits credited

Address:600056

Dear sir
Am using vodafone prepaid sim, my number is 99*89, today (01.08.2017) 10.00 am i have received a text message from vodafone like "enjoy 200 local & std minutes for 28 days at rs 44., i have done recharge for rs. 44, but the benefit credited as 100 mb data for one week, instead of free local and std minutes, i have called and asked about that incorrect credit, they are saying not possible to change the benefit, you have to...
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S
smarty555
from Vadodara, Gujarat
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outgoing sms barred

For about 4 months ago my vodafone [protected] number was barred from sending SMS. I called the customer care and they said i need to register with TRAI. I of course send messages to my friends and relatives only. How come they Barr outgoing SMS without my knowledge? Need assistance to unbarr.

Thanks...
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B
Brajendra Gupta 15784
from Mumbai, Maharashtra
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regarding prepaid recharge

Address:Bulandshahr, Uttar Pradesh, 203001

Dear sir/mam,

I have got vodafone offer message in my vodafone no. [protected]
Recharge 345 you got 56 day internet 1 gv daily and local & std call free
For 56 days.
Then i have recharge 345 rupees in my vodafone no. [protected]
Date -29 june 2017.
But one message i got from vodafone 27 july,
Hi your validity of your internet pack has expired. And local and std call not work,
I...
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B
Balkrishan Dagdi
from Mumbai, Maharashtra
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unused vas but charged in bill june 2017 rs-195/-

In bill m/o जून 2017 paid on July VAS charged Rs-195/-added in bill was totaly worang because I am not use any kind of this service so please reverse this amount from bill and intimate me otherwise I will close vodafone connection. I am going two time at vodafone gallery but not reverse this amount....
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C
from Nautanwa, Uttar Pradesh
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caller not set

Address:Bulandshahr, Uttar Pradesh

My caller tune is not set yet. While i already called to the coustomer care 5 or 6 time. So please sir can set my name caller tune....
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