Vodafone India Complaints & Reviews

Please deactivate of my mob net work.
I have not used int roaming. Also you are sending bills. Without getting your network in malaysia, i suffered, inconvenience from you. You have to bear me loss of amount. So at any cist i don't pay your bills
Unless using. Pls don't send again. I am not using your net work. Without informing
Mw you have disconnected out going. So i am fully upset your net work. I never use your net work. Again if you are continue i am not responsible.

Sir i am your customer of your vodafone last 3 years, but from last 2 to 3 month your company unnecessary harassing me. At last month my account settlement by your customer care person rs 900, after settlement your company start my mobile for 7 days only, after that they disconnect my mobile. I talk with your customer care but they not give positive answer, and your caller also harassing me for payment which was left after settlement. After harassing by your caller i paid that balance amount, after paid balance amount you start my mobile within few second.
At 27/07/2017 on 18.02 your message about my account balance with -529.28, after that you disconnected my mobile on 1/08/2017. After talking with your customer care you start my mobile after 5 hours.

I am an user of vodafone.in from many years. Recently i had upgraded my plan from the vodafone store located near mega mall anand nagar vaibhav palace new link road. They said withe the new plan that is 499red ill be getting free calls std and local and free sms and 5gb data, but if i take a 4g sim the data will change to 15gb. 2days back i took a 4g sim and got it activated. Leter when i checked the mobile app on my phone it showed i have used some data out of my 15gb monthly data, but now when i entered the new bill cycle of august i got few msgs saying i have changed the plan or the free 15b data is deactivated. As per the conversation with the person at the mobile store the data was for life long. Im really unhappy with vodafone and the service they have give me.

I had recharged online for an amount of rs.350/- on 01/08/2017, under the scheme unlimited local/std calls. The id: jhmp[protected]. But to my surprise today, i. E. On 3/8/2017 at 6.00 p. M. While calling a voice message always alerting "your balance is insufficient to call. Please recharge your card immediately"".

It is also mentioned that i am a user of this scheme continuously for the last six months and the same lasts for 28 days. It is also pertinent to mention that i had made recharge this time 'online'. Which was successfully done also.

Now i request you to kindly explain how the"drain out" occurred. It is also requested to furnish the call list i had made from phone so that i can put a complaint to m/o public grievances, north block, new delhi to initiate the same with the vodafone company.

Client no:[protected]

Hello
My no is [protected] (Punjab circle)
On 21 july i generated upc code and applied for porting in airtel but nothing happens airtel customer person says vodafone is not allowing porting. Then again on 29 july i again genrated upc and applied for airtel port but same happens vodafone not allowing porting. Vodafone is blocking my porting. If nothing happens in next days or my problem was not solved. I am going to write complaint to trai.
Thank you
Please solve my problem or other wise trai will do it..

Hello,
I would like to form a complaint against vodafone india for charging me 150/- inr for each month for 2 months wrongly. I have never activated this service and never received any indication from a company that i have activated such service. This service was activated by vodafone itself on 27/06/2017 without my permission. I want compensation.

This is been my greatest regret to b part of vodafone coustmer, as there is poor network in my office at sb road, pune. Its in city how there is no network i dont knw, and more over according to rule you should pay me 1rs per call drop, when it occurs,, while going home from city it alwys says its call dropped,. So plz fix it or stop publisihng yourself as an greatest no 1 network in india.

Dear sir,
Refer my cell no: [protected] and bill of june-2017
Most urgent please

We are in receipt of your bill for june for rs: 6051.71, please note that your office had billed us roaming charges.,

We have taken a plan of rs: 2500.00i-rome free for 7 days for thailand., in which incoming is free., out going was rs: 1.00 per min., out going internationals out going was also rs: 1.00 per min, out going sms was also 1.00 per minutes.

Then why international roaming was billed to us rs: 2524.97, there were 20 calls (23 minutes) call,., max bill should be 23.00 as per your plan explained to us,

On receipt of bill we have approached your office at rourkela & met miss. Puspanjali several time cell no: [protected]., she assured us that the same will be reversed and parallelly she mailed the facts to your office authority for correction in bills.,

Now several call from your call center and harness us time to time.,

Please look into the matter and solve the issue immediately and reply suitably

Best regards,
Prem chand agarwal
Eastern industrial corporation (India)
Madhusudhan marg, triveni complex
Rourkela-769001
Mobile: [protected]

From: rajat goel
Date: thu, aug 3, 2017 at 1:33 pm
Subject: re: urgent: mobile network issue: [protected]
To: nodal. [protected]@vodafone.com
Cc: appellate. [protected]@vodafone.com, vodafonecare. [protected]@vodafone.com

Kirti,

I won't wait for this "drama" of bill generation and all. From all these tricks you are making fool of your customers.
Once the bill generated, again you said the same thing.. Wait for next bill and the cycle goes on.
Do one thing:

1.) close my this number and send me the outstanding amount on my residence right away. As i want my number to be ported by monday itself.
2.) else i'm not going to pay a single peny for this stupied network.
3) your staff is not listening and not cooperative at all.

Close my number :[protected] right now.

For what reason you need money to be paid???
No calls are landed, not able to do any business task.
Your executive not providing me network booster at my residence???

Tell me one reason? And again and again you guys only asking for money and money???

Do the needful asap.

Regards/abha goel

We tci industries limited (Mukesh mill) located at n. A sawant marg, near colaba fire brigade mum-400 005 would like to inform that there is no network for vodafone in our premises which is causing major inconvenience to us as we cannot call nor we can receive any call from outside, for which we have to take air tel number to do the calling you are kindly requested to look in to the issue and get the same resolved at the earliest.
Thanks,
Ritesh kamerkar
Manager administartion
[protected]

Dear sir, i wish to apprise you that i bharti suncity meditech have a post paid number [protected]. To my surprise i received my monthly bill; for rs 264.96 which comprises of rs 74.54 toward national roaming charges. Going forward i received a sms on 24.07.17 stating that i have to pay rs 231.09 towards my monthly bill. This is a clear cut fraud at your end
9 i have already deposited the amount yesterday)

Kindly rectify it and credit my account by reversing the entry failing which i shall be coerced to tap the consumer court and highlight the same

Hope you will sieve through it with a fine toothed comb and unravel the issue.
Notwithstanding we will terminate all our connections with your company, hello, here's a brief look at your vodafone bill dt 19/07/2017. All charges are in rs
1. One time chrg : 0.00
2. Monthly chrg
A. Plan rental (1 units) : 149.00
3. Usage chrg
A. Call : 0.00
B. Conf call : 0.00
C. Sms : 0.00
D. Mob internet : 0.00
E. Nat roam : 0.00
F. Intl roam : 0.00
G. Vas : 0.00
4. Disc : 0.00
5. Other credits/chrg : 0.00
Total chrg : 149.00
Tax : 26.82
Add previous bal : 55.27
Add adjustment : 0.00
Less payment : 0.00
Total o/s : 231.09
Duedate : 06/08/2017
Tap to pay https://goo.gl/1kut9n

My mobile number is [protected] and have ported it from airtel to vodafone and i was with airtel since 17 years. However after porting and running it for 5 months, i was not happy with the services from vodafone and decided to port it back to airtel. While the unc and the process was done, payments made and new card from airtel was received, my number didn't port back to airtel. Reason stated was since its a corporate account it cant be ported....

Hi
I am currently airtel user (Mobile number [protected]) and wish to mnp to vodafone due to the network issues in airtel.

Request for mnp is sent to vodafone with all documents but the same is rejected with reason "credit history issue". As per vodafone store, i had defaulted in my previous 2 vodafone connections and hence the request for this mnp is rejected.

I would like to tell you that, i never used vodafone or any other service provider other than airtel from last 11 years. My current number is from airtel which is active as postpaid connection from last 11 years and not a single time defaulted payment.

On the other hand i never used vodafone services till date and not impressed with the reason provided by vodafone. Dont know if how this credit default is reflecting in my name.

I request you sincerely to accept my porting request.in case you need any further details of my airtel credit, i am ready to provide payment statement as well.

Thanks
Ashrut sherlawar

Dear sir/madam,

My vodafone postpaid account has been suspended without any particular reason. My cell no. Is +91-[protected]. I contacted with the customer care and they said my number is suspended because of my number is mis used for telemarketing call. This is my personal number i never used this number for any business related calls. Without cross check and without informing me how they suspended my number.

Please sort this out as soon as possible as i'm unable to call or even text to anyone. Eagerly awaiting your response!

Hi This is Vinod Joshi having Vodafone postpaid connection([protected]). In the month of April 2017 my Vodafone bill was overbilled by INR 2000.00 (Total bill was around 4500.00) due to wrong information provided by Vodafone executive regarding international roaming. later on Vodafone executive informed me that they have processed the reversal of INR 1000.58 in my account and asked me to pay remaining INR 3500.00. As per their request I paid INR 3500.00 long back, however still reversal of INR 1000.00 is not yet accounted in my Vodafone account and my outgoing calls and internet facility have been disconnected. I spoke with customer care thousands of time, however I have not yet received solution to my query. its been almost 4 days my outgoing calls have been restricted.

Could you please look into this matter urgently.

Regards,
Vinod Joshi

Dear sir /madam
I had taken postpaid connection from vodafone distributor, bijoy nagar, naihati and i have given request letter for post paid disconnection having paid all outstanding amont on 10/04/2017. And vodafone distributor, naihati accepted my request and given me acknowledgment with seal and signature on same date.
But vodafone person frequently calling me and telling as in your a/c outstanding amount showing why you are not paying. Everytime i try to convince that i have already paid all outstanding amount and my connection is already disconnected i have deceiving. Inspire of this they are hrassing me. More than 100 time thay have called me by diffrent nos. Please look into the matter.
Santosh kumar suman
Voda disconnected no [protected]
Active no [protected]

The non availability of network coverage for vodafone is going on and it is a very long pending issue. It may be noted that until or unless i pay the outstanding amount, vodafone could not solve the matter, rather they made automated voice "to continue the connection, you pay the outstanding amount". Whenever call to someone.

I complained several times to vodafone customer care or vodafone store or mail since from february 2017

It is so ridiculous and whenever i call to vodafone customer care regarding the issue, they informed me "our engineers are engaged to resolve your problem, you will stay with us for 48 hours etc"

I don't know when this network coverage problem can be solved out.

It may be noted that i am using dual sim mobile, one sim shows "some providers name" and the other, i. E., for vodafone sim it is shown as "emergency only".

The vodafone slogan is "happy to help", but i think that the slogan will be "happy to harassment" and "happy to cut money from customers' pocket"

Sir, please look into the problem, that i faced for several months.

I have lost my postpaid sim card so i request you to block that sim immediately so no one csn missuse that no. I visited vodafone store but they said that you can not block that sim and hence i was told to visit after 15 august to get the sim blocked. My no is [protected]. And inform me on my no. [protected] when the sim is blocked.
Hoping for immediate action to be taken.
Thanks

Recently i have deactivated vas services on my number, and vodafone customer executive confirmed me that there won't be any more deductions, but again they have deducted the amount from my main balance which i noticed after 4 days and when i called and asked to refund they say it is not possible. Why are you deducting the amount 1st of all? When i asked the same question they say it is activated from my end when i don't even know that the amount got deducted. This happens all the time only when i have balance in my account, if there is no balance then why don't you activate such plans?? Bloody looters.

Vodafone offered me call rate of 30 paisa per minute for 56 days by recharge of rs 22. I recharged and amount got deducted in a while, but to my surprise when i did the calling vodafone started charging me 39 paisa per minute instead 30 paisa. This is cheating by vodafone by offering false offer.in this regard when i called the customer care, mr sohit from rajasthan circle seemed unable to solve the problem and even he refused to let me talk to his higher authority. I feel looted by the prestigious vodafone company. I want the compensation