Dear sir,
Refer my cell no: [protected] and bill of june-2017
Most urgent please
We are in receipt of your bill for june for rs: 6051.71, please note that your office had billed us roaming charges.,
We have taken a plan of rs: 2500.00i-rome free for 7 days for thailand., in which incoming is free., out going was rs: 1.00 per min., out going internationals out going was also rs: 1.00 per min, out going sms was also 1.00 per minutes.
Then why international roaming was billed to us rs: 2524.97, there were 20 calls (23 minutes) call,., max bill should be 23.00 as per your plan explained to us,
On receipt of bill we have approached your office at rourkela & met miss. Puspanjali several time cell no: [protected]., she assured us that the same will be reversed and parallelly she mailed the facts to your office authority for correction in bills.,
Now several call from your call center and harness us time to time.,
Please look into the matter and solve the issue immediately and reply suitably
Best regards,
Prem chand agarwal
Eastern industrial corporation (India)
Madhusudhan marg, triveni complex
Rourkela-769001
Mobile: [protected]
Vodafone India customer support has been notified about the posted complaint.